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International Journal of Human Capital and Information Technology Professionals最新文献

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Employee Experience Management: A New Paradigm Shift in HR Thinking 员工体验管理:人力资源思维的新范式转变
IF 1.9
International Journal of Human Capital and Information Technology Professionals Pub Date : 2020-04-01 DOI: 10.4018/ijhcitp.2020040103
U. Itam, Nitu Ghosh
{"title":"Employee Experience Management: A New Paradigm Shift in HR Thinking","authors":"U. Itam, Nitu Ghosh","doi":"10.4018/ijhcitp.2020040103","DOIUrl":"https://doi.org/10.4018/ijhcitp.2020040103","url":null,"abstract":"Experimental organizations must rebuild their people management practices in accommodating multi-generational workforces. The idea of keeping employee experience as a central theme in strategy making has a positive impact on business performance in many ways. The main purpose of this article is to explore the concept of employee experience in the current HR context and identify its drivers and key outcomes. The study considered the four-phase research process: the physical space; the human experience; and the digital realm are the three important dimensions of employee experience. Top management in association with the new HR approach to set the tone and stage for a positive employee experience, not only increases employee satisfaction and productivity, but also engages the multi-generational workforce, competitive advantage, and sustainable growth. The scope for the further study could include the quantitative testing of the developed design, in addition to looking more in depth of the antecedents and consequences of a positive employee experience.","PeriodicalId":54025,"journal":{"name":"International Journal of Human Capital and Information Technology Professionals","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2020-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83271354","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 17
Investigating the Mediating Role of Knowledge Sharing on Employee Engagement: Evidence from a Developing Nation 知识共享对员工敬业度的中介作用:来自发展中国家的证据
IF 1.9
International Journal of Human Capital and Information Technology Professionals Pub Date : 2020-01-01 DOI: 10.4018/ijhcitp.2020010104
Ibrahim M. Al-Jabri
{"title":"Investigating the Mediating Role of Knowledge Sharing on Employee Engagement: Evidence from a Developing Nation","authors":"Ibrahim M. Al-Jabri","doi":"10.4018/ijhcitp.2020010104","DOIUrl":"https://doi.org/10.4018/ijhcitp.2020010104","url":null,"abstract":"This article proposes a research model that explores the social factors affecting knowledge sharing and employee engagement and examines the mediating role of knowledge sharing on employee engagement. Data was collected from 191 employees from a large holding company and the research model was empirically tested using partial least squares analysis. The results show that coworker congruence, organizational commitment, and participative decision-making affect knowledge sharing and employee engagement. The findings also reveal that knowledge sharing has a full mediation effect between coworker congruence and employee engagement and between decision-making and employee engagement. In addition, knowledge sharing also has a partial mediation effect between organizational commitment and employee engagement. This study is a pioneering attempt to understand the effects of social factors on knowledge sharing and employee engagement. The findings of this study will be helpful to organizations using knowledge sharing systems as mechanisms to promote knowledge sharing and employee engagement.","PeriodicalId":54025,"journal":{"name":"International Journal of Human Capital and Information Technology Professionals","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75170828","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 10
Information Technology Governance in a Higher Education Institution: An IT Professionals' Perception Analysis 高校信息技术治理:IT专业人员的认知分析
IF 1.9
International Journal of Human Capital and Information Technology Professionals Pub Date : 2020-01-01 DOI: 10.4018/ijhcitp.2020010103
R. Frogeri, D. Pardini, G. R. Cunha
{"title":"Information Technology Governance in a Higher Education Institution: An IT Professionals' Perception Analysis","authors":"R. Frogeri, D. Pardini, G. R. Cunha","doi":"10.4018/ijhcitp.2020010103","DOIUrl":"https://doi.org/10.4018/ijhcitp.2020010103","url":null,"abstract":"This study characterizes and analyzes information technology governance in a Brazilian institution of higher education. The methodological aspects included the quantitative approach, with application multivariate analysis, clusters and descriptive statistics from a sample of 62 individuals, and qualitative by means semi-structured interviews of ten professionals responsible for institution IT sectors. Analysis are presented a scenario in which IT governance can be characterized as a non-adopted practice and without planning for adoption. Aspects such as, lack of personnel, training, and planning of projects were observed as critical factors to IT governance implantation success. A bidirectional communication absence between IT and organizational management has led the institution to responsibilities dispersion and lacks horizontal integration with possible investments without adding value. The governance model identified was considered anarchic.","PeriodicalId":54025,"journal":{"name":"International Journal of Human Capital and Information Technology Professionals","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85792005","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Employer Branding Practices Amongst the Most Attractive Employers of IT and Engineering Sector 最具吸引力的资讯科技及工程行业雇主品牌推广活动
IF 1.9
International Journal of Human Capital and Information Technology Professionals Pub Date : 2020-01-01 DOI: 10.4018/ijhcitp.2020010101
Lea Gregorka, S. Silva, Cândida Silva
{"title":"Employer Branding Practices Amongst the Most Attractive Employers of IT and Engineering Sector","authors":"Lea Gregorka, S. Silva, Cândida Silva","doi":"10.4018/ijhcitp.2020010101","DOIUrl":"https://doi.org/10.4018/ijhcitp.2020010101","url":null,"abstract":"Employer branding is a marketing strategy that helps employers stay competitive in their markets. Although it is a concept used for over 20 years, its process and consequences have not yet been fully scrutinized. This study characterizes the employer branding implementation and the employers' perspective on it. By conducting ten semi-structured, in-depth interviews, the authors examine not only how employer branding practices have been applied, but also the role of human resources management in the process and used employee attraction and retention practices. The results suggest that although the employer branding process is not clearly structured, some stages can be identified as common. For that reason, the authors outline a stage divided framework and analyse each one of the identified stages. Furthermore, practical insights are provided about the company's departments roles and link them to the current state of the art. Finally, the authors suggest future investigation in particular stages of employer branding.","PeriodicalId":54025,"journal":{"name":"International Journal of Human Capital and Information Technology Professionals","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83874248","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 11
IT-Governance Framework Considering Service Quality and Information Security in Banks in India 考虑印度银行服务质量和信息安全的it治理框架
IF 1.9
International Journal of Human Capital and Information Technology Professionals Pub Date : 2020-01-01 DOI: 10.4018/ijhcitp.2020010105
Ranjit Singh, Bhartrihari Pandiya, C. K. Upadhyay, Manas Singh
{"title":"IT-Governance Framework Considering Service Quality and Information Security in Banks in India","authors":"Ranjit Singh, Bhartrihari Pandiya, C. K. Upadhyay, Manas Singh","doi":"10.4018/ijhcitp.2020010105","DOIUrl":"https://doi.org/10.4018/ijhcitp.2020010105","url":null,"abstract":"This study proposes an IT-Governance framework for the Indian Banking Industry. This research explores the factors predicting customer loyalty in retail banking. The classical SERVQUAL model that captures consumer insight of a service along the five dimensions (reliability, assurance, tangibles, empathy, responsiveness) and is combined with three critical factors of cyber / information security, namely confidentiality, integrity and availability (CIA) to generate a conceptual framework for IT-governance in Indian Banking. A survey with more than 150 respondents was conducted. The study concludes that customers have a moderate to low perception on current Indian banking infrastructure and other dimensions of services quality it provides, while a highly favourable perception of the parameters of information security and hence, it can be leveraged to implement certain critical policies of the government with requires confidentiality and integrity.","PeriodicalId":54025,"journal":{"name":"International Journal of Human Capital and Information Technology Professionals","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77588869","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Fuzzy Driven Decision Support System for Enhanced Employee Performance Appraisal 改进员工绩效考核的模糊驱动决策支持系统
IF 1.9
International Journal of Human Capital and Information Technology Professionals Pub Date : 2020-01-01 DOI: 10.4018/ijhcitp.2020010102
O. Arogundade, B. Ojokoh, M. G. Asogbon, O. W. Samuel, Babatope Sunday Adeniyi
{"title":"Fuzzy Driven Decision Support System for Enhanced Employee Performance Appraisal","authors":"O. Arogundade, B. Ojokoh, M. G. Asogbon, O. W. Samuel, Babatope Sunday Adeniyi","doi":"10.4018/ijhcitp.2020010102","DOIUrl":"https://doi.org/10.4018/ijhcitp.2020010102","url":null,"abstract":"Employee performance appraisal is often considered a core management task in most standard organizations because it could potentially inspire an employee towards the pursuit of organizational goals and objectives. Meanwhile, issues such as delay in appraisal processes, inevitable human error, and emotional status of the appraiser, are common with the traditional appraisal methods. Hence, this research proposes a fuzzy decision-support system based on Henri Fayol's 14 principles of management for the appraisal of employees' performance. A questionnaire consisting of 44 structured questions was designed based on these principles and administered to the employees of Babcock University, Ilisan-Remo, Ogun State, Nigeria. Fuzzy inference system that incorporates Mamdani computational technique was built based on the feedback extracted from the questionnaires, and used for appraising the employee performance. Experimental results show that the proposed system could predict the appraisal status of an employee with 75% accuracy in comparison to the conventional appraisal method.","PeriodicalId":54025,"journal":{"name":"International Journal of Human Capital and Information Technology Professionals","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91282006","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 6
Collaboration of Solution Architects and Project Managers 解决方案架构师和项目经理的协作
IF 1.9
International Journal of Human Capital and Information Technology Professionals Pub Date : 2019-10-01 DOI: 10.4018/IJHCITP.2019100101
Christof Gellweiler
{"title":"Collaboration of Solution Architects and Project Managers","authors":"Christof Gellweiler","doi":"10.4018/IJHCITP.2019100101","DOIUrl":"https://doi.org/10.4018/IJHCITP.2019100101","url":null,"abstract":"If IT projects are to be successful, they must meet business requirements, and they must be efficiently managed. IT projects need methodological skills to manage resources as well as technical capabilities for architectural planning and solution design. Project managers and solution architects represent two highly-qualified leadership roles in IT projects, both of which analyze requirements and both of which are responsible for supplying IT solutions. In predictive IT infrastructure projects, solution architects' technology skills complement project managers' organizational competencies. The combination of those skills improves requirements elicitation that is the key for IT project achievement. Project managers and solution architects closely collect and evaluate requirements and specify the scope in the planning phase. The relationship between these roles is examined by the IT management literature and established practitioner frameworks. Finally, suggestions for collaboration are derived and presented in the IT solution life cycle model.","PeriodicalId":54025,"journal":{"name":"International Journal of Human Capital and Information Technology Professionals","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83830929","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
How does Leadership Motivate the Innovative Behaviors of Software Developers? 领导如何激励软件开发人员的创新行为?
IF 1.9
International Journal of Human Capital and Information Technology Professionals Pub Date : 2019-10-01 DOI: 10.4018/IJHCITP.2019100103
Youngkeun Choi
{"title":"How does Leadership Motivate the Innovative Behaviors of Software Developers?","authors":"Youngkeun Choi","doi":"10.4018/IJHCITP.2019100103","DOIUrl":"https://doi.org/10.4018/IJHCITP.2019100103","url":null,"abstract":"This study examines the relationship between transformational leadership types and the motivation of software engineers. The author uses full range leadership as a major theory and investigates how transformational leadership types influences the innovative behaviors of software developers by using a mediator of affective organizational commitment. For this, this study surveys 352 software developers working in 35 companies in Korea and analyzes the data using AMOS 24. The results show that charisma, inspirational motivation, intellectual stimulation and individualized consideration increase their affective organizational commitment affecting innovative behaviors positively in turn.","PeriodicalId":54025,"journal":{"name":"International Journal of Human Capital and Information Technology Professionals","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73980194","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Influence of Culture in IT Governance Implementation: A Higher Education Multi Case Study 文化对IT治理实施的影响:高等教育多元案例研究
IF 1.9
International Journal of Human Capital and Information Technology Professionals Pub Date : 2019-10-01 DOI: 10.4018/IJHCITP.2019100104
I. Bianchi, R. Sousa, R. Pereira, S. D. Haes
{"title":"The Influence of Culture in IT Governance Implementation: A Higher Education Multi Case Study","authors":"I. Bianchi, R. Sousa, R. Pereira, S. D. Haes","doi":"10.4018/IJHCITP.2019100104","DOIUrl":"https://doi.org/10.4018/IJHCITP.2019100104","url":null,"abstract":"IT governance calls for the definition and implementation of formal mechanisms at the highest level in the organization taking into account structures, processes and relational mechanisms for the creation of business value from IT investments. Several factors can influence IT Governance implementation success. Culture is one of these factors and the one this research will focus on. Seen as probably the most difficult factors to change since it is grounded on practices performed over time, it should receive special attention. This article aims to analyze how culture can influence IT Governance implementation of structure, process and relational mechanisms in the context of higher education. Ten case studies in universities from three different countries: Brazil, Portugal and Netherlands were carried out. The purpose is the identification of relevant differences in IT Governance implementation among organizations from the following cultures: uncertainty avoidance and individualism. This article concludes by presenting key contributions, limitations and future work.","PeriodicalId":54025,"journal":{"name":"International Journal of Human Capital and Information Technology Professionals","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83851984","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
e-HRM in a Cloud Environment: Implementation and its Adoption: A Literature Review 云环境下的电子人力资源管理:实施及其采用:文献综述
IF 1.9
International Journal of Human Capital and Information Technology Professionals Pub Date : 2019-10-01 DOI: 10.4018/IJHCITP.2019100102
Robert-Christian Ziebell, J. Albors-Garrigos, K. Schoeneberg, Maria Rosario Perello Marin
{"title":"e-HRM in a Cloud Environment: Implementation and its Adoption: A Literature Review","authors":"Robert-Christian Ziebell, J. Albors-Garrigos, K. Schoeneberg, Maria Rosario Perello Marin","doi":"10.4018/IJHCITP.2019100102","DOIUrl":"https://doi.org/10.4018/IJHCITP.2019100102","url":null,"abstract":"As the digitization of HR processes in companies continues to increase, at the same time, the underlying technical basis is also developing at a rapid pace. Electronic human resources (e-HRM) solutions are used to map a variety of HR processes. However, the introduction of such systems has various consequences, which are not only technical but also imply organizational and functional changes within the organization. Additionally, the cloud environment contributes to enhancing e-HRM capabilities and introduces new factors in its adoption. A systematic review of the available literature on the different dimensions of electronic resources management was conducted to assess the current state of research in this field. This review includes topics such as the evolution of e-HRM, its practical application, use of technology, implementation as well as HR analytics. By identifying and reviewing articles under e-HRM, IT technology, and HR journals, it was possible to identify relevant controversial themes and gaps as well as limitations.","PeriodicalId":54025,"journal":{"name":"International Journal of Human Capital and Information Technology Professionals","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90557387","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 9
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