{"title":"Organizational constraints and outsourcing under demand uncertainty: Evidence from the Brazilian electricity distribution industry","authors":"Rajiv Banker , Soojin Lee , Han-Up Park","doi":"10.1016/j.mar.2023.100838","DOIUrl":"10.1016/j.mar.2023.100838","url":null,"abstract":"<div><p>This paper examines how public firms’ organizational constraints affect the sensitivity of labor outsourcing to demand uncertainty. We focus on a single industry<span> in which state-owned firms are subject to additional organizational constraints that private firms are not. We mitigate omitted variable bias by considering the endogenous trade-off between insourcing and outsourcing by measuring average labor prices for each firm. We find that, on average, private firms with strong incentives for profit and flexibility rely more on outsourcing; moreover, their outsourcing is more sensitive to relative prices of insourced and outsourced labor. However, when demand uncertainty arises, state-owned firms increase outsourcing more, making their outsourcing less sensitive to input prices. The results suggest the organizational constraints of state-owned firms, such as multiple objectives other than profit maximization and strong labor protection of insourced labor, exacerbate the downside risk of hiring insourced labor under fluctuating demand, leading state-owned firms to rely more on outsourcing.</span></p></div>","PeriodicalId":51429,"journal":{"name":"Management Accounting Research","volume":"60 ","pages":"Article 100838"},"PeriodicalIF":4.6,"publicationDate":"2023-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45557351","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Compromises and compromising: Management accounting and decision-making in a creative organisation","authors":"Paola Trevisan, Jan Mouritsen","doi":"10.1016/j.mar.2023.100839","DOIUrl":"10.1016/j.mar.2023.100839","url":null,"abstract":"<div><p>This paper explores how actors handle multiple values in decision-making practices in a creative organisation. Drawing on Boltanski and Thévenot’s notion of compromise as a situation that includes and transcends multiple principles of value for the sake of a common, yet unarticulated, good, this paper analyses valuation practices that lead to production decisions in an opera house. It proposes compromising and compromises as two modalities that are used to understand the role of accounting and control objects in decision-making in cultural and creative organizations. In compromising situations, actors mobilize relations of equivalence that enable them to trade off, negotiate and mediate different principles through dynamic valuation practices that involve critiques and justifications. Here, both accounting and inspiration objects are mobilised to persuade actors, constrain decisions and mediate between values. In compromises, in contrast, actors create ambiguous associations between industrial, market and inspiration values that suspend critiques and requests for clarifications. Here, accounting and controls are mobilised as ambiguous objects, both becoming a resource for a higher common good and articulating an industrial order of worth that is plastic and vibrant.</p></div>","PeriodicalId":51429,"journal":{"name":"Management Accounting Research","volume":"60 ","pages":"Article 100839"},"PeriodicalIF":4.6,"publicationDate":"2023-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47061845","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sebastian P.L. Fourné , Daniel Guessow , Maximilian Margolin , Utz Schäffer
{"title":"Controllers and strategic decision-making: The role of cognitive flexibility in controller-manager collaboration","authors":"Sebastian P.L. Fourné , Daniel Guessow , Maximilian Margolin , Utz Schäffer","doi":"10.1016/j.mar.2023.100840","DOIUrl":"10.1016/j.mar.2023.100840","url":null,"abstract":"<div><p>Extending research about controllers’ different roles, we develop new insights into how controllers collaborate with line managers and thereby shape strategic decision-making quality and speed. We introduce the concept of cognitive flexibility as an important characteristic of the controller-manager collaboration and hypothesize that the business partner role is positively related to cognitive flexibility in controller-manager collaboration, whereas the watchdog and scorekeeper roles are expected to have a negative association. Data collected through three surveys empirically supports these hypotheses for the business partner and scorekeeper roles. Furthermore, our results support the notion that cognitive flexibility in interpersonal collaboration is a key mechanism through which controller roles can influence strategic decision-making. Specifically, we find that the positive (negative) relation between the business partner (scorekeeper) role and the quality of strategic decisions is mediated by cognitive flexibility.</p></div>","PeriodicalId":51429,"journal":{"name":"Management Accounting Research","volume":"60 ","pages":"Article 100840"},"PeriodicalIF":4.6,"publicationDate":"2023-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44522623","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"How senior managers use interactive control to manage strategic uncertainties: An attention-based view","authors":"Rachael L. Lewis , Nicole Sutton , David A. Brown","doi":"10.1016/j.mar.2023.100864","DOIUrl":"10.1016/j.mar.2023.100864","url":null,"abstract":"<div><p>We adopt an attention-based view to examine how interactive control enables the management of strategic uncertainties. An attention-based view invites consideration of the focus of managerial attention, as well as the situational and structural factors that systematically shape the issues to which managers pay attention. Our theoretical framework extends existing accounts of how interactive control enables the management of strategic uncertainties by explaining how discussion is shaped by senior managers’ choices about how, when and with whom to meet. We further explain how interactive meetings operate within a broader structure of communication channels, which determine the manner in which teams are formed and the connections between them. In all, our findings suggest that the management of strategic uncertainties may require not just a single forum for interaction, but rather an interlocking series of meetings which enables the progression of issues over time and through different management groups.</p></div>","PeriodicalId":51429,"journal":{"name":"Management Accounting Research","volume":"62 ","pages":"Article 100864"},"PeriodicalIF":4.6,"publicationDate":"2023-08-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S1044500523000343/pdfft?md5=6b922f7ad4afcc562be85a68a14b1b5f&pid=1-s2.0-S1044500523000343-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46818184","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Cost decisions of supplier firms: A study based on the customer-supplier link","authors":"Nishant Agarwal , Swetha Agarwal","doi":"10.1016/j.mar.2023.100856","DOIUrl":"10.1016/j.mar.2023.100856","url":null,"abstract":"<div><p>We examine the association between the cost decisions of suppliers and their key customers. Using a U.S.-based sample of customer-supplier pairs, we document that an increase in the key customer firm’s cost stickiness in the prior period results in a significant increase in their suppliers’ cost stickiness in the current period. This finding suggests that suppliers observe and incorporate the cost decisions of their key customers into their own cost decisions. Further, we find that this relationship is concentrated in the sub-sample where the likelihood of information frictions in the supply chain is high, the customer firms have a positive future demand outlook, and the customer firms’ managers have fewer opportunities to engage in empire-building activities. This paper contributes to the growing literature on cost behavior and supply chains by documenting the role of cost decisions of customers in mitigating the adverse effect of information frictions in supply chains. This paper also provides industry-related implications by suggesting that an increase in the cost stickiness of customer firms could act as a signaling mechanism for the supplier firms allowing them to prepare for a potential change in future demand.</p></div>","PeriodicalId":51429,"journal":{"name":"Management Accounting Research","volume":"62 ","pages":"Article 100856"},"PeriodicalIF":4.6,"publicationDate":"2023-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43538313","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sander van Triest, Helena Kloosterman, Bianca A.C. Groen
{"title":"Under which circumstances are enabling control and control extensiveness related to employee performance?","authors":"Sander van Triest, Helena Kloosterman, Bianca A.C. Groen","doi":"10.1016/j.mar.2023.100831","DOIUrl":"10.1016/j.mar.2023.100831","url":null,"abstract":"<div><p>We investigate circumstances that influence the relation between formal controls and performance of operational employees. Building on <span>Adler and Borys (1996)</span>, we distinguish enabling control from control extensiveness (few versus many controls). We examine whether and how the relationships of enabling control and control extensiveness with employee performance are moderated by task routineness and control preferences for both enabling control and control extensiveness. Using survey data from 517 employee-manager pairs, we find that enabling control is positively related to the performance of operational employees, especially for uncertain tasks. Contrary to our expectations, employee preference for enabling control does not moderate the relationship between enabling control and employee performance. Control extensiveness is negatively related to performance, but less negatively for uncertain tasks and for employees who prefer extensive controls.</p></div>","PeriodicalId":51429,"journal":{"name":"Management Accounting Research","volume":"59 ","pages":"Article 100831"},"PeriodicalIF":4.6,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41244496","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Adam Presslee , Greg Richins , Sasan Saiy , Alan Webb
{"title":"Small sample field study:The effects of team-based recognition on employee engagement and effort","authors":"Adam Presslee , Greg Richins , Sasan Saiy , Alan Webb","doi":"10.1016/j.mar.2022.100829","DOIUrl":"10.1016/j.mar.2022.100829","url":null,"abstract":"<div><p>Firms have long used recognition programs to engage and motivate employees. However, minimal research has examined the effectiveness of these programs in actual organizational settings. We predict that the adoption of a team-based recognition program will be associated with improvements in employee engagement and effort. We test our predictions using a pre-post research design administered at six fast-food franchise restaurant locations for a 12-week period. Employees at each location were eligible to receive non-monetary recognition (i.e., thank-you card, token gift) as a team every two weeks. The results support both predictions. We also find evidence of indirect effects of team recognition on effort through employee engagement. Our findings should be of interest to compensation system designers in settings where employee motivation is low and individual performance is costly or difficult to measure. We show that team-based recognition can be effective in such settings. In so doing, we also extend the academic literature that has primarily focused on the behavioral effects of individual-level recognition.</p></div>","PeriodicalId":51429,"journal":{"name":"Management Accounting Research","volume":"59 ","pages":"Article 100829"},"PeriodicalIF":4.6,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44009740","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Giovanni-Battista Derchi , Antonio Davila , Daniel Oyon
{"title":"Green incentives for environmental goals","authors":"Giovanni-Battista Derchi , Antonio Davila , Daniel Oyon","doi":"10.1016/j.mar.2022.100830","DOIUrl":"10.1016/j.mar.2022.100830","url":null,"abstract":"<div><p><span>This paper examines antecedents of firms’ use of green incentives. We analyse a cross-industry panel of 531 firms from the 2007–2013 Carbon Disclosure Project investor survey. In line with predictions from the management control literature, we find that the use of green incentives is positively associated with a firm’s experience in monitoring environmental performance, supporting a sequential model of management control systems’ implementation. We also find that conformity pressure to </span>industry peer practices and to enhancing environmental performance affects the firm’s use of green incentives in accordance with social conformity theory. We further find that green incentives behave differently across the organizational hierarchy. Consistent with managerial and social arguments explaining time-to-adoption of management practices across organizations, we also observe that green strategy and monitoring experience are associated with an earlier adoption of green incentives. Conversely, conformity pressure to industry peer practices predicts a later adoption.</p></div>","PeriodicalId":51429,"journal":{"name":"Management Accounting Research","volume":"59 ","pages":"Article 100830"},"PeriodicalIF":4.6,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47837838","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Out of control? Tracking system technologies and performance measurement","authors":"Pier-Luc Nappert , Matthew Bamber","doi":"10.1016/j.mar.2023.100855","DOIUrl":"10.1016/j.mar.2023.100855","url":null,"abstract":"<div><p>This article explores how sophisticated and intrusive socio-technological surveillance advances, particularly tracking systems, have become normalized in the North American baseball industry. To make sense of the extensive archival and interview data, we draw on a Deleuzo-Guattarian framework. To this end, we argue that baseball has evolved into a society of control, facilitated and maintained by a rhizomatic surveillance network. We find that the introduction of new technologies has disrupted and changed performance measurement and management control practices in three key ways: (i) establishing the prospect of an ‘objective’ information utopia; (ii) transforming performance measurement into something independent of context; and (iii) measuring processes, not outcomes. Next, in the spirit of Deleuze and Guattari, we consider how the surveillance is being resisted. To this end, we find that instead of formal resistance, players voluntarily co-construct the system. We offer explanations for this, but we also turn our gaze on the consequences of the ever-expanding network of surveillance. Specifically, we consider the identity construction challenges for the target; which we refer to as the dark side of surveillance. We discuss the wider implications of our findings and challenge managers, regardless of workplace, to consider the consequences of introducing ever-more sophisticated monitoring and measurement systems, especially for those whom the systems target.</p></div>","PeriodicalId":51429,"journal":{"name":"Management Accounting Research","volume":"61 ","pages":"Article 100855"},"PeriodicalIF":4.6,"publicationDate":"2023-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49053701","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}