Global Knowledge, Memory and Communication最新文献

{"title":"Impact of values on the continual intention of mobile health apps: a text mining perspective","authors":"Saikiran Niduthavolu, Rajeev Airani","doi":"10.1108/gkmc-01-2024-0038","DOIUrl":"https://doi.org/10.1108/gkmc-01-2024-0038","url":null,"abstract":"Purpose\u0000This study aims to examine values derived from apps and their relationship with continual intention using reviews from the Google Play Store.\u0000\u0000Design/methodology/approach\u0000This paper delves deep into the determinants of mobile health apps’ (MHAs) value offering (functional, social, epistemic, conditional and hedonic value) using automatic content analysis and text mining of user reviews. This paper obtained data from a sample of 45,019 MHA users who have posted reviews on the Google Play Store. This paper analyzed the data using text mining, ACA and regression techniques.\u0000\u0000Findings\u0000The findings show that values moderate the relationship between review length and ratings. This paper found that the higher the length, the lower the ratings and vice versa. This paper also demonstrated that the novelty and perceived reliability of the app are the two most essential constructs that drive user ratings of MHAs.\u0000\u0000Originality/value\u0000This is one of the first studies, to the best of the authors’ knowledge, that derives values (functional, social, epistemic, conditional and hedonic value) using text mining and explores the relationship with user ratings.\u0000","PeriodicalId":507843,"journal":{"name":"Global Knowledge, Memory and Communication","volume":"46 46","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141799769","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Mapping the fintech revolution: how technology is transforming credit risk management","authors":"Haitham Nobanee, N. Ellili, Dipanwita Chakraborty, H. Shanti","doi":"10.1108/gkmc-12-2023-0492","DOIUrl":"https://doi.org/10.1108/gkmc-12-2023-0492","url":null,"abstract":"Purpose\u0000This study aims to investigate the intersection of financial technology (fintech) and credit risk exploring the impact of fintech on credit risk within the banking and financial sector.\u0000\u0000Design/methodology/approach\u0000Using a bibliometric analysis approach, this study comprehensively reviews existing literature to understand the evolving landscape of fintech and credit risk. Data were extracted from the Scopus database using a comprehensive query encompassing various fintech-related keywords and their synonyms.\u0000\u0000Findings\u0000This study pinpoints six research streams on fintech and credit risk, spanning credit risk management, risk-sharing, credit scoring, regulatory challenges, small business lending impact and consumer credit market influence. It also examines recent advancements like artificial intelligence, blockchain and big data analytics in managing risk obligations.\u0000\u0000Research limitations/implications\u0000While this study offers a comprehensive assessment, limitations include the ever-evolving nature of technology and potential biases in the retrieval process. Researchers should consider these factors when building on this study's findings.\u0000\u0000Practical implications\u0000The findings have practical implications for financial institutions, policymakers and researchers, offering insights into the opportunities and challenges presented by fintech in credit risk management. This study highlights potential areas for the application of advanced technologies in risk assessment and mitigation.\u0000\u0000Social implications\u0000This study underscores the transformative impact of fintech on financial services, emphasizing the potential for more inclusive access and improved risk management. It encourages further exploration of fintech's societal implications, including its role in small business lending and consumer credit markets.\u0000\u0000Originality/value\u0000This study contributes to the existing body of knowledge by conducting a thorough bibliometric review, surpassing previous analyses in scope. It encompasses an extensive set of keywords to ensure the comprehensive retrieval of relevant papers, providing a foundation for future research in the dynamic field of fintech and credit risk.\u0000","PeriodicalId":507843,"journal":{"name":"Global Knowledge, Memory and Communication","volume":"53 20","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141799966","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Unravelling late adolescents’ addiction to social media: a unified theory perspective","authors":"Christine Nya-Ling Tan, Muhammad Ashraf Fauzi","doi":"10.1108/gkmc-02-2024-0099","DOIUrl":"https://doi.org/10.1108/gkmc-02-2024-0099","url":null,"abstract":"Purpose\u0000This study aims to explore the intricate connections among late adolescents in Malaysia by considering their attachment patterns, attitudes towards technology acceptance, malevolent psychological and emotional traits and addiction to social media. This is achieved by integrating and refining the attachment theory (AT), the technology acceptance model (TAM) and the dark triad (DT) personality traits.\u0000\u0000Design/methodology/approach\u0000A total of 217 quantitative data were gathered from adolescents between 17 and 19 years of age. The data was analysed using partial least square structural equation modelling with established constructs, including TAM (perceived ease of use, perceived usefulness, attitude), DT traits (narcissism, Machiavellianism, psychopathy, fear of missing out), AT (attachment avoidance, attachment anxiety) and social media addiction.\u0000\u0000Findings\u0000The findings indicate that the perceived ease of use and usefulness are significantly positively related to attitude. Additionally, both attitude and FOMO were found to have a significant positive relationship with social media addiction. Notably, attachment anxiety was found to have a significant positive impact on FOMO, whereas attachment avoidance did not. Furthermore, among the dark triad traits, only narcissism showed a positive relationship with FOMO.\u0000\u0000Originality/value\u0000This study is novel because it integrates and expands unified theoretical perspectives to uncover the multifaceted factors contributing to late adolescents’ social media addiction. Moreover, introducing new concepts such as FOMO lays the groundwork for future research. Additionally, it proposes interventions that target specific vulnerabilities associated with attachment styles, technology acceptance and personality traits.\u0000","PeriodicalId":507843,"journal":{"name":"Global Knowledge, Memory and Communication","volume":"11 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141803280","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Impact of organizational politics on organizational performance: the mediating role of individual performance","authors":"Manaf Al-Okaily, Ali Tarhini, Ahmad Albloush, Malek Alharafsheh","doi":"10.1108/gkmc-10-2023-0392","DOIUrl":"https://doi.org/10.1108/gkmc-10-2023-0392","url":null,"abstract":"Purpose\u0000The purpose of this paper is to examine mediating role of individual performance between the association of organizational politics and organizational performance in Jordanian public sector.\u0000\u0000Design/methodology/approach\u0000The partial least squares–structural equation modeling was conducted to test the suggested hypotheses.\u0000\u0000Findings\u0000The findings revealed that organizational performance is significantly and negatively influenced by organizational politics and positively influenced by individual performance. In addition, the results also revealed that individual performance is significantly and negatively influenced by organizational politics. Finally, the results show that individual performance has mediated the association between organizational politics and organizational performance, and hence last hypothesis was accepted.\u0000\u0000Originality/value\u0000The current study provides several recommendations to the decision-makers in the Jordanian public sector, including enhancing transparency and publishing policies and regulations in a general and easily accessible manner.\u0000","PeriodicalId":507843,"journal":{"name":"Global Knowledge, Memory and Communication","volume":"28 13","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141804476","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Human resource management (HRM) practices and organizational commitment in higher educational institution (HEI): a mediating role for work engagement","authors":"Shahbaz Sharif, S. A. Malik, Nimra Arooj, Omaima Munawar Albadry","doi":"10.1108/gkmc-11-2023-0456","DOIUrl":"https://doi.org/10.1108/gkmc-11-2023-0456","url":null,"abstract":"Purpose\u0000This study aims to investigate the effects of HRM practices on administrative and faculty members’ work engagement and organizational commitment at Minhaj University Lahore, Pakistan. The primary objectives of the research are to investigate how HRM practices – such as selection and recruitment, training and development, rewards and compensation, job security, employee, participation and performance appraisal, directly and indirectly, influence organizational commitment via work engagement.\u0000\u0000Design/methodology/approach\u0000The study uses a quantitative research methodology using a survey questionnaire given to academic and administrative staff at Minhaj University Lahore. For descriptive statistics, SPSS was used, and Smart PLS 3.3.3 was used for structural equation modelling (SEM).\u0000\u0000Findings\u0000The results indicate that while selection and recruitment, rewards and compensation and job security do not show a significant direct impact, training and development, employee participation and performance appraisal significantly influence work engagement. Moreover, work engagement also influenced organizational commitment. In addition, work engagement significantly mediates the relationship between training and development, employee participation, performance appraisal and organizational commitment. However, selection and recruitment, rewards and compensation and job security do not show significant mediation effects.\u0000\u0000Practical implications\u0000To enhance work engagement in Pakistani HEIs, focus on tailored training, active faculty participation, effective appraisals and competitive compensation while fostering a supportive environment and recognizing accomplishments to increase commitment and institutional performance.\u0000\u0000Originality/value\u0000This study emphasizes the importance of particular tactics catered to the regional academic context for institutional performance and sustainability, providing novel insights into enhancing work engagement and organizational commitment in Pakistani higher education.\u0000","PeriodicalId":507843,"journal":{"name":"Global Knowledge, Memory and Communication","volume":"55 16","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141805484","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"How does green trust mediate the relationship between environmental concern and green brand knowledge during green purchases?","authors":"V. S, Nidhi Srivastava, Amit Mittal","doi":"10.1108/gkmc-04-2024-0229","DOIUrl":"https://doi.org/10.1108/gkmc-04-2024-0229","url":null,"abstract":"Purpose\u0000This paper aims to examine the influence of environmental concerns and consumers’ knowledge of green brands on their purchasing decisions of green products, utilising green trust as a mediator.\u0000\u0000Design/methodology/approach\u0000Responses from 383 Indian consumers were collected, which was analysed using descriptive and inferential statistics. The causal relationships between latent variables and mediating effect of green trust were investigated by performing Structural Equation modelling.\u0000\u0000Findings\u0000Green trust served as a crucial factor in mediating the relationship between environmental concern and green purchase decision. Trust in eco-friendly products significantly influenced the consumers’ decisions to make green purchases. The study further validated that environmental concern significantly influences individuals’ decisions to make green purchases.\u0000\u0000Research limitations/implications\u0000The study employed a cross-sectional research design to elucidate the relationship among the factors. However, a longitudinal research design is recommended for further study to ascertain the actual purchase decision and evaluate the reliability of the results.\u0000\u0000Practical implications\u0000Marketers can use the study findings to understand consumer knowledge better and trust in green and sustainable products. The proposed model will support marketers and policymakers in developing appropriate marketing strategies as well as facilitate educating consumers about the nuances of green products and the habit of buying eco-friendly products.\u0000\u0000Originality/value\u0000Study’s novel contribution is mediation between environmental concern and green purchase decision through green trust.\u0000","PeriodicalId":507843,"journal":{"name":"Global Knowledge, Memory and Communication","volume":"27 5","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141805160","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The mediating role of shareholders score in fostering environmental innovation through integrated reporting: insight from Japan","authors":"Kawther Dhifi, Karima Lajnef","doi":"10.1108/gkmc-11-2023-0467","DOIUrl":"https://doi.org/10.1108/gkmc-11-2023-0467","url":null,"abstract":"\u0000Purpose\u0000This study aims to investigate the relationship between integrated reporting, environmental innovation and the mediating effect of shareholder scores within the context of Japan.\u0000\u0000\u0000Design/methodology/approach\u0000SEM on panel data are used to study the impact of the role of shareholder scores in mediating the effect of integrated reporting on environmental innovation. This empirical study was based on a sample of 420 companies operating in Japan for the period spanning 2010 and 2022.\u0000\u0000\u0000Findings\u0000Drawing upon empirical results, this research uncovers the pivotal role of the shareholder's score as a mediating factor in this relationship. A higher shareholder score signifies a governance structure that values shareholder input and fairness in treatment. Empowered shareholders leverage their influence to advocate for transparent reporting practices that encompass environmental considerations. Consequently, firms with elevated shareholder scores are more inclined toward environmental innovation, aligning their strategies with sustainability imperatives.\u0000\u0000\u0000Originality/value\u0000The findings contribute to understanding of how corporate governance mechanisms, particularly shareholder empowerment, interact with reporting practices to drive environmental initiatives, providing valuable implications for sustainable business practices globally.\u0000","PeriodicalId":507843,"journal":{"name":"Global Knowledge, Memory and Communication","volume":"48 9","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141809798","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Mapping the open access publications of Indian non-profit organizations over the last 20 years based on OpenAlex insights","authors":"Rima Hazarika, Abhijit Roy, K.G. Sudhier","doi":"10.1108/gkmc-02-2024-0106","DOIUrl":"https://doi.org/10.1108/gkmc-02-2024-0106","url":null,"abstract":"Purpose\u0000This paper aims to present a comprehensive overview of open-access publications by Indian non-profit organizations over the past two decades. The study explores the growth, licensing patterns, citations, authorship patterns and other parameters to understand the scholarly output.\u0000\u0000Design/methodology/approach\u0000The study involves data collection from OpenAlex scholarly catalog. Data analysis uses OpenRefine, a data carpentry tool, to examine and extract various aspects of scholarly output. A total of 89,149 scholarly outputs from 2004 to 2023 were analyzed using statistical and bibliometric methods.\u0000\u0000Findings\u0000The findings revealed a positive publication growth trend, with 57.74% open access. Gold OA dominates, with 69.61% of papers in 2023. Licensing patterns reveal that 63.75% of OA papers have licenses. Most papers have multiple authors, with 24.83% of over ten authors receiving 60.12% of citations. “Medknow” is the leading publisher, and “The Indian Journal of Ophthalmology” tops journals. Contributions from repositories like SSRN and PubMed are significant. The study also examines citation patterns across different OA types and identifies the top 30 research areas, emphasizing “Medicine” as the most prevalent.\u0000\u0000Practical implications\u0000The identified trends and patterns offer valuable insights for policymakers, researchers and organizations to enhance accessibility and impact. This study stresses sustained efforts for transparency and democratization of knowledge in the non-profit sector.\u0000\u0000Originality/value\u0000This study filled a gap in existing research by focusing on Indian non-profits, highlighting their roles and impacts often overlooked in scholarly literature. This study provides insights into the growth of open-access publications and their implications in the non-profit sector.\u0000","PeriodicalId":507843,"journal":{"name":"Global Knowledge, Memory and Communication","volume":"137 25","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141810909","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Identifying librarians’ readiness to leverage artificial intelligence for sustainable competence development and smart library services: an empirical investigation from universities’ librarians","authors":"Khurram Shahzad, S. A. Khan, Abid Iqbal","doi":"10.1108/gkmc-02-2024-0107","DOIUrl":"https://doi.org/10.1108/gkmc-02-2024-0107","url":null,"abstract":"\u0000Purpose\u0000This study aims to identify the librarians’ readiness to leverage artificial intelligence for sustainable competence development and smart library services.\u0000\u0000\u0000Design/methodology/approach\u0000This study used a quantitative research design for addressing the objectives. The population consisted of librarians from the public and private sector universities of Pakistan. The data were analyzed by using Smart PLS software.\u0000\u0000\u0000Findings\u0000The analysis consisted of two major parts: first the assessment of measurement model and second the structural equation modeling analysis. A significant positive impact of AI adoption was found on the implementation smart library services. Findings revealed that behavioral intention motivated librarians to adopt AI tools in university libraries for the delivery of smart library services.\u0000\u0000\u0000Research limitations/implications\u0000We applied quantitative method to carry out the study while future authors may conduct a systematic literature review on the same topic for offering a broader outlook.\u0000\u0000\u0000Practical implications\u0000It has provided practical contributions by providing a baseline for management bodies to construct policies for the successful adoption of AI in libraries for sustainable competence development of practicing librarians and implementation of smart library services.\u0000\u0000\u0000Social implications\u0000The study has social implications too as AI integrated library services prove fruitful for society and digitally skilled librarians play a vital role for the promotion of reading and research culture in society.\u0000\u0000\u0000Originality/value\u0000To the best of the authors’ knowledge, this is the first study on librarians’ readiness to leverage artificial intelligence for the enhancement of digital literacy skills, sustainable competence development and smart library services in the context of Pakistan.\u0000","PeriodicalId":507843,"journal":{"name":"Global Knowledge, Memory and Communication","volume":"94 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141812145","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"An integrative research framework to investigate factors influencing citizen’s intention to adopt e-health applications: post-COVID-19 perspective","authors":"Firas Alnaser, S. Rahi, Mahmoud Alghizzawi, A. Ngah","doi":"10.1108/gkmc-07-2023-0242","DOIUrl":"https://doi.org/10.1108/gkmc-07-2023-0242","url":null,"abstract":"Purpose\u0000The use of e-health applications has remained popular during pandemic for medical treatments. Nevertheless, adoption of e-health applications among individuals is considerably low in post-COVID-19 world. To address this issue, the current research integrates three renowned theories, namely unified theory of acceptance and use of technology model, diffusion of innovation and DeLone and McLean model and investigates individual intention to adopt e-health application.\u0000\u0000Design/methodology/approach\u0000Research design is grounded in quantitative and cross-sectional methods and uses a survey questionnaire. Survey questionnaire is administered toward smartphone users. Overall, 238 valid responses were analyzed with structural equation modeling approach.\u0000\u0000Findings\u0000Results indicate that altogether performance expectancy, effort expectancy, information quality, system quality, service quality, facilitating condition and social influence explained substantial variance (R2 = 76.5%) in user intention to adopt e-health applications. Similarly, effect size analysis has revealed substantial impact of social influence on user intention to adopt e-health applications. Geiser and Stone’s Q2 analysis discloses that research model has substantial power to predict user intention to adopt e-health applications.\u0000\u0000Practical implications\u0000This study integrates three known information system models to investigate individual behavior toward adoption of e-health applications. In practice, it suggests that managers should pay attention in improving performance expectancy, social influence, facilitating condition, system quality, service quality and information quality which develop positive behavior and encourage smartphone users to adopt e-health applications.\u0000\u0000Originality/value\u0000This study is original as it integrates three models and investigates individual intention to adopt e-health applications. To the best of the author’s knowledge, this is the first study to test the moderating impact of patient health value between user intention to adopt and actual use of e-health applications. It has established that compatibility and innovativeness are essential antecedents of performance and effort expectancy and hence make this research more unique and valuable.\u0000","PeriodicalId":507843,"journal":{"name":"Global Knowledge, Memory and Communication","volume":"121 38","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141811725","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}