Annamina Rieder, Saurav Chakraborty, Sandeep Goyal, Donald J Berndt
{"title":"A critical realist approach to agent-based modeling: Unlocking prediction in non-positivist paradigms","authors":"Annamina Rieder, Saurav Chakraborty, Sandeep Goyal, Donald J Berndt","doi":"10.1177/02683962241280657","DOIUrl":"https://doi.org/10.1177/02683962241280657","url":null,"abstract":"Information systems (IS) scholarship and practice aim to predict phenomena and outcomes of IS use. These phenomena of IS use are typically set in multi-leveled, dynamic, and complex contexts that lend explanation to the non-positivist tradition in IS research. However, limited methodological options exist to make predictions. In this research, we propose stratified agent-based modeling, a step-by-step approach that enables prediction in non-positivist paradigms. Drawing upon the critical realist philosophy of science, which suggests ontological stratification and assumes open systems, we adopt a retroduction-based explanation formation and agent-based modeling to simulate different potential states of a complex system. The critical step in combining critical realism with agent-based modeling involves identifying and codifying the underlying generative mechanisms (i.e., causal powers) into various components of the agent-based model. We propose four steps toward prediction under the critical realist paradigm: (1) capturing the phenomenon, (2) identifying the generative mechanism, (3) building the agent-based model, and (4) simulating states of the system. We present an exemplar of our proposed approach that investigates the effectiveness of strategies to combat malicious content propagation in social networks.","PeriodicalId":50178,"journal":{"name":"Journal of Information Technology","volume":"7 1","pages":""},"PeriodicalIF":5.6,"publicationDate":"2024-09-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142203996","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Shohil Kishore, David Sundaram, Michael David Myers
{"title":"A Temporal Dynamics Framework and Methodology for Computationally Intensive Social Media Research","authors":"Shohil Kishore, David Sundaram, Michael David Myers","doi":"10.1177/02683962241283051","DOIUrl":"https://doi.org/10.1177/02683962241283051","url":null,"abstract":"The growing availability of expansive social media trace data (SMTD) offers researchers promising opportunities to create rich depictions of societal and social phenomena. Despite this potential, research analysing such datasets often struggles to construct novel theoretical insight. This paper argues that holistically incorporating temporality enhances data collection and data analysis, thereby facilitating process theory construction from SMTD. Recommendations to integrate temporality are outlined in the proposed Temporal Dynamics Framework and Methodology (TDFM). We apply the TDFM to investigate the temporal dynamics of mental health discourse on Twitter (now X) across different phases of the COVID-19 pandemic, theoretically framed in the context of innate psychological needs satisfaction. The findings reveal dynamic shifts in social media use, indicating that different phases of the pandemic triggered dynamic shifts in the needs motivating, and being motivated by, social media use. This illustrative case reflectively evaluates the usefulness of the TDFM in contextualising SMTD collection, analytical strategies, and process theory construction by incorporating a dynamic perspective on time.","PeriodicalId":50178,"journal":{"name":"Journal of Information Technology","volume":"15 1","pages":""},"PeriodicalIF":5.6,"publicationDate":"2024-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142204022","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sebastian Schuetz, Le Kuai, Mary C Lacity, Zach Steelman
{"title":"A Qualitative Systematic Review of Trust in Technology","authors":"Sebastian Schuetz, Le Kuai, Mary C Lacity, Zach Steelman","doi":"10.1177/02683962241254392","DOIUrl":"https://doi.org/10.1177/02683962241254392","url":null,"abstract":"Although many information systems (IS) scholars have researched the antecedents and consequences of trust in technology, the sheer amount of work published, authors’ use of inconsistent construct terms, and variations in conceptualization and measurement make it difficult to compare and aggregate findings across studies. To provide scholars with an overview of the literature, we performed a systematic qualitative review of the IS literature. The goal of our review was to identify the antecedents and consequences of trust in technology that have received frequent empirical support, as well as those for which the evidence is not yet conclusive. To that end, we curated a glossary of unique construct terms and summarized the results of 241 relationships tested in 62 empirical research articles (both quantitative and qualitative) from the AIS “Basket of Eight” journals. From these, we identified 62 unique relationships: 22 are well-supported, six are supported by suggestive evidence, and 34 have received little support. These relationships summarize what is well-known and less well-known within the literature. By taking stock, we prepare a path for future research on the phenomenon of trust in the context of emerging technologies (e.g., artificial intelligence, blockchain). We conclude the paper with opportunities and directions for future research.","PeriodicalId":50178,"journal":{"name":"Journal of Information Technology","volume":"35 1","pages":""},"PeriodicalIF":5.6,"publicationDate":"2024-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140812515","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Vendor capabilities development in blockchain sourcing: a parallel play approach","authors":"Yu Ji, Wenyu Du, Shan L. Pan","doi":"10.1177/02683962231226399","DOIUrl":"https://doi.org/10.1177/02683962231226399","url":null,"abstract":"Vendor capabilities development has been an important research stream in the information systems (IS) sourcing literature. The existing research, which was based on the context of implementing centralized enterprise systems, focused on the adoption of deliberate learning and implicit learning, with the assumption that effective selection between these two learning approaches is sufficient for service providers to acquire vendor capabilities. However, this assumption may not hold in implementing a decentralized system based on enterprise blockchain. Because an enterprise blockchain system affords a new way of governing transactions and demands a new governance mode, it creates an uncertain and complex landscape in which the mere selection between deliberate learning and implicit learning becomes insufficient. Addressing this gap is crucial because many enterprise blockchain projects fail due to the incompetence of service providers. By conducting an in-depth case study of a successful blockchain service provider, our study reveals a new mechanism for developing vendor capabilities: parallel play. As with parallel play by preschoolers, the service provider combines a set of learning approaches featuring borrowing from peers and learning through experimentation. Our study extends the IS sourcing literature on vendor capabilities development from the context of implementing centralized enterprise systems to the context of implementing decentralized enterprise blockchain systems. Our findings also provide guidelines for blockchain service providers to follow when acquiring vendor capabilities and for clients to use when selecting service providers.","PeriodicalId":50178,"journal":{"name":"Journal of Information Technology","volume":"50 16","pages":""},"PeriodicalIF":5.6,"publicationDate":"2024-01-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139389153","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"IT’s a Matter of Trust: Literature reviews and analyses of human trust in information technology","authors":"Mary C Lacity, S. Schuetz, Le Kuai, Zach Steelman","doi":"10.1177/02683962231226397","DOIUrl":"https://doi.org/10.1177/02683962231226397","url":null,"abstract":"In this paper, we review and analyze two literatures on the construct of human trust in IT artifacts and in the entities that source, operate, and govern IT. The first literature review focuses on defining of the construct of trust across a range of disciplines. Our analysis of this literature identified 13 assumptions about the nature of trust. The assumptions illustrate the complexities of human trust. The second literature review focused on 214 empirical studies of the construct of trust published in the AIS Senior Scholars’ Basket of Eight journals. We analyze this literature to identify IS scholar’s most common assessments of trust from qualitative studies and most common measures of trust from quantitative studies. As a cumulative body of knowledge, IS scholars have deeply examined different types of trust. IS scholars have also extensively examined the assumption that trust is dynamic, as evidenced by the many qualitative papers that examined trust as a process, and trust in Web2 technologies, which are characterized by centralized applications and centralized governance. While the IS scholarly community has established a substantial tradition around the construct of trust, there is still interesting work to be done. With recent releases of open generative AI and with the rise of Web3 technologies like blockchains that purport to be “trustless”, the construct of trust in IT needs to be re-examined in these emerging contexts. We also encourage more research on trust in bi-directional relationships, on the limits of transitive trust, and on the construct of distrust.","PeriodicalId":50178,"journal":{"name":"Journal of Information Technology","volume":"7 2","pages":""},"PeriodicalIF":5.6,"publicationDate":"2024-01-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139388825","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Joseph Taylor, KD Joshi, Terence Saldanha, Arvin Sahaym
{"title":"Procuring Services through IT Crowdsourcing: The Role of IT Administration and IT Flexibility","authors":"Joseph Taylor, KD Joshi, Terence Saldanha, Arvin Sahaym","doi":"10.1177/02683962231225469","DOIUrl":"https://doi.org/10.1177/02683962231225469","url":null,"abstract":"Digital platforms provide organizations with new ways to conduct sourcing activities. Crowdsourcing has emerged as one potential method of sourcing various kinds of information technology (IT) services. Notwithstanding the benefits of IT crowdsourcing services (ITCS), there is a lack of clarity about why some firms procure services through ITCS, whereas others do not. Drawing on the organizational capabilities perspective, we hypothesize that in-house IT administration capability and IT flexibility jointly enhance a firm’s ITCS Platform Suitability Assessment, which, in turn, leads to higher ITCS Service Procurement. We also posit that ITCS Platform Suitability Assessment mediates the relationship between IT Administration Capability and ITCS Service Procurement. Our empirical analysis of survey data from 308 firms in United States supports our hypotheses. Our results suggest that firms that develop IT administrative capabilities and IT flexibility assess ITCS platform characteristics as more suitable for ITCS-related activities. ITCS Platform Suitability Assessment, in turn, drives firms to procure operational services (e.g., setting up automatic payments) and strategic services (e.g., project management) from the loose configuration of workers in the gig economy. Our results contribute to theory by positing and testing a theoretical model that expands the theoretical base used to explain ITCS sourcing. We discuss the implications for the business value of IT platforms, organizational structure, and capabilities in regard to future sourcing strategies.","PeriodicalId":50178,"journal":{"name":"Journal of Information Technology","volume":"92 6","pages":""},"PeriodicalIF":5.6,"publicationDate":"2023-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139164919","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Empowering Digital Transformation: The Roles of Platforms","authors":"Liang-liang Li, Kui Du, Wei Zhang, Ji-Ye Mao","doi":"10.1177/02683962231219520","DOIUrl":"https://doi.org/10.1177/02683962231219520","url":null,"abstract":"This study investigates how digital platforms can drive the digital transformation of participant firms in the surrounding business ecosystems. To do so, we conduct an in-depth case study of Alibaba’ cross-border e-commerce platform and eleven seller firms operating on the platform. Our results highlight the importance of proper empowerment in platform-driven digital transformation. In particular, we observe that Alibaba attempts to facilitate the digital transformation of seller firms through three types of activities: resource empowerment, psychological empowerment, and structural empowerment. Moreover, we find that the sequence of these empowerment activities plays a critical role. Without being psychologically empowered first, seller firms react quite passively to Alibaba’s resource provision and structural support. Psychological empowerment provides the activation triggers for the sellers to renew their mindsets and become receptive to Alibaba’s support and guidance, which ultimately contribute to the digital transformation of their businesses.","PeriodicalId":50178,"journal":{"name":"Journal of Information Technology","volume":"19 1","pages":""},"PeriodicalIF":5.6,"publicationDate":"2023-11-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139245830","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"TOWARDS A CONTEXT-SENSITIVE CONCEPTUALISATION OF DIGITAL TRANSFORMATION","authors":"Manuel Muehlburger, Barbara Krumay","doi":"10.1177/02683962231219514","DOIUrl":"https://doi.org/10.1177/02683962231219514","url":null,"abstract":"Digital transformation is a phenomenon perceived across a multitude of contexts in the organizational societal and individual domains. Conceptualizing this broad phenomenon requires an approach that provides structure and comparability across contexts and domains whilst containing sufficient contextual detail and specificity to avoid conceptual stretching. Utilizing a multi-method approach this paper draws from a set of empirical data to develop such a context-sensitive conceptualization for digital transformation. Utilizing a design perspective on digital transformation this paper (1) develops a conceptual meta-structure capable of representing instances of digital transformation independent of domain and context and (2) develops a taxonomy of context-specific categories for the identified meta-elements. The three elements Representation, Technology, and Effect (RTE) constitute the meta-structure, the taxonomy is comprised of seven representation, ten technology and nine effect categories. We evaluated our results utilizing a card sorting approach in a workshop setting. The proposed conceptualization is capable to accommodate context-specific manifestations of digital transformation in all tested environments thereby indicating its applicability as a foundation for a context-sensitive conceptualization of digital transformation. The paper contributes to the evolving body of literature on digital transformation by providing a conceptual meta-structure capable of capturing manifestations of digital transformation in a uniform and structured manner across domains and contexts.","PeriodicalId":50178,"journal":{"name":"Journal of Information Technology","volume":"132 ","pages":""},"PeriodicalIF":5.6,"publicationDate":"2023-11-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139245054","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Disruptive change within Financial Technology – a methodological analysis of the Digital Transformation challenges","authors":"Laurie Hughes, Jonathan Seddon, Yogesh K. Dwivedi","doi":"10.1177/02683962231219512","DOIUrl":"https://doi.org/10.1177/02683962231219512","url":null,"abstract":"The digital transformation of the FinTech industry, has revealed a plethora of significant challenges for industry decision makers and wider stakeholder groups as organisations contend with the onset of new regulatory frameworks, legacy systems, flexible business models, and alignment with corporate social responsibility practice. The reshaping of organisations and drive to greater levels of decentralisation and employee centric practice, presents a cultural shift for the sector, with implications for the success and resulting benefits of change across the industry. This study aims to develop novel insight to the “lived in” impact of digital transformation within the FinTech industry from a factor interdependency perspective. This research adopts a mixed methods approach incorporating Interpretive Structural Modelling, Analytical Hierarchy Process and interviews with expert participants to offer a unique perspective on the challenges and unintended consequences of industry level technological change. The findings highlight the high levels of interdependency and priority for challenges related to the investment in products and infrastructure for new markets, criticality of stakeholder support and development of a digital mindset for the adoption of new technologies.","PeriodicalId":50178,"journal":{"name":"Journal of Information Technology","volume":"84 4","pages":""},"PeriodicalIF":5.6,"publicationDate":"2023-11-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139244170","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ying Li, Lili Cui, Lin Wu, Paul Benjamin Lowry, Ajay Kumar, Kim Hua Tan
{"title":"Digitalization and network capability as enablers of business model innovation and sustainability performance: The moderating effect of environmental dynamism","authors":"Ying Li, Lili Cui, Lin Wu, Paul Benjamin Lowry, Ajay Kumar, Kim Hua Tan","doi":"10.1177/02683962231219513","DOIUrl":"https://doi.org/10.1177/02683962231219513","url":null,"abstract":"As a multidisciplinary maneuver accelerated by the global pandemic, digital transformation involves changes in technological development, organizational processes, inter-organizational relationships, and business models that influence the organization’s performance and the wider environment. To better understand the inherent mechanisms of digital transformation and their positive and negative outcomes, researchers and practitioners are exploring how and when digitalization—that is, the application of digital technologies—can lead to superior sustainability performance. Based on dynamic capabilities theory, we investigate the influence of digitalization and network capability on firms’ sustainability performance, and we propose that business model innovation (BMI) plays a mediating role while environmental dynamism plays a moderating role. Both economic and environmental performance are considered subdimensions of sustainability. We examine Chinese manufacturing firms because they are under tremendous pressure to undertake digital transformation. To achieve broad generalizability, our survey-based methodology targeted 1,600 firms; we received 255 completed and validated responses. The results indicate that the effects of digitalization on novelty- and efficiency-centered BMI are mediated by network capability and that both novelty- and efficiency-centered BMI mediate the effects of digitalization and network capability on economic and environmental performance. Environmental dynamism also negatively moderates the relationship between digitalization and efficiency-centered BMI; however, it positively moderates the effect of network capability on efficiency-centered BMI. This study provides theoretical and managerial insights into organizations’ trajectories toward digital transformation and sustainable development, with special applicability to Chinese manufacturing firms.","PeriodicalId":50178,"journal":{"name":"Journal of Information Technology","volume":"16 4","pages":""},"PeriodicalIF":5.6,"publicationDate":"2023-11-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139245650","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}