{"title":"A Numeracy-Task interaction model of perceived differences","authors":"Daniel Villanova , Mario Pandelaere","doi":"10.1016/j.obhdp.2024.104375","DOIUrl":"10.1016/j.obhdp.2024.104375","url":null,"abstract":"<div><div>When people evaluate numerical differences, they can focus on the relative differences or the absolute differences. However, it is unclear who does what and when. The authors propose the Numeracy-Task Interaction Model to provide a framework for understanding individuals’ subjective difference perceptions. With empirical support in four studies, the authors shed light on how numeracy relates to tendencies to weight absolute and relative differences, depending on the type of task at hand. The authors find that numeracy can reduce the influence of absolute differences for some tasks but increase their influence for others. Additionally, sensitivity to relative differences increases for some tasks but not others. These results not only support the model but also generate various recommendations for future research.</div></div>","PeriodicalId":48442,"journal":{"name":"Organizational Behavior and Human Decision Processes","volume":"185 ","pages":"Article 104375"},"PeriodicalIF":3.4,"publicationDate":"2024-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142418726","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"On time or on thin ice: How deadline violations negatively affect perceived work quality and worker evaluations","authors":"David Fang , Sam J. Maglio","doi":"10.1016/j.obhdp.2024.104365","DOIUrl":"10.1016/j.obhdp.2024.104365","url":null,"abstract":"<div><div>Deadlines are a common feature of the modern workplace. While previous research has focused on how deadlines shape the behavior of those completing tasks, little is known about how deadlines may influence the judgment of individuals evaluating the submitted work. Through eight lab and field experiments, complemented by 10 supplemental studies (<em>N</em>=6,982), this investigation examines whether completing work early, on time, or late––independent of the quality of the work itself––influences perceptions of the quality of the submitted work and of the worker who submitted it. Results indicate that missing deadlines negatively influences evaluations of the worker and significantly diminishes the perceived quality of submitted work through a process of reductions in competence-related trust. This effect makes people less willing to work with late submitters in the future, and it is moderated by the perceived importance of the deadline and the reason for lateness. In contrast, submitting work early confers no benefit.</div></div>","PeriodicalId":48442,"journal":{"name":"Organizational Behavior and Human Decision Processes","volume":"185 ","pages":"Article 104365"},"PeriodicalIF":3.4,"publicationDate":"2024-09-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142322585","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"When expressing pride makes people seem less competent","authors":"Rebecca L. Schaumberg","doi":"10.1016/j.obhdp.2024.104352","DOIUrl":"10.1016/j.obhdp.2024.104352","url":null,"abstract":"<div><p>People often take great satisfaction in their professional and personal accomplishments. Previous research suggests that sharing these pride experiences enhances impressions of one’s competence. However, this past work has examined pride in contexts where others’ reactions were absent, unlike most workplaces and performance-oriented settings where diverse reactions to similar achievements occur. I argue that what pride signals about a person’s competence depends on how others respond to similar successes. Specifically, expressing pride in a performance signals lower competence when others do not share the same prideful reaction. Nine preregistered studies support this prediction. The results also showed that expressing pride in a performance indicates that the performance is close to one’s peak ability. This inference about someone’s performance potential helped explain why expressing pride can signal lower competence. Overall, this work shows that pride is not an unconditional indicator of competence but rather contingent on the emotional responses of others.</p></div>","PeriodicalId":48442,"journal":{"name":"Organizational Behavior and Human Decision Processes","volume":"184 ","pages":"Article 104352"},"PeriodicalIF":3.4,"publicationDate":"2024-08-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141937907","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Does expertise protect against overclaiming false knowledge?","authors":"Stav Atir , Emily Rosenzweig , David Dunning","doi":"10.1016/j.obhdp.2024.104354","DOIUrl":"10.1016/j.obhdp.2024.104354","url":null,"abstract":"<div><p>Recognizing one’s ignorance is a fundamental skill. We ask whether superior background knowledge or expertise improves the ability to distinguish what one knows from what one does not know, i.e., whether expertise leads to superior meta-knowledge. Supporting this hypothesis, we find that the more a person knows about a topic, the less likely they are to “overclaim” knowledge of nonexistent terms in that topic. Moreover, such expertise protects against overclaiming especially when people are most prone to overclaim – when they view themselves subjectively as experts. We find support for these conclusions in an internal meta-analysis (17 studies), in comparisons of experts and novices in medicine and developmental psychology, and in an experiment manipulating expertise. Finally, we find that more knowledgeable people make knowledge judgments more automatically, which is related to less false familiarity and more accurate recognition. In contrast, their less knowledgeable peers are more likely to deliberate about their knowledge judgments, potentially thinking their way into false familiarity. Whereas feeling like an expert predisposes one to overclaim impossible knowledge, true expertise provides a modest protection against doing so.</p></div>","PeriodicalId":48442,"journal":{"name":"Organizational Behavior and Human Decision Processes","volume":"184 ","pages":"Article 104354"},"PeriodicalIF":3.4,"publicationDate":"2024-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141780926","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Johannes Habel , Selma Kadić-Maglajlić , Nathaniel N. Hartmann , Ad de Jong , Nicolas A. Zacharias , Fabian Kosse
{"title":"Neuroticism and the sales profession","authors":"Johannes Habel , Selma Kadić-Maglajlić , Nathaniel N. Hartmann , Ad de Jong , Nicolas A. Zacharias , Fabian Kosse","doi":"10.1016/j.obhdp.2024.104353","DOIUrl":"https://doi.org/10.1016/j.obhdp.2024.104353","url":null,"abstract":"<div><p>While neuroticism is known to change throughout people’s lives, the specific causes of these changes remain poorly understood. One underexplored question is whether specific professions and associated job characteristics can foster neuroticism. Drawing on Cybernetic Big Five Theory (CB5T), we propose business-to-business (B2B) sales jobs entail frequent experiences of uncertainty, which over time increase salespeople’s neuroticism. Four studies with ∼1,700 B2B salespeople and ∼24,000 non-B2B-salespeople provide evidence that working in B2B sales jobs is positively associated with neuroticism. B2B sales job characteristics that are related to uncertainty and thus potentially explain the positive association of sales and neuroticism are complex customer needs, long sales cycles, complex sales targets, tough customer negotiations, and high shares of incentives in compensation plans. These results contribute to establishing CB5T as an explanatory framework for changes in neuroticism within the work environment. They also offer important implications for employees and managers.</p></div>","PeriodicalId":48442,"journal":{"name":"Organizational Behavior and Human Decision Processes","volume":"184 ","pages":"Article 104353"},"PeriodicalIF":3.4,"publicationDate":"2024-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141539813","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Range goals as dual reference points","authors":"Scott Wallace , Jordan Etkin","doi":"10.1016/j.obhdp.2024.104340","DOIUrl":"https://doi.org/10.1016/j.obhdp.2024.104340","url":null,"abstract":"<div><p>Goals are an important motivational tool, and goal setting plays a critical role in both the process and outcomes of goal pursuit. But while the literature on goal setting has largely focused on specific goals, emphasizing their benefits relative to “do your best” goals, an important alternative has largely been overlooked: range goals. Contributing to this gap, we propose a novel conceptualization of range goals as dual reference points, emphasizing the role of the two range endpoints as discrete targets during goal pursuit. In this research, we develop and empirically validate two key propositions: (1) that a range goal’s lower and upper endpoints serve as distinct reference points, and (2) that individuals can flexibly direct (and change) their focus between these two endpoints during goal pursuit. Building on these propositions, we predict and test a series of implications for managing range goal pursuit (e.g., timing feedback messages or structuring complex goal tasks to enhance performance), finding that range goal performance is greatest when positive or encouraging cues occur around the range’s lower endpoint. Finally, contrasting these insights with related findings in the context of specific goals, we test and discuss implications for goal setting (i.e., choosing to set a range vs. specific goal for a particular application). Six main empirical studies (plus five supplemental and one pilot study) support our conceptualization of range goals as dual reference points, shedding light on when and why range goals are a particularly effective motivational tool.</p></div>","PeriodicalId":48442,"journal":{"name":"Organizational Behavior and Human Decision Processes","volume":"184 ","pages":"Article 104340"},"PeriodicalIF":3.4,"publicationDate":"2024-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141539812","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jonathan E. Bogard , Joseph S. Reiff , Eugene M. Caruso , Hal E. Hershfield
{"title":"Social inferences from choice context: Dominated options can engender distrust","authors":"Jonathan E. Bogard , Joseph S. Reiff , Eugene M. Caruso , Hal E. Hershfield","doi":"10.1016/j.obhdp.2024.104337","DOIUrl":"https://doi.org/10.1016/j.obhdp.2024.104337","url":null,"abstract":"<div><p>The details of a decision context — including the set of alternatives being offered — can considerably influence the judgments and choices that people make. For instance, people’s decisions are often influenced by the presence of a dominated option (one that is objectively inferior to one of the alternatives) in a choice set. In studying such “context effects,” previous research has focused on how the composition of a choice set affects people’s choices and the way they attend to options and weigh attributes. We take a complementary approach. Here, we propose that the composition of a choice set may be interpreted as signaling information about the choice architect who curated the choice set. Further, we hypothesize that these social inferences can systematically influence decisions. Across seven experiments (<em>N</em> = 3328) using vignette studies and incentive-compatible economic games, we focus on one example of this more general phenomenon, showing that the inclusion of a dominated option can engender distrust in the choice architect. This distrust in turn leads to greater preference for other choice providers. By investigating the social implications of dominated options, we uncover novel psychological and behavioral consequences of choice set composition. We close by considering broader theoretical and practical implications regarding social inferences from choice context.</p></div>","PeriodicalId":48442,"journal":{"name":"Organizational Behavior and Human Decision Processes","volume":"183 ","pages":"Article 104337"},"PeriodicalIF":3.4,"publicationDate":"2024-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141486759","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Kristina A. Wald , Shereen J. Chaudhry , Jane L. Risen
{"title":"The credibility dilemma: When acknowledging a (perceived) lack of credibility can make a boast more believable","authors":"Kristina A. Wald , Shereen J. Chaudhry , Jane L. Risen","doi":"10.1016/j.obhdp.2024.104351","DOIUrl":"10.1016/j.obhdp.2024.104351","url":null,"abstract":"<div><p>People who are judged negatively by others (e.g., as low in competence) often face a dilemma: They may want to self-promote (to improve others’ impressions of them), but worry their claims may not seem <em>believable</em>. We term this type of situation the “credibility dilemma,” and investigate how people can self-promote most effectively in such cases. In particular, we examine the impact of explicitly acknowledging one’s perceived lack of credibility while self-promoting (e.g., “I’m not that smart, but…” or “I know this may seem hard to believe, but…”). Across ten studies, we find that credibility disclaimers <em>improve</em> perceptions of the self-promoter (compared to self-promoting without them) by increasing perceptions of the speaker’s self-awareness and sincerity. In contrast, credibility disclaimers are ineffective (and sometimes backfire) when the speaker is <em>already</em> perceived as credible. Our findings suggest that common advice to avoid drawing attention to one’s flaws may sometimes be unwarranted.</p></div>","PeriodicalId":48442,"journal":{"name":"Organizational Behavior and Human Decision Processes","volume":"183 ","pages":"Article 104351"},"PeriodicalIF":3.4,"publicationDate":"2024-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141863827","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Secrets at work","authors":"Michael L. Slepian , Eric M. Anicich , Nir Halevy","doi":"10.1016/j.obhdp.2024.104335","DOIUrl":"https://doi.org/10.1016/j.obhdp.2024.104335","url":null,"abstract":"<div><p>Organizational secrecy is central to national security, politics, business, technology, healthcare, and law, but its effects are largely unknown. Keeping organizational secrets creates social divides between those who are required to keep the secret and those who are not allowed to know it. We demonstrate that keeping organizational secrets simultaneously evokes feelings of social isolation and status, which have opposing effects on employee well-being. Specifically, organizational secrecy harms hedonic well-being through increased work stress, yet enhances eudaimonic well-being through increased meaningfulness of work. Work stress and meaningfulness, in turn, have opposing effects on overall job satisfaction. These effects emerged across five main studies and two supplemental studies using correlational and experimental methods, spanning numerous empirical contexts (N = 12,211). Moreover, we replicated these effects using multiple operationalizations of our constructs and when accounting for important control variables.</p></div>","PeriodicalId":48442,"journal":{"name":"Organizational Behavior and Human Decision Processes","volume":"183 ","pages":"Article 104335"},"PeriodicalIF":3.4,"publicationDate":"2024-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141486758","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Cultural tightness in organizations: Investigating the impact of formal and informal cultural tightness on employee creativity","authors":"Roy Chua , Na Zhao , Meng Han","doi":"10.1016/j.obhdp.2024.104338","DOIUrl":"https://doi.org/10.1016/j.obhdp.2024.104338","url":null,"abstract":"<div><p>This paper delineates cultural tightness into formal versus informal aspects to depict the strength of norms and the extent of sanctions emanating from both formal and informal norms. Organizations with high formal cultural tightness regulate behaviors through explicit written norms and official sanctions, whereas those with high informal cultural tightness regulate behaviors through uncodified norms, collective beliefs, and informal social sanctions. Through a field study across 14 diverse companies in two countries (Malaysia and the Philippines) and two experiments involving participants from the United States, we found that perceived informal cultural tightness consistently exerts a more significant impact on stifling employee creativity than perceived formal cultural tightness. Additionally, we discovered that these two aspects of cultural tightness also potentially interact to influence employee creativity. Lastly, we identified promotion-focused (but not prevention-focused) self-regulation as a likely mechanism through which informal cultural tightness affects employee creativity. These findings contribute to cultural tightness-looseness theory and research on how organizational culture affects employee creativity.</p></div>","PeriodicalId":48442,"journal":{"name":"Organizational Behavior and Human Decision Processes","volume":"184 ","pages":"Article 104338"},"PeriodicalIF":3.4,"publicationDate":"2024-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141486145","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}