Journal of Consumer Psychology最新文献_第4页

The mobile giving gap: The negative impact of smartphones on donation behavior 移动捐赠的差距：智能手机对捐赠行为的负面影响

IF 6.1 2区管理学

Journal of Consumer Psychology Pub Date : 2024-03-25 DOI: 10.1002/jcpy.1418

Stefan J. Hock, Kristen A. Ferguson, Kelly B. Herd

引用次数: 0

The discount consolidation effect: How brands can present quantity discounts more effectively 折扣整合效应：品牌如何更有效地展示数量折扣

IF 6.1 2区管理学

Journal of Consumer Psychology Pub Date : 2024-03-18 DOI: 10.1002/jcpy.1407

Haiyang Yang, Dipankar Chakravarti

引用次数: 0

Unintended effects of algorithmic transparency: The mere prospect of an explanation can foster the illusion of understanding how an algorithm works 算法透明度的意外影响：仅仅是解释的前景就会让人产生一种错觉，以为自己了解算法是如何工作的

IF 6.1 2区管理学

Journal of Consumer Psychology Pub Date : 2024-03-17 DOI: 10.1002/jcpy.1416

Massimiliano Ostinelli, Andrea Bonezzi, Monika Lisjak

{"title":"Unintended effects of algorithmic transparency: The mere prospect of an explanation can foster the illusion of understanding how an algorithm works","authors":"Massimiliano Ostinelli, Andrea Bonezzi, Monika Lisjak","doi":"10.1002/jcpy.1416","DOIUrl":"10.1002/jcpy.1416","url":null,"abstract":"This research shows that merely believing that one can access an explanation of how an algorithm works can foster an illusory sense of understanding the algorithm, even when people do not actually access and read the explanation. This effect occurs because the belief that one can access an explanation provides a feeling of empowerment that fosters an illusory sense of understanding. In turn, this illusory sense of understanding can yield unfounded reliance on algorithmic determinations. We further show that this effect is moderated by the target of an explanation and by the perceived utility of an explanation in enabling consumers to use an algorithm more effectively. From a theoretical standpoint, we offer a novel psychological account of illusory understanding based on empowerment. From a practical standpoint, we point to an unintended effect of algorithmic transparency: merely knowing that one can access an explanation for how an algorithm works may lull consumers into a false sense of understanding that yields unfounded reliance on algorithmic recommendations.","PeriodicalId":48365,"journal":{"name":"Journal of Consumer Psychology","volume":"35 2","pages":"203-219"},"PeriodicalIF":6.1,"publicationDate":"2024-03-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140146959","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Historizing the present: Research agenda and implications for consumer behavior 以史为鉴：研究议程和对消费者行为的影响

IF 6.1 2区管理学

Journal of Consumer Psychology Pub Date : 2024-03-12 DOI: 10.1002/jcpy.1417

Dafna Goor, Anat Keinan, Nailya Ordabayeva

引用次数: 0

Friendship fallout and bailout backlash: The psychology of borrowing and lending 友谊破裂与救助反弹：借贷心理

IF 6.1 2区管理学

Journal of Consumer Psychology Pub Date : 2024-03-07 DOI: 10.1002/jcpy.1410

Ashley N. Angulo, Noah J. Goldstein, Michael I. Norton

引用次数: 0

Avoiding embarrassment online: Response to and inferences about chatbots when purchases activate self-presentation concerns 避免网上尴尬：购买激活自我展示担忧时对聊天机器人的反应和推断

IF 6.1 2区管理学

Journal of Consumer Psychology Pub Date : 2024-02-14 DOI: 10.1002/jcpy.1414

Jianna Jin, Jesse Walker, Rebecca Walker Reczek

{"title":"Avoiding embarrassment online: Response to and inferences about chatbots when purchases activate self-presentation concerns","authors":"Jianna Jin, Jesse Walker, Rebecca Walker Reczek","doi":"10.1002/jcpy.1414","DOIUrl":"10.1002/jcpy.1414","url":null,"abstract":"We explore how self-presentation concerns and the desire to avoid embarrassment impact two distinct types of interactions consumers have with chatbots: interactions when a chatbot's identity is (1) not disclosed and therefore ambiguous or (2) disclosed. We propose that consumers feel less embarrassed with a chatbot than a human service agent in purchase contexts where self-presentation concerns are active because consumers ascribe less mind to chatbots. Therefore, when a chat agent's identity is ambiguous, consumers with greater self-presentation concerns are more likely to infer that an agent is human because this judgment allows consumers to proactively protect themselves from potential embarrassment in the event they are interacting with a human. We further show that when agent identity is clearly disclosed, consumers respond more positively to chatbots than human agents. However, this effect is contingent on the extent to which the chatbot is imbued with human characteristics: Anthropomorphizing chatbots leads consumers with higher self-presentation concerns to ascribe more mind to even clearly identified chatbots, resulting in a more negative consumer response.","PeriodicalId":48365,"journal":{"name":"Journal of Consumer Psychology","volume":"35 2","pages":"185-202"},"PeriodicalIF":6.1,"publicationDate":"2024-02-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/jcpy.1414","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139836869","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Avoiding embarrassment online: Response to and inferences about chatbots when purchases activate self-presentation concerns 避免网上尴尬：购买激活自我展示担忧时对聊天机器人的反应和推断

IF 6.1 2区管理学

Journal of Consumer Psychology Pub Date : 2024-02-14 DOI: 10.1002/jcpy.1414

Jianna Jin, Jesse Walker, Rebecca Walker Reczek

{"title":"Avoiding embarrassment online: Response to and inferences about chatbots when purchases activate self-presentation concerns","authors":"Jianna Jin, Jesse Walker, Rebecca Walker Reczek","doi":"10.1002/jcpy.1414","DOIUrl":"10.1002/jcpy.1414","url":null,"abstract":"We explore how self-presentation concerns and the desire to avoid embarrassment impact two distinct types of interactions consumers have with chatbots: interactions when a chatbot's identity is (1) not disclosed and therefore ambiguous or (2) disclosed. We propose that consumers feel less embarrassed with a chatbot than a human service agent in purchase contexts where self-presentation concerns are active because consumers ascribe less mind to chatbots. Therefore, when a chat agent's identity is ambiguous, consumers with greater self-presentation concerns are more likely to infer that an agent is human because this judgment allows consumers to proactively protect themselves from potential embarrassment in the event they are interacting with a human. We further show that when agent identity is clearly disclosed, consumers respond more positively to chatbots than human agents. However, this effect is contingent on the extent to which the chatbot is imbued with human characteristics: Anthropomorphizing chatbots leads consumers with higher self-presentation concerns to ascribe more mind to even clearly identified chatbots, resulting in a more negative consumer response.","PeriodicalId":48365,"journal":{"name":"Journal of Consumer Psychology","volume":"35 2","pages":"185-202"},"PeriodicalIF":6.1,"publicationDate":"2024-02-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://myscp.onlinelibrary.wiley.com/doi/epdf/10.1002/jcpy.1414","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139777141","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A review of touch research in consumer psychology 消费者心理学触觉研究综述

IF 6.1 2区管理学

Journal of Consumer Psychology Pub Date : 2024-02-14 DOI: 10.1002/jcpy.1413

Aradhna Krishna, Andrea Webb Luangrath, Joann Peck

引用次数: 0

When do photos on products hurt or help consumption? How magical thinking shapes consumer reactions to photo-integrated products 产品上的照片何时会损害或帮助消费？神奇思维如何影响消费者对照片集成产品的反应

IF 6.1 2区管理学

Journal of Consumer Psychology Pub Date : 2024-02-13 DOI: 10.1002/jcpy.1415

Freeman Wu, Adriana Samper, Andrea C. Morales, Gavan J. Fitzsimons

{"title":"When do photos on products hurt or help consumption? How magical thinking shapes consumer reactions to photo-integrated products","authors":"Freeman Wu, Adriana Samper, Andrea C. Morales, Gavan J. Fitzsimons","doi":"10.1002/jcpy.1415","DOIUrl":"10.1002/jcpy.1415","url":null,"abstract":"Consumers and companies frequently integrate products with lifelike photographs of people, animals, and other entities. However, consumer responses to such products are relatively unknown. Drawing on magical thinking and moral psychology, we propose that, due to a photograph's lifelike resemblance to its referent, consumers believe that photo-integrated products embody the depicted entity's underlying essence. As such, in cases where consumption compromises the product's integrity (e.g., food, disposable goods), people are less likely to consume photo-integrated products because doing so is perceived as destroying the depicted entity's essence, which elicits moral discomfort. In contrast, when the photographic image remains intact through consumption, as is the case with durable goods (e.g., magnets), people increase consumption of photo-integrated products relative to products without photo integration, consistent with their popularity in the marketplace. We highlight two strategies to promote more positive outcomes for managers and consumers alike: (1) choose images of entities whose essence destruction is perceived as less immoral, and (2) increase the durability of the product so the depicted entity's essence is preserved through consumption.","PeriodicalId":48365,"journal":{"name":"Journal of Consumer Psychology","volume":"35 2","pages":"220-237"},"PeriodicalIF":6.1,"publicationDate":"2024-02-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/jcpy.1415","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139779719","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

When do photos on products hurt or help consumption? How magical thinking shapes consumer reactions to photo-integrated products 产品上的照片何时会损害或帮助消费？神奇思维如何影响消费者对照片集成产品的反应

IF 6.1 2区管理学

Journal of Consumer Psychology Pub Date : 2024-02-13 DOI: 10.1002/jcpy.1415

Freeman Wu, Adriana Samper, Andrea C. Morales, Gavan J. Fitzsimons

{"title":"When do photos on products hurt or help consumption? How magical thinking shapes consumer reactions to photo-integrated products","authors":"Freeman Wu, Adriana Samper, Andrea C. Morales, Gavan J. Fitzsimons","doi":"10.1002/jcpy.1415","DOIUrl":"10.1002/jcpy.1415","url":null,"abstract":"Consumers and companies frequently integrate products with lifelike photographs of people, animals, and other entities. However, consumer responses to such products are relatively unknown. Drawing on magical thinking and moral psychology, we propose that, due to a photograph's lifelike resemblance to its referent, consumers believe that photo-integrated products embody the depicted entity's underlying essence. As such, in cases where consumption compromises the product's integrity (e.g., food, disposable goods), people are less likely to consume photo-integrated products because doing so is perceived as destroying the depicted entity's essence, which elicits moral discomfort. In contrast, when the photographic image remains intact through consumption, as is the case with durable goods (e.g., magnets), people increase consumption of photo-integrated products relative to products without photo integration, consistent with their popularity in the marketplace. We highlight two strategies to promote more positive outcomes for managers and consumers alike: (1) choose images of entities whose essence destruction is perceived as less immoral, and (2) increase the durability of the product so the depicted entity's essence is preserved through consumption.","PeriodicalId":48365,"journal":{"name":"Journal of Consumer Psychology","volume":"35 2","pages":"220-237"},"PeriodicalIF":6.1,"publicationDate":"2024-02-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://myscp.onlinelibrary.wiley.com/doi/epdf/10.1002/jcpy.1415","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139839803","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0