British Journal of Management最新文献_第8页

Virtual Influencers in Consumer Behaviour: A Social Influence Theory Perspective 消费者行为中的虚拟影响者：社会影响理论视角

IF 4.5 2区管理学

British Journal of Management Pub Date : 2024-05-30 DOI: 10.1111/1467-8551.12839

Dinara Davlembayeva, Simos Chari, Savvas Papagiannidis

{"title":"Virtual Influencers in Consumer Behaviour: A Social Influence Theory Perspective","authors":"Dinara Davlembayeva, Simos Chari, Savvas Papagiannidis","doi":"10.1111/1467-8551.12839","DOIUrl":"10.1111/1467-8551.12839","url":null,"abstract":"Although virtual influencers, that is, computer-generated personas, have been a growing trend in marketing, we still know very little about their impact on consumers’ attitudes and behaviour. To bridge this gap, this study: (a) explores individuals’ acceptance of influences induced by virtual influencers and (b) investigates how influence acceptance translates into behaviour. Drawing on Social Influence Theory, we first conducted a comprehensive literature review to extract the key attributes of virtual influencers (i.e. warmth, relatedness, interactivity, competence, empathy, uniqueness, fairness and credibility) as enablers of engagement that can determine influence acceptance. Then, based on 601 survey responses and using a fuzzy-set qualitative comparative analysis, we analysed the associations between the enablers of engagement, influence acceptance processes (i.e. compliance, identification and internalization) and behavioural responses (purchase intention and behaviour adoption). Our findings highlight various sets of virtual influencer attributes that lead to high degrees of compliance, identification and internalization, and behavioural responses. We contribute to the influencer literature by explaining the causes of the persuasiveness of virtual influencers and their effectiveness in stimulating behaviour. Our study also offers practical insights into how brand managers can leverage virtual influencers in online marketing strategies.","PeriodicalId":48342,"journal":{"name":"British Journal of Management","volume":"36 1","pages":"202-222"},"PeriodicalIF":4.5,"publicationDate":"2024-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1467-8551.12839","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141188015","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Board Gender Diversity and CSR Performance: Do Societal Harmony/Mastery Orientation and Cultural Tightness-Looseness Matter? 董事会性别多样性与企业社会责任绩效：社会和谐/管理导向和文化松紧是否重要？

IF 4.5 2区管理学

British Journal of Management Pub Date : 2024-05-21 DOI: 10.1111/1467-8551.12834

Ghulam Mustafa, Ishwar Khatri

{"title":"Board Gender Diversity and CSR Performance: Do Societal Harmony/Mastery Orientation and Cultural Tightness-Looseness Matter?","authors":"Ghulam Mustafa, Ishwar Khatri","doi":"10.1111/1467-8551.12834","DOIUrl":"10.1111/1467-8551.12834","url":null,"abstract":"The purpose of this study is two-fold: (1) to investigate the moderating effect of the cultural value orientation of harmony/mastery on the relationship between board gender diversity (BGD) and corporate social responsibility (CSR) performance; and (2) to examine further whether cultural tightness amplifies the moderating effect of harmony/mastery orientation. Using a sample of 5135 firms across 25 countries during the period 2002–2021, our interaction model run with panel regression showed that the association between BGD and CSR performance is positively (negatively) moderated by harmony (mastery) orientation. Moreover, our test of a three-way interaction among BGD, harmony (mastery), and cultural tightness–looseness on CSR performance revealed that the moderating effect of harmony (mastery) orientation is amplified when cultural tightness increases. The findings suggest that harmony/mastery orientation matters more for the effects of BGD on firm CSR performance under tight cultural conditions. We discuss the theoretical and practical implications of the study.","PeriodicalId":48342,"journal":{"name":"British Journal of Management","volume":"36 1","pages":"163-183"},"PeriodicalIF":4.5,"publicationDate":"2024-05-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1467-8551.12834","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141116087","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Puzzle of UK (Under-) Investment: Is Investment Short-Termism Just a Supply-Side Problem in Capital Markets? 英国（投资不足）之谜：投资短期化只是资本市场的供方问题吗？

IF 4.5 2区管理学

British Journal of Management Pub Date : 2024-05-16 DOI: 10.1111/1467-8551.12833

Marc Cowling, Nicholas Wilson

{"title":"The Puzzle of UK (Under-) Investment: Is Investment Short-Termism Just a Supply-Side Problem in Capital Markets?","authors":"Marc Cowling, Nicholas Wilson","doi":"10.1111/1467-8551.12833","DOIUrl":"10.1111/1467-8551.12833","url":null,"abstract":"Investors and financial market intermediaries have been blamed for under-investment, low growth and low rates of innovation in the UK, with their behaviour being attributed to short-termism. Various reasons for short-termism have been identified, including undervaluing long-term earnings, increased financial obstacles associated with longer investment horizons, and the adoption of financial control systems to meet investors’ demands for quarterly earnings reports. As a result, firms may opt for suboptimal short-term investment projects while neglecting potentially valuable long-term initiatives. Most research has focused on large corporates, which constitute a small fraction of the economy and involve multiple stakeholders. There is a significant knowledge gap regarding small owner-managed firms that rely primarily on internal financing and bank debt for investment. Our study fills this gap by analysing a comprehensive UK finance and investment decision-making survey of 1501 firms across all classes. The survey reveals that investment appraisal relies on a ‘payback’ period. We find that 58.8% of firms choose a payback period of 3 years or less, with shorter payback periods more prominent among the smallest firms. This suggests that financial frictions impact the investment behaviour of the smallest firms, while shareholder-driven short-termism influences the largest firms but only in relation to research and development projects.","PeriodicalId":48342,"journal":{"name":"British Journal of Management","volume":"36 1","pages":"184-201"},"PeriodicalIF":4.5,"publicationDate":"2024-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1467-8551.12833","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140967377","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Problems in Dealing with Problems: How Breakdowns in Corrective Culture Lead to Institutional Failure 处理问题中的问题：矫正文化的崩溃如何导致机构失败

IF 4.5 2区管理学

British Journal of Management Pub Date : 2024-05-16 DOI: 10.1111/1467-8551.12828

E. Julie Hald, Alex Gillespie, Tom W. Reader

{"title":"Problems in Dealing with Problems: How Breakdowns in Corrective Culture Lead to Institutional Failure","authors":"E. Julie Hald, Alex Gillespie, Tom W. Reader","doi":"10.1111/1467-8551.12828","DOIUrl":"10.1111/1467-8551.12828","url":null,"abstract":"Although research investigating how organizational culture contributes to institutional failure has extensively conceptualized the causal factors (e.g. norms for behaving unsafely), how culture prevents such problems from being corrected is less well theorized. We synthesize theory on accidents, resilience and reliability and organizational learning to develop a conceptual model of ‘corrective culture’. This relates to distributed norms and behaviours for three interconnected elements: the detection of problems (‘identification’), appreciation of their meaning (‘interpretation’) and responses to prevent harm (‘action’). To investigate the model, and its role in institutional failure, we combined natural language processing and qualitative analysis to examine 54 UK public inquiries published during 1990–2020. Our mixed-methods analysis found that distributed malfunctions in identifying, interpreting and acting on problems cause a breakdown in organizations’ ‘corrective loops’, which enables originating problems to compound and grow (e.g. risky, unsafe or poor conduct) and cause an institutional failure. We theorize that double-loop learning is required to prevent this, whereby strong and unambiguous feedback compels organizations to acknowledge and address their problems in dealing with problems, thus enabling them to correctly identify, interpret and act on originating issues and thus prevent a spiral into failure.","PeriodicalId":48342,"journal":{"name":"British Journal of Management","volume":"36 1","pages":"73-90"},"PeriodicalIF":4.5,"publicationDate":"2024-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1467-8551.12828","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140968903","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Rise of Human–Machine Collaboration: Managers’ Perceptions of Leveraging Artificial Intelligence for Enhanced B2B Service Recovery 人机协作的崛起：管理者对利用人工智能加强 B2B 服务恢复的看法

IF 4.5 2区管理学

British Journal of Management Pub Date : 2024-05-14 DOI: 10.1111/1467-8551.12829

Nisreen Ameen, Margherita Pagani, Eleonora Pantano, Jun-Hwa Cheah, Shlomo Tarba, Senmao Xia

{"title":"The Rise of Human–Machine Collaboration: Managers’ Perceptions of Leveraging Artificial Intelligence for Enhanced B2B Service Recovery","authors":"Nisreen Ameen, Margherita Pagani, Eleonora Pantano, Jun-Hwa Cheah, Shlomo Tarba, Senmao Xia","doi":"10.1111/1467-8551.12829","DOIUrl":"10.1111/1467-8551.12829","url":null,"abstract":"This research analyses managers’ perceptions of the multiple types of artificial intelligence (AI) required at each stage of the business-to-business (B2B) service recovery journey for successful human–AI collaboration in this context. Study 1 is an exploratory study that identifies managers’ perceptions of the main stages of a B2B service recovery journey based on human–AI collaboration and the corresponding roles of the human–AI collaboration at each stage. Study 2 provides an empirical examination of the proposed theoretical framework to identify the specific types of intelligence required by AI to enhance performance in each stage of B2B service recovery, based on managers’ perceptions. Our findings show that the prediction stage benefits from collaborations involving processing-speed and visual-spatial AI. The detection stage requires logic-mathematical, social and processing-speed AI. The recovery stage requires logic-mathematical, social, verbal-linguistic and processing-speed AI. The post-recovery stage calls for logic-mathematical, social, verbal-linguistic and processing-speed AI.","PeriodicalId":48342,"journal":{"name":"British Journal of Management","volume":"36 1","pages":"91-109"},"PeriodicalIF":4.5,"publicationDate":"2024-05-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1467-8551.12829","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140981993","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Surviving Industry Convergence: Ambidexterity via Internal Development, Alliances and Acquisitions 在行业融合中生存：通过内部发展、联盟和收购实现灵活性

IF 4.5 2区管理学

British Journal of Management Pub Date : 2024-05-13 DOI: 10.1111/1467-8551.12832

Tuhin Chaturvedi, Sean Tsuhsiang Hsu, John E. Prescott

{"title":"Surviving Industry Convergence: Ambidexterity via Internal Development, Alliances and Acquisitions","authors":"Tuhin Chaturvedi, Sean Tsuhsiang Hsu, John E. Prescott","doi":"10.1111/1467-8551.12832","DOIUrl":"10.1111/1467-8551.12832","url":null,"abstract":"Industry convergence (IC), the blurring of boundaries between previously separate industries, is a pervasive phenomenon. The emergence of new products, resources and competitors as a result of IC poses a threat to firm survival. Importantly, IC differs from other contexts of technological change that bear their origin in an emerging technology that may substitute or make obsolete an existing technology. Yet, little is known about how firms may survive IC. We theorize that the degrees to which firms explore or exploit using their growth modes (i.e. internal development, alliances and acquisitions) by emphasizing an ambidextrous posture may affect their likelihood of survival. We hypothesize that a high degree of exploration in internal development and alliances and a high degree of exploitation in acquisitions positively affect the likelihood of firm survival. Our hypotheses received strong support in a sample of 231 firms from a period of IC between the telecommunication equipment and data networking industries between 1989 and 2003. Our study opens a new research frontier on IC by proposing a novel theoretical approach based on examining the ambidexterity within and across growth modes to better understand firm outcomes during IC. It also contributes to research on growth modes.","PeriodicalId":48342,"journal":{"name":"British Journal of Management","volume":"36 1","pages":"145-162"},"PeriodicalIF":4.5,"publicationDate":"2024-05-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1467-8551.12832","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140983397","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

How CEOs can Increase Public Engagement via Microblogs: The Role of CEO Gender and Content Orientation 首席执行官如何通过微博提高公众参与度？首席执行官性别和内容取向的作用

IF 4.5 2区管理学

British Journal of Management Pub Date : 2024-05-10 DOI: 10.1111/1467-8551.12830

Tong Wu, Jonathan Reynolds, Bodo B. Schlegelmilch, Jintao Wu

{"title":"How CEOs can Increase Public Engagement via Microblogs: The Role of CEO Gender and Content Orientation","authors":"Tong Wu, Jonathan Reynolds, Bodo B. Schlegelmilch, Jintao Wu","doi":"10.1111/1467-8551.12830","DOIUrl":"10.1111/1467-8551.12830","url":null,"abstract":"In the social media era, Chief Executive Officers (CEOs) are increasingly using microblogging sites to communicate with the public. Drawing on schema-congruity theory and gender egalitarianism, we investigate how CEO gender and work–life content orientation interact to influence public engagement with CEOs on microblogs. Using China as our research setting, we conduct a content analysis of data collected from 63 high-profile CEOs’ microblogs and four laboratory studies with some 2000 respondents. Our results show that for female CEOs, work-related content leads to greater engagement than life-related content; for male CEOs, the effect is reversed. We find that such outcomes are driven by the incongruity between stereotypical gender roles and content orientation, which enhances perceived novelty and audience interest, thus leading to greater engagement. This effect diminishes when the audience has a very high or very low perception of gender equality in their society; or when the audience supports male privilege values personally. Our research provides new theoretical insights for online leadership communication, public engagement and gender research. It also offers useful managerial guidance for executives to effectively leverage the capabilities of social media in engaging with the public.","PeriodicalId":48342,"journal":{"name":"British Journal of Management","volume":"36 1","pages":"130-144"},"PeriodicalIF":4.5,"publicationDate":"2024-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140992755","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Reconceptualizing Franchisee Performance: A Configurational Approach in a Base-of-the-Pyramid Context 重新认识特许经营业绩：金字塔底层背景下的配置方法

IF 4.5 2区管理学

British Journal of Management Pub Date : 2024-05-10 DOI: 10.1111/1467-8551.12826

Robert Newbery, Kevin McKague, Pablo Muñoz, Jonathan Kimmitt

{"title":"Reconceptualizing Franchisee Performance: A Configurational Approach in a Base-of-the-Pyramid Context","authors":"Robert Newbery, Kevin McKague, Pablo Muñoz, Jonathan Kimmitt","doi":"10.1111/1467-8551.12826","DOIUrl":"10.1111/1467-8551.12826","url":null,"abstract":"This paper proposes and tests a new conceptual framing for franchisee performance that draws on institutional complexity to explore the interaction of corporate, market, and relational logics of performance. Extant research draws on corporate and market logics to explain performance; however, this does not explain individual franchisee performance in complex institutional environments such as Base-of-the-Pyramid (BoP) markets where relational logics may be more important, thereby limiting explanations of how franchisee outlets perform. Drawing on data from a network of 58 franchise outlets in the context of Kenya, we conduct a configurational analysis related to sales outcomes. We leverage fuzzy-set qualitative comparative analysis (fsQCA) to map out the conditions under which franchisees exhibit higher sales performance. Results show that three distinct configurations can lead to increased sales performance. Our results paint a nuanced picture of combinations of factors that result in franchisee success with relevance to the BoP context and beyond.","PeriodicalId":48342,"journal":{"name":"British Journal of Management","volume":"36 1","pages":"17-33"},"PeriodicalIF":4.5,"publicationDate":"2024-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1467-8551.12826","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140940429","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Playing Politics: An Upper Echelons' Perspective on Political Behaviour During Acquisition Decision Making 玩弄政治：从高层角度看采购决策过程中的政治行为

IF 4.5 2区管理学

British Journal of Management Pub Date : 2024-05-08 DOI: 10.1111/1467-8551.12831

Bowen Lou, Neil Gareth Shepherd, Andreas Strobl, Florian Bauer

{"title":"Playing Politics: An Upper Echelons' Perspective on Political Behaviour During Acquisition Decision Making","authors":"Bowen Lou, Neil Gareth Shepherd, Andreas Strobl, Florian Bauer","doi":"10.1111/1467-8551.12831","DOIUrl":"10.1111/1467-8551.12831","url":null,"abstract":"The pre-deal phase of an acquisition is complex, with high stakes and high uncertainty. Consequently, acquisition decision making can be seen as an inherently political process. While political behaviour is a central concept in organizational theory, and despite its inevitability during acquisition decision making owing to the contested nature of the pre-deal phase, there is a shortage of theory and evidence concerning the antecedents, consequences and moderators of political behaviour. To address these theoretical shortcomings, we develop and test a theoretical model of political behaviour focusing on the psychological context of the top management team (TMT). We argue that while political behaviour risks undermining acquisition performance, the degree of board involvement during the pre-deal phase can enable some TMTs to attenuate the damaging effects of political behaviour. Further, we theorize two key antecedents variously fuelling and constraining political behaviour. We contend that while TMT cohesion reduces political behaviour, cognitive diversity increases political behaviour while suppressing the potential for TMT cohesion to prevent political behaviour. We test our theoretical model using a field-based sample of 109 UK acquisitions, combining multiple informants with objective secondary data.","PeriodicalId":48342,"journal":{"name":"British Journal of Management","volume":"36 1","pages":"110-129"},"PeriodicalIF":4.5,"publicationDate":"2024-05-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1467-8551.12831","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141001734","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Establishing a Recovery Menu to Increase the Resilience of Entrepreneurs 制定恢复菜单，提高企业家的复原力

IF 4.5 2区管理学

British Journal of Management Pub Date : 2024-05-01 DOI: 10.1111/1467-8551.12827

Martina Battisti, J. Jeffrey Gish, Isabella Hatak, Haibo Zhou

引用次数: 0