European Journal of Work and Organizational Psychology最新文献_第9页

Interactive technologies through the lens of team effectiveness: an interdisciplinary systematic literature review 团队效能视角下的互动技术:跨学科系统文献综述

IF 4.3 2区心理学

European Journal of Work and Organizational Psychology Pub Date : 2023-02-23 DOI: 10.1080/1359432x.2023.2178904

Eleni Georganta, C. Peus, Jasmin Niess

引用次数: 0

Justice, trust, and moral judgements when personnel selection is supported by algorithms 公正、信任和道德判断，当人事选择得到算法的支持时

IF 4.3 2区心理学

European Journal of Work and Organizational Psychology Pub Date : 2023-02-20 DOI: 10.1080/1359432x.2023.2169140

Tina Feldkamp, Markus Langer, Leo Wies, Cornelius J. König

引用次数: 1

Servant leadership and customer service performance: testing social learning and social exchange-informed motivational pathways 服务型领导和客户服务绩效:测试社会学习和社会交换信息激励途径

IF 4.3 2区心理学

European Journal of Work and Organizational Psychology Pub Date : 2023-02-16 DOI: 10.1080/1359432X.2023.2178905

S. Aryee, Hsin-Hua Hsiung, H. Jo, Chih-Hsun Chuang, Yu-Ching Chiao

{"title":"Servant leadership and customer service performance: testing social learning and social exchange-informed motivational pathways","authors":"S. Aryee, Hsin-Hua Hsiung, H. Jo, Chih-Hsun Chuang, Yu-Ching Chiao","doi":"10.1080/1359432X.2023.2178905","DOIUrl":"https://doi.org/10.1080/1359432X.2023.2178905","url":null,"abstract":"ABSTRACT Drawing on social learning and social exchange theories, we examined a moderated mediation model of the processes through which servant leadership relates to customer service performance. Across two studies, we examined whether frontline employees’ customer-centric attitude (social learning theory) or gratitude towards the organization (social exchange theory) mediates the servant leadership-customer service performance relationship. Additionally, in Study 2, we examined whether initiative climate constitutes a boundary condition of the relationships between the two motivational drivers and customer service performance. Data were obtained from a sample of South Korean (Study 1) and Taiwanese (Study 2) frontline employees. In Study 1, customer-centric attitude and gratitude towards the organization mediate the relationship between servant leadership and service performance but only gratitude towards the organization mediates the servant leadership-customer-directed extra-role performance. The findings of Study 2 reveal that gratitude towards the organization, but not customer-centric attitude mediates the relationship between servant leadership and service performance. Contrary to our prediction, initiative climate did not moderate the relationships between the two motivational drivers and service performance. In sum, our findings provide initial evidence of the importance of social exchange relative to social learning theory in accounting for the customer service performance implications of servant leadership.","PeriodicalId":48240,"journal":{"name":"European Journal of Work and Organizational Psychology","volume":"32 1","pages":"506 - 519"},"PeriodicalIF":4.3,"publicationDate":"2023-02-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41814778","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Daily receiving and providing of social support at work: identifying support exchange patterns in hierarchical data 工作中的日常社会支持接收和提供：识别层次数据中的支持交换模式

IF 4.3 2区心理学

European Journal of Work and Organizational Psychology Pub Date : 2023-02-14 DOI: 10.1080/1359432X.2023.2177537

Ada Sil Patterer, T. Yanagida, Jana Kühnel, C. Korunka

{"title":"Daily receiving and providing of social support at work: identifying support exchange patterns in hierarchical data","authors":"Ada Sil Patterer, T. Yanagida, Jana Kühnel, C. Korunka","doi":"10.1080/1359432X.2023.2177537","DOIUrl":"https://doi.org/10.1080/1359432X.2023.2177537","url":null,"abstract":"ABSTRACT The norm of reciprocity proposes that one who receives support feels obliged to return obtained benefits. Yet how employees regulate the mutual flow of social support with one another does not always follow a reciprocal dynamic, which may have different implications for employee outcomes based on whether social exchanges gain, drain or conserve resources. To better understand support exchange patterns and their relationship with basic need satisfaction (for autonomy, competence and relatedness) and emotional exhaustion in employees’ daily lives, we performed a multilevel latent profile analysis (N = 124 employees, 894 days). At the day level, we identified four support exchange profiles differing in low vs high received and provided social support (i.e., low-reciprocating, under-reciprocating, over-reciprocating and high-reciprocating days). At the person level, we identified three support exchange classes of employees, differing in the degree to which employees showed certain support exchange profiles over time (i.e., over-reciprocators, low-reciprocators and high-reciprocators). Pairwise comparisons with multinomial logistic regression revealed that over-reciprocating days were associated with the highest levels of need satisfaction for autonomy and relatedness and the lowest levels of emotional exhaustion. Moreover, over-reciprocators were most likely to satisfy their needs for autonomy. We discuss theoretical and practical contributions of our findings.","PeriodicalId":48240,"journal":{"name":"European Journal of Work and Organizational Psychology","volume":"32 1","pages":"489 - 505"},"PeriodicalIF":4.3,"publicationDate":"2023-02-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49138483","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Work-Nonwork Interface and Career Success: Examining Behavioural and Affective Linking Mechanisms 工作-非工作界面与职业成功:行为和情感联系机制的检验

IF 4.3 2区心理学

European Journal of Work and Organizational Psychology Pub Date : 2023-02-09 DOI: 10.1080/1359432X.2023.2173066

Franziska Wüest-Baumeler, A. Hirschi, Rebekka Steiner

{"title":"Work-Nonwork Interface and Career Success: Examining Behavioural and Affective Linking Mechanisms","authors":"Franziska Wüest-Baumeler, A. Hirschi, Rebekka Steiner","doi":"10.1080/1359432X.2023.2173066","DOIUrl":"https://doi.org/10.1080/1359432X.2023.2173066","url":null,"abstract":"ABSTRACT Past research has illustrated that experiences at the work-nonwork interface are related to the achievement of objective and subjective career success. However, the mechanisms linking positive and negative work-nonwork experiences and career success have not received much attention. Based on the conservation of resources theory and the source attribution perspective, we propose behavioural (i.e., through career engagement) and affective (i.e., through positive and negative affect at work) mechanisms linking positive and negative work-nonwork experiences (i.e., work-to-nonwork enrichment and interference) to objective (i.e., salary) and subjective (i.e., career satisfaction) career success. The results of a time-lagged study (N = 812) performed over one year with three measurement waves with young employees (18–35 years old, 47% females) provided partial support for both mechanisms and showed that career engagement mediated the positive relation between work-to-nonwork enrichment and both career success dimensions. However, unexpectedly, work-to-nonwork interference was also positively associated with salary and career satisfaction through increased career engagement. Additionally, negative affect at work mediated the negative relation between work-to-nonwork interference and both career success dimensions, but this mediation was stronger for career satisfaction. The study implies that behavioural and affective mechanisms differentially link work-nonwork experiences and various forms of career success.","PeriodicalId":48240,"journal":{"name":"European Journal of Work and Organizational Psychology","volume":"32 1","pages":"476 - 488"},"PeriodicalIF":4.3,"publicationDate":"2023-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43797117","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

Negative work events impede daily self-efficacy through decreased goal attainment: Are action orientation and job autonomy moderators of the indirect effect? 消极的工作事件通过降低目标实现来阻碍日常自我效能感：行动取向和工作自主性是间接效应的调节因素吗？

IF 4.3 2区心理学

European Journal of Work and Organizational Psychology Pub Date : 2023-01-24 DOI: 10.1080/1359432X.2023.2166832

A. Schmitt, Oliver Weigelt

{"title":"Negative work events impede daily self-efficacy through decreased goal attainment: Are action orientation and job autonomy moderators of the indirect effect?","authors":"A. Schmitt, Oliver Weigelt","doi":"10.1080/1359432X.2023.2166832","DOIUrl":"https://doi.org/10.1080/1359432X.2023.2166832","url":null,"abstract":"ABSTRACT Work-related self-efficacy has been found to predict outcomes such as daily work motivation and performance. However, the way in which self-efficacy changes within workdays and how such changes emerge remain unclear. This study integrates research on work events with a self-regulation perspective to explain changes in daily self-efficacy. We argue that negative events hamper daily goal attainment, reducing employees’ self-efficacy. We also investigate differences in employees’ reactivity to negative events, assuming that the strength of the indirect effect differs based on their ability to self-regulate in threatening and demanding situations (indicated by threat- and demand-related action orientation) and to make autonomous decisions (indicated by job autonomy). The model was tested in a diary study across five workdays (N = 101 individuals). The findings indicate that decreased goal attainment explains impairments in self-efficacy on days with more negative events. The negative relationship was stronger for employees with lower demand-related action orientation. However, the indirect effect was not contingent on threat-related action orientation and job autonomy. Our findings contribute to the self-efficacy literature and the growing research on work events by providing knowledge regarding the mechanisms and conditions that can partially explain how and when negative work events reduce employees’ daily self-efficacy.","PeriodicalId":48240,"journal":{"name":"European Journal of Work and Organizational Psychology","volume":"32 1","pages":"418 - 431"},"PeriodicalIF":4.3,"publicationDate":"2023-01-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47357987","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Longitudinal psychological empowerment profiles, their determinants, and some health-related outcomes 纵向心理赋权概况，其决定因素和一些健康相关的结果

IF 4.3 2区心理学

European Journal of Work and Organizational Psychology Pub Date : 2023-01-23 DOI: 10.1080/1359432X.2023.2170227

Nicolas Gillet, B. Cougot, L. Moret, D. Tripodi, J. Boudrias

{"title":"Longitudinal psychological empowerment profiles, their determinants, and some health-related outcomes","authors":"Nicolas Gillet, B. Cougot, L. Moret, D. Tripodi, J. Boudrias","doi":"10.1080/1359432X.2023.2170227","DOIUrl":"https://doi.org/10.1080/1359432X.2023.2170227","url":null,"abstract":"ABSTRACT This research relies on bifactor models to help improve our understanding of the dimensionality of the psychological empowerment construct. We also examined the configurations, or profiles, taken by psychological empowerment dimensions, and documented their stability over time as well as the associations between these profiles and theoretically-relevant predictors (workload, supervisor support, overall organizational justice, and role clarity) and outcomes (alcohol consumption, sleeping difficulties, and depressive symptoms). A sample of 750 healthcare workers completed a questionnaire twice over a one-year period. First, our results showed that employees’ psychological empowerment ratings simultaneously reflected a global overarching construct co-existing with four specific dimensions (competence, impact, meaning, and self-determination). Then, five profiles were identified and found to be highly stable over time: Low Empowerment, Moderately High Empowerment and Impact, Normative, High Empowerment, and Moderately High Empowerment and High Meaning. Role clarity was also associated with a higher likelihood of membership into the High Empowerment profile and a lower likelihood of membership into the Low Empowerment one relative to the other profiles. Finally, employees’ depressive symptoms were the highest in the Low Empowerment profile.","PeriodicalId":48240,"journal":{"name":"European Journal of Work and Organizational Psychology","volume":"32 1","pages":"432 - 449"},"PeriodicalIF":4.3,"publicationDate":"2023-01-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49243273","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The role of individual goal orientations in shaping skill utilization over time: a four-year longitudinal study 随着时间的推移，个人目标取向在塑造技能利用中的作用:一项为期四年的纵向研究

IF 4.3 2区心理学

European Journal of Work and Organizational Psychology Pub Date : 2023-01-09 DOI: 10.1080/1359432X.2022.2160325

Florian E. Klonek, Fangfang Zhang, Helena Nguyen, Anya Johnson, Yukun Liu, Sharon K. Parker

{"title":"The role of individual goal orientations in shaping skill utilization over time: a four-year longitudinal study","authors":"Florian E. Klonek, Fangfang Zhang, Helena Nguyen, Anya Johnson, Yukun Liu, Sharon K. Parker","doi":"10.1080/1359432X.2022.2160325","DOIUrl":"https://doi.org/10.1080/1359432X.2022.2160325","url":null,"abstract":"ABSTRACT Skill utilization is a critically important enacted job characteristic that is assumed to change over time. Building on work design process theory, we investigate the role of goal orientations (performance-approach, performance-avoid, and learning orientation) in gradually shaping job performance change patterns through their impact on skill utilization change trajectories. We tested our hypotheses using a 3-wave longitudinal study from 238 nurses collected over a four-year observation period. Using latent growth curve modelling, our results showed that performance-approach orientation positively predicted growth in skill utilization. In contrast, performance-avoid orientation negatively predicted skill utilization trajectories. Over time, skill utilization trajectories were also associated with job performance trajectories. Learning orientation was associated with higher initial levels of skill utilization, but unexpectedly, these high levels were not maintained over time. Our results help to provide a more nuanced understanding of the influence of goal orientations on temporal trajectories of skill utilization and performance. We discuss implications for designing effective, targeted interventions for providing opportunities to apply skills in nursing and health-related contexts.","PeriodicalId":48240,"journal":{"name":"European Journal of Work and Organizational Psychology","volume":"32 1","pages":"346 - 359"},"PeriodicalIF":4.3,"publicationDate":"2023-01-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45399113","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Troubles on troubled minds: an intensive longitudinal diary study on the role of burnout in the resilience process following acute stressor exposure 困扰心理的困扰：一项关于倦怠在急性压力源暴露后恢复过程中作用的深入纵向日记研究

IF 4.3 2区心理学

European Journal of Work and Organizational Psychology Pub Date : 2023-01-04 DOI: 10.1080/1359432X.2022.2161369

Bram P. I. Fleuren, Annika Nübold, Sjir Uitdewilligen, Philippe Verduyn, Ute R. Hülsheger

{"title":"Troubles on troubled minds: an intensive longitudinal diary study on the role of burnout in the resilience process following acute stressor exposure","authors":"Bram P. I. Fleuren, Annika Nübold, Sjir Uitdewilligen, Philippe Verduyn, Ute R. Hülsheger","doi":"10.1080/1359432X.2022.2161369","DOIUrl":"https://doi.org/10.1080/1359432X.2022.2161369","url":null,"abstract":"ABSTRACT Burnout negatively affects employees’ health, life satisfaction, and performance. However, little is known about how burnout shapes employees’ resilience process in daily life to produce these adverse effects. Therefore, we present a 30-day diary study among an international sample of 410 employees, studying burnout-related differences in response to an acute stressor (i.e., learning about the COVID-19 diagnosis of a close friend or family member). Specifically, we investigate how this event affects COVID-19-related worrying, positive and negative affect, and work engagement, both on the day itself and across several post-event days. Multilevel analyses with cross-level interactions between individual-level burnout and day-level stressor occurrence reveal that employees high in burnout score significantly higher on negative affect and lower on positive affect and work engagement on the day the stressor occurred. Additionally, discontinuous random coefficient growth modelling with burnout-time interactions shows that employees high in burnout sustain higher levels of COVID-19 worrying, but their negative and positive affect return to pre-event levels in the post-event days. These findings shed important new light on how burnout affects employees’ resilience process in response to acute stressors, thereby potentially identifying a key proximal mechanism by which burnout’s negative distal effects on health, well-being, and performance emerge.","PeriodicalId":48240,"journal":{"name":"European Journal of Work and Organizational Psychology","volume":"32 1","pages":"373 - 388"},"PeriodicalIF":4.3,"publicationDate":"2023-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44315907","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Your body tells more than words – predicting perceived meeting productivity through body signals 你的身体告诉的不仅仅是文字——通过身体信号预测感知的会议效率

IF 4.3 2区心理学

European Journal of Work and Organizational Psychology Pub Date : 2023-01-02 DOI: 10.1080/1359432x.2022.2162881

M. Zeyda, Selina Stracke, K. Knipfer, P. Gloor

引用次数: 0