Montserrat Prats López, Auke Rijpma, T. Moor, Jolien Reijerink
{"title":"Behind the Crowdsourcing Platform: Assessing Volunteer Recruitment and Engagement Instruments","authors":"Montserrat Prats López, Auke Rijpma, T. Moor, Jolien Reijerink","doi":"10.1177/08997640231212839","DOIUrl":"https://doi.org/10.1177/08997640231212839","url":null,"abstract":"Involving volunteers to perform tasks through crowdsourcing projects is gaining popularity. However, attracting volunteers and keeping them engaged throughout a project sets great challenges to project managers. This article analyzes the effectiveness of recruiting and engagement instruments on volunteers’ activity. A mixed-method approach has been used, including interviews with project managers and quantitative data from a large Dutch crowdsourcing platform. The research results show that crowdsourcing projects benefit from being part of a platform because of the higher activity of experienced participants. The study also provides empirical evidence supporting the effectiveness of timely communication and the speed of quality checks, both of which require project management resources. Finally, the study suggests that material rewards are less important for volunteer engagement than the intrinsic motivation of a point-based reward system.","PeriodicalId":48235,"journal":{"name":"Nonprofit and Voluntary Sector Quarterly","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2023-12-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138600396","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Manager Control Over Outcomes? Nature and Nurture Over Time","authors":"Mark A. Hager, Nara Yoon","doi":"10.1177/08997640231212840","DOIUrl":"https://doi.org/10.1177/08997640231212840","url":null,"abstract":"Recent scholarship on organizational change has de-emphasized environment, core competencies at founding, and structural inertia in favor of the study of strategic management. We encourage renewed consideration of forces over which managers have less control. In a reconsideration and conceptual extension of Hager and Brudney’s nature and nurture influences on nonprofit efforts to recruit volunteers, we introduce central dimensions of organizational ecology theory. We assert that more attention to the tenets of organizational ecology will sensitize the field to the influence of environments in which organizations operate. Consistent with Hager and Brudney, our longitudinal assessment of nonprofits not only records the value of purposeful adjustments of programs but also highlights how the evolution of structural conditions plays an essential role in core organizational outcomes in volunteer management. Beyond the usual validation of strategic management, we emphasize that the influence of environment and structure is an essential determinant of the fates of organizations over time.","PeriodicalId":48235,"journal":{"name":"Nonprofit and Voluntary Sector Quarterly","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2023-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139218359","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Public and Private in an Era of Entrepreneurial Philanthropy: Exploring John Dewey’s The Public and Its Problems (1927/2016) to (Re)conceptualize Philanthropy as a Public","authors":"Siobhan Daly","doi":"10.1177/08997640231214740","DOIUrl":"https://doi.org/10.1177/08997640231214740","url":null,"abstract":"In debates about the role(s) and scale of entrepreneurial philanthropy in democracies, scholars discuss the erosion of distinctive public and private spheres and interests, and the replacement of the public sphere. This has occurred at the expense of public deliberation and participation, in favor of the reification of individuals and the role of experts/expertise. Drawing upon John Dewey’s The Public and Its Problems (1927/2016), I argue that there is an eclipse of the publicity of the public. This informs my case for the (re)conceptualization of philanthropy as a public, characterized by (a) the philanthropist as a social rather than an atomistic being, (b) the philanthropy-state dynamic and the publics’ claims, and (c) part of the radical vision of philanthropy. To ensure that private and public have analytical and practical resonance, it is imperative to (re)frame and (re)conceptualize what these concepts mean to entrepreneurial philanthropy and for its role in democracies.","PeriodicalId":48235,"journal":{"name":"Nonprofit and Voluntary Sector Quarterly","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2023-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139221016","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Teresa Elvira-Lorilla, Inigo Garcia‐Rodriguez, M. E. Romero‐Merino, Marcos Santamaría-Mariscal
{"title":"The Role of Social Media in Nonprofit Organizations’ Fundraising","authors":"Teresa Elvira-Lorilla, Inigo Garcia‐Rodriguez, M. E. Romero‐Merino, Marcos Santamaría-Mariscal","doi":"10.1177/08997640231213286","DOIUrl":"https://doi.org/10.1177/08997640231213286","url":null,"abstract":"This study aims to explore the effect of social media use on fundraising by nonprofit organizations (NPOs). To do so, we analyze the accounts of 83 Spanish nongovernmental development organizations on Facebook, Twitter, YouTube, and Instagram over a 5-week period. Our results show that social media can be a useful tool for NPO fundraising. Specifically, although mere presence on social media has no effect on the donations raised by the organization, the size of the NPO’s network (followers), its social media activity (posts), content (posts explicitly requesting donations), and follower engagement do influence fundraising. This study helps to highlight the usefulness of social media as a fundraising tool and to show the differences among platforms, format, and content of posts. In particular, NPOs who intend to increase fundraising should actively participate in social media—especially Twitter and YouTube—not overuse stories and increase posts that solicit donations.","PeriodicalId":48235,"journal":{"name":"Nonprofit and Voluntary Sector Quarterly","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2023-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139219449","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Donor Perceptions of Nonprofit Organizations’ Transparency: Conceptualization and Operationalization","authors":"Fanny Dethier, Cécile Delcourt, Laurence Dessart","doi":"10.1177/08997640231211212","DOIUrl":"https://doi.org/10.1177/08997640231211212","url":null,"abstract":"In the wake of unethical practices by some nonprofit organizations (NPOs), donors have called for better monitoring, to which some NPOs have responded by adjusting their donor-based transparency practices. Yet despite momentum for such efforts, a comprehensive conceptualization and operationalization of NPOs’ transparency remains missing, partly because knowledge about donors’ information requirements is limited. Accordingly, the present research proposes conceptualizing NPOs’ transparency, as perceived by donors, as a three-dimensional construct, composed of information accessibility, completeness, and accuracy. With a scale development procedure and three distinct empirical studies, this article establishes a reliable, valid measure of NPOs’ perceived transparency. Combined, the conceptualization and operationalization offer a comprehensive overview of donors’ information needs that can enhance the study of organizational transparency.","PeriodicalId":48235,"journal":{"name":"Nonprofit and Voluntary Sector Quarterly","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2023-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139226366","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
L. Tuckerman, Jen Nelles, Beldina Owalla, T. Vorley
{"title":"Exploring the Evolutionary Boundaries of Community Business","authors":"L. Tuckerman, Jen Nelles, Beldina Owalla, T. Vorley","doi":"10.1177/08997640231210555","DOIUrl":"https://doi.org/10.1177/08997640231210555","url":null,"abstract":"Community businesses contribute to the economic and social well-being of the communities in which they operate. As a subset of hybrid organizations, community businesses have unique challenges and opportunities related to their community embeddedness. Our study adopts an institutional logic perspective to understand the evolutionary boundaries of community business, which we argue, are shaped by the interplay of tensions between the social, market, and community logics. While existing literature discusses institutional logics from a dichotomous angle, focusing mainly on the social and market logics, we argue that the introduction of a third logic (i.e., community logics) has ramifications for the evolution of hybrid organizations. The different trajectories may have implications for the social, community, and economic impact that organizations can have. We draw on 39 qualitative interviews to provide useful insights for policy and practice on supporting community businesses.","PeriodicalId":48235,"journal":{"name":"Nonprofit and Voluntary Sector Quarterly","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2023-11-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139241876","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
T. Pettman, Katherine Pontifex, Carmel P. Williams, Deborah Wildgoose, Carolyn Dent, Gavin Fairbrother, James Chapman, Rory Spreckley, Ian Goodwin-Smith, Svetlana Bogomolova
{"title":"Part Discount Grocer, Part Social Connection: Defining Elements of Social Supermarkets","authors":"T. Pettman, Katherine Pontifex, Carmel P. Williams, Deborah Wildgoose, Carolyn Dent, Gavin Fairbrother, James Chapman, Rory Spreckley, Ian Goodwin-Smith, Svetlana Bogomolova","doi":"10.1177/08997640231210463","DOIUrl":"https://doi.org/10.1177/08997640231210463","url":null,"abstract":"The community sector performs an important function in providing emergency food relief, yet food insecurity is often a chronic issue due to poverty and social exclusion. Progressive food provision models present opportunities to improve voluntary food relief services that are dominant in many countries. Informed by research with clients indicating a preference for blended service models that go beyond food provision, two government agencies partnered with a social enterprise and academics to pilot a social supermarket model. This research article (a) briefly summarizes international evidence on social supermarkets’ characteristics and offerings, (b) describes a process used to collaboratively develop a social supermarket incorporating universal access and social supports, and (c) presents a rubric defining elements of a social supermarket. Applicable to other community sector settings, the rubric emphasizes dignified access and service, plus opportunities for social support and connection, which are important elements in pathways out of food insecurity.","PeriodicalId":48235,"journal":{"name":"Nonprofit and Voluntary Sector Quarterly","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2023-11-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139243677","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Mate or Menace? Exploring Organizational Identity Threats in Nonprofit-Business Partnerships","authors":"India J. Kandel, Alina M. Baluch, Erk P. Piening","doi":"10.1177/08997640231210780","DOIUrl":"https://doi.org/10.1177/08997640231210780","url":null,"abstract":"Nonprofit organizations frequently engage in partnerships with profit-oriented businesses to fulfill their goals and social mission. Although nonprofit-business partnerships can benefit both parties, they are a potential source of intra-organizational controversy and conflict, especially when social objectives clash with business interests. An increasingly recognized risk of nonprofit-business partnerships lies in organizational identity threats. Adopting a sensemaking perspective, we investigate how nonprofit members make sense of nonprofit-business partnerships and how these appraisal processes influence whether they perceive these inter-organizational partnerships as organizational identity threats. Our qualitative study draws on semi-structured interviews and shows that nonprofit members’ evaluations of partnership congruence (i.e., the perceived fit of a partnership with members’ organizational identity expectations) and partnership relevance (i.e., the perceived meaning of a partnership for an organization’s identity) influence whether they perceive partnerships as organizational identity threats. In doing so, we extend research on organizational identity threats (and opportunities) of nonprofit-business partnerships.","PeriodicalId":48235,"journal":{"name":"Nonprofit and Voluntary Sector Quarterly","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2023-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139260054","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"To Pay or Not to Pay? The Effects of Monetary Compensation on Volunteers in Sports Clubs","authors":"Sören Dallmeyer, Christoph Breuer, Svenja Feiler","doi":"10.1177/08997640231210456","DOIUrl":"https://doi.org/10.1177/08997640231210456","url":null,"abstract":"Previous research has shown that monetary compensation can crowd out intrinsic motivation for various activities. However, the existing evidence regarding voluntary work is limited and has produced inconclusive findings in the past. This study aims to address this research gap by investigating how monetary compensation affects the supply of voluntary work in the context of volunteer coaches in sports clubs in Germany. A propensity score matching approach is employed to consider a potential selection bias. The results show no evidence for a crowding-out phenomenon and instead indicate positive effects on the supplied hours and numerous items measuring the retention and recruitment of volunteers. The findings are robust when analyzing the sample based on whether the motivation leans more toward intrinsic or extrinsic.","PeriodicalId":48235,"journal":{"name":"Nonprofit and Voluntary Sector Quarterly","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2023-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139260311","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Book Review: The nature of the nonprofit sector","authors":"Roseanne M. Mirabella","doi":"10.1177/08997640231210488","DOIUrl":"https://doi.org/10.1177/08997640231210488","url":null,"abstract":"","PeriodicalId":48235,"journal":{"name":"Nonprofit and Voluntary Sector Quarterly","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2023-11-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139262268","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}