Technology in SocietyPub Date : 2026-06-01Epub Date: 2026-01-03DOI: 10.1016/j.techsoc.2026.103218
Maya Hoveskog , Magnus Holmén , Anya Ernest , Magnus Bergquist
{"title":"How automotive firms enable value creation within mature innovation ecosystems: The case of Polestar","authors":"Maya Hoveskog , Magnus Holmén , Anya Ernest , Magnus Bergquist","doi":"10.1016/j.techsoc.2026.103218","DOIUrl":"10.1016/j.techsoc.2026.103218","url":null,"abstract":"<div><div>Complementors and their role in inducing and supporting the value co-creation of other complementors have rarely been in focus in innovation ecosystems studies. Specifically, the literature does not explain how a complementor can transition from a peripheral role to becoming a focal complementor. This paper explains how a peripheral complementor characterized by scarce resources and poorly aligned capabilities can overcome these obstacles through co-creation with other complementors and the focal actor of an innovation ecosystem. Through a qualitative case study approach, we show how a product-centric company, the automotive firm Polestar, entered a mature innovation ecosystem centered on the digital platform Android Automotive OS, thereby enhancing Polestar's onboard app development during the period 2018–2022. Using a thematic analysis, the paper shows how a complementor can transition to a focal position by creating and enabling a sub-ecosystem within a mature innovation ecosystem. The focal complementor is capable of aligning complementors to co-create value while simultaneously exploiting the focal actor's resources. The paper explains how the three mechanisms of strategic focus, agile practices, and capability building allow the focal complementor to maintain internal and external legitimacy and mobilize resources.</div></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"85 ","pages":"Article 103218"},"PeriodicalIF":12.5,"publicationDate":"2026-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145924199","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Technology in SocietyPub Date : 2026-06-01Epub Date: 2026-01-06DOI: 10.1016/j.techsoc.2026.103213
Norzaidi Mohd Daud
{"title":"Beyond ‘good’ or ‘bad’: Investigating trust and techno-resistance in postgraduate students' voluntary use of AI technologies","authors":"Norzaidi Mohd Daud","doi":"10.1016/j.techsoc.2026.103213","DOIUrl":"10.1016/j.techsoc.2026.103213","url":null,"abstract":"<div><div>The rise of generative artificial intelligence (AI) has created both opportunities and tensions in postgraduate education, where voluntary adoption is shaped not only by technical functionality but also by perceptions of trust, content quality, and academic integrity. This study extends technology adoption theories by proposing a dual-path model that distinguishes the drivers of voluntary adoption from those of techno-resistance—two processes often treated as identical in prior research. Using survey data from 170 postgraduate students in Malaysia, the findings demonstrate that functional trust (confidence in AI’s stability and reliability) significantly predicts voluntary usage (β = 0.168, p < 0.001). In contrast, evaluative trust (confidence in AI’s intellectual adequacy and academic validity) does not reduce resistance. This highlights an asymmetry in the role of trust, where technical dependability promotes adoption, but academic credibility does not automatically diminish resistance. The study also introduces the construct of epistemic utility, defined as the perceived richness, relevance, and scholarly value of AI-generated content. Results show that epistemic utility is the strongest predictor of adoption (β = 0.785, p < 0.001), underscoring students’ emphasis on content quality over technical reliability. Moreover, while system reliability reduces techno-resistance (β = −0.176, p = 0.034), adoption and resistance stem from distinct antecedents. Significantly, voluntary usage improves academic performance (β = 0.270) more than resistance hinders it (β = −0.210). Together, these findings advance theory by clarifying trust differentiation and introducing epistemic utility as a critical lens for understanding postgraduate engagement with AI.</div></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"85 ","pages":"Article 103213"},"PeriodicalIF":12.5,"publicationDate":"2026-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145924181","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Technology in SocietyPub Date : 2026-06-01Epub Date: 2025-12-23DOI: 10.1016/j.techsoc.2025.103208
Najeh Aissaoui , Zahida Ayari , Abir Smiti
{"title":"Causal forest estimation of heterogeneous effects of digital technologies on the national entrepreneurial process in emerging and developing countries","authors":"Najeh Aissaoui , Zahida Ayari , Abir Smiti","doi":"10.1016/j.techsoc.2025.103208","DOIUrl":"10.1016/j.techsoc.2025.103208","url":null,"abstract":"<div><div>Digital technologies are creating unprecedented entrepreneurial opportunities to overcome the main challenges facing emerging and developing economies. This paper analyzes data from 35 emerging and developing countries spanning 2001 to 2023 to examine the multifaceted effects of digital technologies on key aspects of entrepreneurship, including motivation, entrepreneurial intention, business creation, innovation, and viability. Using the causal forest method, our empirical findings show that while digital technologies significantly boost motivation, entrepreneurial intention, the conversion of this intention into actual business creation, innovation, and viability strongly depends on the institutional context-particularly government support, access to finance, and social norms. Our study also reveals heterogeneity based on income levels, with stronger effects observed in less mature markets. These results emphasize the need to complement digital investments with tailored policies to fully unlock entrepreneurial potential.</div></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"85 ","pages":"Article 103208"},"PeriodicalIF":12.5,"publicationDate":"2026-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145924185","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Technology in SocietyPub Date : 2026-06-01Epub Date: 2025-12-19DOI: 10.1016/j.techsoc.2025.103204
Chiu-Chia Chen , Chien-Yi Huang
{"title":"Industrial upgrading policies and export resilience: An empirical assessment of technology investment in Taiwan's manufacturing sector","authors":"Chiu-Chia Chen , Chien-Yi Huang","doi":"10.1016/j.techsoc.2025.103204","DOIUrl":"10.1016/j.techsoc.2025.103204","url":null,"abstract":"<div><div>Amid global digital transformation and the restructuring of manufacturing supply chains, enhancing export resilience has become a central focus of industrial policy. Although many countries have promoted technology upgrading and capital incentives, empirical evaluations of their industry-level structural effects remain limited. This study examines Taiwan's manufacturing sector from 2016 to 2023, employing a fixed-effects panel model to assess the impact of technology investment penetration (a proxy for policy-driven investment) on export structure performance. The results show that technology investment significantly enhances export orientation and maintains positive effects during external shocks. However, early transformation stages exhibit increased volatility and lagged effects, reflecting a dynamic pattern where short-term instability coexists with long-term upgrading. The effects of policy incentives are moderated by industrial scale; outcomes in sectors with a higher proportion of large enterprises tend to be more pronounced but exhibit greater short-term fluctuations. By proposing an integrated structural-dynamic framework, this study shows that technology-oriented investment not only drives upgrading and technology absorption but also reinforces export stability and industrial resilience. These findings offer timely policy insights for export-oriented economies undergoing similar transitions.</div></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"85 ","pages":"Article 103204"},"PeriodicalIF":12.5,"publicationDate":"2026-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145839460","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Technology in SocietyPub Date : 2026-06-01Epub Date: 2025-12-11DOI: 10.1016/j.techsoc.2025.103189
Yingwei (Wayne) Xu , Christina G. Chi , Dogan Gursoy , Ruiying (Raine) Cai
{"title":"Rethinking AI anthropomorphism: A holistic conceptualization and scale across AI systems and service contexts","authors":"Yingwei (Wayne) Xu , Christina G. Chi , Dogan Gursoy , Ruiying (Raine) Cai","doi":"10.1016/j.techsoc.2025.103189","DOIUrl":"10.1016/j.techsoc.2025.103189","url":null,"abstract":"<div><div>Building on Gestalt theory, this research introduces a holistic framework for defining artificial intelligence (AI) anthropomorphism, which guides the development of a parsimonious Scale of AI Anthropomorphism (SAIA). Through a systematic literature review, seven focus group discussions, and rigorous six-step scale development procedures, the research conceptualizes and validates a multidimensional framework that captures both external and internal human-like traits, including virtues and vices of anthropomorphic AI. Based on 2944 valid responses from five studies, a 40-item, six-dimensional parsimonious SAIA was developed, namely, human-like appearance, cognitive competency, adaptive capacity, social intelligence, morality, and fallibility. The scale demonstrated strong psychometric properties through comprehensive qualitative and quantitative validation. The SAIA serves as a robust tool for assessing the anthropomorphism of both tangible (e.g., robots) and intangible (e.g., chatbots) AI across normal service and service failure contexts.</div></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"85 ","pages":"Article 103189"},"PeriodicalIF":12.5,"publicationDate":"2026-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145796950","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Technology in SocietyPub Date : 2026-06-01Epub Date: 2025-11-21DOI: 10.1016/j.techsoc.2025.103174
Deniz Tuncalp , Dilek Cetindamar
{"title":"Grassroots digital humanitarianism and regenerative synergy in the 2023 Türkiye earthquake","authors":"Deniz Tuncalp , Dilek Cetindamar","doi":"10.1016/j.techsoc.2025.103174","DOIUrl":"10.1016/j.techsoc.2025.103174","url":null,"abstract":"<div><div>Large-scale disasters often reveal a structural disconnect between formal state agencies and agile grassroots humanitarian organizations. This study investigates how digital platforms can bridge this institutional gap. Employing a qualitative case study of the grassroots organization Ahbap during the 2023 Türkiye earthquakes, we thematically analyze 1577 X posts. Findings demonstrate that Ahbap leveraged social media not only for resource mobilization and community engagement but also for performing radical transparency and engaging in strategic coordination with formal state actors. Based on these findings, the study develops the \"regenerative synergy\" framework, which illustrates how digital platforms can facilitate a hybrid governance model that links the agility of grassroots actors with the scale of formal institutions. This study makes concrete theoretical contributions to disaster management literature and provides actionable insights for policymakers and practitioners on integrating grassroots digital practices into formal response strategies.</div></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"85 ","pages":"Article 103174"},"PeriodicalIF":12.5,"publicationDate":"2026-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145624733","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Technology in SocietyPub Date : 2026-06-01Epub Date: 2026-01-02DOI: 10.1016/j.techsoc.2025.103205
Chih-Hung Hsieh , Dana Bakry , Tugrul Daim
{"title":"Technology assessment through a hybrid scenario-based decision Making: Case of wind energy","authors":"Chih-Hung Hsieh , Dana Bakry , Tugrul Daim","doi":"10.1016/j.techsoc.2025.103205","DOIUrl":"10.1016/j.techsoc.2025.103205","url":null,"abstract":"<div><div>This study combines the CRITIC and DEMATEL methods and introduces a new hybrid scenario analysis approach that identifies cross-scenario strategies. We use Taiwan's wind energy industry as a case study to validate the process. Although scenario analysis has been applied across various fields and organization types—including strategic planning, education, training, and recent environmental issues—scholars have highlighted problems such as the subjectivity of qualitative analysis and the lack of quantitative evidence. To address this, this study integrates scenario analysis with quantitative multi-criteria decision analysis to support decision makers in conducting scenario evaluations. We achieve this by applying a multi-criteria approach to analyze the weights of uncertainty axes and causal relationships, leading to management prioritization that yields near-optimal decision analysis and enhances decision quality. Our methodology is validated with a case study in Taiwan's wind energy sector. In the best-case scenario, Taiwan's green energy substitution rate surpasses 20 %, simultaneously fostering new industrial chains in green manufacturing, energy storage, and carbon management. Conversely, under a pessimistic scenario, challenges such as land acquisition issues, tense international relations, grid delays, or regulatory uncertainties could limit renewable energy penetration to below 20 %.</div></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"85 ","pages":"Article 103205"},"PeriodicalIF":12.5,"publicationDate":"2026-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145924197","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Technology in SocietyPub Date : 2026-06-01Epub Date: 2026-01-05DOI: 10.1016/j.techsoc.2026.103214
Samuel Adomako , Mai Dong Tran
{"title":"Innovating against the odds? The impact of regulatory challenges on technology commercialization and product innovation performance","authors":"Samuel Adomako , Mai Dong Tran","doi":"10.1016/j.techsoc.2026.103214","DOIUrl":"10.1016/j.techsoc.2026.103214","url":null,"abstract":"<div><div>This study investigates how regulatory burden influences product innovation performance in emerging markets. Integrating the institutional theory, we propose that regulatory burden undermines firms’ perceived ability to commercialize new technologies, termed technology commercialization potential, which mediates the negative impact on innovation outcomes. We further examine how this relationship is shaped by two contextual factors: intangible resource advantage and environmental hostility. Using a two-wave, multi-informant survey data from 336 Vietnamese SMEs, the results confirm the mediating role of commercialization potential. Moreover, while intangible resource advantage strengthens the commercialization–innovation link, environmental hostility unexpectedly weakens it, indicating that external pressures can overwhelm firms’ commercialization efforts. These findings contribute to regulatory science and innovation research by highlighting commercialization potential as a critical mechanism through which institutions affect innovation. The study offers insights for managers seeking to overcome institutional barriers and for policymakers aiming to create more innovation-friendly regulatory environments.</div></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"85 ","pages":"Article 103214"},"PeriodicalIF":12.5,"publicationDate":"2026-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145924195","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Technology in SocietyPub Date : 2026-06-01Epub Date: 2025-12-11DOI: 10.1016/j.techsoc.2025.103196
Xiaodi Liu , Kum Fai Yuen , Miao Su , Xueqin Wang
{"title":"Paradoxical adoption of consumer-facing service technologies: Investigating the role of mindset, learning paradox, and technological context","authors":"Xiaodi Liu , Kum Fai Yuen , Miao Su , Xueqin Wang","doi":"10.1016/j.techsoc.2025.103196","DOIUrl":"10.1016/j.techsoc.2025.103196","url":null,"abstract":"<div><div>Human–technology interactions are often infused with paradoxes. This study adopts a paradox perspective to examine the adoption of consumer-facing service technologies (CFSTs). Specifically, we explore how experienced tension and paradoxical mindset influence users' adoption intention through two paradoxical perceptual pathways: functional perceptions (efficiency versus inefficiency) and emotional perceptions (enjoyment versus exhaustion), with learning paradox acting as a mediating mechanism (Study 1). Contextual variations between human- and technology-dominant settings are also examined (Study 2). Data were collected through an online survey of 350 participants and analysed using structural equation modelling. Study 1 shows that both experienced tension and paradoxical mindset shape the paradoxical perceptions. Efficiency and enjoyment positively affect adoption, whereas inefficiency and exhaustion exert non-significant or negative effects. Nevertheless, all perceptions influence adoption positively through the learning paradox, which shows that users transform contradictory experiences into adaptive engagement. Study 2 provides further evidence of contextual differences: paradoxical perceptions are more pronounced in technology-dominant service contexts (e.g., autonomous delivery robot) than in human-dominant contexts (e.g., self-service locker).</div></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"85 ","pages":"Article 103196"},"PeriodicalIF":12.5,"publicationDate":"2026-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145796999","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Technology in SocietyPub Date : 2026-06-01Epub Date: 2025-12-27DOI: 10.1016/j.techsoc.2025.103211
Tamiru Amanu Abetu , Paul T.M. Ingenbleek , K.E. Giller , Endalkachew Wolde-Meskel , Edward Baars
{"title":"Why smallholders (do not) adopt productivity-increasing technologies? Developing a smallholder adoption-process model through an in-depth qualitative study in Ethiopia","authors":"Tamiru Amanu Abetu , Paul T.M. Ingenbleek , K.E. Giller , Endalkachew Wolde-Meskel , Edward Baars","doi":"10.1016/j.techsoc.2025.103211","DOIUrl":"10.1016/j.techsoc.2025.103211","url":null,"abstract":"<div><div>Research and innovation have developed an impressive number of technologies that can increase the agricultural productivity of African smallholders. The impact of technology is nevertheless hindered by the heterogenous and unpredictable adoption patterns of smallholders. Most current studies examine farm-level constraints and environmental barriers (e.g., distance to market and access to financial capital) as the main explanation for variations in adoption. We take a complementary approach that draws on adoption theories from consumer psychology, thus considering the interplay between contextual barriers and the micro-level decision making processes of smallholders with regard to the adoption of technology. Qualitative data on the adoption of legume technologies by Ethiopian smallholders reveal barriers that hinder adoption at three stages of the process: as negative expectations, as impediments to translating adoption intentions into behaviour and as impediments to impact after adoption, thus hindering the continued use of technologies. To overcome adoption barriers, our findings suggest that more attention should be devoted to business innovations through effective product design and the marketing of the technologies, as well as to the development of value chains and business ecosystems within which to bundle technological products with other products and services.</div></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"85 ","pages":"Article 103211"},"PeriodicalIF":12.5,"publicationDate":"2026-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145883636","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}