Journal of Enterprise Information Management最新文献

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Digital Service Innovation as a co-production of socio-technical assemblages oriented toward servitization 数字服务创新是面向服务化的社会技术组合的共同产物
IF 6.5 3区 管理学
Journal of Enterprise Information Management Pub Date : 2025-03-04 DOI: 10.1108/jeim-04-2024-0216
María Alejandra Rodríguez, Leandro Lepratte, Gabriel Yoguel, Rodrigo Rabetino
{"title":"Digital Service Innovation as a co-production of socio-technical assemblages oriented toward servitization","authors":"María Alejandra Rodríguez, Leandro Lepratte, Gabriel Yoguel, Rodrigo Rabetino","doi":"10.1108/jeim-04-2024-0216","DOIUrl":"https://doi.org/10.1108/jeim-04-2024-0216","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Digitalization in precision agriculture incorporates state-of-the-art digital technologies. The transformation requires manufacturers to launch digital platforms and services. As a result, innovation ecosystems emerge. In turn, digital technologies introduce novelty into innovation processes. This socio-technical transition is critical to understanding Digital Service Innovation (DSI). Thus, it is necessary for a micro-founded analysis that biographizes the socio-technical assemblages between routines, artifacts and humans that emerge from DSI processes. Against this backdrop, this study aims to examine the co-production processes and the configuration of digital servitization ecosystems based on Routine Dynamics and Sociomateriality views and the DSI perspective.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The study builds on multiple in-depth case studies, including three precision agriculture machinery and services ecosystems. For each ecosystem, the biography of the co-production process of the technological solution that integrates different actors and artifacts as a sociomaterial assemblage is reconstructed. The qualitative data consist of in-depth interviews with managers in the case companies and stakeholders in each ecosystem. Three ecosystems were surveyed. Documentary information from websites and technical documents on the products and services were systematized and incorporated into the analysis as a form of triangulation.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The analysis of ecosystem biographies evidences that DSI processes involve co-production between routines, actors and artifacts. This co-production implies moving from technology transfer relationships to the co-production of technological solutions oriented to digital servitization. New actors, digital artifacts and changes in user practices emerge as translators of DSI processes toward digital servitization. Thus, the emergence of technological solutions must be understood as socio-technical assemblages. The firms develop digital artifacts that allow the DSI process. The role of digital service platforms and users is critical in co-production. Digital artifacts based on algorithmic technologies perform automation and augmentation routines.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The study provides a complementary viewpoint between DSI approaches and the literature on Routine Dynamics and Sociomateriality. It explains in a micro-founded perspective, and based on biographies of the emergence of DSI ecosystems, how the relationship between digital artifacts, human practices and routines become dynamic in the co-production of Technological Solutions. This perspective proposes that DSI processes are based on the co-production of socio-technical assemblages. Thus, sociomateriality is at the center of analyzing the role of artifacts and the networks of relationships they perform and configure with humans, ge","PeriodicalId":47889,"journal":{"name":"Journal of Enterprise Information Management","volume":"67 1","pages":""},"PeriodicalIF":6.5,"publicationDate":"2025-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143560669","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Game-based learning for cybersecurity: enterprise implications from testing competing theories involving immersion, cognitive load and autonomy 基于游戏的网络安全学习:测试涉及沉浸感、认知负荷和自主性的竞争理论对企业的影响
IF 6.5 3区 管理学
Journal of Enterprise Information Management Pub Date : 2025-02-28 DOI: 10.1108/jeim-05-2023-0226
Dixon Prem Daniel Rajendran, Sundarraj P Rangaraja
{"title":"Game-based learning for cybersecurity: enterprise implications from testing competing theories involving immersion, cognitive load and autonomy","authors":"Dixon Prem Daniel Rajendran, Sundarraj P Rangaraja","doi":"10.1108/jeim-05-2023-0226","DOIUrl":"https://doi.org/10.1108/jeim-05-2023-0226","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>In this paper, we propose and test a conceptual model of how the psychological constructs of immersion, cognitive load (CL) and perceived autonomy (PA) relate to the performance of users at cybersecurity games.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>We test the proposed model through an experimental study of 208 participants who play a cybersecurity game and answer a survey. We use structural equation modeling to test our hypotheses and further compute Shapley values to assess the contribution of each construct to game outcomes.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Results reveal that immersion is an important explanator of CL, PA and outcome. Additionally, our statistical tests show how the inclusion of CL in the conceptual model brings out the relation between autonomy and game-outcome.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study combines constructs stemming from different theories to propose a conceptual model that better explains game performance. The findings will help enhance learner engagement and motivation. In turn, this can potentially add value to designing cost-effective training methods that can address the growing range of cybersecurity issues in enterprises.</p><!--/ Abstract__block -->","PeriodicalId":47889,"journal":{"name":"Journal of Enterprise Information Management","volume":"36 1","pages":""},"PeriodicalIF":6.5,"publicationDate":"2025-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143528314","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Prioritization and relational analysis of green supplier evaluation criteria in the textile industry 纺织业绿色供应商评价标准的优先顺序和关系分析
IF 6.5 3区 管理学
Journal of Enterprise Information Management Pub Date : 2025-02-26 DOI: 10.1108/jeim-01-2024-0060
Esra Yıldırım Söylemez, Aydın Kayabaşı, Fatma Demirağ
{"title":"Prioritization and relational analysis of green supplier evaluation criteria in the textile industry","authors":"Esra Yıldırım Söylemez, Aydın Kayabaşı, Fatma Demirağ","doi":"10.1108/jeim-01-2024-0060","DOIUrl":"https://doi.org/10.1108/jeim-01-2024-0060","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to determine the extent to which the textile industry considers ecological issues in the supplier evaluation process by examining the relationships between environmental and operational criteria.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The supplier evaluation process within the industry was examined using the Fuzzy DEMATEL-based Analytic Network Process (FDANP) hybrid method. Criterion relationships were determined using the Fuzzy DEMATEL method. Two different ANP processes (the classical DANP approach and the new DANP approach) were used to assess the criterion weights, and the analysis results were compared. The satisfaction levels of suppliers with whom businesses collaborated were also examined using IPA analysis.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The results of the hybrid approaches with different steps in the study also differ. While the classic FDANP approach prioritizes cost and quality in the green supplier evaluation process, green products and EMS come to the fore according to the new FDANP approach. In addition, while businesses are satisfied with the operational performance of suppliers, their environmental performance remains below average.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>This study was conducted in a sector-specific context, limited to Denizli province and green raw material suppliers.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>This study revealed important findings regarding environmental awareness in buyer-supplier relations in the textile industry and offers a practical decision-making tool for decision- makers.</p><!--/ Abstract__block -->\u0000<h3>Social implications</h3>\u0000<p>The results of this study may help industrial enterprises gain an environmental perspective when planning their operations to create a more sustainable environment.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study contributes to the literature from a holistic perspective by examining the role and importance of operational and environmental criteria in the green supplier evaluation process in the textile industry.</p><!--/ Abstract__block -->","PeriodicalId":47889,"journal":{"name":"Journal of Enterprise Information Management","volume":"52 1","pages":""},"PeriodicalIF":6.5,"publicationDate":"2025-02-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143528313","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Profit over principles: unveiling the motivating factors behind dark patterns in e-commerce through the lens of agency theory 利润高于原则:通过代理理论揭示电子商务黑暗模式背后的激励因素
IF 6.5 3区 管理学
Journal of Enterprise Information Management Pub Date : 2025-02-25 DOI: 10.1108/jeim-08-2024-0409
Vibhav Singh, Niraj Kumar Vishvakarma, Vinod Kumar
{"title":"Profit over principles: unveiling the motivating factors behind dark patterns in e-commerce through the lens of agency theory","authors":"Vibhav Singh, Niraj Kumar Vishvakarma, Vinod Kumar","doi":"10.1108/jeim-08-2024-0409","DOIUrl":"https://doi.org/10.1108/jeim-08-2024-0409","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>E-commerce companies use manipulative user interface (UI) designs known as dark patterns to influence customer decisions over internet platforms. Although dark patterns are known to annoy users and erode customer trust, e-commerce companies continue to use them heavily. Therefore, this study identifies and ranks the factors that motivate e-commerce companies to use dark patterns.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Feedback from 17 industry experts was collected, and a novel causal modelling technique known as the Grey Influence Analysis (GINA) was applied to discover the most important motivating factors in the system.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Meeting long-term economic goals, leveraging data from the existing users and meeting short-term marketing goals emerged as the most crucial reasons behind dark pattern usage. These motivational factors indicate that e-commerce companies prioritize profits over sustainability and are coherent with the agency theory of corporate governance.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>The motivating factors have been identified considering the overall e-commerce industry. The factors may vary for specialized e-commerce sectors.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The study’s findings could help e-commerce managers adopt a user-centric approach and encourage them to fulfil their motivations behind dark patterns via other ethical strategies. Furthermore, company shareholders and managers could resolve conflicts of interest to avoid dark patterns and adopt a customer-centric approach. The study would also spark discussions on digital ethics and prompt legal authorities to devise policies against dark patterns.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The study demonstrates a systematic methodology for utilizing GINA in various domains. Additionally, it advances the literature on dark patterns and online customer manipulation.</p><!--/ Abstract__block -->","PeriodicalId":47889,"journal":{"name":"Journal of Enterprise Information Management","volume":"65 1","pages":""},"PeriodicalIF":6.5,"publicationDate":"2025-02-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143477630","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Strategic adaptation in the electric vehicle supply chain: navigating transformative trends in the automobile industry 电动汽车供应链的战略适应:驾驭汽车行业的变革趋势
IF 6.5 3区 管理学
Journal of Enterprise Information Management Pub Date : 2025-02-03 DOI: 10.1108/jeim-10-2024-0554
Attique ur Rehman, Muhammad Shakeel Sadiq Jajja
{"title":"Strategic adaptation in the electric vehicle supply chain: navigating transformative trends in the automobile industry","authors":"Attique ur Rehman, Muhammad Shakeel Sadiq Jajja","doi":"10.1108/jeim-10-2024-0554","DOIUrl":"https://doi.org/10.1108/jeim-10-2024-0554","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This paper aims to explore the evolution of the electric vehicles (EVs) supply chain eco-system from the lens of economy, enterprises, environment and strategy. The paper highlights the opportunities and gaps in the supply chains of EVs and further explores the evolution of the EV supply chain in the context of Asia, and other developing regions, which are transitioning towards sustainable consumption practices.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The paper presents a literature review triangulated with primary research, specifically focusing on the case study of two focal organizations and associated frameworks in the domain of electric mobility, investigating the change led by electric mobility supply chain dynamics and how it has transformed the underlying supply chain ecosystem.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>To this end, the paper presents key opportunities and challenges posed in the EV ecosystem, presenting a comprehensive framework of transitioning from internal combustion engines-based vehicles to EVs. The paper also presents a worldwide analysis of the economic and technological readiness of the countries in EVs domain. The paper also presents an EV market classification framework based on geopolitical factors.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>The paper opens horizons for further empirical studies (quantitative or qualitative) to understand the nuances of electric mobility.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The paper also presents implications for practicing managers in the domain of the electric supply chain to better understand the ecosystem, opportunities and mitigate challenges posed by this disruptive technology.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>With the world working towards a zero-carbon future, understanding the challenges and opportunities in this field is important to support this global shift. The paper presents and an original and novel understanding of the EV supply chain ecosystem.</p><!--/ Abstract__block -->","PeriodicalId":47889,"journal":{"name":"Journal of Enterprise Information Management","volume":"60 1","pages":""},"PeriodicalIF":6.5,"publicationDate":"2025-02-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143072034","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How and when does enterprise social media usage threaten employees’ thriving at work? An affective perspective 企业社交媒体的使用如何以及何时威胁到员工的工作?情感视角
IF 6.5 3区 管理学
Journal of Enterprise Information Management Pub Date : 2025-01-30 DOI: 10.1108/jeim-08-2024-0466
Yi Li, Renjing Liu
{"title":"How and when does enterprise social media usage threaten employees’ thriving at work? An affective perspective","authors":"Yi Li, Renjing Liu","doi":"10.1108/jeim-08-2024-0466","DOIUrl":"https://doi.org/10.1108/jeim-08-2024-0466","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The impact of enterprise social media (ESM) on employees is not always beneficial. The constant connectivity of ESM can trigger emotional issues, threatening employees' psychological states. This study aims to explore the potential risks of ESM usage on thriving at work by examining how ESM usage affects thriving and for whom this relationship is amplified.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Drawing on Affect Event Theory, this study proposes a research model for investigating the underlying mechanisms and boundary conditions of the negative impacts of different ESM usage patterns on employees' thriving at work. This study employed Smart-PLS 4.0 with structural equation modeling to analyze multi-wave survey data from 255 employees, testing the proposed model.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The results indicate the following: (1) ESM usage triggers employees' workplace fear of missing out (WFoMO), increasing their online vigilance and consequently hindering their thriving at work. (2) The impact of ESM usage on employees' WFoMO and thriving at work varies with their ambition levels, with high-ambition employees being more susceptible to negative effects and (3) Different types of ESM usage exert distinct effects on employees.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study substantiates the potential negative impact of ESM usage on employees' thriving at work, contributing to the literature on the “dark side” of ESM usage and thriving at work. This study confirms the critical mediating role of emotion, offering a novel theoretical perspective on understanding the mechanisms linking ESM usage and its outcomes. Additionally, this study identifies the moderating role of employee ambition, complementing the boundary conditions of ESM usage.</p><!--/ Abstract__block -->","PeriodicalId":47889,"journal":{"name":"Journal of Enterprise Information Management","volume":"16 1","pages":""},"PeriodicalIF":6.5,"publicationDate":"2025-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143056269","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Resilient supply chains: advancing technology integration with pre- and post-disruption technology roadmap 弹性供应链:通过颠覆前和颠覆后的技术路线图推进技术整合
IF 6.5 3区 管理学
Journal of Enterprise Information Management Pub Date : 2025-01-29 DOI: 10.1108/jeim-07-2023-0411
Bhavesh Bhatnagar, Vijaya Dixit
{"title":"Resilient supply chains: advancing technology integration with pre- and post-disruption technology roadmap","authors":"Bhavesh Bhatnagar, Vijaya Dixit","doi":"10.1108/jeim-07-2023-0411","DOIUrl":"https://doi.org/10.1108/jeim-07-2023-0411","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Industry 4.0 (I4.0) technologies are pivotal in enhancing supply chain resilience (SCRES). The extant literature identifies multiple antecedents of SCRES. However, the holistic impact of I4.0 technologies on all the antecedents of SCRES has not been rigorously studied. Practising managers have a limited understanding of the interrelationship of these technologies and their impact on each SCRES antecedent and its subfactors. This highlights the need for a comprehensive technology roadmap that integrates I4.0 technologies with SCRES antecedents and subfactors, benefiting both the pre- and post-disruption phases.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Interpretive structural modelling is used to develop the hierarchical structure of technologies based on their interrelationship. ANP-SVNTOPSIS (Analytic Network Process – Single Valued Neutrosophic Technique for Order of Preference by Similarity to Ideal Solution) approach to quantify technology impact factors (TIFs) value of each technology corresponding to each antecedent of SCRES is applied.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The result reveals that data-driven technologies and additive manufacturing have the highest impact on SCRES. The detailed analysis of the TIF values identifies high-impacting technologies for each SCRES antecedent and subfactor. The results are used to propose a technology roadmap integrating I4.0 technologies with SCRES antecedents for pre- and post-disruption phases.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The positive impact of I4.0 technologies on SCRES is well established. However, many companies face challenges in their I4.0 implementation projects despite the manifold advantages. To the best of our knowledge, no previous research has conducted such a rigorous analysis at the individual technology level and SCRES antecedents to quantify the multifaceted dimensions of SCRES. The present study addresses this gap. Furthermore, it proposes a technology roadmap which incorporates pre- and post-disruption phases, which is its uniqueness.</p><!--/ Abstract__block -->","PeriodicalId":47889,"journal":{"name":"Journal of Enterprise Information Management","volume":"1 1","pages":""},"PeriodicalIF":6.5,"publicationDate":"2025-01-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143049910","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Orchestrating the digital symphony: the impact of data-driven orientation, organizational culture and digital maturity on big data analytics capabilities 编排数字交响曲:数据驱动导向、组织文化和数字成熟度对大数据分析能力的影响
IF 6.5 3区 管理学
Journal of Enterprise Information Management Pub Date : 2025-01-21 DOI: 10.1108/jeim-03-2024-0159
Maria Orero-Blat, Daniel Palacios-Marqués, Antonio L. Leal-Rodríguez
{"title":"Orchestrating the digital symphony: the impact of data-driven orientation, organizational culture and digital maturity on big data analytics capabilities","authors":"Maria Orero-Blat, Daniel Palacios-Marqués, Antonio L. Leal-Rodríguez","doi":"10.1108/jeim-03-2024-0159","DOIUrl":"https://doi.org/10.1108/jeim-03-2024-0159","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to explore the factors that influence the development of big data analytics capabilities (BDAC) in organizations, an area that has received limited attention in the academic literature.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Employing partial least squares structural equation modeling, this research scrutinizes the interconnections between various antecedents and BDAC. Notably, it examines the mediating roles of organizational culture (OC) and digital maturity (DM) in the nexus between managerial data orientation and BDAC.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Analysis indicates that OC and DM play crucial roles in enhancing the efficacy of managerial data orientation on BDAC. The sequential mediation by these factors underscores the importance of nurturing an appropriate OC and advancing DM to optimize the benefits of managerial data orientation towards BDAC.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The findings bear significant implications for organizational practice. They underscore the necessity of enhancing managerial analytical skills and commitment to digital transformation. Furthermore, the study highlights the critical need for aligning OC with strategic objectives and the digital context. The formulation of a cultural strategy that advocates for a data-driven mindset and champions digital initiatives is essential for fostering BDAC development, thereby bolstering organizational performance and competitiveness in the big data era.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study enriches the body of literature by illuminating the overlooked antecedents of BDAC. It extends the discourse on the human-centric aspects of digital transformation, offering insights into how managerial data orientation can be effectively translated into improved BDAC. This innovative angle deepens our comprehension of the strategies through which organizations can leverage big data technology for value creation and informed decision-making, emphasizing the pivotal role of OC and the requisite digital competencies and resources.</p><!--/ Abstract__block -->","PeriodicalId":47889,"journal":{"name":"Journal of Enterprise Information Management","volume":"35 1","pages":""},"PeriodicalIF":6.5,"publicationDate":"2025-01-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142989190","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Evolving “affordances” and “constraints” in mobile payment use: a study of Indian micro-enterprises’ UPI adoption process 移动支付使用中不断变化的“能力”和“约束”:对印度微型企业UPI采用过程的研究
IF 6.5 3区 管理学
Journal of Enterprise Information Management Pub Date : 2025-01-01 DOI: 10.1108/jeim-09-2023-0455
Mayank Kumar, Jang Bahadur Singh, Sujeet Kumar Sharma
{"title":"Evolving “affordances” and “constraints” in mobile payment use: a study of Indian micro-enterprises’ UPI adoption process","authors":"Mayank Kumar, Jang Bahadur Singh, Sujeet Kumar Sharma","doi":"10.1108/jeim-09-2023-0455","DOIUrl":"https://doi.org/10.1108/jeim-09-2023-0455","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This research aims to uncover how the adoption process of a mobile payment solution unfolds in its local use. We examined micro-enterprises’ adoption of UPI-based payment system in India.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>We employed an ethnographic approach to study the micro-entrepreneurs’ daily practice and adopted a relational ontology to conduct an “in-practice” enquiry of the UPI payment adoption process.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Applying the practice perspective of Technology Affordances and Constraints Theory, we found that UPI adoption was shaped through a dynamic interplay of emerging affordances and constraints. New features, such as All-in-one QR, enabled actions like cross-platform money transfer but also introduced challenges like fraud. Advancements in the technology addressed previous challenges but also created new hurdles. This cycle of evolving affordances and constraints within the contextual use of UPI payment technology shaped its adoption process.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>The findings contribute to the existing body of mobile payment literature by elucidating the role of localized and ongoing enactment of affordances and constraints. Unlike existing adoption theories, using relational concepts of affordances and constraints revealed how the integration of mobile payment into practice leads to emergent use patterns and widespread adoption.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>We emphasize the need for solutions that address localized challenges and contextual needs. The study advises policymakers to consider technology’s benefits and limitations in interventions.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The study offers a unique view on mobile payment adoption, highlighting the role of technological materiality and temporality. It reveals how the changing materiality of technology shapes the adoption process through localized affordances and constraints.</p><!--/ Abstract__block -->","PeriodicalId":47889,"journal":{"name":"Journal of Enterprise Information Management","volume":"48 1","pages":""},"PeriodicalIF":6.5,"publicationDate":"2025-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142911776","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Enterprise risk management effects on information systems-enabled strategic enterprise management: amplifying firm performance through strategic momentum and strategic flexibility in BRICS economies 企业风险管理对信息系统驱动型战略企业管理的影响:金砖国家经济体中通过战略动力和战略灵活性放大企业绩效
IF 6.5 3区 管理学
Journal of Enterprise Information Management Pub Date : 2024-12-06 DOI: 10.1108/jeim-12-2023-0625
Adilson Carlos Yoshikuni, Rajeev Dwivedi, Claudio Parisi, Jose Carlos Tiomatsu Oyadomari, Ronaldo Gomes Dultra-de-Lima
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