Journal of Islamic Marketing最新文献

筛选
英文 中文
You want my loyalty? Treat me fairly! A study of Islamic banking customers in South Africa 你想得到我的忠诚?公平待我!南非伊斯兰银行客户研究
IF 3.2
Journal of Islamic Marketing Pub Date : 2024-09-17 DOI: 10.1108/jima-06-2023-0178
Mornay Roberts-Lombard, Daniël Johannes Petzer
{"title":"You want my loyalty? Treat me fairly! A study of Islamic banking customers in South Africa","authors":"Mornay Roberts-Lombard, Daniël Johannes Petzer","doi":"10.1108/jima-06-2023-0178","DOIUrl":"https://doi.org/10.1108/jima-06-2023-0178","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The purpose of this study is to investigate possible drivers of loyalty amongst Islamic banking customers in Gauteng, South Africa. We ponder the relationships of service fairness (a secondorder reflective construct) with perceived value, satisfaction, and loyalty.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Data were obtained from Islamic banking customers in South Africa using interview-administered questionnaires. A total of 350 responses were perceived as being suitable for data analysis. The measurement and structural models were measured through structural equation modelling.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Service fairness and perceived value were found to be important drivers of loyalty within this context.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>This study demonstrates that service fairness and perceived value are precursors to the future loyalty intentions of Islamic banking customers. As such, they should be nurtured as key elements of the relationship building process.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The study guides South African Islamic banks and South African banks with Islamic windows to better understand how service fairness (interactional, procedural and distributive) fosters satisfaction, perceived value and loyalty (attitudinal and behavioural).</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>Enhancing comprehension of the relationship between service fairness and customer loyalty, with satisfaction and perceived value playing intermediary roles, represents an unexplored avenue in academic research within the context of Islamic banking in an emerging African market.</p><!--/ Abstract__block -->","PeriodicalId":47761,"journal":{"name":"Journal of Islamic Marketing","volume":"9 1","pages":""},"PeriodicalIF":3.2,"publicationDate":"2024-09-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142255260","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Influence of customer intention on patronizing halal logo in the food premises of Malaysia 顾客意向对光顾马来西亚食品店清真标识的影响
IF 3.2
Journal of Islamic Marketing Pub Date : 2024-09-16 DOI: 10.1108/jima-05-2023-0158
Norhidayah Pauzi, Asbah Razali, Saadan Man, Syed Mohd Jeffri Syed Jaafar, Mohd Hafiz Jamaludin
{"title":"Influence of customer intention on patronizing halal logo in the food premises of Malaysia","authors":"Norhidayah Pauzi, Asbah Razali, Saadan Man, Syed Mohd Jeffri Syed Jaafar, Mohd Hafiz Jamaludin","doi":"10.1108/jima-05-2023-0158","DOIUrl":"https://doi.org/10.1108/jima-05-2023-0158","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to examine attitude, perceived behavioral and religiosity that influence Muslim consumers’ intention in patronizing at food premises with halal logo.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The data were collected from 450 respondents on random sampling basis. Quantitative analysis was conducted using SEM SMARTPLS version 3.3.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Based on the findings gathered using PLS analysis with <em>n</em> = 450, it was indicated that attitude, perceived behavioral control and religiosity significantly influence Muslim consumers’ intention on patronizing at food premise with halal logo.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>The data collection for the present study was limited to the respondents in Kuala Lumpur among Muslim consumers, and limited to 450 sample sizes.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The presence of halal logo should be crucial in attracting consumers due to the comprehensive meaning it brings.</p><!--/ Abstract__block -->\u0000<h3>Social implications</h3>\u0000<p>In the context of food premises, the results of the research suggest that the halal logo shown by the food premise seems to operate significantly in attracting Muslim consumers toward the food premises. Muslim consumers need to be nourished by proper Islamic teachings and have a good understanding of halal principle.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The halal logo of food premise concerns the Muslims. Muslim consumers are relying on surrogates in selecting the alternatives for packaged goods in Islamic marketing literature. However, it is little known how Muslims use indicators to select food premises when there is no halal logo.</p><!--/ Abstract__block -->","PeriodicalId":47761,"journal":{"name":"Journal of Islamic Marketing","volume":"1 1","pages":""},"PeriodicalIF":3.2,"publicationDate":"2024-09-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142176999","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Bibliometric analysis of service quality and customer satisfaction in Islamic banking: a roadmap for future research 伊斯兰银行服务质量和客户满意度的文献计量分析:未来研究路线图
IF 3.2
Journal of Islamic Marketing Pub Date : 2024-09-04 DOI: 10.1108/jima-06-2023-0177
Dahlia Bonang, Bayu Arie Fianto, Raditya Sukmana
{"title":"Bibliometric analysis of service quality and customer satisfaction in Islamic banking: a roadmap for future research","authors":"Dahlia Bonang, Bayu Arie Fianto, Raditya Sukmana","doi":"10.1108/jima-06-2023-0177","DOIUrl":"https://doi.org/10.1108/jima-06-2023-0177","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to conduct a comprehensive bibliometric analysis, assessing studies related to service quality and customer satisfaction in Islamic banking.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Using a bibliometric approach, this research draws from literature samples retrieved in April 2023 from the SCOPUS database. The sample encompasses 138 articles published between 1999 and 2023, adhering to specific selection criteria. Analytical tools such as R program, VOSviewer and Microsoft Excel were used to categorise the data into three primary domains: productivity, citation patterns and network analysis. These categories further include the identification of research flows and prospective areas for further investigation.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The results indicate a substantial surge in publications between 2011 and 2022 involving 372 authors. This study identifies the primary contributors in terms of countries, affiliations, publications, sources and researchers. Seven distinct clusters emerged from the 138 papers, encompassing customer attitude, comparison studies, digital banking, customer loyalty, customer trust, consumer determinants and service quality. Additionally, the study outlines a future research agenda, posing specific research questions.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>Recognising the limitations inherent in focusing solely on Scopus-indexed publications, future studies may benefit from incorporating various databases, such as the Web of Science, for a more expansive exploration of study units. A systematic review of articles on a specific topic could also enhance the comprehensiveness of the study.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>This investigation empowers Islamic bank managers to devise targeted marketing plans, differentiating themselves from competitors. By implementing relevant improvements in operational and service processes, managers can enhance the customer experience, fostering a lasting competitive advantage. For academics, this study lays a robust foundation for further research, encouraging the development of a comprehensive conceptual model and empirical testing. The identification of current research gaps enables researchers to focus on areas that remain underexplored.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study not only illuminates critical gaps in existing research but also proposes a research agenda to guide future researchers in remaining pertinent, particularly within the context of Islamic banking marketing.</p><!--/ Abstract__block -->","PeriodicalId":47761,"journal":{"name":"Journal of Islamic Marketing","volume":"20 1","pages":""},"PeriodicalIF":3.2,"publicationDate":"2024-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142176861","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The interaction of effective drivers in future religious tourism development in Yazd province as a global religious destination 作为全球宗教目的地的亚兹德省未来宗教旅游发展的有效驱动因素的相互作用
IF 3.2
Journal of Islamic Marketing Pub Date : 2024-08-30 DOI: 10.1108/jima-04-2024-0168
Atefeh Mirhoseini, Shahnaz Nayebzadeh, Alireza Rousta
{"title":"The interaction of effective drivers in future religious tourism development in Yazd province as a global religious destination","authors":"Atefeh Mirhoseini, Shahnaz Nayebzadeh, Alireza Rousta","doi":"10.1108/jima-04-2024-0168","DOIUrl":"https://doi.org/10.1108/jima-04-2024-0168","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The geographical location of Yazd province has significant potential for religious tourism. To make the most of this opportunity, it is important to develop an interpretive structural modeling. This paper aims to outline a model for the development of religious tourism in Yazd province as a Global Religious Destination by identifying and analyzing the interaction of effective drivers in future religious tourism development.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The research methodology is based on the interpretative paradigm and is developmental in nature. It takes an exploratory-analytical approach through the adoption of an inductive method and uses mixed research (qualitative/quantitative) involving religious tourism experts and tourists. The study consists of three main steps. In the first step, effective drivers in future religious tourism development were identified through content analysis of published articles. In the second step, the identified drivers were finalized through a survey of experts. Using futures research and Micmac software, a model was designed to investigate the interaction of the future drivers of religious tourism development. In the third step of the research, 384 tourists who visited Yazd Global Religious Destination participated to check the accuracy of the presented model.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Content analysis and review of scientific documents have identified 14 effective drivers in future religious tourism development that have finalized in a layered model. The model identified factors from the most influential at level one to the least influential at level eight. the theoretical foundations of this research confirmed by 384 visitors participated.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>developing religious tourism, whether in the form of a religious city, a religious value system, a religious ceremony and a religious business, requires a comprehensive view that includes tourist’s mental and visual imagery, destination brand’s ideals and visions, religious belief, governmental and formal activities and the material and spiritual capital that can offer religious life style in the world markets to audiences from all over the world in the best way and in the dynamic conditions of competition between destination brands, occupy the first rungs of the audience’s mental ladder.</p><!--/ Abstract__block -->","PeriodicalId":47761,"journal":{"name":"Journal of Islamic Marketing","volume":"2016 1","pages":""},"PeriodicalIF":3.2,"publicationDate":"2024-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142177005","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Indonesian youth tourist motivation intention to visit Phuket: a post Covid-19 study with the moderating role of health risk using SPSS PROCESS macro (Model 1) 印尼青年游客游览普吉岛的动机意向:利用 SPSS PROCESS 宏(模型 1)对健康风险的调节作用进行的 Covid-19 后研究
IF 3.2
Journal of Islamic Marketing Pub Date : 2024-08-29 DOI: 10.1108/jima-11-2022-0305
Nimit Soonsan, Zulfiqar Ali Jumani, Sarayute Thongmun, Suphattra Sangthong
{"title":"The Indonesian youth tourist motivation intention to visit Phuket: a post Covid-19 study with the moderating role of health risk using SPSS PROCESS macro (Model 1)","authors":"Nimit Soonsan, Zulfiqar Ali Jumani, Sarayute Thongmun, Suphattra Sangthong","doi":"10.1108/jima-11-2022-0305","DOIUrl":"https://doi.org/10.1108/jima-11-2022-0305","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>There are two goals for this study. Firstly, this study aims to understand the impact of various youth tourist motivations, such as Muslim amenities, Islamic product travel, attraction, perceived value and service quality, on the intention to visit Phuket. Secondly, this study aims to determine whether or not young people's perceptions of health risks influence their motivations and decisions to travel to Phuket in the wake of the COVID-19 pandemic.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This study used a quantitative methodology, using nonprobability convenience sampling to collect responses from 249 Indonesian youths who intended to visit Phuket after the COVID-19 pandemic. Hayes' (2018) SPSS PROCESS macro (Model 1) was used to test the research model.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The findings showed that the intention to travel was significantly affected by factors such as Muslim amenities, Islamic product travel, attraction, perceived value and service quality. Furthermore, the perceived health risk moderated three dimensions of Islamic product travel, perceived value and service quality on intention to visit.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>This study is limited to a sample of Indonesian youth tourists and the impacts of motivation (Muslim amenities, Islamic product travel, attractiveness, perceived value and service quality) and the moderating influence of health risk on the desire to visit Phuket.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study sheds insight into the influence of several young tourists' motives on the intention to visit Phuket and the moderating role of perceived health risks. The findings provide essential insights for marketing strategies and the development of the international destination. Specifically, the study suggests developing products with Islamic attributes, emphasising the attraction factor and improving perceived values. The study also provides a model that demonstrates how religious values can affect an individual's decision-making process.</p><!--/ Abstract__block -->","PeriodicalId":47761,"journal":{"name":"Journal of Islamic Marketing","volume":"44 1","pages":""},"PeriodicalIF":3.2,"publicationDate":"2024-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142177000","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Enhancing halal food traceability: a model for rebuilding trust and integrity in Muslim countries 加强清真食品的可追溯性:穆斯林国家重建信任和诚信的模式
IF 3.2
Journal of Islamic Marketing Pub Date : 2024-08-16 DOI: 10.1108/jima-06-2023-0167
Laila A.H.F. Dashti, Tom Jackson, Andrew West, Lisa Jackson
{"title":"Enhancing halal food traceability: a model for rebuilding trust and integrity in Muslim countries","authors":"Laila A.H.F. Dashti, Tom Jackson, Andrew West, Lisa Jackson","doi":"10.1108/jima-06-2023-0167","DOIUrl":"https://doi.org/10.1108/jima-06-2023-0167","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Due to increasing scandals involving non-halal foods, contamination and fraudulent practices within the halal food supply chain, this paper aims to identify pivotal factors closely tied to halal food traceability and subsequently proposes a comprehensive halal food traceability model rooted in these factors.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The approach involved conducting a content analysis to meticulously gather data from existing scholarly works. Subsequently, the authors analysed this data using a thematic approach.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The extensive literature review yielded the identification of eight pivotal factors for the adoption and implementation of effective halal food traceability systems. These factors encompass consensus on halal food standards, government support, meeting consumer demands, ensuring the authenticity of halal food integrity, leveraging technological advancements, adherence to halal standards and certification systems, fostering stakeholder collaboration and promoting research and educational initiatives. Building upon these factors, this study presents a halal food traceability factorial model that can serve as a foundation for constructing a robust and readily-adoptable traceability system within Muslim countries.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The proposed halal food traceability model offers invaluable insights to stakeholders within both private enterprises and governmental bodies. By taking into account the identified factors, these stakeholders can significantly enhance their prospects for the successful adoption and implementation of traceability systems. Additionally, the paper expounds upon practical recommendations for practitioners and highlights avenues for future research aimed at establishing a robust halal traceability system across Muslim countries.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This paper stands as a significant contribution within the limited body of research addressing the development of an effective and readily-adoptable traceability model, thereby bolstering the integrity and safety of halal food. The outcomes of this paper are expected to catalyse improvements in the adoption and implementation of halal food traceability practices across Muslim nations.</p><!--/ Abstract__block -->","PeriodicalId":47761,"journal":{"name":"Journal of Islamic Marketing","volume":"107 1","pages":""},"PeriodicalIF":3.2,"publicationDate":"2024-08-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142177001","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Customer loyalty model in Islamic bank: mosque perspective 伊斯兰银行的客户忠诚度模型:清真寺视角
IF 3.2
Journal of Islamic Marketing Pub Date : 2024-08-15 DOI: 10.1108/jima-11-2023-0349
Ahmad Syarief Iskandar, Muhammad Nur Alam Muhajir, Erwin Erwin, Fasiha Fasiha
{"title":"Customer loyalty model in Islamic bank: mosque perspective","authors":"Ahmad Syarief Iskandar, Muhammad Nur Alam Muhajir, Erwin Erwin, Fasiha Fasiha","doi":"10.1108/jima-11-2023-0349","DOIUrl":"https://doi.org/10.1108/jima-11-2023-0349","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to test the empirical Islamic bank customer loyalty model with the perspective of mosques as customers.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The type of research used is quantitative to collect data from mosque customers; 93 questionnaires were analyzed using partial least square-structural equation modeling.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>This research found a significant relationship between service quality and perceived value, service quality and brand image, perceived value and customer satisfaction, brand image and customer loyalty and customer satisfaction with brand image.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>First, this study only collects data from certain organizations or communities so that further research can develop the model by adding several other communities or organizations. Second, this research does not include several other important variables that influence customer loyalty, such as product innovation and company capabilities.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>Islamic bank customer loyalty models have been widely explored from the perspective of individual customers only. This research offers new attributes that influence customer loyalty models in the context of organizations or communities, namely, mosques.</p><!--/ Abstract__block -->","PeriodicalId":47761,"journal":{"name":"Journal of Islamic Marketing","volume":"186 15 1","pages":""},"PeriodicalIF":3.2,"publicationDate":"2024-08-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142177002","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Potential customers’ intention to use Islamic banking products in Cameroon: the mediating effect of attitude 喀麦隆潜在客户使用伊斯兰银行产品的意向:态度的中介效应
IF 3.2
Journal of Islamic Marketing Pub Date : 2024-08-14 DOI: 10.1108/jima-10-2023-0322
Issa Hamadou, M. Luthfi Hamidi, Aimatul Yumna
{"title":"Potential customers’ intention to use Islamic banking products in Cameroon: the mediating effect of attitude","authors":"Issa Hamadou, M. Luthfi Hamidi, Aimatul Yumna","doi":"10.1108/jima-10-2023-0322","DOIUrl":"https://doi.org/10.1108/jima-10-2023-0322","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to examine factors influencing potential customers’ intention to patronize Islamic banking products in Cameroon.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>To achieve this, a structured questionnaire was used with 318 respondents, and 300 were usable for analysis with a respondent rate of 94%. The study used SEM-PLS to analyze the data.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The findings suggested that attitude, religious motivation, awareness, subjective norm and relative advantage significantly affect potential customers intention toward Islamic banking products, while perceived regulatory and perceived innovation are insignificant. Furthermore, attitude substantially mediates the relationship between religious motivation, awareness, subjective norm, relative advantage and perceived innovation.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>However, this study focused on potential customers living in Muslim zones; future research should compare users and nonusers of Islamic banking products in both Muslim and non-Muslim zones to capture a big picture about customers’ perceptions of Islamic banking products in Cameroon.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The results of this study contribute to the literature by providing a new framework that combines the theories of planned behavior and diffusion of innovation theory and provides managerial implications at the level of Islamic finance operators. Meanwhile, this research offers some policy recommendations that can help boost the development of Islamic finance in Cameroon and promote financial inclusion.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>To the best of the authors’ knowledge, this is the first research about potential customers’ intention to use Islamic banking products in Cameroon.</p><!--/ Abstract__block -->","PeriodicalId":47761,"journal":{"name":"Journal of Islamic Marketing","volume":"9 1","pages":""},"PeriodicalIF":3.2,"publicationDate":"2024-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142177003","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Shifting sands: the use of marketing communication strategies in corporate social responsibility disclosure in the United Arab Emirates 风云变幻:阿拉伯联合酋长国在企业社会责任披露中运用营销传播战略
IF 3.2
Journal of Islamic Marketing Pub Date : 2024-08-07 DOI: 10.1108/jima-07-2023-0208
Catherine Nickerson, Effrosyni Georgiadou
{"title":"Shifting sands: the use of marketing communication strategies in corporate social responsibility disclosure in the United Arab Emirates","authors":"Catherine Nickerson, Effrosyni Georgiadou","doi":"10.1108/jima-07-2023-0208","DOIUrl":"https://doi.org/10.1108/jima-07-2023-0208","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to investigate the evolution of sustainability reporting in the United Arab Emirates (UAE) against a backdrop of changing legislation. It uses qualitative content analysis within the corporate social responsibility (CSR) communication framework proposed by Kotler and Lee (2005) to investigate how corporations in the UAE disclosed information on their CSR activities in 2018 and 2023.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The authors refer to the CSR communication framework proposed by Kotler and Lee (2005), which puts forward a set of marketing communication strategies that can be used to promote a corporation. The authors identify the strategies used by the top 14 companies operating in the UAE in their CSR disclosure in the fall of 2018 and the spring of 2023, respectively. The authors note any changes that have occurred over time and differences between the distinct business sectors.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The findings indicate a continuing reliance on the marketing communication strategies associated with corporate philanthropy, cause promotion and being a good corporate citizen. All of the corporations in the study showed evidence of engaging in an increasing diversity of CSR initiatives and a corresponding diversity in the marketing communication strategies they used to promote them.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>Corporations wishing to promote themselves through their CSR activities and build a positive reputation would do well to select a diverse set of CSR activities communicated in a variety of ways.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>To the best of the authors’ knowledge, this study is the first longitudinal, comparative study examining the CSR marketing strategies of the top corporations in the UAE. As such, it contributes to the ongoing debate on CSR in the Middle East in general and to understanding more about the approach as well as the changes in approach to CSR in a Muslim-majority Middle-eastern and secular developing economy, the impact of CSR legislation and government regulation on CSR disclosures in different business sectors and the promotional opportunities afforded by effective CSR disclosure within the UAE in particular.</p><!--/ Abstract__block -->","PeriodicalId":47761,"journal":{"name":"Journal of Islamic Marketing","volume":"5 1","pages":""},"PeriodicalIF":3.2,"publicationDate":"2024-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141969495","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Doing business in an Islamic context: six schools of thought 在伊斯兰背景下经商:六种思想流派
IF 3.2
Journal of Islamic Marketing Pub Date : 2024-08-06 DOI: 10.1108/jima-10-2023-0324
Ron Berger, Abbas J. Ali, Bradley R. Barnes, Ilan Alon
{"title":"Doing business in an Islamic context: six schools of thought","authors":"Ron Berger, Abbas J. Ali, Bradley R. Barnes, Ilan Alon","doi":"10.1108/jima-10-2023-0324","DOIUrl":"https://doi.org/10.1108/jima-10-2023-0324","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>With close to two billion people occupying some 50 countries and spending in excess of US$2tn on food and recreational services alone, Muslim societies represent a significant segment of the world’s population, which warrants greater research attention and better understanding. While Islamic scholarship dates back over 1,400 years, few scholars have studied the impact of Islamic teachings and their effect on surrounding business and policy. The purpose of this paper is to better connect business strategy with Islamic philosophy.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This research is a theoretical paper based on literature review of existing works in academia and from the Koran. The researchers consulted academics and religious leader to better understand the written word and its implications on the various philosophies. This paper offers a sound foundation for further research on Islamic business philosophy.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>This research is the base for further exploration into Islamic business philosophy and their underpinnings. To better understand Islamic business models, this study introduces three main and three minor schools of thought to provide a foundation for further research. The schools differ in their theological assumptions and worldviews. Some of them place emphases on traditional approaches, i.e. Jabria (like contemporary Salafies) and some underscore the virtue of reasons and enlightenment (e.g. Mu’tazila or the rationalists).</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>In brief, the study posits six different perspectives and interpretations relevant to Islamic policy that will be useful for both managerial practitioners and scholars to consider when undertaking business in a Muslim context.</p><!--/ Abstract__block -->","PeriodicalId":47761,"journal":{"name":"Journal of Islamic Marketing","volume":"44 1","pages":""},"PeriodicalIF":3.2,"publicationDate":"2024-08-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141881276","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
相关产品
×
本文献相关产品
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术官方微信