Journal of Islamic Marketing最新文献

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You want my loyalty? Treat me fairly! A study of Islamic banking customers in South Africa 你想得到我的忠诚?公平待我!南非伊斯兰银行客户研究
IF 3.2
Journal of Islamic Marketing Pub Date : 2024-09-17 DOI: 10.1108/jima-06-2023-0178
Mornay Roberts-Lombard, Daniël Johannes Petzer
{"title":"You want my loyalty? Treat me fairly! A study of Islamic banking customers in South Africa","authors":"Mornay Roberts-Lombard, Daniël Johannes Petzer","doi":"10.1108/jima-06-2023-0178","DOIUrl":"https://doi.org/10.1108/jima-06-2023-0178","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The purpose of this study is to investigate possible drivers of loyalty amongst Islamic banking customers in Gauteng, South Africa. We ponder the relationships of service fairness (a secondorder reflective construct) with perceived value, satisfaction, and loyalty.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Data were obtained from Islamic banking customers in South Africa using interview-administered questionnaires. A total of 350 responses were perceived as being suitable for data analysis. The measurement and structural models were measured through structural equation modelling.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Service fairness and perceived value were found to be important drivers of loyalty within this context.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>This study demonstrates that service fairness and perceived value are precursors to the future loyalty intentions of Islamic banking customers. As such, they should be nurtured as key elements of the relationship building process.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The study guides South African Islamic banks and South African banks with Islamic windows to better understand how service fairness (interactional, procedural and distributive) fosters satisfaction, perceived value and loyalty (attitudinal and behavioural).</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>Enhancing comprehension of the relationship between service fairness and customer loyalty, with satisfaction and perceived value playing intermediary roles, represents an unexplored avenue in academic research within the context of Islamic banking in an emerging African market.</p><!--/ Abstract__block -->","PeriodicalId":47761,"journal":{"name":"Journal of Islamic Marketing","volume":null,"pages":null},"PeriodicalIF":3.2,"publicationDate":"2024-09-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142255260","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Influence of customer intention on patronizing halal logo in the food premises of Malaysia 顾客意向对光顾马来西亚食品店清真标识的影响
IF 3.2
Journal of Islamic Marketing Pub Date : 2024-09-16 DOI: 10.1108/jima-05-2023-0158
Norhidayah Pauzi, Asbah Razali, Saadan Man, Syed Mohd Jeffri Syed Jaafar, Mohd Hafiz Jamaludin
{"title":"Influence of customer intention on patronizing halal logo in the food premises of Malaysia","authors":"Norhidayah Pauzi, Asbah Razali, Saadan Man, Syed Mohd Jeffri Syed Jaafar, Mohd Hafiz Jamaludin","doi":"10.1108/jima-05-2023-0158","DOIUrl":"https://doi.org/10.1108/jima-05-2023-0158","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to examine attitude, perceived behavioral and religiosity that influence Muslim consumers’ intention in patronizing at food premises with halal logo.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The data were collected from 450 respondents on random sampling basis. Quantitative analysis was conducted using SEM SMARTPLS version 3.3.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Based on the findings gathered using PLS analysis with <em>n</em> = 450, it was indicated that attitude, perceived behavioral control and religiosity significantly influence Muslim consumers’ intention on patronizing at food premise with halal logo.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>The data collection for the present study was limited to the respondents in Kuala Lumpur among Muslim consumers, and limited to 450 sample sizes.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The presence of halal logo should be crucial in attracting consumers due to the comprehensive meaning it brings.</p><!--/ Abstract__block -->\u0000<h3>Social implications</h3>\u0000<p>In the context of food premises, the results of the research suggest that the halal logo shown by the food premise seems to operate significantly in attracting Muslim consumers toward the food premises. Muslim consumers need to be nourished by proper Islamic teachings and have a good understanding of halal principle.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The halal logo of food premise concerns the Muslims. Muslim consumers are relying on surrogates in selecting the alternatives for packaged goods in Islamic marketing literature. However, it is little known how Muslims use indicators to select food premises when there is no halal logo.</p><!--/ Abstract__block -->","PeriodicalId":47761,"journal":{"name":"Journal of Islamic Marketing","volume":null,"pages":null},"PeriodicalIF":3.2,"publicationDate":"2024-09-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142176999","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Bibliometric analysis of service quality and customer satisfaction in Islamic banking: a roadmap for future research 伊斯兰银行服务质量和客户满意度的文献计量分析:未来研究路线图
IF 3.2
Journal of Islamic Marketing Pub Date : 2024-09-04 DOI: 10.1108/jima-06-2023-0177
Dahlia Bonang, Bayu Arie Fianto, Raditya Sukmana
{"title":"Bibliometric analysis of service quality and customer satisfaction in Islamic banking: a roadmap for future research","authors":"Dahlia Bonang, Bayu Arie Fianto, Raditya Sukmana","doi":"10.1108/jima-06-2023-0177","DOIUrl":"https://doi.org/10.1108/jima-06-2023-0177","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to conduct a comprehensive bibliometric analysis, assessing studies related to service quality and customer satisfaction in Islamic banking.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Using a bibliometric approach, this research draws from literature samples retrieved in April 2023 from the SCOPUS database. The sample encompasses 138 articles published between 1999 and 2023, adhering to specific selection criteria. Analytical tools such as R program, VOSviewer and Microsoft Excel were used to categorise the data into three primary domains: productivity, citation patterns and network analysis. These categories further include the identification of research flows and prospective areas for further investigation.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The results indicate a substantial surge in publications between 2011 and 2022 involving 372 authors. This study identifies the primary contributors in terms of countries, affiliations, publications, sources and researchers. Seven distinct clusters emerged from the 138 papers, encompassing customer attitude, comparison studies, digital banking, customer loyalty, customer trust, consumer determinants and service quality. Additionally, the study outlines a future research agenda, posing specific research questions.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>Recognising the limitations inherent in focusing solely on Scopus-indexed publications, future studies may benefit from incorporating various databases, such as the Web of Science, for a more expansive exploration of study units. A systematic review of articles on a specific topic could also enhance the comprehensiveness of the study.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>This investigation empowers Islamic bank managers to devise targeted marketing plans, differentiating themselves from competitors. By implementing relevant improvements in operational and service processes, managers can enhance the customer experience, fostering a lasting competitive advantage. For academics, this study lays a robust foundation for further research, encouraging the development of a comprehensive conceptual model and empirical testing. The identification of current research gaps enables researchers to focus on areas that remain underexplored.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study not only illuminates critical gaps in existing research but also proposes a research agenda to guide future researchers in remaining pertinent, particularly within the context of Islamic banking marketing.</p><!--/ Abstract__block -->","PeriodicalId":47761,"journal":{"name":"Journal of Islamic Marketing","volume":null,"pages":null},"PeriodicalIF":3.2,"publicationDate":"2024-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142176861","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The interaction of effective drivers in future religious tourism development in Yazd province as a global religious destination 作为全球宗教目的地的亚兹德省未来宗教旅游发展的有效驱动因素的相互作用
IF 3.2
Journal of Islamic Marketing Pub Date : 2024-08-30 DOI: 10.1108/jima-04-2024-0168
Atefeh Mirhoseini, Shahnaz Nayebzadeh, Alireza Rousta
{"title":"The interaction of effective drivers in future religious tourism development in Yazd province as a global religious destination","authors":"Atefeh Mirhoseini, Shahnaz Nayebzadeh, Alireza Rousta","doi":"10.1108/jima-04-2024-0168","DOIUrl":"https://doi.org/10.1108/jima-04-2024-0168","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The geographical location of Yazd province has significant potential for religious tourism. To make the most of this opportunity, it is important to develop an interpretive structural modeling. This paper aims to outline a model for the development of religious tourism in Yazd province as a Global Religious Destination by identifying and analyzing the interaction of effective drivers in future religious tourism development.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The research methodology is based on the interpretative paradigm and is developmental in nature. It takes an exploratory-analytical approach through the adoption of an inductive method and uses mixed research (qualitative/quantitative) involving religious tourism experts and tourists. The study consists of three main steps. In the first step, effective drivers in future religious tourism development were identified through content analysis of published articles. In the second step, the identified drivers were finalized through a survey of experts. Using futures research and Micmac software, a model was designed to investigate the interaction of the future drivers of religious tourism development. In the third step of the research, 384 tourists who visited Yazd Global Religious Destination participated to check the accuracy of the presented model.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Content analysis and review of scientific documents have identified 14 effective drivers in future religious tourism development that have finalized in a layered model. The model identified factors from the most influential at level one to the least influential at level eight. the theoretical foundations of this research confirmed by 384 visitors participated.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>developing religious tourism, whether in the form of a religious city, a religious value system, a religious ceremony and a religious business, requires a comprehensive view that includes tourist’s mental and visual imagery, destination brand’s ideals and visions, religious belief, governmental and formal activities and the material and spiritual capital that can offer religious life style in the world markets to audiences from all over the world in the best way and in the dynamic conditions of competition between destination brands, occupy the first rungs of the audience’s mental ladder.</p><!--/ Abstract__block -->","PeriodicalId":47761,"journal":{"name":"Journal of Islamic Marketing","volume":null,"pages":null},"PeriodicalIF":3.2,"publicationDate":"2024-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142177005","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Indonesian youth tourist motivation intention to visit Phuket: a post Covid-19 study with the moderating role of health risk using SPSS PROCESS macro (Model 1) 印尼青年游客游览普吉岛的动机意向:利用 SPSS PROCESS 宏(模型 1)对健康风险的调节作用进行的 Covid-19 后研究
IF 3.2
Journal of Islamic Marketing Pub Date : 2024-08-29 DOI: 10.1108/jima-11-2022-0305
Nimit Soonsan, Zulfiqar Ali Jumani, Sarayute Thongmun, Suphattra Sangthong
{"title":"The Indonesian youth tourist motivation intention to visit Phuket: a post Covid-19 study with the moderating role of health risk using SPSS PROCESS macro (Model 1)","authors":"Nimit Soonsan, Zulfiqar Ali Jumani, Sarayute Thongmun, Suphattra Sangthong","doi":"10.1108/jima-11-2022-0305","DOIUrl":"https://doi.org/10.1108/jima-11-2022-0305","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>There are two goals for this study. Firstly, this study aims to understand the impact of various youth tourist motivations, such as Muslim amenities, Islamic product travel, attraction, perceived value and service quality, on the intention to visit Phuket. Secondly, this study aims to determine whether or not young people's perceptions of health risks influence their motivations and decisions to travel to Phuket in the wake of the COVID-19 pandemic.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This study used a quantitative methodology, using nonprobability convenience sampling to collect responses from 249 Indonesian youths who intended to visit Phuket after the COVID-19 pandemic. Hayes' (2018) SPSS PROCESS macro (Model 1) was used to test the research model.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The findings showed that the intention to travel was significantly affected by factors such as Muslim amenities, Islamic product travel, attraction, perceived value and service quality. Furthermore, the perceived health risk moderated three dimensions of Islamic product travel, perceived value and service quality on intention to visit.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>This study is limited to a sample of Indonesian youth tourists and the impacts of motivation (Muslim amenities, Islamic product travel, attractiveness, perceived value and service quality) and the moderating influence of health risk on the desire to visit Phuket.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study sheds insight into the influence of several young tourists' motives on the intention to visit Phuket and the moderating role of perceived health risks. The findings provide essential insights for marketing strategies and the development of the international destination. Specifically, the study suggests developing products with Islamic attributes, emphasising the attraction factor and improving perceived values. The study also provides a model that demonstrates how religious values can affect an individual's decision-making process.</p><!--/ Abstract__block -->","PeriodicalId":47761,"journal":{"name":"Journal of Islamic Marketing","volume":null,"pages":null},"PeriodicalIF":3.2,"publicationDate":"2024-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142177000","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Enhancing halal food traceability: a model for rebuilding trust and integrity in Muslim countries 加强清真食品的可追溯性:穆斯林国家重建信任和诚信的模式
IF 3.2
Journal of Islamic Marketing Pub Date : 2024-08-16 DOI: 10.1108/jima-06-2023-0167
Laila A.H.F. Dashti, Tom Jackson, Andrew West, Lisa Jackson
{"title":"Enhancing halal food traceability: a model for rebuilding trust and integrity in Muslim countries","authors":"Laila A.H.F. Dashti, Tom Jackson, Andrew West, Lisa Jackson","doi":"10.1108/jima-06-2023-0167","DOIUrl":"https://doi.org/10.1108/jima-06-2023-0167","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Due to increasing scandals involving non-halal foods, contamination and fraudulent practices within the halal food supply chain, this paper aims to identify pivotal factors closely tied to halal food traceability and subsequently proposes a comprehensive halal food traceability model rooted in these factors.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The approach involved conducting a content analysis to meticulously gather data from existing scholarly works. Subsequently, the authors analysed this data using a thematic approach.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The extensive literature review yielded the identification of eight pivotal factors for the adoption and implementation of effective halal food traceability systems. These factors encompass consensus on halal food standards, government support, meeting consumer demands, ensuring the authenticity of halal food integrity, leveraging technological advancements, adherence to halal standards and certification systems, fostering stakeholder collaboration and promoting research and educational initiatives. Building upon these factors, this study presents a halal food traceability factorial model that can serve as a foundation for constructing a robust and readily-adoptable traceability system within Muslim countries.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The proposed halal food traceability model offers invaluable insights to stakeholders within both private enterprises and governmental bodies. By taking into account the identified factors, these stakeholders can significantly enhance their prospects for the successful adoption and implementation of traceability systems. Additionally, the paper expounds upon practical recommendations for practitioners and highlights avenues for future research aimed at establishing a robust halal traceability system across Muslim countries.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This paper stands as a significant contribution within the limited body of research addressing the development of an effective and readily-adoptable traceability model, thereby bolstering the integrity and safety of halal food. The outcomes of this paper are expected to catalyse improvements in the adoption and implementation of halal food traceability practices across Muslim nations.</p><!--/ Abstract__block -->","PeriodicalId":47761,"journal":{"name":"Journal of Islamic Marketing","volume":null,"pages":null},"PeriodicalIF":3.2,"publicationDate":"2024-08-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142177001","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Customer loyalty model in Islamic bank: mosque perspective 伊斯兰银行的客户忠诚度模型:清真寺视角
IF 3.2
Journal of Islamic Marketing Pub Date : 2024-08-15 DOI: 10.1108/jima-11-2023-0349
Ahmad Syarief Iskandar, Muhammad Nur Alam Muhajir, Erwin Erwin, Fasiha Fasiha
{"title":"Customer loyalty model in Islamic bank: mosque perspective","authors":"Ahmad Syarief Iskandar, Muhammad Nur Alam Muhajir, Erwin Erwin, Fasiha Fasiha","doi":"10.1108/jima-11-2023-0349","DOIUrl":"https://doi.org/10.1108/jima-11-2023-0349","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to test the empirical Islamic bank customer loyalty model with the perspective of mosques as customers.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The type of research used is quantitative to collect data from mosque customers; 93 questionnaires were analyzed using partial least square-structural equation modeling.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>This research found a significant relationship between service quality and perceived value, service quality and brand image, perceived value and customer satisfaction, brand image and customer loyalty and customer satisfaction with brand image.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>First, this study only collects data from certain organizations or communities so that further research can develop the model by adding several other communities or organizations. Second, this research does not include several other important variables that influence customer loyalty, such as product innovation and company capabilities.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>Islamic bank customer loyalty models have been widely explored from the perspective of individual customers only. This research offers new attributes that influence customer loyalty models in the context of organizations or communities, namely, mosques.</p><!--/ Abstract__block -->","PeriodicalId":47761,"journal":{"name":"Journal of Islamic Marketing","volume":null,"pages":null},"PeriodicalIF":3.2,"publicationDate":"2024-08-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142177002","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Potential customers’ intention to use Islamic banking products in Cameroon: the mediating effect of attitude 喀麦隆潜在客户使用伊斯兰银行产品的意向:态度的中介效应
IF 3.2
Journal of Islamic Marketing Pub Date : 2024-08-14 DOI: 10.1108/jima-10-2023-0322
Issa Hamadou, M. Luthfi Hamidi, Aimatul Yumna
{"title":"Potential customers’ intention to use Islamic banking products in Cameroon: the mediating effect of attitude","authors":"Issa Hamadou, M. Luthfi Hamidi, Aimatul Yumna","doi":"10.1108/jima-10-2023-0322","DOIUrl":"https://doi.org/10.1108/jima-10-2023-0322","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to examine factors influencing potential customers’ intention to patronize Islamic banking products in Cameroon.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>To achieve this, a structured questionnaire was used with 318 respondents, and 300 were usable for analysis with a respondent rate of 94%. The study used SEM-PLS to analyze the data.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The findings suggested that attitude, religious motivation, awareness, subjective norm and relative advantage significantly affect potential customers intention toward Islamic banking products, while perceived regulatory and perceived innovation are insignificant. Furthermore, attitude substantially mediates the relationship between religious motivation, awareness, subjective norm, relative advantage and perceived innovation.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>However, this study focused on potential customers living in Muslim zones; future research should compare users and nonusers of Islamic banking products in both Muslim and non-Muslim zones to capture a big picture about customers’ perceptions of Islamic banking products in Cameroon.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The results of this study contribute to the literature by providing a new framework that combines the theories of planned behavior and diffusion of innovation theory and provides managerial implications at the level of Islamic finance operators. Meanwhile, this research offers some policy recommendations that can help boost the development of Islamic finance in Cameroon and promote financial inclusion.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>To the best of the authors’ knowledge, this is the first research about potential customers’ intention to use Islamic banking products in Cameroon.</p><!--/ Abstract__block -->","PeriodicalId":47761,"journal":{"name":"Journal of Islamic Marketing","volume":null,"pages":null},"PeriodicalIF":3.2,"publicationDate":"2024-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142177003","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Investigating the factors contributing to employee engagement in Islamic higher education institutions 调查促进伊斯兰高等教育机构员工敬业度的因素
IF 3.1
Journal of Islamic Marketing Pub Date : 2024-08-12 DOI: 10.1108/jima-12-2022-0327
H. Jaiyeoba, Noor Yuslida Hazahari
{"title":"Investigating the factors contributing to employee engagement in Islamic higher education institutions","authors":"H. Jaiyeoba, Noor Yuslida Hazahari","doi":"10.1108/jima-12-2022-0327","DOIUrl":"https://doi.org/10.1108/jima-12-2022-0327","url":null,"abstract":"Purpose\u0000Employee engagement has been identified as a prevalent issue affecting higher education institutions, particularly since the emergence of COVID-19. Therefore, this study aims to investigate the factors contributing to employee engagement in Islamic higher education institutions in the context of Malaysia.\u0000\u0000Design/methodology/approach\u0000A quantitative research design was used for this study, and a survey questionnaire was used to collect data from 340 staff members of Islamic higher education institutions in Malaysia. The proposed hypotheses underwent testing through the statistical technique of structural equation modelling, using statistical package for the social sciences (SPSS) and analysis of moment structures (AMOS).\u0000\u0000Findings\u0000The results indicate that training and development, trustworthiness, workplace spirituality, reward and recognition, management support and job autonomy significantly contribute to employee engagement in Islamic higher education institutions in Malaysia.\u0000\u0000Research limitations/implications\u0000This study is limited to the staff of Islamic higher education institutions in Malaysia. A comparative cross-cultural research approach may be preferred for a more comprehensive understanding. Therefore, future researchers are encouraged to consider this limitation when investigating the factors contributing to employee engagement in Islamic higher education institutions, particularly to confirm the cogency of our findings.\u0000\u0000Originality/value\u0000The findings provide valuable insights into the workforce factors that play key roles in developing a highly engaged workforce in Islamic higher education institutions. This study contributes to the enrichment of the literature in this specific area of study.\u0000","PeriodicalId":47761,"journal":{"name":"Journal of Islamic Marketing","volume":null,"pages":null},"PeriodicalIF":3.1,"publicationDate":"2024-08-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141919221","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The impact of the Indonesia–OIC countries’ free trade agreement on the halal food sector: CGE analysis 印度尼西亚-伊斯兰会议组织国家自由贸易协定对清真食品行业的影响:CGE 分析
IF 3.1
Journal of Islamic Marketing Pub Date : 2024-08-12 DOI: 10.1108/jima-03-2023-0075
Masruri Muchtar, Ahmad Rodoni, Euis Amalia, T. Warninda
{"title":"The impact of the Indonesia–OIC countries’ free trade agreement on the halal food sector: CGE analysis","authors":"Masruri Muchtar, Ahmad Rodoni, Euis Amalia, T. Warninda","doi":"10.1108/jima-03-2023-0075","DOIUrl":"https://doi.org/10.1108/jima-03-2023-0075","url":null,"abstract":"\u0000Purpose\u0000This study aims to analyse the potential impacts of free trade agreement (FTA) between Indonesia and Organisation of Islamic Cooperation (OIC) countries by eliminating import tariffs in the halal food sector on welfare, gross domestic product (GDP) and trade balance. OIC countries as the second-largest organisation after the United Nations are the potential markets for the halal food industry.\u0000\u0000\u0000Design/methodology/approach\u0000This study used the Global Trade Analysis Project database version 10 by adopting a computable general equilibrium (CGE) model for two scenarios. The first scenario stated that Indonesia should conduct an FTA with ten potential OIC countries as export destination, while the second one stated that it should be conducted with all OIC countries.\u0000\u0000\u0000Findings\u0000Indonesia is predicted to get the highest increase in welfare by making an FTA with all OIC countries. Scenario 2 showed that Indonesia had much higher changes in real GDP with a positive change of 0.0018%. Even though it is projected to experience a surplus in the trade balance in both scenarios, Indonesia is predicted to experience a decline in exports for the particular halal food sector. The findings contribute some new insights to the existing literature, revealing an alignment between economic integration and the concept of international trade in Islam.\u0000\u0000\u0000Research limitations/implications\u0000The limitation of this study is the available data that cannot describe the population of all OIC countries. Only 31 countries out of a total of 56 OIC countries can be used in research. The scope of research is limited to analysing FTAs between Indonesia and OIC countries in the form of abolishing import tariffs and does not include non-tariff barrier issues such as halal certification.\u0000\u0000\u0000Practical implications\u0000The preferential trade agreement is considered relevant as Indonesia’s initial commitment to conduct a bilateral trade with ten selected OIC countries. The Indonesia Government, however, still needs to make several mitigation efforts in various sectors experiencing losses as a result of economic integration, such as by creating a more conducive business climate, supporting the sources of capital, facilitating bureaucratic affairs, as well as providing tax incentives.\u0000\u0000\u0000Originality/value\u0000This paper contributes to the literature by focusing on the critical aspects of the FTA’s impacts on halal food sectors by optimizing the reduction of import tariffs of OIC countries. Different from previous studies, this study applied a static CGE model to examine the impacts of FTA on macroeconomic indicators.\u0000","PeriodicalId":47761,"journal":{"name":"Journal of Islamic Marketing","volume":null,"pages":null},"PeriodicalIF":3.1,"publicationDate":"2024-08-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141919937","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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