Jurnal Sistim Informasi dan Teknologi最新文献

筛选
英文 中文
Comparative Analysis of Customer Acceptance of Digital Wallet Gopay, Dana and Ovo Using Unified Theory of Acceptance and Use of Technology 使用接受和使用技术统一理论比较分析客户对数字钱包 Gopay、Dana 和 Ovo 的接受程度
Jurnal Sistim Informasi dan Teknologi Pub Date : 2023-12-16 DOI: 10.60083/jsisfotek.v5i4.324
Frans Sudirjo, David Ahmad Yani, Amat Suroso, Kadarsih, Aulia Ar, Rakhman Awaludin
{"title":"Comparative Analysis of Customer Acceptance of Digital Wallet Gopay, Dana and Ovo Using Unified Theory of Acceptance and Use of Technology","authors":"Frans Sudirjo, David Ahmad Yani, Amat Suroso, Kadarsih, Aulia Ar, Rakhman Awaludin","doi":"10.60083/jsisfotek.v5i4.324","DOIUrl":"https://doi.org/10.60083/jsisfotek.v5i4.324","url":null,"abstract":"Finding out what variables affect users' acceptance of server-based electronic wallets is the goal of this study. A quantitative methodology is used in this investigation. Using a questionnaire, a survey was conducted in order to collect data. Users of server-based electronic wallets make up the study's population. The purposive sampling strategy was employed by the author in this study. It was successful for the author to get 100 responses. Statistical analysis and demographic analysis are the two subcategories of data analysis. Using IBM SPSS, the author first analyzed demographic data. Second, SmartPLS was used by the author to perform statistical analysis. The following are the factors that affect user approval, according to the research findings: The impact of effort depletion on behavioral intention is substantial. An important factor influencing behavioral intention is social influence. The impact of perceived trust anticipation on behavioral intention is substantial. Behavior intention is significantly impacted by perceived risk anticipation. Encouraging circumstances behavioral intention is significantly influenced by expectations. Use behavior is significantly impacted by facilitating situations. Behavioral intention is significantly impacted by habit. The way we utilize things is greatly influenced by our habits. The intention behind one's behavior greatly influences how they use things. In the meanwhile, performance expectation has no discernible impact on behavioral intention, and the following criteria do not influence user approval. There is no discernible impact of hedonic motivation on behavioral intention. On behavioral intention, price value has no discernible impact.","PeriodicalId":474700,"journal":{"name":"Jurnal Sistim Informasi dan Teknologi","volume":"51 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138967340","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Identifikasi Zona Warna Dengan Sensor TCS3200 Pada Robot KRSTI 利用 KRSTI 机器人上的 TCS3200 传感器识别颜色区域
Jurnal Sistim Informasi dan Teknologi Pub Date : 2023-12-08 DOI: 10.60083/jsisfotek.v5i4.320
K. Sugiarto, Kafin Sulthana Hilmi, Argya Pradana, Irvan Fadhillah
{"title":"Identifikasi Zona Warna Dengan Sensor TCS3200 Pada Robot KRSTI","authors":"K. Sugiarto, Kafin Sulthana Hilmi, Argya Pradana, Irvan Fadhillah","doi":"10.60083/jsisfotek.v5i4.320","DOIUrl":"https://doi.org/10.60083/jsisfotek.v5i4.320","url":null,"abstract":"Robot seni tari Engang ITK yang berpartisipasi dalam Kontes Robot Seni Tari Indonesia (KRSTI) saat ini belum dapat secara akurat mengidentifikasi zona warna di arena lomba. Kekurangan ini mengakibatkan robot menampilkan gerakan tarian yang tidak tepat sesuai lokasinya. Untuk mengatasi hal ini, diperlukan kontrol otomatis yang menggunakan sensor warna TCS3200. Sensor TCS3200 akan memperoleh informasi mengenai komposisi RGB secara akurat melalui perhitungan frekuensi. Hasil dari penelitian ini menunjukkan bahwa robot seni Engang ITK berhasil membedakan zona dengan memanfaatkan warna putih, biru, merah, hijau dan biru muda dengan tingkat keberhasilan sebesar 80%. Ketika robot mendeteksi warna yang sudah ditentukan untuk setiap zona, secara otomatis robot akan menampilkan gerakan tarian yang telah diprogram sesuai dengan zona. Ketika robot berpindah ke zona dengan warna yang berbeda, robot akan menghentikan gerakan menari pada zona sebelumnya dan memulai gerakan menari yang sesuai dengan zona yang baru. Meskipun demikian, terdapat banyak gangguan (noise) saat melakukan pengujian sehingga nilai RGB yang digunakan untuk mengatur gerakan tarian berubah-ubah, sehingga robot tidak responsif terhadap perintah yang dimasukkan ke dalam program. Nilai RGB yang stabil diperoleh ketika kondisi badan robot tegak lurus terhadap zona warna. Nilai inilah yang digunakan sebagai acuan untuk gerakan menari yang sesuai.","PeriodicalId":474700,"journal":{"name":"Jurnal Sistim Informasi dan Teknologi","volume":"58 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138588098","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Analysis of Digital Consumption Patterns of Digital Wallet Transaction Users in Indonesian Big Cities 印尼大城市数字钱包交易用户数字消费模式分析
Jurnal Sistim Informasi dan Teknologi Pub Date : 2023-11-08 DOI: 10.60083/jsisfotek.v5i4.316
Agus Dwi Santoso, Retno Sawitri Wulandari, Andriya Risdwiyanto, Nazaruddin Ahmad, Loso Judijanto
{"title":"Analysis of Digital Consumption Patterns of Digital Wallet Transaction Users in Indonesian Big Cities","authors":"Agus Dwi Santoso, Retno Sawitri Wulandari, Andriya Risdwiyanto, Nazaruddin Ahmad, Loso Judijanto","doi":"10.60083/jsisfotek.v5i4.316","DOIUrl":"https://doi.org/10.60083/jsisfotek.v5i4.316","url":null,"abstract":"This research aims to analyze how consumption patterns and transaction utilization have changed for young people when using e-wallet transactions. The research conducted by the author used a qualitative approach. In this research, the samples obtained by researchers used a purposive sampling method with a sample size of 100. This research used data collection techniques, including interviews, documentation, and a literature study. The raw data has been collected using interview and documentation data collection techniques, which the author then processes and analyzes. Based on research results, it was found that urban youth have currently experienced evolution or changes in the essence of consumption patterns. Consumption, which is actually a common life phenomenon that will never be replaced, has begun to shift in essence from the motivation of consumption to survive and fulfill needs to consumption to satisfy desires and lifestyle. The presence of digital transactions is here to meet these changes in consumption patterns. In a way, both of them have a mutual influence between consumption patterns, which are increasing in purchasing primary and secondary goods, and the high use of e-wallets, which is proven by the high circulation of money from year to year.","PeriodicalId":474700,"journal":{"name":"Jurnal Sistim Informasi dan Teknologi","volume":" 114","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135341237","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Analysis of The Influence of Digital Financial Literacy, Digital Platforms, Return and Accountability on Public Intention to Invest Outside Java 数字金融素养、数字平台、回报和问责制对公众境外投资意愿的影响分析
Jurnal Sistim Informasi dan Teknologi Pub Date : 2023-11-01 DOI: 10.60083/jsisfotek.v5i4.315
None Murini, None Widyatmoko, Muhammad Djauhari, Nurhaifa Idris, Amat Suroso
{"title":"Analysis of The Influence of Digital Financial Literacy, Digital Platforms, Return and Accountability on Public Intention to Invest Outside Java","authors":"None Murini, None Widyatmoko, Muhammad Djauhari, Nurhaifa Idris, Amat Suroso","doi":"10.60083/jsisfotek.v5i4.315","DOIUrl":"https://doi.org/10.60083/jsisfotek.v5i4.315","url":null,"abstract":"Finding out which factors financial knowledge, accountability, returns, religion, and digital platforms have the biggest effects on investing interest is the goal of this study. The general public is the study's population. In this study, random sampling was the method of sampling. 200 data points made up the sample size for this study, which employed the Roscoe theory sampling technique. This study employs a quantitative research design. Software called SPSS was used in this study. Primary sources were gathered for this study via questionnaires, and secondary materials were gathered through documentation studies. The study's findings demonstrate how investment interest is simultaneously influenced by the following variables: digital platforms, returns, accountability, financial literacy, and religiosity. Interest in investing is unaffected by financial literacy. Accountability has no bearing on interest in investments. Investment interest is not influenced by religiosity. Interest in investing is unaffected by return. Investment interest is influenced by digital platforms. The digital platform variable is the main factor impacting investment interest in this study.","PeriodicalId":474700,"journal":{"name":"Jurnal Sistim Informasi dan Teknologi","volume":"6 4","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135271733","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Application of The Speed-Up Robust Features Method To Identify Signature Image Patterns On Single Board Computer 加速鲁棒特征方法在单板计算机签名图像模式识别中的应用
Jurnal Sistim Informasi dan Teknologi Pub Date : 2023-10-30 DOI: 10.60083/jsisfotek.v5i4.312
None Nursalim, Cut Susan Octiva, Suluh Sri Wahyuningsih, Muhammad Lukman Hakim, Novrini Hasti
{"title":"Application of The Speed-Up Robust Features Method To Identify Signature Image Patterns On Single Board Computer","authors":"None Nursalim, Cut Susan Octiva, Suluh Sri Wahyuningsih, Muhammad Lukman Hakim, Novrini Hasti","doi":"10.60083/jsisfotek.v5i4.312","DOIUrl":"https://doi.org/10.60083/jsisfotek.v5i4.312","url":null,"abstract":"Through the development of a signature pattern recognition program on SBC Beagle-bone Black, this research seeks to determine how to differentiate between real and false signatures. Three techniques of gathering data were employed in this study: interviews, observations, and a review of the literature. The quick application development method is the approach that is applied. The rapid, efficient, and brief development cycle (RAD) is emphasized. This study uses a use-case diagram to illustrate the application's logic and data flow. In this study, OpenCV is used as a digital image processing library along with the C++ programming language and QT creator as an integrated development environment (IDE). This application was subjected to both accuracy and functional testing. The following conclusions are drawn from the findings of the investigation and testing that was done: Using the fast library approach for approximate nearest neighbors (FLANN) and the speeded-up robust features (SURF) feature extraction method, the signature pattern recognition program on the Beagle-bone black SBC can differentiate between real and fraudulent signatures. Through the processes of generating image scale space, feature localization, and feature description, the SURF approach extracts feature from signature images. This signature pattern recognition application is one of the digital image processing apps that can be run on the Beagle-bone Black single board computer. This indicates that the specifications of the SBC Beagle-bone Black for digital image processing are good.","PeriodicalId":474700,"journal":{"name":"Jurnal Sistim Informasi dan Teknologi","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136105595","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Analysis of The Effectiveness of Integrated Digital Marketing Communication Strategies in Building MSMEs Brand Awareness Through Social Media 整合数字营销传播策略在中小微企业社交媒体品牌知名度建设中的有效性分析
Jurnal Sistim Informasi dan Teknologi Pub Date : 2023-10-27 DOI: 10.60083/jsisfotek.v5i4.311
Sulistyo Budi Utomo, Jefri Putri Nugraha, Endang Sri wahyuningsih, Rachmadi Indrapraja, Feliks Anggia Binsar Kristian Panjaitan
{"title":"Analysis of The Effectiveness of Integrated Digital Marketing Communication Strategies in Building MSMEs Brand Awareness Through Social Media","authors":"Sulistyo Budi Utomo, Jefri Putri Nugraha, Endang Sri wahyuningsih, Rachmadi Indrapraja, Feliks Anggia Binsar Kristian Panjaitan","doi":"10.60083/jsisfotek.v5i4.311","DOIUrl":"https://doi.org/10.60083/jsisfotek.v5i4.311","url":null,"abstract":"This research aims to analyze the stages of implementing an integrated marketing communications strategy for MSMEs to build brand awareness through Instagram social media. The paradigm used is a constructivist paradigm. The research approach used is a qualitative-descriptive approach. The instruments for this research are observation, interviews, and documentation studies. Data processing is carried out by recording the results of observations, interviews and documentation studies, as well as identifying problems and planning. The data analysis technique used by researchers is a qualitative data analysis technique, referring to the technique proposed by Miles and Huberman, namely the interactive model. This technique consists of the following three components: data reduction, data presentation, and drawing and verifying conclusions. It can be concluded that in public relations and publicity activities, MSMEs do not have a public relations division. Therefore, all control is still held by the marketing division. As for publicity, MSMEs use Instagram as their main means of conveying information. Judging from the conclusions that the researchers have presented, there is a match between the concept or theory regarding integrated marketing communication strategy and the marketing communication strategies that SMEs implement in the field. However, there is one element that is not implemented, namely the public relations element, because it is still part of the marketing division, but regarding publicity, SMEs use Instagram as their publicity medium.","PeriodicalId":474700,"journal":{"name":"Jurnal Sistim Informasi dan Teknologi","volume":"256 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136317493","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Analysis of The Influence of Hedonic Digital Lifestyle on Consumptive E-Shopping Behavior of Generation Z Through E-Commerce Applications 从电子商务应用分析享乐式数字生活方式对Z世代电子购物消费行为的影响
Jurnal Sistim Informasi dan Teknologi Pub Date : 2023-10-23 DOI: 10.60083/jsisfotek.v5i3.309
Sulistyo Budi Utomo, Hisnol Jamali, Ilham Arief, M. Novan Saputra, Caka Gatot Priambodo
{"title":"Analysis of The Influence of Hedonic Digital Lifestyle on Consumptive E-Shopping Behavior of Generation Z Through E-Commerce Applications","authors":"Sulistyo Budi Utomo, Hisnol Jamali, Ilham Arief, M. Novan Saputra, Caka Gatot Priambodo","doi":"10.60083/jsisfotek.v5i3.309","DOIUrl":"https://doi.org/10.60083/jsisfotek.v5i3.309","url":null,"abstract":"This research aims to analyze the influence of a hedonic lifestyle on consumptive behavior in purchasing clothes via e-commerce among students. The author uses a quantitative research approach as a procedural step in this research. The author uses the Estok Navitte Cowan formula to determine the sample used. For the sampling process, the author used a non-probability sampling technique. The next technique used was quota sampling, with a total of 30 students. The author uses surveys as a way to collect data and chooses questionnaires as a tool to collect the necessary data from research subjects. The Likert scale was used in this research. Researchers use Google Forms as a tool for collecting data for research. The author uses the data analysis method of recall and data categorization. Based on the research results, it shows that the hedonic lifestyle adopted by respondents is partially in the high category. Both aspects of activities, interests, and opinions related to the research object can help construct a hedonistic lifestyle. In this research, aspects were found that could construct a dominant hedonic lifestyle, such as shopping, being interested in fashion, and thinking about products. Consumer behavior in purchasing clothes in e-commerce carried out by respondents is in the high category. The types of consumer behavior in the high category are impulsive purchases and irrational purchases. These two types of consumer behavior can occur because respondents look for symbols of satisfaction and pleasure attached to clothing in e-commerce. However, the level of waste in purchasing clothes through e-commerce is low.","PeriodicalId":474700,"journal":{"name":"Jurnal Sistim Informasi dan Teknologi","volume":"12 4","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135413374","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Analysis of The Influence of Digital Promotions, Perception of Ease, Transparency and Service Features Toward Public Intention to Use Digital Bank in Money Saving 数字促销、便利性感知、透明度和服务特性对公众使用数字银行储蓄意愿的影响分析
Jurnal Sistim Informasi dan Teknologi Pub Date : 2023-10-17 DOI: 10.60083/jsisfotek.v5i3.308
Rezky Nurbakti, Lydia Gustina Putri, David Rindu Kurniawan, Loso Judijanto, Moh. Samsul Arifin
{"title":"Analysis of The Influence of Digital Promotions, Perception of Ease, Transparency and Service Features Toward Public Intention to Use Digital Bank in Money Saving","authors":"Rezky Nurbakti, Lydia Gustina Putri, David Rindu Kurniawan, Loso Judijanto, Moh. Samsul Arifin","doi":"10.60083/jsisfotek.v5i3.308","DOIUrl":"https://doi.org/10.60083/jsisfotek.v5i3.308","url":null,"abstract":"The purpose of this study is to determine whether people's interest in saving in sharia digital banking applications is simultaneously positively and significantly influenced by views of convenience, service features, transparency, and advertising. Purposive sampling, a non-probability sampling technique, was utilized with a sample size of 100 people to select the research sample, which reflects the complete community that is aware of sharia digital banks but has not yet used the program. A survey or questionnaire is the research methodology used here. Multiple linear regression is used in this research's analysis model. Version 25 of SPSS is the tool in use. According to the findings of this study, all independent variables have a partial impact on the dependent variable. People's interest in saving via sharia digital banking applications is significantly and partially influenced by the Perception of Convenience variable. People's interest in saving in sharia digital banking applications is significantly and somewhat positively impacted by the service feature variable. The desire of individuals in saving in sharia digital banking applications is partially positively and significantly impacted by the transparency variable. The promotion variable partially influences peoples' desire to save in sharia digital banking applications in a positive and significant way. According to the study's findings, people's interest in saving in sharia digital banking applications is positively and significantly influenced by their perceptions of convenience, service characteristics, transparency, and promotion.","PeriodicalId":474700,"journal":{"name":"Jurnal Sistim Informasi dan Teknologi","volume":"52 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135945177","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Analysis of The Influence of Customer Satisfaction, Experiental Marketing and E-Service Quality on Loyalty of KAI Commuter Customers 顾客满意度、实验营销和电子服务质量对KAI通勤顾客忠诚度的影响分析
Jurnal Sistim Informasi dan Teknologi Pub Date : 2023-10-14 DOI: 10.60083/jsisfotek.v5i3.305
Erna Indriastiningsih, Vivid Violin, Muhammad Syafri, Rezky Nurbakti, Loso Judijanto
{"title":"Analysis of The Influence of Customer Satisfaction, Experiental Marketing and E-Service Quality on Loyalty of KAI Commuter Customers","authors":"Erna Indriastiningsih, Vivid Violin, Muhammad Syafri, Rezky Nurbakti, Loso Judijanto","doi":"10.60083/jsisfotek.v5i3.305","DOIUrl":"https://doi.org/10.60083/jsisfotek.v5i3.305","url":null,"abstract":"The goal of this study is to ascertain whether customer satisfaction, service quality, and experiential marketing directly affect consumer loyalty. People who commute by train are participants in this study. This study used a non-probability sampling technique called purposeful sampling, which had a sample size of 100 participants. The data analysis method used in this study is called path analysis. The study's findings show a definite correlation between customer satisfaction and the variable of service quality. Experiential marketing has a direct impact on customer satisfaction. Service excellence and experience marketing elements have a direct impact on customer satisfaction. Service quality has a direct bearing on customer loyalty. The experience marketing factor has a direct effect on customer loyalty. client happiness has a direct bearing on client loyalty. Service excellence, experiential marketing, and customer satisfaction all have a direct bearing on customer loyalty. The service quality factor indirectly influences customer loyalty by influencing client satisfaction. The experiential marketing element indirectly influences customer loyalty by influencing client satisfaction.","PeriodicalId":474700,"journal":{"name":"Jurnal Sistim Informasi dan Teknologi","volume":"45 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135765957","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Analysis of The Influence of Negative E-Word of Mouth on Brand Disloyalty and Distrust of Digital Payment Application Users 负面电子口碑对数字支付应用用户品牌不忠诚和不信任的影响分析
Jurnal Sistim Informasi dan Teknologi Pub Date : 2023-10-14 DOI: 10.60083/jsisfotek.v5i3.307
Firdaus Yuni Dharta, Haniwijaya Pahlawansah, Amin Budiastuti, Novi Rahayu, None Mutiasari
{"title":"Analysis of The Influence of Negative E-Word of Mouth on Brand Disloyalty and Distrust of Digital Payment Application Users","authors":"Firdaus Yuni Dharta, Haniwijaya Pahlawansah, Amin Budiastuti, Novi Rahayu, None Mutiasari","doi":"10.60083/jsisfotek.v5i3.307","DOIUrl":"https://doi.org/10.60083/jsisfotek.v5i3.307","url":null,"abstract":"This study examines the possibility that brand mistrust mediates the indirect impact of unfavorable e-WOM on brand disloyalty among users of financial applications. Users of financial applications make up the research's sample population. With a total of 100 respondents, the researchers sampled using the non-probability sampling approach. Quantitative data is the type of information that researchers employ. In this study, questionnaires were used to gather data. Path analysis is the data analysis technique applied by the researchers in this study. According to research findings, bad E-WOM has an impact on consumers' mistrust of brands. Negative E-WOM has an impact on brand disloyalty. Brand disloyalty is not partially influenced by brand mistrust. Negative E-WOM and brand mistrust both have an impact on brand disloyalty simultaneously. Negative E-WOM does not have an indirect impact on brand disloyalty, which is mediated by brand distrust.","PeriodicalId":474700,"journal":{"name":"Jurnal Sistim Informasi dan Teknologi","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135803387","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
相关产品
×
本文献相关产品
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术官方微信