Isna Juwita, Anastasia D'Ornay, Fransisca Jallie Pattiruhu, Caka Gatot Priambodo, Heri Satria Setiawan, Andi Sapada, Institut Agama, Kristen Negeri Ambon
{"title":"Application of Digital Literature Analysis in Analyzing The Relationship Between Schools' Ability in Updating The Curriculum and Students' Readiness to Face Challenges in The Era of Digitalization","authors":"Isna Juwita, Anastasia D'Ornay, Fransisca Jallie Pattiruhu, Caka Gatot Priambodo, Heri Satria Setiawan, Andi Sapada, Institut Agama, Kristen Negeri Ambon","doi":"10.60083/jsisfotek.v6i2.345","DOIUrl":"https://doi.org/10.60083/jsisfotek.v6i2.345","url":null,"abstract":"This research aims to determine the conditions of educational and pedagogical reform. The methodology used is qualitative. Researchers used a qualitative approach, including historical source analysis instruments, content analysis, participant and non-participant observation, and interviews. The research reveals each center's uniqueness and educational identity, examining its internal organization, approach, relationship with the environment, participation models, and other aspects. This shows that there is room for various educational strategies and models that can improve the quality of learning. Daily educational activities reveal elements of traditional pedagogical culture, including textbooks as the primary work material, minimal parental participation, and classes dominated by conventional pedagogical relationship methods. On the other hand, these schools exhibit extraordinary dynamism and unlimited pluralism in their pedagogical reforms. The various networks, teacher collectives, and other initiatives reflect this, striving to renew and reaffirm the approaches of the new school movement while also demonstrating the collective crystallization of the claims that form the foundation of the critical subject. Finally, national and international reports have shown the importance of carefully reflecting on the pedagogical conclusions drawn in education. These conclusions can provide valuable insight into the direction and efforts that should be made to improve the education system as a whole.","PeriodicalId":474700,"journal":{"name":"Jurnal Sistim Informasi dan Teknologi","volume":" 9","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140689504","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ardiyanto Maksimilianus, . Gai1, Afdhal Chatra, Mozart Malik, S. Anantadjaya, Irma M. Nawangwulan
{"title":"Analysis of The Influence of Information Availability, Economic Factors and Changing Trends on Travel Agent Business Sustainability in Digital Era","authors":"Ardiyanto Maksimilianus, . Gai1, Afdhal Chatra, Mozart Malik, S. Anantadjaya, Irma M. Nawangwulan","doi":"10.60083/jsisfotek.v6i2.344","DOIUrl":"https://doi.org/10.60083/jsisfotek.v6i2.344","url":null,"abstract":"The goal of this study is to identify key factors in travel agent management and then differentiate their impact on the value creation of these companies. Researchers group methodologies for analyzing value creation in travel agencies into several main categories. The methods are interview and economic-financial analysis. Then we identify value creation indicators to determine economic value-added options, then we conduct empirical contrast. The research results reveal that travel agents, acting as intermediaries, have become highly relevant, absorbing nearly all industries of this sector's production. The historical analysis concludes that travel agents underwent a positive evolution in value creation during the studied period. The revolution in information technology, which increased staff productivity, and the process of sector concentration and association, which increased rotation, are the main factors driving this evolution. Investments in financial assets, tangible assets, and intangible assets also play an important role in transforming the sector's productive structure. While the evolution of margins plays a less significant role in value creation, the sector faces challenges due to price wars and strong competition. The positive impact of the sector's debt also increased, contributing to a significant increase in economic value-added. Finally, travel agents need to pay attention to these factors in their management in order to remain competitive and achieve their ultimate goal of creating value in this sector.","PeriodicalId":474700,"journal":{"name":"Jurnal Sistim Informasi dan Teknologi","volume":"63 3‐4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140695450","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Mozart Malik, . Ibrahim1, Syeh Assery, I. Kusnadi, Ana Faizah
{"title":"Application of the Human Opportunity Index in Evaluating the Effectiveness of the Administration Process and Its Implication on Service Quality in Healthcare Units","authors":"Mozart Malik, . Ibrahim1, Syeh Assery, I. Kusnadi, Ana Faizah","doi":"10.60083/jsisfotek.v6i2.343","DOIUrl":"https://doi.org/10.60083/jsisfotek.v6i2.343","url":null,"abstract":"This research aims to determine the inequality of opportunities in the health sector. Researchers identified three primary sources of information in a database search to construct the organizational health index: the permanent continuous household survey, the quarterly provincial household survey, and the administrative records of the Department of Health Statistics system. The study employed a data matching mechanism to merge the two databases but discovered discrepancies in the live birth and death data, leading to a lack of confidence in the data's quality. The results show that the evolution of health opportunities in the last decade is generally positive, although there are still gaps in access to health insurance and health checks during pregnancy. The study found that the gap was primarily due to socioeconomic differences between individuals. An analysis of changes in the organizational health index in the health sector shows that sectoral policies play a significant role in improving access to health services. This increase in access was primarily achieved by the region's health policies, which ensured proportional increases for all individuals. However, there needs to be a greater focus on equal opportunities for access to health services to ensure that all individuals have equal access to quality health services.","PeriodicalId":474700,"journal":{"name":"Jurnal Sistim Informasi dan Teknologi","volume":"104 10","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140707225","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
I. Lestari, Vicky Andria Kusuma, M. Ihsan, Alfani Putera, Institut Teknologi Kalimantan
{"title":"Automasi Surat Perintah Perjalanan Dinas Berbasis Website Menggunakan Metode User Centered Design","authors":"I. Lestari, Vicky Andria Kusuma, M. Ihsan, Alfani Putera, Institut Teknologi Kalimantan","doi":"10.60083/jsisfotek.v5i4.327","DOIUrl":"https://doi.org/10.60083/jsisfotek.v5i4.327","url":null,"abstract":"Kebutuhan terhadap teknologi informasi pada sekarang ini telah menjadi kewajiban untuk setiap industri ataupun organisasi. Rata-rata seluruh aktifitas baik yang terletak pada sesuatu industri maupun organisasi tidak terlepas dari kedudukan teknologi informasi yang ada saat ini. Teknologi informasi merupakan sekumpulan komponen yang digunakan untuk memproses sebuah informasi serta melaksanakan tugas - tugas yang berkaitan dengan pemrosesan informasi. Institut EFG adalah perguruan tinggi yang sedang berkembang disalah satu pulau di Kalimantan. Sejak tahun 2012, Institut EFG berupaya untuk mempersiapkan organisasi dan tata kerja dengan memadukan sumberdaya yang ada dan standarisasi sistem administrasi ke dalam organisasi dan tata kerja. Penataan organisasi dan tata kerja dilakukan mengikuti prosedur yang telah ditetapkan yaitu dengan mengadopsi struktur dan tata kerja yang menerapkan prinsi-prinsip Good University Governance (GUG). Penataan organisasi dan tata kerja yang tepat dalam suatu organisasi dan tata kerja akan menjamin tercapainya tujuan dan sasaran dari organisasi dan tata kerja tersebut. Oleh karena itu, permasalahan yang telah dijabarkan maka dibutuhkan suatu sistem berbasis website untuk proses Surat Perintah Perjalanan Dinas (SPPD) di Institut EFG. Berdasarkan permasalahan yang ada dapat dinyatakan bahwa metode User Centered Design (UCD) tepat untuk digunakan dalam melakukan perancangan website yang dapat diimplementasikan untuk digunakan dalam proses administrasi yang dibutuhkan di Institut EFG. Diharapkan dari perancangan website ini dapat memudahkan pihak-pihak terkait untuk proses pembuatan Surat Perintah Perjalanan Dinas (SPPD). Penelitian ini dilaksanakan dalam beberapa tahapan diawali dari identifikasi masalah, studi literatur, pembangunan aplikasi, dan kesimpulan dan saran.","PeriodicalId":474700,"journal":{"name":"Jurnal Sistim Informasi dan Teknologi","volume":"59 40","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139532720","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Fauzan Prasetyo, E. Putra, Amir Hamzah, Walid Agel, R. Okky, F. Kusuma
{"title":"Impelementasi Sistem Keamanan Jaringan Mikrotik Menggunakan Firewall Filtering dan Port Knocking","authors":"Fauzan Prasetyo, E. Putra, Amir Hamzah, Walid Agel, R. Okky, F. Kusuma","doi":"10.60083/jsisfotek.v5i4.329","DOIUrl":"https://doi.org/10.60083/jsisfotek.v5i4.329","url":null,"abstract":"Keamanan jaringan Mikrotik menjadi hal yang penting untuk dipertimbangkan, mengingat semakin maraknya serangan siber yang terjadi. Salah satu cara untuk mengingkatkan keamanan jaringan Mikrotik adalah dengan menerapkan Firewall Filtering dan Port Knocking. Firewall Filtering digunakan untuk memblokir port-port yang rentan terhadap serangan, sedangkan port knocking digunakan untuk menambahkan lapisan keamanan tambahan dengan mengharuskan pengguna untuk memasukkan kombinasi port sebelum dapat mengakses jaringan. Penelitian ini bertujuan untuk mengetahui cara implementasi dari sistem keamanan jaringan Mikrotik menggunakan firewall filtering dan port knocking. Penelitian ini dilakukan dengan menggunakan metode deskriptif. Hasil penelitian menunjukkan bahwa penerapan firewall filtering dan port knocking dapat meningkatkan sistem keamanan jaringan Mikrotik. Firewall filtering dapat memblokir serangan dari luar jaringan, sedangkan port knocking dapat mencegah serangan dari luar jaringan.","PeriodicalId":474700,"journal":{"name":"Jurnal Sistim Informasi dan Teknologi","volume":"46 20","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139534069","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Fauzan Prasetyo Eka Putra, Farhan Muslim, Nor Hasanah, Holipah, Reni Paradina, Royfal Alim
{"title":"Analisis Komparasi Protokol Websocket dan MQTT Dalam Proses Push Notification","authors":"Fauzan Prasetyo Eka Putra, Farhan Muslim, Nor Hasanah, Holipah, Reni Paradina, Royfal Alim","doi":"10.60083/jsisfotek.v5i4.325","DOIUrl":"https://doi.org/10.60083/jsisfotek.v5i4.325","url":null,"abstract":"Teknologi push notification merupakan aspek krusial dalam aplikasi modern, yang memungkinkan pengiriman informasi secara instan kepada pengguna. Dua protokol komunikasi yang sering digunakan untuk mendukung fitur ini adalah Web Socket dan MQTT. Dalam penelitian ini, dilakukan analisis komparasi antara kedua protokol ini untuk memahami karakteristik, efisiensi, dan responsivitas masing-masing. Web Socket, dikenal karena koneksi dua arahnya (full-duplex), menyediakan kanal komunikasi persisten antara client dan server. Protokol ini memungkinkan pengiriman pesan secara real-time antara client dan server, sehingga sangat cocok untuk implementasi push notification yang membutuhkan responsivitas tinggi. Di sisi lain, MQTT (Message Queuing Telemetry Transport) dirancang khusus untuk keperluan Internet of Things (IoT). Fokus utama MQTT adalah pertukaran pesan terdistribusi, yang memungkinkan komunikasi efisien antara perangkat IoT. Penelitian ini menggunakan metode eksperimental dan pengukuran kinerja untuk mengevaluasi efisiensi dan responsivitas kedua protokol dalam mengirimkan push notification. Salah satu aspek yang diukur adalah kecepatan pengiriman pesan, yang melibatkan waktu delay dan waktu respons dari kedua protokol. Selain itu, penggunaan sumber daya seperti penggunaan CPU juga menjadi perhatian dalam penelitian ini. Hasil penelitian menunjukkan bahwa Web Socket cenderung lebih efisien dalam mengatasi push notification dalam skenario aplikasi real-time. Protokol ini menunjukkan waktu delay yang lebih rendah dan waktu respons yang lebih cepat dibandingkan dengan MQTT. Hal ini menunjukkan bahwa Web Socket mampu memberikan pengalaman pengguna yang lebih responsif dalam menerima push notification. Namun, MQTT menunjukkan keunggulan dalam pertukaran pesan terdistribusi pada lingkungan IoT. Protokol ini dirancang khusus untuk efisiensi dan kehandalan dalam komunikasi antara perangkat IoT. Dalam konteks penggunaan IoT, MQTT dapat memberikan performa yang lebih baik dalam mengirimkan push notification pada jaringan yang terdistribusi. Dengan demikian, kesimpulan dari penelitian ini adalah bahwa Web Socket lebih efisien dalam mengatasi push notification dalam skenario aplikasi real-time, sementara MQTT unggul dalam pertukaran pesan terdistribusi pada lingkungan IoT. Pemilihan protokol yang tepat harus didasarkan pada kebutuhan dan karakteristik aplikasi yang ingin diimplementasikan.","PeriodicalId":474700,"journal":{"name":"Jurnal Sistim Informasi dan Teknologi","volume":"86 10","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139535450","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Firda Ayu Melati, Ridho Wibi Pradana, Nursanti Novi Arisa
{"title":"Pengembangan Buku Tamu Digital Pada PT XYZ Menggunakan Metode Personal Extreme Programming","authors":"Firda Ayu Melati, Ridho Wibi Pradana, Nursanti Novi Arisa","doi":"10.60083/jsisfotek.v5i4.323","DOIUrl":"https://doi.org/10.60083/jsisfotek.v5i4.323","url":null,"abstract":"Teknologi informasi merupakan istilah teknologi yang mencakup seluruh kegiatan yang mampu mempermudah aktifitas manusia dalam hal mengolah data, memproses, hingga memanipulasi data. Perkembangan teknologi juga memberikan dampak signifikan khususnya untuk aktifitas pelayanan publik. Salah satu contoh bentuk penerapannya adalah rancang bangun buku tamu digital. Buku tamu merupakan pelengkap penting dalam proses administrasi. Namun perekaman data tamu masih dilakukan secara manual belum terdigitalisasi. Sehingga, perekaman dan pengelolaan data tamu belum dilakukan secara efisien. Selain itu, kemungkinan kehilangan data tamu juga semakin besar karena faktor human error tidak dapat terhindarkan jika segala aktifitas perekaman data masih bersifat manual. Oleh karena itu dilakukan penelitian dengan merancang dan membangun sistem informasi buku tamu digital dengan menerapkan metode Personal Extreme Programming (PXP). Metode PXP dirasa cocok diterapkan dengan melihat situasi proses pengembangan perangkat lunak yang hanya melibatkan pemrogram tunggal. Penerapan metode PXP juga mampu menangani masalah pengembangan sistem dengan ruang lingkup skala kecil yang membutuhkan kecepatan dalam pembuatan serta mampu memperkecil resiko yang timbul selama pengerjaan berlangsung. Penelitian ini dilakukan dengan melalui 7 tahapan, yakni 1) Requirement, 2) Planning, 3) Iteration Initialization, 4) Design, 5) Implementation, 6) System Testing, 7) Restropective. Dibuatnya buku tamu digital diharapkan mampu mengefisiensikan aktifitas administrasi yang telah berlangsung saat ini.","PeriodicalId":474700,"journal":{"name":"Jurnal Sistim Informasi dan Teknologi","volume":"91 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139535444","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Frans Sudirjo, Rudy Max Damara Gugat, Ahmad Nur Budi Utama, Eva Yuniarti Utami, Andi Martis
{"title":"The Application of User Experience Questionnaire to Evaluate Customer Experience When Using Digital Platform to Purchase Flight Ticket in Two Travel and Ticketing Digital Companies","authors":"Frans Sudirjo, Rudy Max Damara Gugat, Ahmad Nur Budi Utama, Eva Yuniarti Utami, Andi Martis","doi":"10.60083/jsisfotek.v5i4.333","DOIUrl":"https://doi.org/10.60083/jsisfotek.v5i4.333","url":null,"abstract":"This research aims to find out the results of the assessment and comparison of user experience in online airline ticket booking applications using the user experience questionnaire (UEQ). Data collection methods include using literature studies and distributing questionnaires. The sampling technique used in this research was a simple random sampling method with a total of 100 respondents. Validity tests and reliability tests are also carried out using statistical calculations and tools. Based on the average score assessment on each travel A and travel B application scale using the UEQ questionnaire, both applications have a good overall user experience (UX) level. In travel application A, the average score for each scale, such as attractiveness, is 2.6, clarity is 2.4, efficiency is 2.5, accuracy is 2.4, stimulation is 2.5, and novelty is 2.5, all of which indicate that this application scored above or at least equal to the established \"excellent\" threshold. Meanwhile, for travel application B, the average score on each scale also shows that this application reaches a good UX level. The average scores for the attractiveness scale were 2.4, clarity was 2.5, efficiency was 2.5, accuracy was 2.3, stimulation was 2.4, and novelty was 2.2, all meeting or exceeding the threshold value of \"excellent.\" From these results, it can be concluded that travel has a good performance in providing a satisfactory user experience on the online airline ticket booking application. Although there are slight variations in the average scores on several scales between the two applications, both overall provide an excellent user experience based on evaluation using the UEQ questionnaire.","PeriodicalId":474700,"journal":{"name":"Jurnal Sistim Informasi dan Teknologi","volume":"36 10","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139535810","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
. Kushariyadi1, Sono, Tri Warcono Adi, Selvia Eka Aristantia, Mohammad Aviciena Taufiqurrahman, Pem Akamigas
{"title":"Analisis Rute Distribusi BBM di Pertashop Menggunakan Metode Saving Matrik","authors":". Kushariyadi1, Sono, Tri Warcono Adi, Selvia Eka Aristantia, Mohammad Aviciena Taufiqurrahman, Pem Akamigas","doi":"10.60083/jsisfotek.v5i4.332","DOIUrl":"https://doi.org/10.60083/jsisfotek.v5i4.332","url":null,"abstract":"Pertashop adalah inovasi usaha ritel BBM, LPG dan produk PT Pertamina (Persero) yang dikelola bersama sebagai bentuk sinergi antara Kementerian Dalam Negeri dan PT Pertamina (Persero) dalam memeratakan energi hingga ke pelosok negeri, Pertashop merupakan bagian program One Village One Outlet. Nota Kesepahaman antara PT Pertamina (Persero) Nomor 193/1536A/SJ dan Kementerian Dalam Negeri Nomor SD-06/C00000/2020 – SO tentang dukungan Pemerintah dan Masyarakat Desa dalam peningkatan dan pengembangan program Pertashop. Dari Perhitungan Saving Matrix didapatkan penghematan perhitungan Jarak Tree Logic dengan Jarak Saving Matrix. Penghematan jarak diperoleh dari selisih antara penghitungan jarak tree logic dan penghitungan jarak saving matrix, yaitu sebesar 3.771 Km. Penghematan Penghitungan Rute tree Logic sejumlah 21 Rute dan rute saving matrik sejumlah dua rute, yaitu sebesar 19 rute penghematan. Perhitungan penggunaan bahan bakar minyak mobil tangki yang diperoleh dari selisih perhitungan tree logic dengan perhitungan saving matrix adalah sebesar Rp 25.642.800. Dengan perhitungan saving matrix manajemen dapat melakukan upaya efisiensi atau penghematan jumlah mobil tangki yang beroperasi, jarak tempuh distribusi, penghematan rute dan penghematan bahan bakar minyak. Peneliti juga mengharapkan dengan adanya analisis data, penghematan dapat mengurangi emisi gas rumah kaca dan polusi udara, seiring dengan pengurangan pemakaian kendaraan operasional mobil tangki dan konsumsi bahan bakar kendaraan yang bertugas melakukan distribusi. Segenap upaya untuk menjaga keberlanjutan lingkungan dalam rantai distribusi bahan bakar minyak perlu terus dilakukan oleh manajemen.","PeriodicalId":474700,"journal":{"name":"Jurnal Sistim Informasi dan Teknologi","volume":"31 11","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139535822","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Dendy K. Pramudito, Indri Yani, Eva Yuniarti Utami, Rini Nuraini, Kushariyadi
{"title":"Analysis Of The Influence Of Digital Service Quality and Online Promotions on Customers Intention To Use Digital Wallet Application Gopay","authors":"Dendy K. Pramudito, Indri Yani, Eva Yuniarti Utami, Rini Nuraini, Kushariyadi","doi":"10.60083/jsisfotek.v5i4.326","DOIUrl":"https://doi.org/10.60083/jsisfotek.v5i4.326","url":null,"abstract":"The purpose of this study is to ascertain how consumer interest is impacted by service quality and promotion. Quantitative research methodologies are employed in this study. Questionnaires are a tool used in this survey-style research study. Probability sampling combined with the proportionate stratified random sample method was the sampling strategy employed in this study. There is one hundred in the research sample. Descriptive statistics are used in the data analysis technique. The study's findings indicate that promotion has a big impact on consumers' levels of interest. Customer interest is significantly influenced by the quality of the services provided. Promotion and service excellence have an impact on customer interest. The findings of descriptive statistics, which show an average score of 72.5, a minimum score of 32, a maximum score of 90, the highest percentage value of affirmative responses to questionnaire statements at 70%, and a R square value of 0.53, or 53%, for the quality variable service to consumer interest, all support this. These findings indicate that the variable of service quality has a stronger effect on affecting customer interest. This research focuses on service quality variables because there is a gap with previous research where service quality has no effect on interest. Apart from that, consumer interest variables have not been widely used, so this can differentiate previous research that refers to interest in using e-wallets.","PeriodicalId":474700,"journal":{"name":"Jurnal Sistim Informasi dan Teknologi","volume":"13 5","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139539405","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}