Journal of Health Organization and Management最新文献

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Optimising efficiency and patient-centredness in general hospitals: insights from data envelopment and matrix analysis. 优化综合医院的效率和以患者为中心:来自数据包络和矩阵分析的见解。
IF 1.7 4区 医学
Journal of Health Organization and Management Pub Date : 2025-01-21 DOI: 10.1108/JHOM-07-2024-0302
Hyunseo Lee, Minsung Sohn, Mankyu Choi
{"title":"Optimising efficiency and patient-centredness in general hospitals: insights from data envelopment and matrix analysis.","authors":"Hyunseo Lee, Minsung Sohn, Mankyu Choi","doi":"10.1108/JHOM-07-2024-0302","DOIUrl":"https://doi.org/10.1108/JHOM-07-2024-0302","url":null,"abstract":"<p><strong>Purpose: </strong>Medical institutions face management challenges from intense competition and an unclear link between patient-centredness and profitability. This study examined the association between efficiency and patient-centredness in general hospitals and identified management strategies to optimise both.</p><p><strong>Design/methodology/approach: </strong>Data from the 2021 patient experience evaluation by the Health Insurance Review and Assessment Service and financial statements from the Korea Health Industry Development Institute for general hospitals in South Korea were used. Efficiency scores and patient-centredness were determined for 256 general hospitals using data envelopment analysis (DEA), and their relationships were analysed through matrix analysis. The Kruskal-Wallis and Mann-Whitney tests assessed group differences identified through matrix analysis.</p><p><strong>Findings: </strong>Efficiency and patient-centredness can be improved concurrently. Hospitals in the highest efficiency group reported significantly higher average inpatient revenue per 100 beds (179.67) and net profit (158.84) than those in lower-performing groups (<i>p</i> < 0.001). Optimal management of hospital beds and specialised diagnostic equipment per 100 beds was associated with higher efficiency scores, while a greater number of doctors and nurses positively influenced patient-centredness metrics. Therefore, general hospitals should invest in personnel and resources to enhance efficiency and patient-centredness, achieving optimal financial and operational outcomes.</p><p><strong>Originality/value: </strong>This study combines DEA and matrix analysis to explore the link between hospital efficiency and patient-centredness, using recent data on patient experience and financials from South Korean hospitals. It identifies strategies to enhance both dimensions.</p>","PeriodicalId":47447,"journal":{"name":"Journal of Health Organization and Management","volume":" ","pages":""},"PeriodicalIF":1.7,"publicationDate":"2025-01-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143013979","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Viewpoints of nurse auditors regarding the profession: a qualitative study. 护士审核员对职业的看法:一项质性研究。
IF 1.7 4区 医学
Journal of Health Organization and Management Pub Date : 2025-01-21 DOI: 10.1108/JHOM-05-2024-0209
Ana Luiza Ferreira Aydogdu
{"title":"Viewpoints of nurse auditors regarding the profession: a qualitative study.","authors":"Ana Luiza Ferreira Aydogdu","doi":"10.1108/JHOM-05-2024-0209","DOIUrl":"https://doi.org/10.1108/JHOM-05-2024-0209","url":null,"abstract":"<p><strong>Purpose: </strong>This study aims to understand the experiences of Brazilian nurse auditors in the practice of their profession, exploring the importance, challenges, rewards and strategies related to the occupation.</p><p><strong>Design/methodology/approach: </strong>This is a qualitative descriptive study conducted with 44 nurse auditors. An online, open-ended questionnaire was used. Thematic content analysis was performed.</p><p><strong>Findings: </strong>Five themes were identified: (1) functions of a nurse auditor; (2) skills required for a nurse auditor; (3) learning to be a nurse auditor; (4) advantages of being a nurse auditor and (5) challenges faced by a nurse auditor. Also, a total of 16 subthemes were presented.</p><p><strong>Research limitations/implications: </strong>The study critically examined essential aspects of auditing through the lens of nurse auditors, addressing a relevant topic. However, limitations must be acknowledged, including the use of self-report questionnaires, regional representation disparities, the scarcity of international articles on the topic and potential researcher bias.</p><p><strong>Practical implications: </strong>The study underscores the importance of increasingly integrating nurse auditors into the workforce while emphasizing the need to enhance the capacitation of these professionals through theoretical and practical education. It highlights the significance of educating other multidisciplinary team members about the nurse auditor's crucial role in fostering teamwork and ensuring the quality of healthcare services.</p><p><strong>Originality/value: </strong>To the best of the author's knowledge, this is the first study conducted with Brazilian nurse auditors, exploring crucial aspects of auditing from the perspective of these professionals. Understanding the critical role of nurse auditors in maintaining and improving healthcare quality can enhance public trust in healthcare systems.</p>","PeriodicalId":47447,"journal":{"name":"Journal of Health Organization and Management","volume":" ","pages":""},"PeriodicalIF":1.7,"publicationDate":"2025-01-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143013984","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The influence of continuous improvement and clinical practice on emergency department (ED) operational performance. 持续改进与临床实践对急诊科运营绩效的影响。
IF 1.7 4区 医学
Journal of Health Organization and Management Pub Date : 2025-01-17 DOI: 10.1108/JHOM-05-2024-0194
Kristina Mitreska, Milé Terziovski, Andrew Rixon
{"title":"The influence of continuous improvement and clinical practice on emergency department (ED) operational performance.","authors":"Kristina Mitreska, Milé Terziovski, Andrew Rixon","doi":"10.1108/JHOM-05-2024-0194","DOIUrl":"https://doi.org/10.1108/JHOM-05-2024-0194","url":null,"abstract":"<p><strong>Purpose: </strong>The study tests the relationships between continuous improvement (CI) and clinical practices (CP) with perceived operational performance in Australian and New Zealand (NZ) emergency departments.</p><p><strong>Design/methodology/approach: </strong>A survey instrument was designed to collect data from Australian and NZ Emergency Department physicians to test a model developed from the literature, the continuous improvement and clinical practice (CICP) model. Hypotheses were developed and tested using bivariate correlation analysis and multiple regression analysis.</p><p><strong>Findings: </strong>ED operational performance is positively impacted by CI culture, reinforced by an established CI governance structure built on employee education of CI tools and methods. The lack of nonclinical time allocation for CI activities has remained a major impediment for the implementation of a sustainable CI culture. The study found physicians experience tension between continuous improvement and clinical practice.</p><p><strong>Practical implications: </strong>Developing a CI mindset across all levels of emergency departments would encourage staff to embrace change to support the implementation of CI and to improve clinical practices. The study highlights potential implications for national bodies, academics, policymakers and ED physicians. Study insights suggest that continuous improvement and effective clinical practices are crucial for enhancing ED performance results in their day-to-day responsibilities.</p><p><strong>Originality/value: </strong>The paper is original by applying methodological rigour to identify the best predictors of performance in EDs and how a theoretical causal model can be tested to identify the best predictors of operational performance in EDs.</p>","PeriodicalId":47447,"journal":{"name":"Journal of Health Organization and Management","volume":" ","pages":""},"PeriodicalIF":1.7,"publicationDate":"2025-01-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143013982","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Joy, sorrow and invisible work and theoretical inconveniences in the labour process of community nurses. 社区护士劳动过程中的快乐、悲伤与无形劳动与理论不便。
IF 1.7 4区 医学
Journal of Health Organization and Management Pub Date : 2025-01-15 DOI: 10.1108/JHOM-09-2023-0274
Lise Elliott, Naomi Chambers
{"title":"Joy, sorrow and invisible work and theoretical inconveniences in the labour process of community nurses.","authors":"Lise Elliott, Naomi Chambers","doi":"10.1108/JHOM-09-2023-0274","DOIUrl":"https://doi.org/10.1108/JHOM-09-2023-0274","url":null,"abstract":"<p><strong>Purpose: </strong>This paper uses data from an ethnographic study of a group of NHS community nurses in England, to analyse their work using labour process theory. A theory influenced by Marxist thinking, which is concerned with the examination of the labour process. This study of the nurses' work provides insights into their labour process, as well as proposing theoretical development relating to labour process theory.</p><p><strong>Design/methodology/approach: </strong>The paper has been developed using data from an ethnographically oriented study of a group of community nurses. Data was produced from 140 h of field observations and also semi-structured interviews with six, community nurses. The data produced from field observations and interview transcripts were analysed thematically and theory building was developed inductively.</p><p><strong>Findings: </strong>The analysis within this paper highlights two areas of the nurses' work and both illustrate the theoretical difficulties raised, when using labour process as a tool for analysis, as well as its usefulness. These two areas of work are aspects of invisible work and feelings of joy and sorrow; analysis of both these areas supports a theorising of a distinct relationship between nurse and patient. That is, a relationship between worker and human product, which the paper argues should be accommodated within labour process theory.</p><p><strong>Research limitations/implications: </strong>More research is required to understand the nature of the proposed social relation in production, particularly with reference to other types of worker, in other caregiving settings. As the demands on healthcare workers and other public sector workers are likely to remain consistently high, improved analytical tools to support research into the nature of caregiving work seem both prudent and timely.</p><p><strong>Originality/value: </strong>Labour process theory is a useful (but often under-used and rather unfashionable) tool in the analysis of service-based, public sector work. This paper proposes a theoretical development within labour process theory, which would recognise a social relation in production between a worker and their human product, based on empirical data from a study of community nurses. This theoretical development has the potential to improve the usefulness of labour process theory in the analysis of caregiving labour.</p>","PeriodicalId":47447,"journal":{"name":"Journal of Health Organization and Management","volume":" ","pages":""},"PeriodicalIF":1.7,"publicationDate":"2025-01-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142984959","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Why is learning from patient safety incidents (still) so hard? A sociocultural perspective on learning from incidents in healthcare organizations. 为什么从患者安全事件中学习(仍然)如此困难?从医疗机构事件中学习的社会文化视角。
IF 1.7 4区 医学
Journal of Health Organization and Management Pub Date : 2025-01-14 DOI: 10.1108/JHOM-08-2024-0334
Paula Rowland, Melissa F Lan, Cecilia Wan, Laura Pozzobon
{"title":"Why is learning from patient safety incidents (still) so hard? A sociocultural perspective on learning from incidents in healthcare organizations.","authors":"Paula Rowland, Melissa F Lan, Cecilia Wan, Laura Pozzobon","doi":"10.1108/JHOM-08-2024-0334","DOIUrl":"https://doi.org/10.1108/JHOM-08-2024-0334","url":null,"abstract":"<p><strong>Purpose: </strong>Despite robust quality improvement efforts in healthcare, learning from patient safety incidents remains difficult. Our study explores counter-vailing powers shaping learning processes and possibilities in healthcare organizations, with a focus on social, political and organizational dynamics of learning.</p><p><strong>Design/methodology/approach: </strong>Deploying concepts of situated curriculum, boundary work and interconnected knowledge practices, we interviewed staff and physicians (<i>n</i> = 15) in a large Academic Health Science Centre in Canada about their experiences of incident investigations and resultant information sharing. Our analytical strategy was abductive, drawing connections to sociology of the professions and learning sciences literature.</p><p><strong>Findings: </strong>Incident investigation and follow-up processes are relatively robust for learning about incidents in the organization. However, learning from incidents remains difficult, complicated by the professional politics of incident classification, counter-vailing policies related to privacy, the organization of improvement work towards reporting, and an organizational focus on incidents with severe outcomes.</p><p><strong>Practical implications: </strong>Participants advocated for a broader view of incidents, moving beyond classification and investigation based on severity of outcome to also include incidents that are \"learning rich\". To that end, we argue for more research on the role of Patient Safety Specialists in organizational learning and more collaborations with learning sciences.</p><p><strong>Originality/value: </strong>This paper illuminates ways in which robust information dissemination structures are an important but insufficient condition for learning from incidents. The argument goes beyond a prescriptive approach to learning from incidents to instead explore the competing visions and values implicated with improvement practices.</p>","PeriodicalId":47447,"journal":{"name":"Journal of Health Organization and Management","volume":" ","pages":""},"PeriodicalIF":1.7,"publicationDate":"2025-01-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142972665","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Deciphering stakeholder voice on the challenges of transformative healthcare 5.0 ecosystem: a quality function deployment analyses. 解读涉众对变革性医疗保健5.0生态系统挑战的意见:质量功能部署分析。
IF 1.7 4区 医学
Journal of Health Organization and Management Pub Date : 2025-01-14 DOI: 10.1108/JHOM-06-2024-0250
Ravindra Ojha, Alpana Agarwal
{"title":"Deciphering stakeholder voice on the challenges of transformative healthcare 5.0 ecosystem: a quality function deployment analyses.","authors":"Ravindra Ojha, Alpana Agarwal","doi":"10.1108/JHOM-06-2024-0250","DOIUrl":"https://doi.org/10.1108/JHOM-06-2024-0250","url":null,"abstract":"<p><strong>Purpose: </strong>The healthcare ecosystem continues to evolve with new technological developments with the support of its stakeholders. The technology-driven and patient-centric Healthcare 5.0 (H5.0) ecosystem is undergoing a transformation promising enormous benefits. However, the need to identify and understand the inherent challenges and barriers faced in the journey of H5.0 implementation and the relevant countermeasures for accelerated implementation has become critical.</p><p><strong>Design/methodology/approach: </strong>The current research paper has utilised the Delphi approach for the collection of information and applied a well-proven quality function deployment (QFD) methodology for analysis.</p><p><strong>Findings: </strong>The house of quality (HOQ) tool from the QFD has highlighted the critical H5.0 challenges which contribute to, approximately, 60% of the total weight. The identified top five process descriptors from the developed HOQ also contribute, approximately 60% among overall countermeasures. A useful H5.0 implementation progress (HIP) index has been recommended for tracking the progress made in the H5.0 implementation journey.</p><p><strong>Originality/value: </strong>This research is among the first that has provided the application of the HOQ approach in the QFD methodology in the domain of H5.0. It has provided useful insights to the stakeholders. Furthermore, the development of a simple and practical HIP index is another useful value addition.</p>","PeriodicalId":47447,"journal":{"name":"Journal of Health Organization and Management","volume":" ","pages":""},"PeriodicalIF":1.7,"publicationDate":"2025-01-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142972750","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Institutional logics, social interactions and management of tensions in public-private partnership organizations. 公私合作组织中的制度逻辑、社会互动和紧张关系管理。
IF 1.7 4区 医学
Journal of Health Organization and Management Pub Date : 2025-01-13 DOI: 10.1108/JHOM-11-2023-0355
Ali Danışman, Mustafa Özseven
{"title":"Institutional logics, social interactions and management of tensions in public-private partnership organizations.","authors":"Ali Danışman, Mustafa Özseven","doi":"10.1108/JHOM-11-2023-0355","DOIUrl":"https://doi.org/10.1108/JHOM-11-2023-0355","url":null,"abstract":"&lt;p&gt;&lt;strong&gt;Purpose: &lt;/strong&gt;We aim to understand the link between field-level institutional logics and practice-level social interactions and relationships between public and private actors and their influences on the responses and resolutions to the issues causing tensions.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Design/methodology/approach: &lt;/strong&gt;Adopting a multiple logics perspective with a focus on social interactions and relationships between public and private actors, we conducted a multiple case study in five city hospitals recently established under a public-private partnership model in the Turkish healthcare field.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Findings: &lt;/strong&gt;We found that the state and market logics that predominantly characterize the Turkish healthcare field were enacted in each of the five hospitals in different manners and constitute three different configurations as compatible, complementary and contradictory. The social interactions and relationships developed between the public and private actors occur based on these configurations, and they all together shape the responses and resolutions to the issues causing tensions.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Research limitations/implications: &lt;/strong&gt;Since we did all analyses between the organizational actors at the partnership level, we did not consider possible differences arising from individual and positional roles in each partnership. It is therefore important to acknowledge that the interviews, which are central to the research results, might be influenced by the motivation and power dynamics of the participants in terms of their positions, roles and responsibilities. Thus, much work must be done to understand the management of tensions in public-private partnership organizations (PPPOs) influenced by institutional logics with a greater focus on individual, partnership, organizational and field-level interactions.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Practical implications: &lt;/strong&gt;Tensions arising between public and private actors in PPPOs can be understood better and managed more effectively when the enactment of institutional logics is considered together with their social interactions and relationships.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Originality/value: &lt;/strong&gt;The novelty of our study is that we advance the knowledge on the management of tensions in PPPOs by empirically showing the link between field-level institutional logics and practice-level social interactions and relationships and their influences on the responses and resolutions to the issues causing tensions. Our results indicate that tensions arising between public and private actors in PPPOs are primarily responded to by private actors mainly with avoidance, defiance or decoupling and subsequently resolved by their joint efforts through informal collaboration, formalization, formalized collaboration, enforcement or coercive pressure, depending on how the state and market logics are enacted within the hospitals and how social interactions and relationships between public and private side actors are formed","PeriodicalId":47447,"journal":{"name":"Journal of Health Organization and Management","volume":" ","pages":""},"PeriodicalIF":1.7,"publicationDate":"2025-01-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142972664","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Perceived overqualification and service behavior: a moderated mediation model of nurses' silence toward patient safety and praise from patients. 知觉资历过高与服务行为:护士对患者安全沉默与患者表扬的调节中介模型。
IF 1.7 4区 医学
Journal of Health Organization and Management Pub Date : 2025-01-10 DOI: 10.1108/JHOM-12-2023-0366
Anna Bochoridou, Anastasia Chatziioannou, Panagiotis Gkorezis, Anastasia Triantou
{"title":"Perceived overqualification and service behavior: a moderated mediation model of nurses' silence toward patient safety and praise from patients.","authors":"Anna Bochoridou, Anastasia Chatziioannou, Panagiotis Gkorezis, Anastasia Triantou","doi":"10.1108/JHOM-12-2023-0366","DOIUrl":"https://doi.org/10.1108/JHOM-12-2023-0366","url":null,"abstract":"<p><strong>Purpose: </strong>Using conservation of resources (COR) theory as our theoretical basis, we investigate how nurses' perceived overqualification influences their service behavior. In doing so, we highlight nurses' silence toward patient safety and praise from patients as a mediator and moderator, respectively.</p><p><strong>Design/methodology/approach: </strong>Data were collected from 201 nurses employed in a Greek public hospital. To examine the present hypotheses, we used the PROCESS macro.</p><p><strong>Findings: </strong>We found that nurses' perceived overqualification affects their silence toward patient safety, which in turn leads to reduced levels of service behavior. Furthermore, praise from patients attenuated the relationship of perceived overqualification with nurses' silence toward patient safety, such that this association was significant only when praise from patients was low. Similarly, the indirect linkage of perceived overqualification with service behavior through nurses' silence toward patient safety was significant only for nurses who had low levels of praise from patients.</p><p><strong>Originality/value: </strong>This is one of the few studies that examine the phenomenon of perceived overqualification in nursing. Specifically, the potential effect of nurses' perceived overqualification on their service behavior has been neglected. In addition, less is known about how nurse-patient interaction mitigates or boosts nurses' experience of overqualification. By investigating the mediating and moderating mechanisms, this study extends the existing literature regarding why and how perceived overqualification affects nurses' service behavior. Based on our findings, we discuss implications for theory and practice.</p>","PeriodicalId":47447,"journal":{"name":"Journal of Health Organization and Management","volume":" ","pages":""},"PeriodicalIF":1.7,"publicationDate":"2025-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142956644","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A novel approach to prioritizing health technology investments using integrated AI-based ranking model. 利用基于人工智能的综合排名模型确定卫生技术投资优先次序的新方法。
IF 1.7 4区 医学
Journal of Health Organization and Management Pub Date : 2025-01-10 DOI: 10.1108/JHOM-05-2024-0190
Yaşar Gökalp, Serkan Eti, Hasan Dinçer, Serhat Yüksel
{"title":"A novel approach to prioritizing health technology investments using integrated AI-based ranking model.","authors":"Yaşar Gökalp, Serkan Eti, Hasan Dinçer, Serhat Yüksel","doi":"10.1108/JHOM-05-2024-0190","DOIUrl":"https://doi.org/10.1108/JHOM-05-2024-0190","url":null,"abstract":"<p><strong>Purpose: </strong>Health technologies are an issue that directly affects the sustainability and quality of health services. Due to budget constraints, it is not financially possible for businesses to apply comprehensive improvement strategies to all these criteria. In this case, it is possible for businesses to implement more priority strategies. Accordingly, the main purpose of this study is to evaluate the important performance indicators of health technology investments.</p><p><strong>Design/methodology/approach: </strong>Firstly, with the help of the artificial intelligence system, a decision matrix is established. Secondly, spherical fuzzy total order of preference decision-making trial and evaluation laboratory methodology is taken into consideration for weighting the criteria. Thirdly, emerging seven countries are ranked by using spherical fuzzy MultiAtributive Ideal-Real Comparative Analysis (MAIRCA).</p><p><strong>Findings: </strong>The findings demonstrate that the criteria of health policies and research and development are defined as the most significant factor in this regard. China and Turkey are also found to be the most successful emerging countries with respect to the performance of health technology investments.</p><p><strong>Originality/value: </strong>The main contribution of this study is that a novel decision-making model is generated by integrating artificial methodology into the spherical fuzzy sets.</p>","PeriodicalId":47447,"journal":{"name":"Journal of Health Organization and Management","volume":" ","pages":""},"PeriodicalIF":1.7,"publicationDate":"2025-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142956641","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The missing links of value congruence: evidence from the Thai healthcare workforce. 价值一致性的缺失环节:来自泰国医疗保健工作人员的证据。
IF 1.7 4区 医学
Journal of Health Organization and Management Pub Date : 2025-01-10 DOI: 10.1108/JHOM-09-2024-0367
Decha Dechawatanapaisal
{"title":"The missing links of value congruence: evidence from the Thai healthcare workforce.","authors":"Decha Dechawatanapaisal","doi":"10.1108/JHOM-09-2024-0367","DOIUrl":"https://doi.org/10.1108/JHOM-09-2024-0367","url":null,"abstract":"<p><strong>Purpose: </strong>This study aims to investigate possible factors, such as trust in management and shared vision, that influence value congruence and its mediating effect on work engagement. It also explores how resilience, functioning as a moderator, could change the nature of the links between value congruence and its determinants.</p><p><strong>Design/methodology/approach: </strong>Data were collected through an online survey from 301 healthcare employees in Thailand. Hypotheses were tested and analyzed using confirmatory factor analysis, structural equation modeling and bootstrapping procedures.</p><p><strong>Findings: </strong>The results reveal that value congruence mediates the positive impacts of trust in management and shared vision on work engagement. Trust in management and shared vision translate into higher levels of value congruence, more so when employees are highly resilient.</p><p><strong>Practical implications: </strong>The findings suggest that healthcare administrators should design interventions to cultivate trustworthy leadership behaviors in daily operations while improving communication of the organization's overarching vision and objectives to help employees internalize and seamlessly integrate its core values into their own professional identities.</p><p><strong>Originality/value: </strong>Despite the extensive research on value congruence and its outcomes, little is known about its development. This study makes a valuable contribution by addressing these missing links, particularly in hospital settings. It also highlights how resource management explains the ways in which resilience in practice influences employees' value congruence at work.</p>","PeriodicalId":47447,"journal":{"name":"Journal of Health Organization and Management","volume":" ","pages":""},"PeriodicalIF":1.7,"publicationDate":"2025-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142956240","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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