CORPORATE REPUTATION REVIEW最新文献

‘A Reputation to Protect’: Sport-Team Reputation as a Strategic Source of Brand Equity 需要保护的声誉"：作为品牌资产战略来源的体育团队声誉

IF 1.9

CORPORATE REPUTATION REVIEW Pub Date : 2024-09-02 DOI: 10.1057/s41299-024-00200-7

Abhishek Mishra, Anish Yousaf, Martin Gannon

引用次数: 0

A Bibliometric Review of Customer Engagement in the International Domain: Reviewing the Past and the Present 国际领域客户参与的文献计量学回顾：回顾过去与现在

IF 1.9

CORPORATE REPUTATION REVIEW Pub Date : 2024-08-05 DOI: 10.1057/s41299-024-00198-y

Reza Marvi, Pantea Foroudi, Maria Jerez Jerez

引用次数: 0

CSR Reporting Practices: A Cross-Time Comparison of the Food & Beverage and Energy Industries in the U.S. Through Topic Modeling 企业社会责任报告实践：通过主题建模对美国食品饮料和能源行业进行跨时间比较

IF 1.9

CORPORATE REPUTATION REVIEW Pub Date : 2024-07-31 DOI: 10.1057/s41299-024-00199-x

Varvara Porechenkova, Yijing Wang

{"title":"CSR Reporting Practices: A Cross-Time Comparison of the Food & Beverage and Energy Industries in the U.S. Through Topic Modeling","authors":"Varvara Porechenkova, Yijing Wang","doi":"10.1057/s41299-024-00199-x","DOIUrl":"https://doi.org/10.1057/s41299-024-00199-x","url":null,"abstract":"Corporate social responsibility (CSR) is a popular topic among scholars and business professionals alike. While previous literature has investigated the relationship of CSR and corporate performance extensively, longitudinal research on the CSR reporting practices using a comparative approach remains limited. The current study examines CSR disclosures uncovered within annual reports of the companies representing different industries in the United States. The contribution is twofold. First, the study compared the CSR topics disclosed by the food & beverage and energy sectors and upfolded their similar patterns and different emphases. Second, the study examined the dynamics of CSR reporting practices over 8 consequent years in these industries. A mixed method approach was used in this study, combining topic modeling through the Latent Dirichlet allocation (LDA) and complementary content analysis. The empirical analysis was conducted on the CSR disclosures from the annual reports released by six international U.S. organizations (three companies per industry sector) over the period from 2013 to 2020. The results showed that for both industries the social aspect of CSR was significantly reported. Nevertheless, the uncovered topics differed between sectors. Regarding the dynamics of CSR topics, both business sectors revealed variability of CSR aspects covered in the annual reports over the 8 years. Overall, this research sheds light on the relevance of addressing specific topics in CSR reporting as well as how to disseminate information about these topics in the annual reports.","PeriodicalId":47317,"journal":{"name":"CORPORATE REPUTATION REVIEW","volume":"9 1","pages":""},"PeriodicalIF":1.9,"publicationDate":"2024-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141863228","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Exploring the Factors Influencing Blame Attribution and Attitudes Toward Brands with COVID-19 Semantical Associations: A Study During the Lockdown Period 探索 COVID-19 语义关联影响责任归因和对品牌态度的因素：封锁期间的研究

IF 1.9

CORPORATE REPUTATION REVIEW Pub Date : 2024-06-21 DOI: 10.1057/s41299-024-00197-z

Diana Y. W. Shih, Aline Simonetti, Enrique Bigne

引用次数: 0

CSR Did Not Take Place: An Empirical Study Exploring Consumers Trapped in Paradoxes 企业社会责任并未发生：探索陷入悖论的消费者的实证研究

IF 1.9

CORPORATE REPUTATION REVIEW Pub Date : 2024-06-01 DOI: 10.1057/s41299-024-00195-1

Klára Šimůnková, Tomáš Kincl, Daria Gunina

{"title":"CSR Did Not Take Place: An Empirical Study Exploring Consumers Trapped in Paradoxes","authors":"Klára Šimůnková, Tomáš Kincl, Daria Gunina","doi":"10.1057/s41299-024-00195-1","DOIUrl":"https://doi.org/10.1057/s41299-024-00195-1","url":null,"abstract":"How consumers perceive corporate social responsibility (CSR) has shifted significantly over the past decades. Initially, a voluntary commitment to solving urgent social problems, CSR was once a source of competitive advantage, specific positioning, and exclusivity in customers’ eyes. Today, however, CSR has become a fundamental prerequisite for a company to function in society, a source of company legitimacy, expected and demanded by many stakeholder groups. As research demonstrates, young people in particular loudly and intensely declare their interest in today’s challenges and vigorously demand that the companies they buy from or work for participate in CSR. On the contrary, in everyday practice, we as scholars and educators have learned that CSR is more of an empty word for consumers, something that is right but of which they have no precise idea. CSR finds itself in a paradoxical situation. Therefore, our study aims to identify the main paradoxes in how millennials perceive CSR. First, it addresses the term paradox and its contextualization within the CSR discourse. Second, the three main paradoxes (authenticity/communication, legitimacy/trust, pay-off/non-pay-off) are outlined and verified through mixed methods research. The paradoxes are identified and confirmed through the ambivalent and inconsistent responses to a questionnaire and, subsequently, multiple focus groups. Finally, implications for the CSR concept are suggested. Furthermore, this paper questions the validity of instruments traditionally used to measure consumer attitudes (not only) in the field of CSR.","PeriodicalId":47317,"journal":{"name":"CORPORATE REPUTATION REVIEW","volume":"52 1","pages":""},"PeriodicalIF":1.9,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141189462","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Plastic-Free Brand Choices as a Holistic Approach to Self-Care: A Netnographic Analysis of Young Consumers’ Motivations 无塑品牌选择是一种全面的自我保健方法：对年轻消费者动机的网络分析

IF 1.9

CORPORATE REPUTATION REVIEW Pub Date : 2024-04-20 DOI: 10.1057/s41299-024-00186-2

Angela A. Beccanulli, Silvia Biraghi

{"title":"Plastic-Free Brand Choices as a Holistic Approach to Self-Care: A Netnographic Analysis of Young Consumers’ Motivations","authors":"Angela A. Beccanulli, Silvia Biraghi","doi":"10.1057/s41299-024-00186-2","DOIUrl":"https://doi.org/10.1057/s41299-024-00186-2","url":null,"abstract":"Young consumers are increasingly taking on the mantle of champions for sustainable behavior. However, notwithstanding the long-established and rich debate on sustainable consumption, studies are missing that delve deeper on how young consumers, especially Millennials and Gen Z, dialogically frame their sustainable consumption choices and their favor for sustainable brands. We conduct an in-depth netnographic investigation that provides a deep cultural understanding of the motivations and priorities that young consumers associate with sustainable choices in their social media conversations, which represent the most common ground where sustainable commitments are discussed. Considering that plastic-free refillable water bottles are emerging as the daily consumption choice that young consumers are adopting to pursue a more sustainable lifestyle, we see in that a compelling research context in which the motivations that young consumers prioritize when they embrace plastic-free brands can be explored. Our findings visually map and dig deeper into the complex constellation of the dominant themes and interplays among them that young consumers discuss in their conversations about the adoption of plastic-free refillable water bottles. Across all the conversations we analyzed, the notion of care emerges as the key priority for young consumers and sustainable consumption is depicted as a holistic form of self-care. Our paper contributes to delve deeper into those conversational dynamics in and through which the priorities related to sustainable consumption choices are shaped and constructed through the expressive and material capacities of the different social formations that are engaged into the discussion of sustainability issues. Our paper also provides a methodological blueprint for the investigation of the dialogic process of sustainable brand building.","PeriodicalId":47317,"journal":{"name":"CORPORATE REPUTATION REVIEW","volume":"12 1","pages":""},"PeriodicalIF":1.9,"publicationDate":"2024-04-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140628615","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Overcoming the Challenges Faced by Leaders of Purpose-Led Medium-Sized Businesses: The Role of Corporate Communication and its Interplay with Corporate Reputation and Organisational Identity 克服以目标为导向的中型企业领导者面临的挑战：企业传播的作用及其与企业声誉和组织身份的相互作用

IF 1.9

CORPORATE REPUTATION REVIEW Pub Date : 2024-04-17 DOI: 10.1057/s41299-024-00181-7

Taofeeq Ibn-Mohammed, Suranga Herath, Nicholas Swallow, Charlie Gower, Adriana Puente Montes, Dawn Brooks, Andres Perez Garcia, Angus Morrison-Saunders

{"title":"Overcoming the Challenges Faced by Leaders of Purpose-Led Medium-Sized Businesses: The Role of Corporate Communication and its Interplay with Corporate Reputation and Organisational Identity","authors":"Taofeeq Ibn-Mohammed, Suranga Herath, Nicholas Swallow, Charlie Gower, Adriana Puente Montes, Dawn Brooks, Andres Perez Garcia, Angus Morrison-Saunders","doi":"10.1057/s41299-024-00181-7","DOIUrl":"https://doi.org/10.1057/s41299-024-00181-7","url":null,"abstract":"Induced by worsening environmental conditions, pursuing purpose, not solely profit, now constitutes an ethical obligation for leaders of business organisations, towards future generations. Consequently, increasing numbers of businesses seek to become purpose-led (PLBs), but challenges exist. Despite the significant growth in PLB research since the turn of the millennium, attention has mainly focussed on multinational companies, although small- and medium-sized businesses (MSBs) hugely impact any economy. This research sets out to better understand the challenges faced by leaders of companies undergoing purpose-led MSB transitioning. Thematic analysis of the interview data from founders and leaders of B-Corp certified purpose-led MSBs revealed six specific challenges consistent with literature findings, but also provided uniquely useful insights from the leaders’ perspectives. Integrated business strategies or solutions, which meet multiple challenges simultaneously, revolve around a strong corporate reputation and organisational identity driven by corporate communication. Corporate communication engages stakeholders, builds trust, reinforces reputation, and serves as a strategic intervention for differentiating purpose-led MSBs in the marketplace, shaping organisational identity. Overall, the work provides leaders of MSBs with a practical guide for navigating their challenges and developing leadership practices to enable purpose-led transformations.","PeriodicalId":47317,"journal":{"name":"CORPORATE REPUTATION REVIEW","volume":"195 1","pages":""},"PeriodicalIF":1.9,"publicationDate":"2024-04-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140617158","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Internal Versus External Corporate Social Responsibility Effects on Employees of a Multinational Subsidiary in Russia: The Roles of Morality and Attributions 企业社会责任对俄罗斯跨国子公司员工的内部与外部影响：道德和归因的作用

IF 1.9

CORPORATE REPUTATION REVIEW Pub Date : 2024-04-07 DOI: 10.1057/s41299-024-00184-4

Anne-Marie van Prooijen, Yijing Wang

{"title":"Internal Versus External Corporate Social Responsibility Effects on Employees of a Multinational Subsidiary in Russia: The Roles of Morality and Attributions","authors":"Anne-Marie van Prooijen, Yijing Wang","doi":"10.1057/s41299-024-00184-4","DOIUrl":"https://doi.org/10.1057/s41299-024-00184-4","url":null,"abstract":"Corporate social responsibility (CSR) is interpreted and enacted differently in developed and transition countries. These differences can present a challenge for Western multinational companies (MNCs) that operate in emerging markets, as they are faced with inconsistent norms on CSR between home and host country. Drawing on Social Identity Theory and Attribution Theory, the current research addresses how employees of MNC subsidiaries situated in emerging markets evaluate internal (which directly benefits employees) and external (which benefits other stakeholder groups) CSR practices. A survey was conducted among professionals (N = 481) working at a subsidiary of a Western MNC in Russia. Our findings revealed that internal CSR positively affected organizational identification through perceived organizational morality. Interestingly, employees’ responses to external CSR appeared to be ambivalent. Whereas external CSR had a negative direct effect on perceived organizational morality, a positive mediation effect on perceived organizational morality was found through attributed extrinsic corporate motives. This research provides much-needed contextualized insights on the psychological mechanisms underlying employees’ judgments of CSR strategies in emerging markets.","PeriodicalId":47317,"journal":{"name":"CORPORATE REPUTATION REVIEW","volume":"1 1","pages":""},"PeriodicalIF":1.9,"publicationDate":"2024-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140574998","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

An Exploration of the Influence of Having International Family on Higher Education Reputation and Loyalty 探索拥有国际家庭对高等教育声誉和忠诚度的影响

IF 1.9

CORPORATE REPUTATION REVIEW Pub Date : 2024-03-19 DOI: 10.1057/s41299-024-00180-8

Kelly Cartwright, Fernando Angulo-Ruiz

{"title":"An Exploration of the Influence of Having International Family on Higher Education Reputation and Loyalty","authors":"Kelly Cartwright, Fernando Angulo-Ruiz","doi":"10.1057/s41299-024-00180-8","DOIUrl":"https://doi.org/10.1057/s41299-024-00180-8","url":null,"abstract":"We use a mixed-methodology to examine the influence of having international family on higher education (HE) reputation and loyalty. Employing qualitative research, we hypothesize that having family members in the international country where an international student plans to pursue higher education is a key source of information that activates not only awareness and positive associations of universities but also a social identity which in turn affects HE reputation and loyalty. We test our hypotheses using survey responses from international students of a HE institution based in Alberta, Canada. Our structural equation modeling results point to the significant role of having international family—relative to marketing activities—for building HE reputation and in turn for affecting HE loyalty. Our findings contribute to the literature on organizational reputation in an international context with an enhanced understanding of the determinants of HE reputation and insights into the psychological and social processes of reputation formation. This research has also implications for university international officers and HE marketers to help with attracting international students.","PeriodicalId":47317,"journal":{"name":"CORPORATE REPUTATION REVIEW","volume":"29 1","pages":""},"PeriodicalIF":1.9,"publicationDate":"2024-03-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140172166","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Intermediary Perception of Narcissistic and Humble CEO Traits 对自恋型和谦逊型首席执行官特质的中间认知

IF 1.9

CORPORATE REPUTATION REVIEW Pub Date : 2024-03-12 DOI: 10.1057/s41299-024-00182-6

Johannes Brunzel

{"title":"Intermediary Perception of Narcissistic and Humble CEO Traits","authors":"Johannes Brunzel","doi":"10.1057/s41299-024-00182-6","DOIUrl":"https://doi.org/10.1057/s41299-024-00182-6","url":null,"abstract":"The media plays a key role in bridging information asymmetries between parties such as CEOs and third-party observers. However, current research suggest that the media is not just a carrier of information but can actively shape the impression of the audience. An open question remains, hence, whether media reporting is affected by certain CEO traits such as narcissism or humility, two key constructs in the literature. For instance, narcissistic CEOs’ belief in their own superiority may spillover to the media, thereby distorting the function as information carrier and favoring directly or indirectly certain CEO traits. Therefore, by drawing on the differential effects that narcissism and humility can have on the impression of an audience, the study employs a computer-aided content analysis of factual narcissistic and humble CEOs, identified via a video metric approach, and their evaluation through three key journalistic intermediaries (New York Times, Washington Post, and Financial Times). The quantitative data suggest that actual CEO narcissism is related negatively to external performance evaluations of CEOs in subsequent years. In addition, the data suggest that narcissism as well as humility scores increase the emotional tone employed depending on the journalistic orientation of the media outlet. Humble CEOs receive on average more media attention than narcissistic CEOs yet this result is insignificant, providing limited evidence for a systematic (i.e., number of articles) bias across and within journalistic outlets towards either narcissistic or humble CEOs. This suggests that widely considered “quality” media outlets resist to portray CEO traits in an overly positive/negative light.","PeriodicalId":47317,"journal":{"name":"CORPORATE REPUTATION REVIEW","volume":"6 1","pages":""},"PeriodicalIF":1.9,"publicationDate":"2024-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140105101","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0