IEEE Transactions on Professional Communication最新文献_第8页

Navigating New Terrain: Diverse Effects of Social Media on Employee Performance in China's Social Commerce Sector 导航新领域：社交媒体对中国社交商务部门员工绩效的不同影响

IF 1.6 2区文学

IEEE Transactions on Professional Communication Pub Date : 2025-03-22 DOI: 10.1109/TPC.2025.3564369

Xinyi Wang;Loo-See Beh

{"title":"Navigating New Terrain: Diverse Effects of Social Media on Employee Performance in China's Social Commerce Sector","authors":"Xinyi Wang;Loo-See Beh","doi":"10.1109/TPC.2025.3564369","DOIUrl":"https://doi.org/10.1109/TPC.2025.3564369","url":null,"abstract":"<italic>Background: Social media has transformed communication in professional settings, giving rise to the social commerce sector. However, its impact on employee performance remains unclear, limiting its application efficiency. <italic>Literature review: Prior research presents varied findings on how social media influences work performance. This issue in the social commerce sector remains ambiguous. Most studies focus on either the benefits or risks of social media, neglecting a comprehensive view. In addition, the role of guanxi in promoting knowledge-sharing behaviors is underexplored. <italic>Research questions: 1. What is the impact of social media use on employee performance in the social commerce industry? 2. How does social media use affect employee performance through knowledge-sharing and technostress? 3. How does guanxi moderate the relationship between social media use and knowledge-sharing behaviors and consequently on employee performance? <italic>Methodology: We surveyed 520 Chinese social commerce professionals, using self-reported questionnaires to investigate how social media use affects employee performance. <italic>Results: Social media positively impacts job performance, with benefits outweighing drawbacks. It enhances knowledge-sharing behaviors which, in turn, improves employee performance. It also causes five technostress factors, but only techno-overload and techno-uncertainty significantly reduce employee performance. In addition, guanxi moderates the relationship between social media use and knowledge-sharing behaviors and strengthens the indirect effect of social media use on work performance through knowledge-sharing. However, this moderated mediation effect is not significant at low levels of guanxi. <italic>Conclusion: The results can help organizations effectively leverage social media as a valuable communication tool by fostering guanxi, promoting knowledge-sharing, and managing specific technostress factors.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 2","pages":"209-227"},"PeriodicalIF":1.6,"publicationDate":"2025-03-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144170982","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Presenting and Making Relevant: Analyzing Teaching Assistant Perceptions of Writing in Statistics Using Semantic Frames 呈现与关联：运用语义框架分析助教对统计学写作的感知

IF 1.6 2区文学

IEEE Transactions on Professional Communication Pub Date : 2025-03-20 DOI: 10.1109/TPC.2025.3561609

Ben Markey

{"title":"Presenting and Making Relevant: Analyzing Teaching Assistant Perceptions of Writing in Statistics Using Semantic Frames","authors":"Ben Markey","doi":"10.1109/TPC.2025.3561609","DOIUrl":"https://doi.org/10.1109/TPC.2025.3561609","url":null,"abstract":"<italic>Background: Instructors in STEM fields help prepare students to be effective communicators in the workplace, partially through instruction of professional genres such as client-facing reports. At the same time, class sizes are increasing, and writing assessment often falls to teaching assistants (TAs). <italic>Literature review: Research suggests that TAs possess a maturing but inchoate sense of writing in their field, which potentially complicates their ability to deliver quality feedback. This study uses frame semantics, a form of discourse analysis, to probe TAs for their beliefs about writing in statistics. <italic>Research questions: 1. When asked to describe the function and role of writing in statistics, what lexical verbs do TA informants use? 2. What frames are invoked by those verbs? 3. How do the invoked semantic frames position writing in relation to disciplinary and professional work in the field? <italic>Research methodology: This study interviewed three TAs from an introductory statistics course about their perceptions of writing in statistics. Frame semantics was used to analyze TA responses. <italic>Results: Less experienced TAs tended to perceive writing as a means of presentation, which entailed a weak sense of the role of rhetoric in technical communication and a muddied understanding of writing assessment. The more advanced TA perceived writing as a means of contextualizing statistical evidence for particular audiences. <italic>Conclusion: Due to their maturing perceptions of writing in their disciplines, TAs might not possess the ability to deliver quality formative feedback. One means of support for these TAs may be opportunities to discuss assessment decisions with one another, thereby calibrating against available expectations and rubrics.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 2","pages":"155-171"},"PeriodicalIF":1.6,"publicationDate":"2025-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144171073","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Beyond Logic: Developing Pathos and Ethos in STEM Undergraduate Communication Using the Rhetorical Triangle 超越逻辑：运用修辞三角发展STEM本科生交际中的悲情与气质

IF 1.6 2区文学

IEEE Transactions on Professional Communication Pub Date : 2025-03-19 DOI: 10.1109/TPC.2025.3562716

Tzipora Rakedzon;Orit Hazzan

{"title":"Beyond Logic: Developing Pathos and Ethos in STEM Undergraduate Communication Using the Rhetorical Triangle","authors":"Tzipora Rakedzon;Orit Hazzan","doi":"10.1109/TPC.2025.3562716","DOIUrl":"https://doi.org/10.1109/TPC.2025.3562716","url":null,"abstract":"<bold>About the case: We suggest using Aristotle's rhetorical triangle, a tool for analyzing communication in terms of logos (logic), pathos (values), and ethos (identity), in science, technology, engineering, and mathematics (STEM) undergraduate classes. We investigate how the triangle can enhance students’ communication skills by developing awareness of pathos and ethos, and shed light on values, considerations, and professional identity at different stages of their studies. <bold>Situating the case: Developing communication skills among STEM students is imperative even in the age of AI-based tools. Although many books and platforms exist to help facilitate communication in general, STEM students require practical tools to foster the rhetorical skills needed for effective and persuasive communication. <bold>Methods: The rhetorical triangle intervention was implemented in two undergraduate courses to help students develop the other necessary elements of effective communication beyond logos: i.e., pathos and ethos. <bold>Results: Our results show that the intervention enhanced students’ ability to express shared values (pathos) with their audience and fostered the development of professional identity (ethos). Our findings also revealed notable differences in professional identity expression when comparing two different samples of future scientists and engineers in their freshmen and senior years. <bold>Conclusion: We suggest that incorporating the elements of the rhetorical triangle into STEM education can enhance students’ communication skills, particularly in expressing the value of their work and developing a strong professional identity. We recommend integrating these elements throughout various stages of the curriculum to deepen students’ understanding of effective communication and persuasion.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 2","pages":"241-254"},"PeriodicalIF":1.6,"publicationDate":"2025-03-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=11006889","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144171051","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Inviting Participation: From Sample-Building to Relationship-Building in Participant Recruitment Processes 邀请参与：从样本建立到参与者招募过程中的关系建立

IF 1.6 2区文学

IEEE Transactions on Professional Communication Pub Date : 2025-03-15 DOI: 10.1109/TPC.2025.3559741

Amber Hedquist

{"title":"Inviting Participation: From Sample-Building to Relationship-Building in Participant Recruitment Processes","authors":"Amber Hedquist","doi":"10.1109/TPC.2025.3559741","DOIUrl":"https://doi.org/10.1109/TPC.2025.3559741","url":null,"abstract":"<bold>Introduction: Participant recruitment is a difficult stage of the research process, often resulting in considerable time and cost, with challenges in the diversity, quantity, and quality of participants. Existing scholarship on recruitment focuses on recruitment outcomes, specifically the development of a useful sample. This article directs attention from outcomes to processes by reconsidering this transactional, sample-building process as a relationship-building process through the lens of invitational rhetoric. <bold>About the case: The study analyzes the advertisements used on university study discovery sites (SDSs) to initiate participant recruitment and build sustainable relationships with the community. Universities rely on study advertisements to initiate recruitment on SDSs, which can serve as the foundation for the participant-researcher relationship. <bold>Situating the case: This case is situated in larger calls for research efficiency and the technical and professional communicationdiscipline's call for less transactional and more personalized recruitment processes. <bold>Methods: After tracking and defining the rhetorical moves in study advertisements, the moves are characterized through invitational rhetoric to assess how they create conditions for value, safety, and freedom. <bold>Results/discussion: This study finds that the main rhetorical moves of the advertisements are establishing credentials, introducing the offer (offering the product or service, essential detailing of the offer, indicating value of the offer), including study identifiers, and soliciting responses. The moves enacting invitational rhetoric are attentive to building reciprocity, transparency, and agency. <bold>Conclusion: To avoid transactional relationships with participants, researchers can incorporate invitational rhetoric into their recruitment materials by creating the conditions for value, safety, and freedom.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 2","pages":"228-240"},"PeriodicalIF":1.6,"publicationDate":"2025-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144170921","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

IEEE Transactions on Professional Communication Information for Authors IEEE作者专业交流信息汇刊

IF 1.6 2区文学

IEEE Transactions on Professional Communication Pub Date : 2025-03-10 DOI: 10.1109/TPC.2025.3547681

引用次数: 0

An Editor's Thanks 编辑的感谢

IF 1.6 2区文学

IEEE Transactions on Professional Communication Pub Date : 2025-03-10 DOI: 10.1109/TPC.2025.3541973

George F. Hayhoe

引用次数: 0

IEEE Professional Communication Society Publication Information IEEE专业通信协会出版信息

IF 1.6 2区文学

IEEE Transactions on Professional Communication Pub Date : 2025-03-10 DOI: 10.1109/TPC.2025.3547680

引用次数: 0

IEEE Professional Communication Society Information IEEE专业通信协会信息

IF 1.6 2区文学

IEEE Transactions on Professional Communication Pub Date : 2025-03-10 DOI: 10.1109/TPC.2025.3547658

引用次数: 0

Using UX and LXD to Analyze Constructivism in Technical Communication Textbook Design 用UX和LXD分析《技术传播》教材设计中的建构主义

IF 1.6 2区文学

IEEE Transactions on Professional Communication Pub Date : 2025-03-07 DOI: 10.1109/TPC.2025.3558371

Kathryn Chunn;Bremen Vance

{"title":"Using UX and LXD to Analyze Constructivism in Technical Communication Textbook Design","authors":"Kathryn Chunn;Bremen Vance","doi":"10.1109/TPC.2025.3558371","DOIUrl":"https://doi.org/10.1109/TPC.2025.3558371","url":null,"abstract":"<bold>Background: Constructivism is a prevalent theory in technical and professional communication (TPC) pedagogy that extends to various aspects of learning, including textbook design. This study considers the way that learners interact with textbooks and how incorporating constructivist design elements is important for both instructors and students. <bold>Literature review: Previous research has highlighted the importance of textbook design in facilitating learning and the ways that textbooks reflect ideology. However, there is limited literature on the role of constructivist principles in textbook design and their impact on learners and faculty. <bold>Research questions: 1. What design elements in textbooks align with a constructivist pedagogy? 2. To what extent do textbooks in TPC follow a constructivist design? 3. Do students and faculty prefer constructivist designs? <bold>Research methodology: The study employed a heuristic review using a novel heuristic, the Constructivist Textbook Rubric, to evaluate a sample of eight technical communication textbooks. Following this, comparative usability testing was conducted with both professors and students to assess preferences and learning outcomes. <bold>Results: The study resulted in the development of a comprehensive tool for evaluating textbooks based on alignment with constructivist design principles and learning theory. Both the heuristic review and user testing demonstrated advantages associated with textbooks that incorporated constructivist elements in their design. <bold>Conclusion: The findings suggest that textbooks designed with constructivist principles can improve learning outcomes for both learners and faculty. By using the Constructivist Textbook Rubric, college instructors can make informed decisions when selecting textbooks, ultimately benefiting learners through enhanced information synthesis and retention.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 2","pages":"193-208"},"PeriodicalIF":1.6,"publicationDate":"2025-03-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144170956","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Impact of Linguistic Accommodation on Transactional and Relational Goals in Business Communication 语言迁就对商务交际中交易目标和关系目标的影响

IF 1.6 2区文学

IEEE Transactions on Professional Communication Pub Date : 2025-03-03 DOI: 10.1109/TPC.2025.3541984

Ya Sun;Pan Zheng;Na Zhang

{"title":"The Impact of Linguistic Accommodation on Transactional and Relational Goals in Business Communication","authors":"Ya Sun;Pan Zheng;Na Zhang","doi":"10.1109/TPC.2025.3541984","DOIUrl":"https://doi.org/10.1109/TPC.2025.3541984","url":null,"abstract":"<bold>Introduction: Efficient and effective business communication depends on appropriate communication adjustments that are at the core of communication accommodation theory. This theory has been used to explore the role of communication accommodation in driving business performance and organizational success. However, there has been no systematic survey of linguistic accommodation in business communication. <bold>Research questions: 1. What are general characteristics of studies on the impact of linguistic accommodation in business communication? 2. What are the foci of linguistic accommodation in business communication? 3. What are the contexts, participants (actors and targets), transactional goals, and relational goals of linguistic accommodation in business communication? <bold>Methodology: We conducted an integrative literature review based on journal articles from the database Web of Science Core Collection. After retrieving 32 articles corresponding to our research purpose, we conducted a qualitative content analysis to describe general characteristics of these articles and identify foci of linguistic accommodation, contexts, participants (actors and targets), transactional goals, and relational goals of linguistic accommodation. <bold>Results and conclusions: In both external and internal business communication, actors tend to accommodate or nonaccommodate targets by choosing different languages and communication styles on different linguistic levels based on their language proficiency. We found that linguistic accommodation generally has a positive impact on transactional goals (such as service quality perceptions, negotiation effectiveness, and group performance) and relational goals (such as brand trust, consumer engagement, and cooperation intentions). This review may help business professionals adopt appropriate linguistic accommodation strategies to achieve transactional or relational goals, and aid teachers of business communication in developing students’ accommodation competence.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 1","pages":"4-21"},"PeriodicalIF":1.6,"publicationDate":"2025-03-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143583186","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0