IEEE Transactions on Professional Communication最新文献

{"title":"An Editor's Thanks","authors":"George F. Hayhoe","doi":"10.1109/TPC.2025.3541973","DOIUrl":"https://doi.org/10.1109/TPC.2025.3541973","url":null,"abstract":"","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 1","pages":"1-3"},"PeriodicalIF":1.6,"publicationDate":"2025-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=10918899","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143583154","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"IEEE Transactions on Professional Communication Information for Authors","authors":"","doi":"10.1109/TPC.2025.3547681","DOIUrl":"https://doi.org/10.1109/TPC.2025.3547681","url":null,"abstract":"","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 1","pages":"C3-C3"},"PeriodicalIF":1.6,"publicationDate":"2025-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=10918897","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143583257","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"IEEE Professional Communication Society Publication Information","authors":"","doi":"10.1109/TPC.2025.3547680","DOIUrl":"https://doi.org/10.1109/TPC.2025.3547680","url":null,"abstract":"","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 1","pages":"C2-C2"},"PeriodicalIF":1.6,"publicationDate":"2025-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=10918876","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143583275","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"IEEE Professional Communication Society Information","authors":"","doi":"10.1109/TPC.2025.3547658","DOIUrl":"https://doi.org/10.1109/TPC.2025.3547658","url":null,"abstract":"","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 1","pages":"C4-C4"},"PeriodicalIF":1.6,"publicationDate":"2025-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=10918898","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143583192","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Impact of Linguistic Accommodation on Transactional and Relational Goals in Business Communication","authors":"Ya Sun;Pan Zheng;Na Zhang","doi":"10.1109/TPC.2025.3541984","DOIUrl":"https://doi.org/10.1109/TPC.2025.3541984","url":null,"abstract":"<bold>Introduction:</b> Efficient and effective business communication depends on appropriate communication adjustments that are at the core of communication accommodation theory. This theory has been used to explore the role of communication accommodation in driving business performance and organizational success. However, there has been no systematic survey of linguistic accommodation in business communication. <bold>Research questions:</b> 1. What are general characteristics of studies on the impact of linguistic accommodation in business communication? 2. What are the foci of linguistic accommodation in business communication? 3. What are the contexts, participants (actors and targets), transactional goals, and relational goals of linguistic accommodation in business communication? <bold>Methodology:</b> We conducted an integrative literature review based on journal articles from the database Web of Science Core Collection. After retrieving 32 articles corresponding to our research purpose, we conducted a qualitative content analysis to describe general characteristics of these articles and identify foci of linguistic accommodation, contexts, participants (actors and targets), transactional goals, and relational goals of linguistic accommodation. <bold>Results and conclusions:</b> In both external and internal business communication, actors tend to accommodate or nonaccommodate targets by choosing different languages and communication styles on different linguistic levels based on their language proficiency. We found that linguistic accommodation generally has a positive impact on transactional goals (such as service quality perceptions, negotiation effectiveness, and group performance) and relational goals (such as brand trust, consumer engagement, and cooperation intentions). This review may help business professionals adopt appropriate linguistic accommodation strategies to achieve transactional or relational goals, and aid teachers of business communication in developing students’ accommodation competence.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 1","pages":"4-21"},"PeriodicalIF":1.6,"publicationDate":"2025-03-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143583186","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Which Topic Category Is More Engaging on Chinese Corporations’ Facebook Accounts: Corporate Ability or Corporate Social Responsibility?","authors":"Sheng Yuan","doi":"10.1109/TPC.2025.3533177","DOIUrl":"https://doi.org/10.1109/TPC.2025.3533177","url":null,"abstract":"<bold>Background</b>: Corporations are increasingly leveraging social media to communicate their corporate social responsibility (CSR) practices and corporate ability (CA) messages. Concurrently, the overseas expansion of Chinese corporations is significantly affecting global environmental sustainability and CSR practices. <bold>Literature review:</b> Drawing upon the conceptual framework of stakeholder engagement proposed by Kujala et al., this study measures the engagement effects of specific CSR/CA topics communicated by Chinese corporations on Facebook. Although previous research has compared the effectiveness of CSR and CA topics, it has resulted in a lack of consistent findings on which specific CSR/CA topics spark more responses from stakeholders. <bold>Research questions:</b> 1. Which CSR/CA topics are likely to generate the higher amount of public engagement (measured by the count of likes, shares, and comments) on social media? 2. Which CSR/CA topics are likely to elicit comments with the most positive tone on social media? 3. Does the tone of corporate posts correlate with that of the public comments that they evoke? <bold>Research methodology:</b> Using content and sentiment analysis, this study examined 11,628 corporate posts and 235,976 fan comments on the Facebook accounts of 34 large Chinese corporations to investigate the influence of message topics and emotions on public responses. <bold>Results:</b> The results indicated that CA topics elicited more responses than CSR topics did, but public comments on the latter were more favorable. Among the CSR topics, “public health commitment” generated the most responses, and “supporting cultural/sport events” received the most favorable comments. “Industry leadership” generated more favorable comments than other CA topics did. Overall, topics differed significantly in terms of the number of responses and the tone of comments that they yielded. The tone of CSR posts was positively correlated with the tone of the ensuing public comments, but such a relationship was not observed with CA posts. <bold>Conclusion:</b> Corporations should constantly scrutinize stakeholder responses to different topics posted on their social media accounts and adjust topic proportions accordingly to optimize communication outcomes. Scholars can enrich theories of Western roots through Eastern perspectives by studying how Chinese corporations communicate messages globally.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 1","pages":"61-81"},"PeriodicalIF":1.6,"publicationDate":"2025-02-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143583276","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Design Fiction as a Novel Approach to Cultivate Awareness of Social Responsibilities: An Explorative Study in a Technical Writing Course for Engineering Students","authors":"Yunye Yu;Yiying Wu;Sibo Pan","doi":"10.1109/TPC.2025.3533176","DOIUrl":"https://doi.org/10.1109/TPC.2025.3533176","url":null,"abstract":"<bold>Introduction:</b> It has long been advocated that engineers should enhance their social and ethical responsibilities. With the rapid advancement of science and technology, this imperative becomes increasingly pressing. <bold>About the case:</b> This teaching case took place in a public research university in China. The primary objective is to enhance engineering students’ understanding of their social responsibilities. <bold>Situating the case:</b> This study is an exploration of the application of design fiction, a commonly utilized practice in interaction design, within the context of a technical writing course. <bold>Methods/approach:</b> Within the study, participants were tasked to engage in creating speculative scenarios of future food in 2040. This scenario revolved around an imaginary technology related to food, envisioning its impact on people's lives and society. Through a structured process of guided speculation and critical reflection, participants wove together fragments of these future scenarios to craft complete fictional narratives. <bold>Results/discussion:</b> The result of this investigation revealed that the fictions generated by participants encompass a diverse array of elements that manifest the writers’ heightened awareness of social responsibilities. <bold>Conclusion:</b> We contend that this study introduces an innovative and engaging approach to the teaching of technical writing, one that holds promise as a valuable complement to the existing curriculum. Moreover, within the sphere of engineering education, this research underscores the potential of design fiction in nurturing a deeper understanding of social responsibilities among engineers, particularly on a “macroethical” scale.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 1","pages":"99-117"},"PeriodicalIF":1.6,"publicationDate":"2025-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=10899094","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143583263","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"“The City Residents Do Not Get Involved”: Understanding Barriers to Community Participation in a Small Texas Boomtown","authors":"Clay Spinuzzi;Andrew Booth;Maclain Scott;Drake Gossi;Tristin Brynn Hooker;Nigel O'Hearn","doi":"10.1109/TPC.2025.3530783","DOIUrl":"https://doi.org/10.1109/TPC.2025.3530783","url":null,"abstract":"<bold>Background:</b> Professional communication researchers have engaged communities through community research and interventions, such as town halls, charettes, and participatory design work. Such interventions rely on community members who are willing to get involved, voicing their perspectives, and engaging in productive dialogue. Yet, some communities do not have these precursor conditions for intervention: they face significant social barriers that make such interventions unlikely to succeed. In an interview- and document-based study, we examine the social barriers described by interviewees in “Permia,” a small town in the Texas Permian Basin region. In contrast to the five other communities we studied, Permia participants demonstrate little readiness to engage in community dialogue. We explore how Permia interviewees made sense of unwillingness to participate in its public life, how their understandings contrasted with the other communities we investigated, and how this research might guide professional communicators as they plan future community-based interventions. <bold>Literature review:</b> We review the professional communication research on community interventions as well as relevant sociological literature on boomtowns. <bold>Research questions:</b> 1. How do community leaders understand their community heritage as constraining or enabling development? 2. Where do community leaders and members see potential for change and growth in community development? Where do they see barriers, threats, and hard choices? 3. How do community leaders describe the relations among community development stakeholders? How do they describe expectations and trust among them on interpersonal, intergroup, and interorganizational levels? <bold>Research methodology:</b> We collected documents and statistics about six small Texas towns, then interviewed community leaders about the towns’ advantages and challenges. Based on those interviews, we collected further documents. We analyzed the data using deductive and inductive coding, as well as narrative analysis. <bold>Results/discussion:</b> Through coding, we determined that interviewees saw Permia's residents as unwilling to engage in deliberations in traditional forums such as city council meetings, and that their explanations for this unwillingness fell into three categories of barriers: distrust of institutions, dwindling personal ties, and lack of moral expectations for residents to engage in community dialogue. These three categories contrast with the other communities we studied. Through narrative analysis, we identify stories that were told by the interviewees to explain how these barriers developed in Permia. <bold>Conclusion:</b> We conclude by discussing how professional communicators might survey barriers to community dialogue. Such surveys can help professional communicators choose a pathway for intervention in their community projects.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 1","pages":"82-98"},"PeriodicalIF":1.6,"publicationDate":"2025-02-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143583187","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"What is in a Name? An Analysis of UK Online Technical Communication Advertisements","authors":"Marie McCullagh;Yvonne Cleary","doi":"10.1109/TPC.2025.3528716","DOIUrl":"https://doi.org/10.1109/TPC.2025.3528716","url":null,"abstract":"<bold>Background:</b> Technical communication job advertisements can indicate current and future trends for pedagogy and practice, and for the development of the profession. <bold>Literature review:</b> Although recent research has explored US technical communication job ads, no study to date has examined advertisements specifically for technical writer roles based in the UK. The unique academic and industrial context in the UK warrants such a study. <bold>Research questions:</b> 1. What role do educational qualifications play in the UK technical communication job market? 2. What skills and competencies do employers see as part of technical communication roles in the UK job market? 3. What are the sectors in which technical communicators are employed in the UK? <bold>Methodology:</b> This study involves a quantitative and qualitative analysis of job advertisements collected over a one-week period from LinkedIn and Indeed, and two prominent job search aggregator platforms in the UK. <bold>Results/discussion:</b> Despite the absence of formal third-level technical communication academic programs in the UK, the terms “technical writer” and “technical author” are prominent in the job market. Where educational requirements are included in advertisements, these tend to be domain-specific. Software development is the leading employment sector, with available jobs distributed across a range of additional sectors. Personal characteristics and competencies required are broadly in line with previous research. <bold>Conclusion:</b> Our findings suggest key competencies associated with the specific job title “technical writer/author.” They are a springboard for further qualitative research—e.g., using interviews—to explore the profiles and boundaries in technical communication in the UK. A mixed-methods study that includes job ads, questionnaires, and in-person observations would enable further classification of technical communication roles.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 1","pages":"41-60"},"PeriodicalIF":1.6,"publicationDate":"2025-02-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143583185","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Capturing the Experiences of Simulated Writing for Novice Virtual Reality Users","authors":"Rich Shivener;Jason Tham","doi":"10.1109/TPC.2025.3529095","DOIUrl":"https://doi.org/10.1109/TPC.2025.3529095","url":null,"abstract":"<bold>Introduction:</b> Modern virtual-reality (VR) systems afford opportunities to study how writers adapt their everyday writing practices to virtual environments while adjusting to real-world materiality. Based on a multi-institutional study of writers’ activities, this tutorial offers recommendations for designing and conducting test sessions to capture the user experience of first-time VR users in simulated writing scenarios. <bold>Key concepts:</b> We situate VR within existing literature regarding design, human–computer interaction, usability, and the notions of presence, embodiment, and materiality. <bold>Key lessons:</b> We present five key lessons to consider for testing writing in VR. 1. Space matters when studying participants writing with technologies. 2. Some VR applications are exclusive to devices. 3. A focus on brief tasks anticipates what writers will encounter when they write with a VR headset for the first time ever or in a professional context. 4. For understanding embodied actions, researchers should also capture the first-person view of the participant wearing the designated headset. 5. Media-rich transcripts create records of what was spoken in the sessions as well as notating, through text and media, what actions were taken by participants. <bold>Implications for practice:</b> VR research depends on institutional infrastructure, embodied participation, and researcher intervention to adjust usability testing and mental models. These challenges provide exciting opportunities for TPC research and classroom projects that introduce VR.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 1","pages":"118-134"},"PeriodicalIF":1.6,"publicationDate":"2025-02-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143583274","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}