{"title":"Bridging the Gap: A Comparative Study of Students’ and LSPs’ Perceptions of Translation Internships","authors":"Shuang Liu","doi":"10.1109/TPC.2026.3658891","DOIUrl":"https://doi.org/10.1109/TPC.2026.3658891","url":null,"abstract":"<bold><i>Background:</i></b> Both technical professional communication (TPC) and translation training call for a closer academia-industry link to cultivate students’ professional competence and enhance employability. Among the collaborative efforts, the internship serves as a key part in bridging the gap and enhancing students’ work-readiness. Their effectiveness, however, depends on the alignment of expectations among the internship stakeholders. <bold><i>Literature review:</i></b> While prior studies have examined translation internships, they typically center around either students or language service providers (LSP) in isolation. A significant gap exists in quantitatively comparing the perceptions of these two key stakeholder groups. <bold><i>Research questions:</i></b> How do students and LSPs differ in their perceptions of internships? What factors contribute to the misalignment in stakeholders’ perceptions from the perspective of university educators and administrators? <bold><i>Methods:</i></b> This study employed a mixed-methods approach. A survey was administered to translation students and LSP representatives to identify their perception differences across four key dimensions of internships, followed by interviews with university educators and administrators to explore the causes. <bold><i>Results:</i></b> Quantitative analysis revealed statistically significant discrepancies in 18 of the 44 items. The subsequent qualitative interviews identified four primary factors contributing to these discrepancies: inadequate internship management, curriculum misalignment due to the lack of qualified faculty, emphasis on hard skills over soft skills in evaluation, and pragmatic concerns from both students and employers. <bold><i>Implication:</i></b> The findings provided recommendations for students, employers, and institutions to improve the effectiveness of internships, which are relevant not only for translation but also for other practice-oriented disciplines like TPC.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"69 1","pages":"39-54"},"PeriodicalIF":1.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147571060","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Margaret Webb;Sweta Baniya;Alexa Smith;Nadra Rasberry;Ihudiya Ogbonnaya-Ogburu
{"title":"US Hospital Educators' Technology Needs: A Qualitative Study for Developing Action-Oriented Technology","authors":"Margaret Webb;Sweta Baniya;Alexa Smith;Nadra Rasberry;Ihudiya Ogbonnaya-Ogburu","doi":"10.1109/TPC.2026.3658847","DOIUrl":"https://doi.org/10.1109/TPC.2026.3658847","url":null,"abstract":"<bold><i>Background:</i></b> Hospital educators are designated individuals who provide hospitalized K-12 children with their schooling during the time of their stay. They play a vital role in maintaining educational continuity for hospitalized children, yet their professional information and communication practices remain understudied in US settings. <bold><i>Literature review:</i></b> We build on literature within technical and professional communication (TPC), specifically scholars who have studied technology and health in understanding US hospital educators' unique technological needs and communication practices within highly regulated healthcare environments. <bold><i>Research questions:</i></b> How do hospital educators navigate professional communication, adapt teaching practices to meet diverse student needs, and utilize technology in hospital settings? What opportunities exist for artificial-intelligence (AI) integration? <bold><i>Research method:</i></b> We conducted semistructured interviews with four hospital educators across US hospitals, applying reflexive thematic analysis, informed by Participatory Communication Theory, Sociotechnical Systems Perspectives, and Knowledge Justice. Analysis employed iterative open coding followed by theory-informed thematic development, where communication theory guided the identification of dialogical patterns, systems theory directed attention to sociotechnical interactions, and knowledge justice sensitized us to power dynamics affecting professional knowledge access and sharing. <bold><i>Results/discussion:</i></b> Findings reveal characteristics of US hospital education contexts in our study: short patient stays, strict security requirements, institutional variability across hospital settings, and emphasis on engagement over assessment. Educators demonstrate remarkable adaptability in coordinating among stakeholders while navigating institutional constraints and developing strategies for rapid assessment and flexible instruction. While educational technologies offer benefits, implementation faces significant challenges regarding security, practical limitations, and offline functionality needs. <bold><i>Conclusion:</i></b> We propose guideline themes for developing information and communication technologies–including some that use AI–that support hospital educators' professional needs while respecting hospital setting constraints. This research contributes to understanding how technologies can enhance hospital education while highlighting the importance of context-specific design that empowers rather than replaces educator expertise.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"69 1","pages":"66-85"},"PeriodicalIF":1.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147571081","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Information Experience: The Strategy and Tactics of Design Thinking: Craig Baehr: [Book Review]","authors":"James Berryhill","doi":"10.1109/TPC.2026.3659939","DOIUrl":"https://doi.org/10.1109/TPC.2026.3659939","url":null,"abstract":"Presents reviews for the following list of books, Information Experience: The Strategy and Tactics of Design Thinking.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"69 1","pages":"124-125"},"PeriodicalIF":1.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=11457763","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147571082","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Expanding the Inclusive Potential of Federal Plain Language Guidelines Through Intersectional Critical Empathy","authors":"Kristin C. Bennett","doi":"10.1109/TPC.2026.3658117","DOIUrl":"https://doi.org/10.1109/TPC.2026.3658117","url":null,"abstract":"<bold><i>Background:</i></b> This research article evaluates the potential for federal plain language (FPL) guidelines to promote socially just documentation strategies that support neurodivergent readers. <bold><i>Literature review:</i></b> I begin with a history of plain language’s legal, rights-based foundations and detail its application in technical and professional communication (TPC) and disability access contexts. I also overview TPC scholarship that has engaged disability justice to demonstrate the need for critically examining the social justice potential of FPL guidelines. <bold><i>Research methodology:</i></b> Using critical discourse analysis, I analyze how assumptions present in FPL guidelines may influence writer beliefs, values, and practices in composing documentation. <bold><i>Results/discussion:</i></b> Findings indicate that FPL guidelines may encourage standard design for average users, equate agency with efficient compliance, and confuse empathic understanding for consensus. Like other forms of legal, rights-based discourse, FPL guidelines can promote equal access to existing systems that often exclude neurodivergent individuals due to underlying ablest assumptions. <bold><i>Recommendations:</i></b> I encourage technical and professional communicators (TPCers) to move from practices grounded solely in legal access, or efforts that help individuals function in exclusive systems, to more socially just efforts of inclusion, or tactics that support neurodivergent individuals as they are. Situating recommendations in a plain language workshop, I call for TPCers to adopt critical empathy, or empathy that prioritizes intersectional difference, by emphasizing embodied positionality, challenging homogenous ableism, and interrogating intersectional privilege in documentation. <bold><i>Conclusion:</i></b> Through critical empathy informed by disability justice, TPCers can apply plain language in more inclusive ways.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"69 1","pages":"3-22"},"PeriodicalIF":1.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147571037","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Risk Communication in Carbon Capture and Storage: Diverging Perceptions Among Community Members and CCS Professionals","authors":"Emily Cecchini;Jessica Smith;Vivian Underhill;Elizabeth Reddy;Manika Prasad","doi":"10.1109/TPC.2026.3658118","DOIUrl":"https://doi.org/10.1109/TPC.2026.3658118","url":null,"abstract":"<bold><i>Background:</i></b> With climate change becoming a critical issue, scientists and policymakers are developing solutions to address the risks it poses. One such solution is Carbon Capture and Storage (CCS), which reduces the amount of CO<sub>2</sub> that enters the atmosphere by capturing it and storing it underground. <bold><i>Literature review:</i></b> Previous research on CCS has focused on the technical interpretation of risk through quantitative risk analyses. Social science research has focused on public acceptance of CCS, and to what extent knowledge about risks plays a role. However, a comparison of risk perceptions from both CCS developers and local community members during a CCS study, and why these perceptions are different is absent. <bold><i>Research questions:</i></b> This article attempts to fill this gap by asking: 1. How do perceptions of potential CCS risks vary between interested local community members and CCS technical professionals, and how do these perceptions influence the messaging and receiving of risk communication? 2. What personal, institutional, and other factors, such as past experiences with heavy industry, influence how people view CCS and its risks? <bold><i>Methodology:</i></b> Through 30 interviews and participant observation, this study examines the varied perspectives on the risks of CCS among local community members and CCS professionals analyzed using thematic coding and a quantitative analysis of codes. <bold><i>Results and discussion:</i></b> Findings suggest that there are clear differences in how local community members and CCS professionals think about the risks of CCS, such as CCS professionals addressing risks to the project rather than risks of the project that community members reference most frequently. <bold><i>Implications:</i></b> By identifying institutional reasons why these gaps in risk perceptions appear, this article provides insights into what risk communication practices are being used and how they impact project communication.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"69 1","pages":"23-38"},"PeriodicalIF":1.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147571083","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"IEEE Professional Communication Society Publication Information","authors":"","doi":"10.1109/TPC.2026.3674693","DOIUrl":"https://doi.org/10.1109/TPC.2026.3674693","url":null,"abstract":"","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"69 1","pages":"C2-C2"},"PeriodicalIF":1.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=11457769","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147571053","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Effective Practices for User-Centered Instant Localization of a Screen Reader Software","authors":"Zsuzsanna B. Palmer","doi":"10.1109/TPC.2026.3658116","DOIUrl":"https://doi.org/10.1109/TPC.2026.3658116","url":null,"abstract":"<bold><i>Introduction:</i></b> This case study's purpose is to make visible the skills and knowledge necessary for the instant localization of screen readers. <bold><i>About the case:</i></b> The case study examines the work of localization experts at a nonprofit organization in Hungary, who localize the proprietary Job Access with Speech (JAWS) screen reader software and support its target users. <bold><i>Situating the case:</i></b> The study was informed by research in translation studies and localization-focused literature within the field of technical and professional communication. Research on accessible usability and software design was also consulted. <bold><i>Methods/approach:</i></b> Participant observations and interviews with employees of the nonprofit organization and with the software's users were conducted. Data were transcribed, then coded using qualitative data-analysis methods. Codes that emerged from the data were grouped into themes to create a narrative interwoven with quotes about the activities of localization experts. <bold><i>Results/discussion:</i></b> The findings from this study show that the instant localization process used by localization experts of this software requires a specific set of skills in addition to those used in project-based approaches to localization. Additional language and communication skills, as well as programming knowledge to develop additional program features and training materials, were found to be essential for addressing all users’ needs. <bold><i>Conclusion:</i></b> Technical and professional communication practitioners can contribute to the localization of adaptive technologies through their strong usability, user experience, and communication skills.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"69 1","pages":"106-119"},"PeriodicalIF":1.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147571063","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Integrating Human and Artificial Intelligence: Software in the Age of AI: Steven K. Reed : [Book Review]","authors":"Donald R. Riccomini","doi":"10.1109/TPC.2026.3659967","DOIUrl":"https://doi.org/10.1109/TPC.2026.3659967","url":null,"abstract":"Presents reviews for the following list of books, Integrating Human and Artificial Intelligence: Software in the Age of AI.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"69 1","pages":"126-127"},"PeriodicalIF":1.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=11457765","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147571069","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"IEEE Professional Communication Society Information","authors":"","doi":"10.1109/TPC.2026.3674696","DOIUrl":"https://doi.org/10.1109/TPC.2026.3674696","url":null,"abstract":"","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"69 1","pages":"C4-C4"},"PeriodicalIF":1.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=11457709","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147571039","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Looking Ahead","authors":"Craig Baehr","doi":"10.1109/TPC.2026.3662038","DOIUrl":"https://doi.org/10.1109/TPC.2026.3662038","url":null,"abstract":"","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"69 1","pages":"2-2"},"PeriodicalIF":1.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=11457766","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147571075","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}