{"title":"Impacts of AI on Human Designers: A Systematic Literature Review","authors":"Pitch Sinlapanuntakul;Mark Zachry","doi":"10.1109/TPC.2025.3588655","DOIUrl":"https://doi.org/10.1109/TPC.2025.3588655","url":null,"abstract":"<bold><i>Introduction:</i></b> The intersection of artificial intelligence (AI) and design is gaining significant attention among professional communication researchers. Although challenges in designing with and for AI have been generally investigated, current systematic literature reviews have neglected to consider the tensions between AI and human designers during design work and how that work is impacted. Our study extends previous work by offering a more nuanced understanding of how AI affects designers’ work, thought processes, and solutions. <bold><i>Research methodology:</i></b> Using the PRISMA framework, we conducted a systematic review of 44 articles specifically addressing tensions between human designers and AI in design work. We employed a hybrid inductive/deductive thematic analysis approach, using Miro for remote qualitative analysis. <bold><i>Results and discussion:</i></b> Our thematic analysis reveals four main themes that encapsulate the multifaceted impact of AI on design practice: 1. reframing design roles and work, 2. human-AI-(human) interaction and collaboration, 3. cognitive expansion and critical reflection, and 4. limitations and risks of AI. These themes collectively offer insights into the multifaceted nature of AI’s impact on human designers in this new paradigm of practice. <bold><i>Conclusions and further research:</i></b> This review has significant implications for researchers and practitioners in design. It reflects the current complexities of integrating AI into design processes while preserving human creativity, intuition, and agency. We further identify research gaps and suggest directions for future research and practice in design domains.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 3","pages":"264-283"},"PeriodicalIF":1.8,"publicationDate":"2025-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144904740","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jason Tham;Diego A. Polanco-Lahoz;Madison Hanson;Jennifer Cross;Mario Beruvides
{"title":"Professionalizing Researchers: Mapping and Visualizing Doctoral Engineering Student Identity Development Through User-Experience (UX) Methods","authors":"Jason Tham;Diego A. Polanco-Lahoz;Madison Hanson;Jennifer Cross;Mario Beruvides","doi":"10.1109/TPC.2025.3586424","DOIUrl":"https://doi.org/10.1109/TPC.2025.3586424","url":null,"abstract":"<bold><i>Background:</i></b> Responding to current research gaps in the investigation of researcher identity development among graduate students, we implement a longitudinal study, powered by user-experience (UX) methods, to document engineering doctoral students’ identity formation. <bold><i>Literature review:</i></b> Identity formation in novice engineering researchers, such as doctoral students remains underexamined. A process-oriented approach to studying researchers’ identity development may yield useful theoretical and programmatic insights. UX methods offer visual and qualitative approaches to the understanding of student experiences by revealing their identity formation journey over time. <bold><i>Research questions:</i></b> 1. How can UX methods like persona building support studies of researcher identity development? 2. How can the insights generated from longitudinal UX methods inform graduate program design and assessment? <bold><i>Methodology:</i></b> Twenty participants were recruited from an industrial engineering department at an R1 university. Data were collected via surveys, qualitative interviews, and journey mapping. Analysis methods, informed by a phenomenological perspective, included persona building and collaborative affinity diagramming. <bold><i>Results:</i></b> Seven distinctive personas were created to represent identity formation experiences influenced by learning modality, attitude, program stage, and prior experience. Theoretical conclusions and opportunities for academic programming emerged from affinity diagrams. <bold><i>Conclusion:</i></b> Doctoral engineering students’ researcher identity formation presented implications for theory and curricular design. UX methods offered benefits to qualitative research that can support cross-disciplinary efforts.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 3","pages":"322-342"},"PeriodicalIF":1.8,"publicationDate":"2025-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=11121569","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144904863","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"UX Research, Management, and Design: What a Textual Analysis of UX Job Ads Means for Technical Communication","authors":"Guiseppe Getto;Bremen Vance","doi":"10.1109/TPC.2025.3585380","DOIUrl":"https://doi.org/10.1109/TPC.2025.3585380","url":null,"abstract":"<bold><i>Background:</i></b> Technical and professional communication and user experience (UX) have become intertwined as sister disciplines. Graduates of technical communication programs are pursuing jobs in UX and researchers in technical communication are studying UX. <bold><i>Literature review:</i></b> At the same time, little attention has been paid to the skills required for jobs such as UX designer and UX researcher, though one landmark study a decade ago was the first to detail such trends. <bold><i>Research questions:</i></b> 1. What language do employers use to explain UX job skills? 2. What specific job titles do employers describe when advertising UX positions to potential applicants? <bold><i>Research methodology:</i></b> As part of an ongoing research project examining nearly 15,000 job ads from the US, in this article, we will analyze a corpus of UX job ads for trends including specific roles that are emerging within UX as definable occupations. We do so by identifying trends in keyword usage across job ads, as well as zeroing in on skill sets that seem important to employers looking to hire UX professionals. <bold><i>Results/discussion:</i></b> Our findings extend previous research to detail stronger differentiation between the skill sets required of UX designers and UX researchers, as well as revealing new roles previously unexamined in past literature. <bold><i>Conclusions:</i></b> Several new skill sets emerging in UX are important to introduce to students, including new visual design tools, product design skills, and project management skills. We owe it to our students to continue to track skills that emerge in this fast-moving field.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 3","pages":"343-360"},"PeriodicalIF":1.8,"publicationDate":"2025-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144904693","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Nature and Indispensable Roles of Technical Communication in Agile Development Environments: Following Typical Processes and Adapting to Address Challenges","authors":"Marjorie Rush Hovde;Brea Threatt","doi":"10.1109/TPC.2025.3585658","DOIUrl":"https://doi.org/10.1109/TPC.2025.3585658","url":null,"abstract":"<bold><i>Background:</i></b> The movement in recent decades from the waterfall model to the Agile framework, especially in software development, has transformed the nature of technical communication throughout product development processes. <bold><i>Literature review:</i></b> Although several researchers have studied the roles of effective technical communication in Agile environments, more insights are needed, especially in how teams adapt Agile communication principles to fit their circumstances. <bold><i>Research questions:</i></b> 1. How do people communicate effectively throughout phases of the Agile development process? 2. How do participants adapt typical Agile/Scrum communication practices to address challenges and fit their circumstances? <bold><i>Methodology:</i></b> In this qualitative observational study, we interviewed and observed professionals to explore technical communication practices throughout phases of the Agile development process and to explore how teams used and modified common Agile/Scrum practices in given contexts. <bold><i>Results:</i></b> We investigate the nature of effective technical communication throughout the typical phases of the Agile process and note a variety of ways in which participants modified conventional practices to fit their situations. <bold><i>Conclusion:</i></b> Participants highlighted the indispensability of effective technical communication in Agile processes and developed innovative ways to adapt communication practices based on their unique experiences and situations throughout the development process. The findings illuminate useful practices and offer implications that will benefit organizations, practicing professionals, students, and educators.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 3","pages":"302-321"},"PeriodicalIF":1.8,"publicationDate":"2025-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144904674","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Tracing Disruptions: Activity Systems in a Digital Services Microfirm","authors":"Enzo Cabrera;Omar Sabaj;Germán Varas;Clay Spinuzzi","doi":"10.1109/TPC.2025.3587370","DOIUrl":"https://doi.org/10.1109/TPC.2025.3587370","url":null,"abstract":"<italic><b>Background and research problem:</b></i> The way in which work is done in digital contexts deviates from classical corporate, hierarchical, departmental organizations. Since digital microfirms are becoming more common, understanding the way members organize their activities through communication in this specific type of enterprise represents an appealing field to develop. <italic><b>Literature review:</b></i> We discuss how the framework of Cultural-Historical Activity Theory (CHAT) allows us to analyze activity systems and trace disruptions in postbureaucratic digital work. We also review research using CHAT along with genre studies to understand, specifically, business communication and entrepreneurial rhetoric in a spaceless microfirm that provides digital services. <italic><b>Research questions:</b></i> 1. In what activities does this microfirm engage? That is, what different objects and outcomes has it been developed to achieve? 2. How do the contradictions between these activities shape the microfirm’s organization and its orientation to clients? <italic><b>Methods:</b></i> Guided by the components of activity systems, we coded interviews, questionnaires, instant messages, and databases. Discourse analysis allowed us to identify contradictions. <italic><b>Results:</b></i> Both from the perspective of some team members and through artifact analysis, flexibility and closeness to the client are the firm’s value propositions. Consequently, they organize their daily activities around addressing the urgent, proximate needs of each client. <italic><b>Conclusion:</b></i> Although the microfirm’s focus on flexibility and closeness sets it apart tactically from larger competitors, it also hinders strategic planning, requiring greater effort for group communication and decision-making. This insight helps us to understand why microfirms in general seem more tactically than strategically oriented.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 3","pages":"361-378"},"PeriodicalIF":1.8,"publicationDate":"2025-08-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144904860","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"IEEE Professional Communication Society Information","authors":"","doi":"10.1109/TPC.2025.3571654","DOIUrl":"https://doi.org/10.1109/TPC.2025.3571654","url":null,"abstract":"","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 2","pages":"C4-C4"},"PeriodicalIF":1.6,"publicationDate":"2025-03-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=11016730","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144171050","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Kate Towsey","authors":"Guiseppe Getto","doi":"10.1109/TPC.2025.3563777","DOIUrl":"https://doi.org/10.1109/TPC.2025.3563777","url":null,"abstract":"","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 2","pages":"262-263"},"PeriodicalIF":1.6,"publicationDate":"2025-03-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=11016728","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144171070","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"IEEE Professional Communication Society Publication Information","authors":"","doi":"10.1109/TPC.2025.3571652","DOIUrl":"https://doi.org/10.1109/TPC.2025.3571652","url":null,"abstract":"","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 2","pages":"C2-C2"},"PeriodicalIF":1.6,"publicationDate":"2025-03-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=11016731","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144170962","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Richard Johnson–Sheehan and Paul Thompson Hunter","authors":"Luke Thominet","doi":"10.1109/TPC.2025.3563654","DOIUrl":"https://doi.org/10.1109/TPC.2025.3563654","url":null,"abstract":"","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 2","pages":"255-256"},"PeriodicalIF":1.6,"publicationDate":"2025-03-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=11016834","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144171049","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Leonard Cassuto","authors":"Patrick Lufkin","doi":"10.1109/TPC.2025.3563655","DOIUrl":"https://doi.org/10.1109/TPC.2025.3563655","url":null,"abstract":"","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 2","pages":"257-258"},"PeriodicalIF":1.6,"publicationDate":"2025-03-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=11016833","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144171071","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}