UX Research, Management, and Design: What a Textual Analysis of UX Job Ads Means for Technical Communication

IF 1.8 2区文学 Q2 COMMUNICATION

IEEE Transactions on Professional Communication Pub Date : 2025-08-08 DOI:10.1109/TPC.2025.3585380

Guiseppe Getto;Bremen Vance

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引用次数: 0

Abstract

Background: Technical and professional communication and user experience (UX) have become intertwined as sister disciplines. Graduates of technical communication programs are pursuing jobs in UX and researchers in technical communication are studying UX. Literature review: At the same time, little attention has been paid to the skills required for jobs such as UX designer and UX researcher, though one landmark study a decade ago was the first to detail such trends. Research questions: 1. What language do employers use to explain UX job skills? 2. What specific job titles do employers describe when advertising UX positions to potential applicants? Research methodology: As part of an ongoing research project examining nearly 15,000 job ads from the US, in this article, we will analyze a corpus of UX job ads for trends including specific roles that are emerging within UX as definable occupations. We do so by identifying trends in keyword usage across job ads, as well as zeroing in on skill sets that seem important to employers looking to hire UX professionals. Results/discussion: Our findings extend previous research to detail stronger differentiation between the skill sets required of UX designers and UX researchers, as well as revealing new roles previously unexamined in past literature. Conclusions: Several new skill sets emerging in UX are important to introduce to students, including new visual design tools, product design skills, and project management skills. We owe it to our students to continue to track skills that emerge in this fast-moving field.

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UX研究、管理和设计：UX招聘广告对技术交流的意义

背景：技术和专业传播与用户体验（UX）作为姐妹学科已经交织在一起。技术传播专业的毕业生正在从事UX工作，技术传播专业的研究人员正在研究UX。文献回顾：与此同时，很少有人关注UX设计师和UX研究员等工作所需的技能，尽管十年前的一项里程碑式的研究首次详细描述了这些趋势。研究问题：1；雇主用什么语言来解释用户体验工作技能？2. 当雇主向潜在求职者发布UX职位广告时，他们会描述哪些具体的职位名称？研究方法：作为一个正在进行的研究项目的一部分，研究了来自美国的近15,000个招聘广告，在本文中，我们将分析UX招聘广告的趋势语料库，包括在UX中作为可定义职业出现的特定角色。我们通过识别招聘广告中关键字的使用趋势，以及对那些想要雇佣UX专业人员的雇主来说似乎很重要的技能组合来做到这一点。结果/讨论：我们的发现扩展了之前的研究，详细说明了用户体验设计师和用户体验研究人员所需技能之间的更强差异，并揭示了过去文献中未被研究的新角色。结论：用户体验中出现的一些新技能对向学生介绍很重要，包括新的视觉设计工具、产品设计技能和项目管理技能。我们有责任让我们的学生继续跟踪这个快速发展的领域中出现的技能。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

IEEE Transactions on Professional Communication COMMUNICATION-

CiteScore

3.20

自引率

11.80%

发文量

期刊介绍： The IEEE Transactions on Professional Communication is a peer-reviewed journal devoted to applied research on professional communication—including but not limited to technical and business communication. Papers should address the research interests and needs of technical communicators, engineers, scientists, information designers, editors, linguists, translators, managers, business professionals, and others from around the globe who practice, conduct research on, and teach others about effective professional communication. The Transactions publishes original, empirical research that addresses one of these contexts: The communication practices of technical professionals, such as engineers and scientists The practices of professional communicators who work in technical or business environments Evidence-based methods for teaching and practicing professional and technical communication.