IEEE Transactions on Professional Communication最新文献

{"title":"IEEE Professional Communication Society Publication Information","authors":"","doi":"10.1109/TPC.2025.3599490","DOIUrl":"https://doi.org/10.1109/TPC.2025.3599490","url":null,"abstract":"","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 3","pages":"C2-C2"},"PeriodicalIF":1.8,"publicationDate":"2025-08-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=11142554","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144904861","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Taming the Machine: Ethically Harness the Power of AI: Nell Watson: [Book Review]","authors":"Guiseppe Getto","doi":"10.1109/TPC.2025.3587834","DOIUrl":"https://doi.org/10.1109/TPC.2025.3587834","url":null,"abstract":"","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 3","pages":"400-401"},"PeriodicalIF":1.8,"publicationDate":"2025-08-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=11142549","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144904839","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Understanding Visuals in the Life Sciences: Han Yu: [Book Review]","authors":"Donald R. Riccomini","doi":"10.1109/TPC.2025.3587833","DOIUrl":"https://doi.org/10.1109/TPC.2025.3587833","url":null,"abstract":"","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 3","pages":"398-399"},"PeriodicalIF":1.8,"publicationDate":"2025-08-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=11142555","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144904689","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Researching Language and Digital Communication: A Student Guide: Christian Ilbury: [Book Review]","authors":"Jiawei Gao","doi":"10.1109/TPC.2025.3587828","DOIUrl":"https://doi.org/10.1109/TPC.2025.3587828","url":null,"abstract":"","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 3","pages":"402-403"},"PeriodicalIF":1.8,"publicationDate":"2025-08-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=11142553","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144904837","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"IEEE Professional Communication Society Information","authors":"","doi":"10.1109/TPC.2025.3599492","DOIUrl":"https://doi.org/10.1109/TPC.2025.3599492","url":null,"abstract":"","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 3","pages":"C4-C4"},"PeriodicalIF":1.8,"publicationDate":"2025-08-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=11142552","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144904688","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Small Stories With Big Roles: Mapping Sage, Pursuer, and Hero Archetypes Onto Authority, Fandom, and Heroism in Chinese Banks’ Weibo Posts","authors":"Dicong Gou;Ya Sun;Gongyuan Wang","doi":"10.1109/TPC.2025.3586426","DOIUrl":"https://doi.org/10.1109/TPC.2025.3586426","url":null,"abstract":"<italic><b>Background:</b></i> The rise of social media has spawned new platforms to communicate the construction of corporate identity and culture for the banking industry in China. <italic><b>Literature review:</b></i> Corporate identity construction on social media receives emerging attention from narrative studies. However, there exists a lack of a systematic employment of the small story that serves as a suitable research paradigm for corporate social media. Therefore, drawing on the research paradigm of the small story, the concept of archetype and the tripartite-self theory, and cultural constructionism, this study aimed to explore theme development, archetypes and self building, and culture construction in Chinese banks’ Weibo posts. <italic><b>Research questions:</b></i> 1. What themes and narrative elements are identified in small stories of Chinese banks’ Weibo posts? 2. What archetypes and corporate selves are constructed through theme development in their small stories? 3. What corporate cultures are constructed through the interplay of developing themes and constructing archetypes and corporate selves in their small stories? <italic><b>Research methodology:</b></i> This study employs thematic and content analysis on a self-built corpus of Sina Weibo posts from five leading Chinese banks. <italic><b>Results:</b></i> Findings revealed that Chinese banks predominantly release posts under corporation-oriented, relation-oriented, and society-oriented themes represented, respectively, by the subthemes [Market analysis], [Entertainment], and [CSR], correspondingly shaping the archetypes {Sage}, {Pursuer}, and {Hero} of the corporate individual, relational, and collective selves, and mirroring the construction of the culture of authority, fandom, and heroism. <italic><b>Conclusion:</b></i> The findings enrich understanding of embracing social media for corporate narratives, identity, and culture construction, and offer valuable insights for digital marketing practitioners to improve how they construct and communicate corporate identity and culture via social media.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 3","pages":"379-397"},"PeriodicalIF":1.8,"publicationDate":"2025-08-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144904847","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Demystifying Chatbot Creation: A Comparative Case Study of Available Approaches","authors":"Mayank P. Muthyala;Claire Lauer;Stephen Carradini;Briana Rajan","doi":"10.1109/TPC.2025.3587826","DOIUrl":"https://doi.org/10.1109/TPC.2025.3587826","url":null,"abstract":"<bold><i>Background:</i></b> Chatbots are generative artificial-intelligence (GenAI) technologies that can deliver information through a conversational interface. This ability is promising to the work of technical and professional communicators (TPCers) who are often tasked with communicating complex information that is accessible and engaging, particularly in public engagement and outreach efforts. This study focuses on demystifying the chatbot creation process to inform future applications of chatbots and GenAI in technical and professional communication (TPC). <bold><i>Literature review:</i></b> Research in TPC and associated disciplines has outlined the utility and use cases for chatbots. Specifically, research has focused on how chatbots can intervene in affecting people’s perceptions of global narratives and avoiding Western science bias. Although understanding utility is important, there is an underdeveloped understanding of the affordances and limitations of the emergent technologies that TPCers can utilize to build chatbots. <bold><i>Research question:</i></b> What are the affordances and limitations of different chatbot technologies? <bold><i>Methods:</i></b> This study reports the experiences of replicating a chatbot on three platforms. First, we built the Arizona Water Chatbot—a custom-built chatbot we coded using the GPT-3.5 Turbo model. Then, we replicated the chatbot using OpenAI’s custom GPT interface and OpenAI’s Assistants API platform. Once built, we compared the development experience as it relates to each technology’s affordances and limitations; namely, we compared the setup experience, customization options, training process, prompt engineering capacity, file management ability, cost, and output quality. <bold><i>Results:</i></b> The three chatbots had varying affordances. For instance, the custom-built bot allowed extensive control over data integration and response customization, making them ideal for projects requiring highly accurate and context-sensitive information. In contrast, the chatbots that created on Open AI’s platforms were more cost-effective, faster to implement, and suitable for projects needing rapid deployment. <bold><i>Conclusion:</i></b> By describing the affordances and limitations of the chatbot technologies, this article offers academics and practitioners insight into which technology to use given their individual development goals and intended audiences.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 3","pages":"284-301"},"PeriodicalIF":1.8,"publicationDate":"2025-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144904750","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Impacts of AI on Human Designers: A Systematic Literature Review","authors":"Pitch Sinlapanuntakul;Mark Zachry","doi":"10.1109/TPC.2025.3588655","DOIUrl":"https://doi.org/10.1109/TPC.2025.3588655","url":null,"abstract":"<bold><i>Introduction:</i></b> The intersection of artificial intelligence (AI) and design is gaining significant attention among professional communication researchers. Although challenges in designing with and for AI have been generally investigated, current systematic literature reviews have neglected to consider the tensions between AI and human designers during design work and how that work is impacted. Our study extends previous work by offering a more nuanced understanding of how AI affects designers’ work, thought processes, and solutions. <bold><i>Research methodology:</i></b> Using the PRISMA framework, we conducted a systematic review of 44 articles specifically addressing tensions between human designers and AI in design work. We employed a hybrid inductive/deductive thematic analysis approach, using Miro for remote qualitative analysis. <bold><i>Results and discussion:</i></b> Our thematic analysis reveals four main themes that encapsulate the multifaceted impact of AI on design practice: 1. reframing design roles and work, 2. human-AI-(human) interaction and collaboration, 3. cognitive expansion and critical reflection, and 4. limitations and risks of AI. These themes collectively offer insights into the multifaceted nature of AI’s impact on human designers in this new paradigm of practice. <bold><i>Conclusions and further research:</i></b> This review has significant implications for researchers and practitioners in design. It reflects the current complexities of integrating AI into design processes while preserving human creativity, intuition, and agency. We further identify research gaps and suggest directions for future research and practice in design domains.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 3","pages":"264-283"},"PeriodicalIF":1.8,"publicationDate":"2025-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144904740","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Professionalizing Researchers: Mapping and Visualizing Doctoral Engineering Student Identity Development Through User-Experience (UX) Methods","authors":"Jason Tham;Diego A. Polanco-Lahoz;Madison Hanson;Jennifer Cross;Mario Beruvides","doi":"10.1109/TPC.2025.3586424","DOIUrl":"https://doi.org/10.1109/TPC.2025.3586424","url":null,"abstract":"<bold><i>Background:</i></b> Responding to current research gaps in the investigation of researcher identity development among graduate students, we implement a longitudinal study, powered by user-experience (UX) methods, to document engineering doctoral students’ identity formation. <bold><i>Literature review:</i></b> Identity formation in novice engineering researchers, such as doctoral students remains underexamined. A process-oriented approach to studying researchers’ identity development may yield useful theoretical and programmatic insights. UX methods offer visual and qualitative approaches to the understanding of student experiences by revealing their identity formation journey over time. <bold><i>Research questions:</i></b> 1. How can UX methods like persona building support studies of researcher identity development? 2. How can the insights generated from longitudinal UX methods inform graduate program design and assessment? <bold><i>Methodology:</i></b> Twenty participants were recruited from an industrial engineering department at an R1 university. Data were collected via surveys, qualitative interviews, and journey mapping. Analysis methods, informed by a phenomenological perspective, included persona building and collaborative affinity diagramming. <bold><i>Results:</i></b> Seven distinctive personas were created to represent identity formation experiences influenced by learning modality, attitude, program stage, and prior experience. Theoretical conclusions and opportunities for academic programming emerged from affinity diagrams. <bold><i>Conclusion:</i></b> Doctoral engineering students’ researcher identity formation presented implications for theory and curricular design. UX methods offered benefits to qualitative research that can support cross-disciplinary efforts.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 3","pages":"322-342"},"PeriodicalIF":1.8,"publicationDate":"2025-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=11121569","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144904863","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Nature and Indispensable Roles of Technical Communication in Agile Development Environments: Following Typical Processes and Adapting to Address Challenges","authors":"Marjorie Rush Hovde;Brea Threatt","doi":"10.1109/TPC.2025.3585658","DOIUrl":"https://doi.org/10.1109/TPC.2025.3585658","url":null,"abstract":"<bold><i>Background:</i></b> The movement in recent decades from the waterfall model to the Agile framework, especially in software development, has transformed the nature of technical communication throughout product development processes. <bold><i>Literature review:</i></b> Although several researchers have studied the roles of effective technical communication in Agile environments, more insights are needed, especially in how teams adapt Agile communication principles to fit their circumstances. <bold><i>Research questions:</i></b> 1. How do people communicate effectively throughout phases of the Agile development process? 2. How do participants adapt typical Agile/Scrum communication practices to address challenges and fit their circumstances? <bold><i>Methodology:</i></b> In this qualitative observational study, we interviewed and observed professionals to explore technical communication practices throughout phases of the Agile development process and to explore how teams used and modified common Agile/Scrum practices in given contexts. <bold><i>Results:</i></b> We investigate the nature of effective technical communication throughout the typical phases of the Agile process and note a variety of ways in which participants modified conventional practices to fit their situations. <bold><i>Conclusion:</i></b> Participants highlighted the indispensability of effective technical communication in Agile processes and developed innovative ways to adapt communication practices based on their unique experiences and situations throughout the development process. The findings illuminate useful practices and offer implications that will benefit organizations, practicing professionals, students, and educators.","PeriodicalId":46950,"journal":{"name":"IEEE Transactions on Professional Communication","volume":"68 3","pages":"302-321"},"PeriodicalIF":1.8,"publicationDate":"2025-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144904674","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}