Social Enterprise Journal最新文献

{"title":"Perceived impacts of social enterprises in scaling effective refractive error coverage in Kenya","authors":"Shadrack Lusi Muma, Kovin Shunmugam Naidoo, Rekha Hansraj","doi":"10.1108/sej-08-2023-0095","DOIUrl":"https://doi.org/10.1108/sej-08-2023-0095","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Effective refractive error (RE) coverage in a resource-constrained country such as Kenya could possibly be achievable if the current dominant commercial entrepreneurship is supplemented with alternative avenues such as social entrepreneurship. This study aims to explore the perceived impact of social enterprises (SEs) in scaling effective RE coverage in Kenya.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This was an exploratory study with data collected from representatives of SEs (<em>n</em> = 29), trainees of SEs (<em>n</em> = 112) and beneficiaries of eye care services provided by SEs (<em>n</em> = 674). Participants were recruited purposively with data collected through telephonic calls. Thematic analysis was carried out by categorizing the codes into categories and themes based on the semantic meaning of the codes.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The perceived impact of SEs from the representative perspective included entrepreneurship and livelihood (<em>n</em> = 3; 10.3%), skills development (<em>n</em> = 20; 69%), technology development (<em>n</em> = 7; 24.1%), access to specialized services (<em>n</em> = 7; 24.1%) and affordability, accessibility and availability of RE services (<em>n</em> = 27; 93.1%). From the perspective of trainees, the themes included economic empowerment (<em>n</em> = 99; 88.4%), improved quality of life (<em>n</em> = 84; 75.0%), sensitizing locals to RE during screening events (<em>n</em> = 112; 100.0%) and enhancing accessibility, availability and affordability (<em>n</em> = 107; 95.5%).</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The perceived impact of SEs highlighted in this paper showcases that they are useful for integration into the eye health ecosystem in a resource-constrained country such as Kenya. Integration of SEs into the eye health ecosystem could potentially address the human resource challenge, scale RE service delivery, enhance awareness creation and address the cost barriers to current RE service delivery coverage.</p><!--/ Abstract__block -->","PeriodicalId":46809,"journal":{"name":"Social Enterprise Journal","volume":"31 1","pages":""},"PeriodicalIF":2.1,"publicationDate":"2024-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139588054","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Mentorship and innovation as drivers of entrepreneurship performance in Africa’s largest economy","authors":"Romanus Osabohien, Haoma Worgwu, Mamdouh Abdulaziz Saleh Al-Faryan","doi":"10.1108/sej-02-2023-0019","DOIUrl":"https://doi.org/10.1108/sej-02-2023-0019","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to examine the relationship between mentorship, innovation and entrepreneurship performance in Africa’s largest economy. This study argues that mentorship and innovation play significant roles in driving entrepreneurship performance in the country. It explores the impact of mentorship on entrepreneurial development, including the transmission of knowledge, skills and networks.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This study analyzes the role of innovation in fostering entrepreneurial growth and competitiveness, particularly in the context of Nigeria, Africa’s largest economy. The authors engaged data obtained from the Youth Enterprise with Innovation (2019) and made use of the propensity score matching.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The findings suggest that effective mentorship programs and innovative approaches can enhance entrepreneurial performance, promote economic growth and contribute to sustainable development in Nigeria, Africa’s largest economy.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The literature on entrepreneurship in Africa’s largest economy, Nigeria, has mainly focused on factors such as access to finance, the business environment and government policies, with limited research on the role of mentorship and innovation in entrepreneurship performance. This study contributes to the growing body of literature on entrepreneurship in Nigeria, particularly on the role of mentorship and innovation in entrepreneurship performance.</p><!--/ Abstract__block -->","PeriodicalId":46809,"journal":{"name":"Social Enterprise Journal","volume":"29 1","pages":""},"PeriodicalIF":2.1,"publicationDate":"2024-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139376715","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Scaling for social impact: understanding social innovation through local empowerment strategies","authors":"Istvan Rado, Prapin Nuchpiam","doi":"10.1108/sej-04-2023-0045","DOIUrl":"https://doi.org/10.1108/sej-04-2023-0045","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This paper aims to provide a nuanced understanding of philosophies underpinning social innovation based on the action research strategies applied in the field.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Literature review was conducted to identify action research strategies referred to in the social innovation literature. Through stratified purposive sampling, the authors then selected nonprofit organizations, each closely associated with one of the strategies. Qualitative content analysis was applied to documents published by these organizations for an in-depth exploration of how the action research strategies frame the three dimensions of social innovation, namely, the product, process and empowerment dimensions.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The authors identified four broad action research strategies referred to in the social innovation literature. Each strategy inspires four distinct narratives of social innovation centered around key concepts: prototyping, evidence, asset-building and co-creation.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>The methodology used is characterized by depth rather than scope. Although diverse types of documents were used, the documents are limited to publications by four institutions. A deductive approach using the categories should be used in future empirical research.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The paper contributes to the discussion about different schools and research agendas in the field of social innovation. In particular, the authors examine the action research strategies adopted in the field, shedding light on incompatible views and strategies within certain research clusters while identifying common ground between authors belonging to different schools.</p><!--/ Abstract__block -->","PeriodicalId":46809,"journal":{"name":"Social Enterprise Journal","volume":"149 1","pages":""},"PeriodicalIF":2.1,"publicationDate":"2023-12-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139054008","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Social and solidarity economy in the cultural field: governance as a transforming lever? A comparison between three French organizations","authors":"Cyrille Ferraton, Francesca Petrella, Nadine Richez-Battesti, Delphine Vallade","doi":"10.1108/sej-12-2022-0118","DOIUrl":"https://doi.org/10.1108/sej-12-2022-0118","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This paper aims to analyze the “crafts” of governance within social and solidarity economy (SSE) cultural organizations, considering formal and informal rules, to support their project of democratization of arts and culture and more generally of cultural democracy. The hypothesis is that it is through participatory and democratic governance that SSE can have a transformative role.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This paper builds upon a qualitative, multiple case study of three SSE organizations in the performing arts and audiovisual production in France. Although different in age, size and legal form, they all experiment a more participative governance system, not without tensions, to face deep institutional changes in their environment.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The results show that legal forms from the SSE are necessary safeguards but not sufficient to effectively implement a democratic governance beyond the “one member, one vote” principle. Democratic governance is supported by both formal and informal rules. By experimenting with innovative participative and democratic governance rules, these organizations contribute to the transformation of practices in the cultural field (democratization of art and culture) but also in society at large by fostering cultural democracy.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>Building upon three case studies, this exploratory work stresses important issues that are worth to explore on a larger scale to understand by which levers SSE can play a transformative role in the cultural field.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This paper contributes to the literature on SSE and on governance by enlarging the analysis beyond the board of directors and the statutory rules. Applying the approach of collective action and reasonable values developed by Commons to SSE, it shows that participatory governance cannot be based on an ideal or a choice of preestablished values and principles but must leave room for creativity and representations of stakeholders not only to support transformation of practices within the cultural field but also externally by increasing cultural democracy.</p><!--/ Abstract__block -->","PeriodicalId":46809,"journal":{"name":"Social Enterprise Journal","volume":"32 1","pages":""},"PeriodicalIF":2.1,"publicationDate":"2023-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138685987","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"External stakeholders and the social enterprise (SE) identity formation in a developing country context: a social exchange perspective","authors":"A. Mzembe, Uwafiokun Idemudia","doi":"10.1108/sej-11-2022-0100","DOIUrl":"https://doi.org/10.1108/sej-11-2022-0100","url":null,"abstract":"\u0000Purpose\u0000Drawing on theories of organisational identity, social exchange and stakeholder engagement, this study aims to investigate the processes and practices involved in the formation and shaping of identities of social enterprises (SEs) that operate in the Malawian hospitality and tourism industry.\u0000\u0000\u0000Design/methodology/approach\u0000Drawing on an interpretive research paradigm, data collected from 22 semi-structured interviews with four founders of case SEs and stakeholders, and SEs’ reports and other publicly available documents were generated and analysed following a grounded theory approach.\u0000\u0000\u0000Findings\u0000The authors show that the trajectory SEs followed and the exchanges that occurred with the external stakeholders allowed three out of four case SEs to swiftly re-evaluate their pre-existing identities and work towards the formation of their new identities.\u0000\u0000\u0000Practical implications\u0000This study provides an opportunity for policymakers and other actors in developing countries to frame and place SEs in line with the wider societal realities in such contexts. This may in turn call for policymakers to increase actors’ engagement with SEs and provide the necessary support that can allow SEs to be an effective force for the public good.\u0000\u0000\u0000Originality/value\u0000This paper highlights the role of exchanges with external stakeholders in identity formation and shaping within SEs in the hospitality and tourism sector in the context of institutional voids. By adopting the social exchange theory, this paper introduces a dynamic lens to identity formation and shaping and helps to explain how, across different tourism ventures, stakeholder engagement and different modes of exchange unfold in the inter-organisational and community domains. It further shows how the ventures’ value orientations on the one hand, and stakeholder engagement practices and the ensuing exchanges, on the other hand, are closely interwoven.\u0000","PeriodicalId":46809,"journal":{"name":"Social Enterprise Journal","volume":"45 12","pages":""},"PeriodicalIF":2.1,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138633096","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Juxtaposition, encounter and drift: transformative social innovation through culture and the arts","authors":"Aviv Kruglanski","doi":"10.1108/sej-01-2023-0002","DOIUrl":"https://doi.org/10.1108/sej-01-2023-0002","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This paper aims to tentatively explore the benefits of placing art’s knowledge-building tradition, with its capacity to disrupt and reframe, at the centre of how we look at alternative organizing and alternative economic spaces, positioning lived experience, its uncertainties intact, at the heart of researching and practicing social enterprise (SE).</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The paper explores indeterminacy through two case-study narratives, one of an academic arts-based research project and the other of a unique organization it encountered.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The paper describes the way juxtaposition, encounter and drift value indeterminacy as central to generative processes, challenging the control central to management and its research.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>The paper proposes that adopting an arts-based approach that challenges control can create a research instrument sensitive to similar tendencies in case studies, thus highlighting what is different and alternative about them. This responds to concerns about the diminishing centrality of SE’s democratizing ethic expressed in its scholarship, about creativity in its research and about its socially transformative potential.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The practice, by SEs of an approach welcoming chance, encounter, meandering paths and place-making with porous boundaries, proliferates transformative possibilities and is linked to democratization and participation.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>Though dangerously challenging to accepted notions of academic rigour, this paper proposes an unusual thought experiment tied in with lived experiences, in themselves experimental in practice.</p><!--/ Abstract__block -->","PeriodicalId":46809,"journal":{"name":"Social Enterprise Journal","volume":"82 3","pages":""},"PeriodicalIF":2.1,"publicationDate":"2023-12-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138509247","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Participatory knowledge co-production to activate culture in the development of small cities and rural areas in Portugal","authors":"Nancy Duxbury, Fiona Eva Bakas, Cláudia Pato Carvalho","doi":"10.1108/sej-12-2022-0116","DOIUrl":"https://doi.org/10.1108/sej-12-2022-0116","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Culture is increasingly recognized as a key component of local development, but this attention is largely focused on large cities. This paper aims to focus on the ways in which the innovative, participatory action-research (PAR) methods of IdeaLabs and community intervention workshops are used by two projects with solidarity economy enterprise (SEE) participants to activate place-based cultural resources for local development in small communities.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>An in-depth reflexive analysis undertaken by researchers involved in the two projects, taking a feminist ethics of care perspective, demonstrates the ways in which these two PAR methods promote local development with the goal of fighting against the economic, social and cultural degradation of small cities and rural areas.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The PAR methods used by the two projects examined stimulate place-based local development initiatives through collaboration and knowledge co-production among participants and researchers. The projects go beyond an instrumental view of the use of culture and the arts for local development to innovate and demonstrate new methodologies for more participatory approaches.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This paper addresses a gap in social economy literature, presenting methods that can be used in PAR projects to catalyse the use of culture as a local development tool by local SEEs.</p><!--/ Abstract__block -->","PeriodicalId":46809,"journal":{"name":"Social Enterprise Journal","volume":"69 3","pages":""},"PeriodicalIF":2.1,"publicationDate":"2023-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138509265","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Artisan social enterprises in Zambia: women leveraging purpose to scale impact","authors":"Stacey Edgar","doi":"10.1108/sej-10-2022-0095","DOIUrl":"https://doi.org/10.1108/sej-10-2022-0095","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to provide a contextualized look at the artisan sector in Zambia and asks: What factors contribute to scaling positive impact in artisan ventures in Zambia, and how can these factors be leveraged to promote positive economic, social and environmental outcomes for women and their communities.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This study uses an explanatory sequential mixed-methods approach to gain a multi-layered understanding of artisan craft social enterprises in Zambia.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Purpose is found to be the primary driver of social and environmental impact in artisan social enterprises in Zambia, with female leadership a critical factor. Access to finance, markets and resources are also essential to help these organizations achieve their social missions.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>While this study provides valuable insights into the artisan sector, its scope was limited to the Zambian context, making the generalizability of the findings to other geographies uncertain.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This research makes a valuable contribution to the literature on social enterprises by highlighting the critical role of female leadership and purpose in driving positive impact in artisan businesses in Zambia. Additionally, the study underscores the importance of understanding the mechanisms through which artisan social enterprises create positive change. The study highlights the importance of artisan craft employment for women in Zambia and illustrates the impact of Zambian artisan ventures, both formal social enterprises and informal businesses, on creating positive social and environmental impacts in the country.</p><!--/ Abstract__block -->","PeriodicalId":46809,"journal":{"name":"Social Enterprise Journal","volume":"70 4","pages":""},"PeriodicalIF":2.1,"publicationDate":"2023-11-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138509283","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Practices and history of “co-programmazione” and “co-progettazione” in Italy: the case of cultural production and music education in Trentino","authors":"Silvia Sacchetti, Alberto Ianes","doi":"10.1108/sej-12-2022-0120","DOIUrl":"https://doi.org/10.1108/sej-12-2022-0120","url":null,"abstract":"&lt;h3&gt;Purpose&lt;/h3&gt;\u0000&lt;p&gt;This study aims to address the question of what coordination mechanism can be used for cultural production and, in particular, for the governance of music culture production. The authors locate their reflection within the specific institutional innovations introduced in Italy in 2017, focusing on the idea of shared administration and the public–private collaboration instituted in Trentino (a province located in northern Italy) in support of its cultural policy.&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;Design/methodology/approach&lt;/h3&gt;\u0000&lt;p&gt;This study focusses on the Trentino’s music school system. This includes 13 organisations (musicians’ cooperatives as well as associations of musicians and students, plus one municipal school which do not overlap with the public school system). To analyse shared administration features, the authors rely on selected information from 50 interviews with Trentino Music Schools (TMS) teachers and administrators, and on the proceedings of the 1994 music school conference organised by the schools at the time when this novel educational system was created.&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;Findings&lt;/h3&gt;\u0000&lt;p&gt;To offer an innovative educational service, the public actor (Provincia Autonoma di Trento [PAT]) and the schools (TMS) have developed a strong interdependence at the different levels of decision-making: PAT needs organisations that are sufficiently structured and organised to respect requirements of transparency and accountability, as well as educational standards, whereas TMS need public funding to maintain their service accessible for users, good labour conditions and be financially sustainable. Likewise, the success of TMS in educating thousands of students every year, including additional teaching programmes funded by PAT within general public schools, has contributed to decrease the exclusion from music education, raise interest in young people for music and fed enrolment in TMS as well as in the public schools related to the conservatoire filière. Conclusions emphasise the existence of a polycentric system of music culture production which needs to acknowledge the risk of being trapped in a static disequilibrium, while recognising change and the need to support and promote a culture of cooperation among schools and across layered institutional levels over time.&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;Research limitations/implications&lt;/h3&gt;\u0000&lt;p&gt;Further research can observe this system of cultural production over time, to appreciate changes and organisational tranformations, while introducing comparative analysis with other systems in different regions.&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;Practical implications&lt;/h3&gt;\u0000&lt;p&gt;The relationship between the public and private sectors to design, organise and manage activities of collective interest (in the social, cultural, sporting and other fields) can increasingly become an effective and efficient alternative to the traditional bureaucratic as well as to the competitive met","PeriodicalId":46809,"journal":{"name":"Social Enterprise Journal","volume":"82 2","pages":""},"PeriodicalIF":2.1,"publicationDate":"2023-11-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138509248","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Extending the Baldrige excellence model for managing community-based social enterprise","authors":"Grid Rangsungnoen, Supattra Sroypetch, Rodney W. Caldicott","doi":"10.1108/sej-01-2023-0001","DOIUrl":"https://doi.org/10.1108/sej-01-2023-0001","url":null,"abstract":"Purpose This paper aims to help understand how community-based social entrepreneurs experience world-class “performance excellence” models and to explore the core values that enable social enterprises to become high-performance organizations. Design/methodology/approach Underpinned by Mindsponge processes, the proposed conceptual framework critiques the Baldrige criteria for performance excellence (BCPE) model in a global south context. The mixed-methods study fosters an in-depth analysis. First, it validates the BCPE mechanism in community-based social enterprises (CBSEs) before identifying the significant core values and concepts of BCPE that influence CBSEs to achieve high performance. Findings The BCPE, adapted from global north corporate principles and applied at a community level, can significantly develop global south organization performance excellence. Five core values and concepts from the 11 fundamental beliefs in driving performance excellence were found to support performance excellence in CBSE management. These values and concepts are “customer-focused excellence,” “social responsibility,” “systems perspective,” “visionary leadership” and “focus on success.” Research limitations/implications First, factors influencing performance excellence are not limited to the core values elements discussed. Future research may clarify factors extracted from the “Process” category of BCPE to explore further how CBSEs can enhance their performance in a different formation path. Second, this study only considered the Thai-Phuan community in Pho Tak village, Nong Khai, Thailand, to represent as a single case study. However, different, clustered or contrasting CBSEs in other regions remain open for further exploration to enrich the knowledge of “performance excellence” in a community organization. Finally, a longitudinal study would be a welcome addition. Practical implications The following must be considered. First is setting a clear direction: the organization’s vision and mission, by purposeful design, should ensure that CBSE managers are leading by example and demonstrating the importance of social and environmental value creation. Second is developing institutional culture: fundamental core values focused predominantly on “customer-focused excellence” and “social responsibility” encourage collaboration by “working together to drive success”. Third is developing integrated management system: CBSEs need to ensure that the management systems can collaborate and complement each component to create performance excellence. Fourth is creating a learning organization: CBSEs need to create a culture of continuous learning through data collection, measurement, analysis and modification. Social implications This study clarifies that the implementation of BCPE is crucial to the establishment of performance excellence at both macro- and micro-level organizations. According to the Malcolm Baldrige National Quality Award, the fundamental drivers of BCPE are t","PeriodicalId":46809,"journal":{"name":"Social Enterprise Journal","volume":"44 6-7","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135161042","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}