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Promoting the advocacy behavior of customers through corporate social responsibility: The role of brand admiration 通过企业社会责任促进客户的倡导行为:品牌钦佩的作用
IF 1.9
BUSINESS AND SOCIETY REVIEW Pub Date : 2023-06-05 DOI: 10.1111/basr.12320
Naveed Ahmad, Zia Ullah, Esra AlDhaen, Irfan Siddique
{"title":"Promoting the advocacy behavior of customers through corporate social responsibility: The role of brand admiration","authors":"Naveed Ahmad,&nbsp;Zia Ullah,&nbsp;Esra AlDhaen,&nbsp;Irfan Siddique","doi":"10.1111/basr.12320","DOIUrl":"https://doi.org/10.1111/basr.12320","url":null,"abstract":"<p>Given that personal source of information is preferred by the customers over company-generated marketing communications, promoting advocacy behavior among customers is of much importance for every organization. Literature suggests that an organization's corporate social responsibility (CSR) activities significantly influence individual behavior. However, the advocacy behavior of customers (ADB), from a CSR perspective, did not receive due attention. To address this literature gap, the current study attempts to explore the relationship among CSR and ADB with the intervening role of brand admiration (BA). To collect the data, customers of a large fast-food service organization in Pakistan were approached. The proposed relationships were tested through the structural equation modeling (SEM) technique. The statistical evidence verifies a positive link between CSR and ADB, while BA mediated this relationship. These findings will be supportive to the fast-food business to realize the critical role of CSR for a meaningful customer-company relationship in the face of competition.</p>","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"128 2","pages":"367-386"},"PeriodicalIF":1.9,"publicationDate":"2023-06-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50121612","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Entrepreneurial ecosystem for promoting social innovation in emerging markets: Is corporate social responsibility integration with technology business incubators the right path? 促进新兴市场社会创新的创业生态系统:企业社会责任与科技企业孵化器的整合是正确的道路吗?
IF 1.8
BUSINESS AND SOCIETY REVIEW Pub Date : 2023-06-05 DOI: 10.1111/basr.12318
Savita Bhat
{"title":"Entrepreneurial ecosystem for promoting social innovation in emerging markets: Is corporate social responsibility integration with technology business incubators the right path?","authors":"Savita Bhat","doi":"10.1111/basr.12318","DOIUrl":"10.1111/basr.12318","url":null,"abstract":"<p>This study attempts to fill in two research gaps in the extant literature concerning the ecosystem for social innovation in the context of emerging market economies such as India. The study first attempts to assess the potential of corporate social responsibility (CSR) in not-for-profit entities such as technology business incubators (TBIs) to stimulate social innovations in the prevalent ecosystems in emerging markets. Further, using a random-effects Tobit model, the study examines the characteristics of firms that spend higher percentages of CSR expenditure on not-for-profit TBIs/societies/trusts in India. The study provides policy suggestions to create an entrepreneurial ecosystem for promoting social innovation in emerging markets such as India.</p>","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"128 4","pages":"734-754"},"PeriodicalIF":1.8,"publicationDate":"2023-06-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42100252","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Promoting the advocacy behavior of customers through corporate social responsibility: The role of brand admiration 通过企业社会责任促进顾客的倡导行为:品牌崇拜的作用
IF 1.9
BUSINESS AND SOCIETY REVIEW Pub Date : 2023-06-01 DOI: 10.1111/basr.12320
Naveed Ahmad, Zia Ullah, E. AlDhaen, Irfan Siddique
{"title":"Promoting the advocacy behavior of customers through corporate social responsibility: The role of brand admiration","authors":"Naveed Ahmad, Zia Ullah, E. AlDhaen, Irfan Siddique","doi":"10.1111/basr.12320","DOIUrl":"https://doi.org/10.1111/basr.12320","url":null,"abstract":"","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"1 1","pages":""},"PeriodicalIF":1.9,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"63264980","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Women entrepreneurship: Mumpreneurs cruising the COVID-19 pandemic in Indonesia 女性创业:在印度尼西亚新冠肺炎大流行期间的女性企业家
IF 1.9
BUSINESS AND SOCIETY REVIEW Pub Date : 2023-03-02 DOI: 10.1111/basr.12302
Jacob Donald Tan, John Lee Kean Yew
{"title":"Women entrepreneurship: Mumpreneurs cruising the COVID-19 pandemic in Indonesia","authors":"Jacob Donald Tan,&nbsp;John Lee Kean Yew","doi":"10.1111/basr.12302","DOIUrl":"https://doi.org/10.1111/basr.12302","url":null,"abstract":"<p>Learning from experiences is key towards the discovery of enterprising knowledge for mumpreneurs in emerging economies such as Indonesia, where most of the entrepreneurship literature is still relatively scant. In discussing entrepreneurial learning of entrepreneurs who are in motherhood, also known as mumpreneurs, these studies require the consideration of gender distinction of women. The term “mumpreneurs” refers to women who embrace the identity of a mother and an entrepreneur, and these two identities engender role conflicts for them. Thus, this phenomenology study explored seven mumpreneurs' experiences of their struggles and strategies to survive the pandemic. The findings shed light on the pandemic impacts and perseverance experiences that mumpreneurs must withstand to maneuver the encountered challenges. This study presents an entrepreneurial learning framework for mumpreneurs by providing pedagogical guidance and inspiration to enable them cruise past future crisis environments. This framework is ultimately crucial in contributing to the ongoing discussions at the academics, practitioners, and policymakers' levels to advise and support mumpreneurial activities that are substantial to the country's economy.</p>","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"128 1","pages":"133-168"},"PeriodicalIF":1.9,"publicationDate":"2023-03-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50121693","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Developing a framework for determining when a company should introduce a new ethical norm 制定一个框架,以确定公司何时应该引入新的道德规范
IF 1.9
BUSINESS AND SOCIETY REVIEW Pub Date : 2023-03-01 DOI: 10.1111/basr.12297
Muel Kaptein
{"title":"Developing a framework for determining when a company should introduce a new ethical norm","authors":"Muel Kaptein","doi":"10.1111/basr.12297","DOIUrl":"10.1111/basr.12297","url":null,"abstract":"<p>When should a company introduce a new ethical norm? This article uses the value-belief-norm theory to argue that the more an ethical issue threatens a company's ethical value and the more the company has an ethical responsibility to protect such value against such threat, then the more desirable it is for a company to establish ethical norms to protect said value. Distinguishing seven characteristics of an ethical issue and four conditions for a company's ethical responsibility helps identify the situations in which a company should introduce a new ethical norm. The resulting framework, with corresponding guidelines, specifies two accelerators and one inhibitor that influence the desirable speed for introducing new norms.</p>","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"128 1","pages":"3-22"},"PeriodicalIF":1.9,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/basr.12297","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44605697","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Evolving alliance between corporate environmental performance and financial performance: A bibliometric analysis and systematic literature review 企业环境绩效与财务绩效联盟的演变——文献计量分析和系统文献综述
IF 1.9
BUSINESS AND SOCIETY REVIEW Pub Date : 2023-02-27 DOI: 10.1111/basr.12301
Seemita Bose Chowdhury, Ranjan DasGupta, Binoy Krishna Choudhury, Nabinananda Sen
{"title":"Evolving alliance between corporate environmental performance and financial performance: A bibliometric analysis and systematic literature review","authors":"Seemita Bose Chowdhury,&nbsp;Ranjan DasGupta,&nbsp;Binoy Krishna Choudhury,&nbsp;Nabinananda Sen","doi":"10.1111/basr.12301","DOIUrl":"10.1111/basr.12301","url":null,"abstract":"<p>This study aims to overview the existing literature, knowledge framework, and intellectual structure mapping in the field of corporate environmental performance (CEP) and corporate financial performance (CFP) by employing a bibliometric analysis approach to selected 311 papers sourced from the Scopus database between 1994 and 2022. It presents the publication growth, influential sources, productive authors, and collaboration index of countries using Biblioshiny software. Stringent regulatory regime and stakeholders' pressure followed by a growing trend of publication motivated us to comprehend the evolving facets of the relationship using co-citation analysis followed by a systematic literature review using coupling analysis which identified five research themes as CEP–CFP relationships—facets, strategies and dimensions, and methodological choices during the initial phase of 1994–2014; and green innovation and corporate sustainability practices, environmental disclosure and environmental responsibility, and green development behavior and practices during 2015–2022. From the insights congregated from research themes, the study discusses prominent developments and provides future research directions to further enrich the field of CEP and CFP. Our findings provide various global regulatory frameworks, government, policymakers, and firm managers the need to explore the dynamic factors while formulating the strategic environmental policy and how it contributes to the financial performance of the firms.</p>","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"128 1","pages":"95-131"},"PeriodicalIF":1.9,"publicationDate":"2023-02-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46762806","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
From organizations as systems of ocean destruction to organizations as systems of ocean thriving 从破坏海洋的组织到促进海洋繁荣的组织
IF 1.9
BUSINESS AND SOCIETY REVIEW Pub Date : 2023-02-23 DOI: 10.1111/basr.12300
Heloise Berkowitz
{"title":"From organizations as systems of ocean destruction to organizations as systems of ocean thriving","authors":"Heloise Berkowitz","doi":"10.1111/basr.12300","DOIUrl":"10.1111/basr.12300","url":null,"abstract":"<p>Despite growing awareness around human impacts on marine ecosystems, little action is taken to reduce the negative effects of organizations on the ocean, thus increasing risks of global collapse. In this paper, I argue that organizations act as systems of ocean destruction, and I explore how to operate a shift to organizations as systems of ocean conservation and thriving, enabling human–ocean socio-ecological coviability. To do so, I analyze the organizational affordances of the ocean: incommensurability, open access and complex property regimes, structural domination by humans and land, perceived inexhaustibility, and cognitive distance. Then, based on the transdisciplinary analysis of mechanisms of ocean destruction, I discuss the constitution of ocean negative commons and the ruining of the ocean. Lastly, based on four drivers (technology and innovation, consumption, marginalization and social orders), I suggest alternative organizing principles that might allow to manage these commons and to transform organizations to achieve socio-ecological coviability with the ocean: degrowth, total responsibility, full cost allocation, ocean equity, and adaptive, place-based co-management.</p>","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"128 1","pages":"71-94"},"PeriodicalIF":1.9,"publicationDate":"2023-02-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44174693","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
To behave or not to behave ethically: A question of style? 行为是否合乎道德:一个风格问题?
IF 1.9
BUSINESS AND SOCIETY REVIEW Pub Date : 2023-02-22 DOI: 10.1111/basr.12298
Gentrit Berisha, Luciana Oliveira, Edon Humolli
{"title":"To behave or not to behave ethically: A question of style?","authors":"Gentrit Berisha,&nbsp;Luciana Oliveira,&nbsp;Edon Humolli","doi":"10.1111/basr.12298","DOIUrl":"10.1111/basr.12298","url":null,"abstract":"<p>What makes people behave ethically continues to be at the forefront of business ethics research. The stylistic makeup of the decision-maker has been suspected to influence individual ethical behavior; however, this body of research accounts only for a handful of studies. This paper investigates the influence of decision-making styles as an individual difference on unethical behavior, independently from other personal characteristics. Covering a sample of 230 managers, we utilize the preeminent measures of these two constructs in a self-report survey. Our results suggest that the decision-making styles of managers do influence their ethical behavior. Whereas managers with a dominant rational or spontaneous style behave ethically, having a more intuitive or avoidant makes them behave less ethically. The results also reveal that with higher levels of education, managers become more unethical. This research conveys important implications for management practice, education, and training.</p>","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"128 1","pages":"23-50"},"PeriodicalIF":1.9,"publicationDate":"2023-02-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44478448","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Willingness to receive and provide resources in Europe's non-remunerated and remunerated collaborative consumption 接受和提供欧洲无偿和有偿合作消费资源的意愿
IF 1.9
BUSINESS AND SOCIETY REVIEW Pub Date : 2023-02-21 DOI: 10.1111/basr.12299
Filip Majetić, Rodrigo Perez-Vega
{"title":"Willingness to receive and provide resources in Europe's non-remunerated and remunerated collaborative consumption","authors":"Filip Majetić,&nbsp;Rodrigo Perez-Vega","doi":"10.1111/basr.12299","DOIUrl":"10.1111/basr.12299","url":null,"abstract":"<p>Rooted in theory of planned behavior (TPB) supplemented with self-determination theory (SDT), this study explores determinants of willingness to receive and provide resources in Europe's non-remunerated and remunerated collaborative consumption (CC). The exploration was conducted within a single research model by assessing the role of (a) TPB constructs reflecting attitude towards participation in CC, perceived social pressure to engage, and perceived level of difficulty that engagement requires and (b) SDT constructs of environmental, social, and economic motives for participation. The data were collected through an online questionnaire, and the structural relationships were analyzed using structural equation modeling. Willingness to consume in non-remunerated and remunerated CC was positively directly influenced by social pressure to engage in CC and participation being perceived as pleasant, negatively by the level of difficulty that engagement requires, as well as positively indirectly influenced by environmental concern and sociability. Additionally, environmental concern had positive direct effect on willingness to consume only in the remunerated context. Willingness to provide in non-remunerated CC was positively directly influenced by perceiving participation as pleasant and indirectly by environmental concern and sociability. Resource provision in remunerated CC was not explained by any of the determinants.</p>","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"128 1","pages":"51-69"},"PeriodicalIF":1.9,"publicationDate":"2023-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44154521","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Climate change awareness and mitigation practices in small and medium-sized enterprises: Evidence from Swiss firms 中小型企业的气候变化意识和缓解措施:来自瑞士公司的证据
IF 1.9
BUSINESS AND SOCIETY REVIEW Pub Date : 2023-02-21 DOI: 10.1111/basr.12303
Anita Fuchs, Preeya Mohan, Eric Strobl
{"title":"Climate change awareness and mitigation practices in small and medium-sized enterprises: Evidence from Swiss firms","authors":"Anita Fuchs,&nbsp;Preeya Mohan,&nbsp;Eric Strobl","doi":"10.1111/basr.12303","DOIUrl":"10.1111/basr.12303","url":null,"abstract":"<p>The objective of this paper is to investigate climate change awareness and mitigation effort and their associated motivating and limiting factors to pro-environmental behavior and firm demographics in small and medium-sized enterprises (SMEs) in Switzerland. For this purpose, a questionnaire was developed, conducted, and analyzed on motivating and limiting factors along with firm demographics, using descriptive statistics and ordinary least squares (OLS) and ordered probit regression models. The results show that Swiss SMEs are in general aware of climate change and their resulting consequences. SMEs have taken steps to help mitigate greenhouse gas emissions through recycling, reduction of energy and water consumption, and use of recycled packaging. SMEs could however improve their environmental impact through low-carbon means of transport and use of public transport, sustainable raw material inputs, sustainable energy sources, and setting environmental goals and audits. There was a positive association between climate change awareness and mitigation. Motivating factors to pro-environmental behavior included financial advantage and responsibility towards the environment, while firm size and human resources were limiting factors. Lastly, different mitigation measures might be influenced by different motivating and limiting factors including financial advantage and pressure from interest groups, as well as firm size.</p>","PeriodicalId":46747,"journal":{"name":"BUSINESS AND SOCIETY REVIEW","volume":"128 1","pages":"169-191"},"PeriodicalIF":1.9,"publicationDate":"2023-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43812126","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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