发布求助
文献互助 智能选刊 最新文献

International Journal of Hospitality & Tourism Administration最新文献

筛选
英文 中文
Identification of Delighters and Frustrators in Vegan-friendly Restaurant Experiences via Semantic Network Analysis: Evidence from Online Reviews 通过语义网络分析识别素食餐厅体验中的快乐者和快乐者：来自在线评论的证据
IF 3.5
International Journal of Hospitality & Tourism Administration Pub Date : 2021-09-17 DOI: 10.1080/15256480.2021.1981186
M. Oh, Frank Badu Baiden, S. Kim, Joseph Lema
{"title":"Identification of Delighters and Frustrators in Vegan-friendly Restaurant Experiences via Semantic Network Analysis: Evidence from Online Reviews","authors":"M. Oh, Frank Badu Baiden, S. Kim, Joseph Lema","doi":"10.1080/15256480.2021.1981186","DOIUrl":"https://doi.org/10.1080/15256480.2021.1981186","url":null,"abstract":"ABSTRACT The purpose of this paper is to provide an understanding of vegan-friendly restaurant customers’ experiences by investigating the “delighters” and “frustrators” characteristics. A qualitative approach is used to examine the semantic networks of vegan-friendly restaurant customers’ online reviews. Results indicate that salient factors which delight vegan-friendly restaurant customers relate to the attributes of vegan food and menus, social interaction, and unique characteristics of a vegan-friendly restaurant. By contrast, factors that frustrate vegan-friendly restaurant customers associate with perceived overpriced vegan foods, poor restaurant staff attitudes/negative service encounters, and hygiene issues. The results of this study have academic and practical implications through the use of an attribute performance model to understand the experiences of vegan restaurant customers. This research is an initial empirical attempt to thoroughly understand vegan-friendly restaurant experiences using big data.","PeriodicalId":46737,"journal":{"name":"International Journal of Hospitality & Tourism Administration","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2021-09-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45895302","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 13
Airbnb and Business Travelers: A Prospect Theory Explanation Airbnb与商务旅行者：前景理论解释
IF 3.5
International Journal of Hospitality & Tourism Administration Pub Date : 2021-07-19 DOI: 10.1080/15256480.2021.1953423
Jeffery C. Kreeger, Scott J. Smith, H. Parsa
{"title":"Airbnb and Business Travelers: A Prospect Theory Explanation","authors":"Jeffery C. Kreeger, Scott J. Smith, H. Parsa","doi":"10.1080/15256480.2021.1953423","DOIUrl":"https://doi.org/10.1080/15256480.2021.1953423","url":null,"abstract":"ABSTRACT The Lodging Shared Economy (LSE) has recently become a dominant force in the lodging industry. Airbnb is a well-known example of LSE and has become a favorite for business and leisure travelers. However, research in the lodging industry is limited regarding business travelers’ preferences for staying at an LSE property while traveling for business. The current study investigates this topic as it affects traditional hotels being at the risk of becoming a commodity with the growth and expansion of the LSE segment. A survey was conducted comparing respondents traveling for business who stayed in a traditional hotel room versus an LSE property, respectively. This study evaluates LSE guest preferences for seven established accommodation characteristics: Price; Financial Information Security; Personal Safety; Location, Empathy, Amenities, and Cleanliness. Analyses were conducted using SmartPLS and produced results that indicated that five of the seven measured criteria were perceived differently by business travelers. Management implications include suggestions for both hotels and LSE and how to diminish the impact of direct competition between the two segments of the lodging industry.","PeriodicalId":46737,"journal":{"name":"International Journal of Hospitality & Tourism Administration","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2021-07-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15256480.2021.1953423","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44130887","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Strategies of Destination Management Organizations in Urban and Rural Areas: Using Text Analysis Method for SWOT Descriptions at Meta-level 城乡目的地管理组织的策略:基于文本分析法的元层次SWOT描述
IF 3.5
International Journal of Hospitality & Tourism Administration Pub Date : 2021-07-19 DOI: 10.1080/15256480.2021.1953422
Y. Uchiyama, R. Kohsaka
{"title":"Strategies of Destination Management Organizations in Urban and Rural Areas: Using Text Analysis Method for SWOT Descriptions at Meta-level","authors":"Y. Uchiyama, R. Kohsaka","doi":"10.1080/15256480.2021.1953422","DOIUrl":"https://doi.org/10.1080/15256480.2021.1953422","url":null,"abstract":"ABSTRACT Destination management organizations (DMOs) are gaining salience among stakeholders as actors that can develop and enable sustainable tourism by coordinating local actors and tourism resources. This study conducted a comparative analysis of DMOs in Japan using data of strengths, weaknesses, opportunities, and threats (SWOT) analyses from the official documents to identify the urban and rural characteristics of DMOs. Correspondence analysis was applied to the DMOs. Similarities and differences between urban and rural DMOs were detected in terms of SWOT and their social and ecological contexts, and the results imply there is room for collaboration between urban and rural DMOs.","PeriodicalId":46737,"journal":{"name":"International Journal of Hospitality & Tourism Administration","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2021-07-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15256480.2021.1953422","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48054750","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Examining the Impact of Minimum Wage Policy on Hospitality Financial Performance Using Event Study Method 用事件研究法考察最低工资政策对酒店财务绩效的影响
IF 3.5
International Journal of Hospitality & Tourism Administration Pub Date : 2021-07-16 DOI: 10.1080/15256480.2021.1938785
Nur Hidayah Che Ahmat, Jewoo Kim, S. Arendt
{"title":"Examining the Impact of Minimum Wage Policy on Hospitality Financial Performance Using Event Study Method","authors":"Nur Hidayah Che Ahmat, Jewoo Kim, S. Arendt","doi":"10.1080/15256480.2021.1938785","DOIUrl":"https://doi.org/10.1080/15256480.2021.1938785","url":null,"abstract":"ABSTRACT This study investigated the effect of the minimum wage policy on hospitality firm value and financial performance. The event study method (ESM) results revealed the significant impact of the introduction of minimum wage on firm value, implying that investors perceived minimum wage policy had a negative effect on profitability in the long run. Furthermore, substantial increases in the minimum wage beyond market expectations can be a threat to businesses. Findings offer evidence that minimum wage policy did affect financial performance; hence, implementing a balanced minimum wage policy to benefit all stakeholders including business owners is imperative for a win–win situation.","PeriodicalId":46737,"journal":{"name":"International Journal of Hospitality & Tourism Administration","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2021-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15256480.2021.1938785","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42659154","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Understanding consumer sophistication and the moderating role of culture in the tourism context 了解消费者的复杂性和文化在旅游环境中的调节作用
IF 3.5
International Journal of Hospitality & Tourism Administration Pub Date : 2021-07-12 DOI: 10.1080/15256480.2021.1938781
Sharon Soroker, Ronald Berger, Shalom Levy, Israel D. Nebenzahl
{"title":"Understanding consumer sophistication and the moderating role of culture in the tourism context","authors":"Sharon Soroker, Ronald Berger, Shalom Levy, Israel D. Nebenzahl","doi":"10.1080/15256480.2021.1938781","DOIUrl":"https://doi.org/10.1080/15256480.2021.1938781","url":null,"abstract":"ABSTRACT Purpose – While the concept of consumer sophistication (CS) has been the focus of various studies on consumers’ consumption behavior, limited research has empirically investigated its psychographic characteristics in the tourism industry. Furthermore, only scant information exists about the relationships between consumer sophistication, consumption performance and consumer’s culture. The aims of this study are to conceptualize a multidimensional construct of consumer sophistication and empirically examine the construct and next, to investigate the nature of its relationship with consumption performance and the role of culture in this relationship. Design/methodology/approach – Data were collected through a field survey taken from a wide-range of tourism travelers from various nationalities. The study employs factor analysis methods following path analysis and uses Structural Equation Modeling (SEM). Findings – Using higher-order construct procedure reveals that the following five variables: Market Maven, External Search, Risk Avoidance, Product Knowledge and Negotiation Intention are significant facets of consumer sophistication. The results further suggest that consumer sophistication relates to consumers’ consumption performance and that culture, acts as a moderating factor. Practical implications – The study offers practitioners a creative way to delineate market segmentation. Information on consumer sophistication can help manufacturers and retailers in determining discount amounts, for more targeted price promotions. Originality/value – The originality of this study lies in the conceptualization of a multidimensional construct of consumer sophistication and better understanding of its effect in different cultures.","PeriodicalId":46737,"journal":{"name":"International Journal of Hospitality & Tourism Administration","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2021-07-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15256480.2021.1938781","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"59893772","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
A Language Learning Journey: What’s Left? and Where Next? 语言学习之旅:还剩下什么?和下一步在哪里?
IF 3.5
International Journal of Hospitality & Tourism Administration Pub Date : 2021-07-12 DOI: 10.1080/15256480.2021.1953424
I. Carvalho, V. Sheppard
{"title":"A Language Learning Journey: What’s Left? and Where Next?","authors":"I. Carvalho, V. Sheppard","doi":"10.1080/15256480.2021.1953424","DOIUrl":"https://doi.org/10.1080/15256480.2021.1953424","url":null,"abstract":"ABSTRACT The main aim of this study is to explore post-travel outcomes in language travel. It sought to address the following research objectives: to understand the factors that influenced language travelers’ language and destination choice; to understand the main post-travel outcomes for language travelers, from a long-term perspective; and to understand how language travel influences subsequent travel behavior, in particular return intentions and return behavior. Overall, the study findings suggest that participants’ intrinsic interest in language and culture drove their language choice, while destination choice was mostly driven by their desire to enhance language skills. The main language travel outcomes included: the improvement of language abilities and subsequent professional and academic outcomes; personal growth; further language travel, including returning or migrating to previous travel destinations.","PeriodicalId":46737,"journal":{"name":"International Journal of Hospitality & Tourism Administration","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2021-07-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15256480.2021.1953424","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43292429","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
The Built Environment Dimensions Impact at a Winery 建筑环境对酿酒厂的影响
IF 3.5
International Journal of Hospitality & Tourism Administration Pub Date : 2021-06-28 DOI: 10.1080/15256480.2021.1938783
Marcelo Benetti Correa da Silva, Suélen Bebber, G. S. Milan, Thais Zimmermann Suzin, Helena Losekan Marcon, Deonir De Toni, Caroline Peccin Da Silva
{"title":"The Built Environment Dimensions Impact at a Winery","authors":"Marcelo Benetti Correa da Silva, Suélen Bebber, G. S. Milan, Thais Zimmermann Suzin, Helena Losekan Marcon, Deonir De Toni, Caroline Peccin Da Silva","doi":"10.1080/15256480.2021.1938783","DOIUrl":"https://doi.org/10.1080/15256480.2021.1938783","url":null,"abstract":"ABSTRACT This research goal was to analyze the built environment dimensions, namely appearance, comfort, configuration, functionality, and the relationship with customer satisfaction, service quality, and product price at a winery in Brazil. A survey was applied to customers, and data analyses were performed using Exploratory Factor Analysis to identify the dimensions and related attributes, followed by Multiple Linear Regression statistical analysis to test the relationships among the dimensions. The findings demonstrate the positive and significant impact of functionality and configuration on service quality and customer satisfaction, whereas functionality positively impacted the product price.","PeriodicalId":46737,"journal":{"name":"International Journal of Hospitality & Tourism Administration","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2021-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15256480.2021.1938783","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44850668","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Heterogeneity in Peer-to-peer Accommodation Users: Motivations, Personality Traits, Satisfaction, and Behavioral Intentions 对等住宿用户的异质性：动机、人格特征、满意度和行为意向
IF 3.5
International Journal of Hospitality & Tourism Administration Pub Date : 2021-06-17 DOI: 10.1080/15256480.2021.1938784
Cláudia Oliveira, C. Eusébio, Filipa Brandão
{"title":"Heterogeneity in Peer-to-peer Accommodation Users: Motivations, Personality Traits, Satisfaction, and Behavioral Intentions","authors":"Cláudia Oliveira, C. Eusébio, Filipa Brandão","doi":"10.1080/15256480.2021.1938784","DOIUrl":"https://doi.org/10.1080/15256480.2021.1938784","url":null,"abstract":"ABSTRACT The peer-to-peer (P2P) sharing accommodation practice has experienced exponential growth in the number of users in recent years. The aim of this paper is to profile the demand of P2P accommodation based on the motivational factors for choosing this type of lodging in Portugal. An online survey to collect information regarding the motivation of P2P guests was carried out. The study identifies four homogenous groups of P2P accommodation users, resorting to a hierarchical cluster analysis. The findings demonstrate interesting differences between the identified clusters in terms of personality traits, satisfaction and behavioral intentions. The results reveal the importance of differentiated strategies for groups of users to meet their motivations, improving their experience, and thus leading to higher satisfaction levels.","PeriodicalId":46737,"journal":{"name":"International Journal of Hospitality & Tourism Administration","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2021-06-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15256480.2021.1938784","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47663496","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
The Influence of International Tourists’ Destination Image of Pakistan on Behavioral Intention: The Roles of Travel Experience and Media Exposure 巴基斯坦国际游客目的地形象对行为意向的影响:旅游体验和媒体曝光的作用
IF 3.5
International Journal of Hospitality & Tourism Administration Pub Date : 2021-06-14 DOI: 10.1080/15256480.2021.1938782
M. Nazir, Ida Md Yasin, H. H. Tat, M. Khalique, S. Mehmood
{"title":"The Influence of International Tourists’ Destination Image of Pakistan on Behavioral Intention: The Roles of Travel Experience and Media Exposure","authors":"M. Nazir, Ida Md Yasin, H. H. Tat, M. Khalique, S. Mehmood","doi":"10.1080/15256480.2021.1938782","DOIUrl":"https://doi.org/10.1080/15256480.2021.1938782","url":null,"abstract":"ABSTRACT The aim of this study was to examine how international tourists’ destination image of Pakistan influences their behavioral intention and travel experience. The mediating effect of travel experience and the moderating effect of media exposure in this relationship was also investigated. Data from international tourists were collected online and analyzed using structural equation modeling. The results revealed that destination image has a significant impact on both travel experience and behavioral intention. Moreover, travel experience and media exposure significantly mediate and moderate, respectively, the link between destination image and behavioral intention. This paper enhances the current understanding of tourists’ intention to visit or revisit Pakistan based on their destination image, travel experience, and biased media.","PeriodicalId":46737,"journal":{"name":"International Journal of Hospitality & Tourism Administration","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2021-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15256480.2021.1938782","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44948445","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 17
Effects of Perceived Corporate Social Responsibility (CSR) Performance on Hotel Employees’ Behavior 感知企业社会责任绩效对酒店员工行为的影响
IF 3.5
International Journal of Hospitality & Tourism Administration Pub Date : 2021-06-07 DOI: 10.1080/15256480.2021.1935390
A. Wong, S. Kim, Yoohee Hwang
{"title":"Effects of Perceived Corporate Social Responsibility (CSR) Performance on Hotel Employees’ Behavior","authors":"A. Wong, S. Kim, Yoohee Hwang","doi":"10.1080/15256480.2021.1935390","DOIUrl":"https://doi.org/10.1080/15256480.2021.1935390","url":null,"abstract":"ABSTRACT This study aims to examine the effect of perceived corporate social responsibility (CSR) performance on hotel employees’ behavior, as reflected in their attitude and satisfaction. Understanding employees’ reaction to and perception of hotel CSR is essential before exercising effective CSR practices with customers. This study indicates that the social/philanthropic and ethical domains of hotel CSR enhance employees’ attitude and satisfaction with working for this CSR-implementing hotel and their behavior (organizational citizenship, pro-social, and pro-environmental behaviors) within an organization and society. However, environmental, legal, and financial domains do not significantly affect attitude toward CSR-implementing hotel. In addition, the hotel employees’ organizational tenure partially moderates the relationships among the proposed constructs. This study is the initial empirical attempt to understand hotel employees’ responses to hotel CSR. It provides insights and practical suggestions into human resource departments for maximizing the effectiveness of CSR implementation in the hotel industry.","PeriodicalId":46737,"journal":{"name":"International Journal of Hospitality & Tourism Administration","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2021-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15256480.2021.1935390","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46872983","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 16
首页 上一页 下一页 尾页
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整，为了账户安全，请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
请完成安全验证×
相关产品
×
本文献相关产品
联系我们：info@booksci.cn Book学术提供免费学术资源搜索服务，方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号：481959085
Book学术官方微信