{"title":"A Taxonomy for AI Hazard Analysis","authors":"M.L Cummings","doi":"10.1177/15553434231224096","DOIUrl":"https://doi.org/10.1177/15553434231224096","url":null,"abstract":"With the rise of artificial intelligence in safety-critical systems like surface transportation, there is a commensurate need for new hazard analysis approaches to determine if and how AI contributes to accidents, which are also increasing in number and severity. The original Swiss Cheese model widely used for hazard analyses focuses uniquely on human activities that lead to accidents, but cannot address accidents where AI is a possible causal factor. To this end, the Taxonomy for AI Hazard Analysis (TAIHA) is proposed that introduces layers focusing on the oversight, design, maintenance, and testing of AI. TAIHA is illustrated with real-world accidents. TAIHA does not replace the traditional Swiss Cheese model, which should be used in concert when a joint human-AI system exists, such as when people are driving a car with AI-based advanced driving assist features.","PeriodicalId":46342,"journal":{"name":"Journal of Cognitive Engineering and Decision Making","volume":"34 32","pages":""},"PeriodicalIF":2.0,"publicationDate":"2024-01-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139442978","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Joseph B. Lyons, Janine D. Mator, Tony Orr, Gene M. Alarcon, Kristen Barrera
{"title":"Is the Pull-Down Effect Overstated? An Examination of Trust Propagation Among Fighter Pilots in a High-Fidelity Simulation","authors":"Joseph B. Lyons, Janine D. Mator, Tony Orr, Gene M. Alarcon, Kristen Barrera","doi":"10.1177/15553434231225909","DOIUrl":"https://doi.org/10.1177/15553434231225909","url":null,"abstract":"Research on trust propagation has primarily been conducted with undergraduates using low-fidelity scenarios. It is unclear if the pull-down effect (e.g., system-wide trust) occurs in more applied domains with actual operators. A sample of experienced US Air Force fighter pilots ( n = 13) engaged in six trials using a high-fidelity simulation for Collaborative Combat Aircraft (CCA). The pilots were given command of four CCAs to complete realistic targeting missions. They were asked to monitor the CCAs, report any errors, evaluate a number of potential targets, select a valid target, and select one of the CCAs to perform a strike. One of the CCAs evidenced an error in four of the six trials (17% of all observations), and if the pilots did not report the error, they were prompted to it by an experimenter playing the role of Air Battle Manager. After each trial, reliance intentions and subjective workload were assessed for each of the four CCAs. The presence of an error reduced trust and increased workload for that CCA referent only. There was no evidence of a pull-down effect, nor did the composition of the CCA group (homogenous vs. heterogenous) influence trust propagation. Implications for trust research are discussed.","PeriodicalId":46342,"journal":{"name":"Journal of Cognitive Engineering and Decision Making","volume":"59 51","pages":""},"PeriodicalIF":2.0,"publicationDate":"2024-01-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139441495","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Understanding Automation Failure","authors":"M. Endsley","doi":"10.1177/15553434231222059","DOIUrl":"https://doi.org/10.1177/15553434231222059","url":null,"abstract":"The implementation of automation in many domains has led to well-documented accidents and incidents, resulting from reduced situation awareness that occurs when operators are out-of-loop (OOTL), automation confusion, and automation interaction difficulties. Wickens coined the term lumberjack effect to summarize the finding that while automation works well most of the time in typical or normal situations, the performance problems that occur in novel or unexpected situations also increase the likelihood of catastrophic errors. Skraaning and Jamieson have criticized the lumberjack effect due to a study in which they failed to find it. I show that this claim is unsupported due to a number of methodological limitations in their study and conceptual errors. They also provide a model of automation failure that fails to clearly delineate the many barriers to accidents that are available, instead emphasizing the ways in which automation can fail technically and different types of human error. An alternate automation failure model is presented that provides a broader socio-technical perspective emphasizing the design features, processes, capabilities, organizational policies, and training that support people in improving system safety when automation fails.","PeriodicalId":46342,"journal":{"name":"Journal of Cognitive Engineering and Decision Making","volume":"43 15","pages":""},"PeriodicalIF":2.0,"publicationDate":"2024-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139385107","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Yael Salzer, Noy Saraf, A. Bechar, Yuval Cohen, Ze’ev Schmilovitch, Sigal Berman, Y. Yovel, A. Sadowsky, Ellen J. Bass
{"title":"Integrating Function Allocation and Operational Event Sequence Diagrams to Support Human-Robot Coordination: Case Study of a Robotic Date Thinning System","authors":"Yael Salzer, Noy Saraf, A. Bechar, Yuval Cohen, Ze’ev Schmilovitch, Sigal Berman, Y. Yovel, A. Sadowsky, Ellen J. Bass","doi":"10.1177/15553434231199727","DOIUrl":"https://doi.org/10.1177/15553434231199727","url":null,"abstract":"State-of-the-art robots show promise in supporting but not completely replacing human work in most precision agriculture applications. For many potential agricultural robot applications, there are no comparable systems nor readily available information on the human operator activities to guide the systems engineering process. Such is the situation for Medjool date thinning, a tedious and hazardous manual operation for which technological assistance has yet to be developed. Here we describe using cognitive system engineering methods to develop operational concepts and human-robot coordination requirements for a pioneer system, a Robotic Medjool Date Thinning System (RDTS). We leveraged the abstraction hierarchy to characterize the RDTS’s envisioned goals and functionality. We developed alternative functional allocations to explore the design space based on the availability of different enabling technologies. After downselecting to the function allocation, including the technologies expected to be developed, we created operational event sequence diagrams to visualize the operation flow and to identify requirements related to the human operator and the joint human-robot system. Applying these methods in the early design stages helped to refine the human-robot coordination requirements and to identify gaps in the operational concept—they show great potential to support the introduction of agricultural robots and bring them to fruition.","PeriodicalId":46342,"journal":{"name":"Journal of Cognitive Engineering and Decision Making","volume":"91 6","pages":""},"PeriodicalIF":2.0,"publicationDate":"2023-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138590456","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Laura G Militello, Megan E Salwei, Carrie Reale, Christen Sushereba, Jason M Slagle, David Gaba, Matthew B Weinger, John Rask, Janelle Faiman, Michael Andreae, Amanda R Burden, Shilo Anders
{"title":"Adapting Cognitive Task Analysis Methods for Use in a Large Sample Simulation Study of High-Risk Healthcare Events.","authors":"Laura G Militello, Megan E Salwei, Carrie Reale, Christen Sushereba, Jason M Slagle, David Gaba, Matthew B Weinger, John Rask, Janelle Faiman, Michael Andreae, Amanda R Burden, Shilo Anders","doi":"10.1177/15553434231192283","DOIUrl":"10.1177/15553434231192283","url":null,"abstract":"<p><p>Cognitive task analysis (CTA) methods are traditionally used to conduct small-sample, in-depth studies. In this case study, CTA methods were adapted for a large multi-site study in which 102 anesthesiologists worked through four different high-fidelity simulated high-consequence incidents. Cognitive interviews were used to elicit decision processes following each simulated incident. In this paper, we highlight three practical challenges that arose: (1) standardizing the interview techniques for use across a large, distributed team of diverse backgrounds; (2) developing effective training; and (3) developing a strategy to analyze the resulting large amount of qualitative data. We reflect on how we addressed these challenges by increasing standardization, developing focused training, overcoming social norms that hindered interview effectiveness, and conducting a staged analysis. We share findings from a preliminary analysis that provides early validation of the strategy employed. Analysis of a subset of 64 interview transcripts using a decompositional analysis approach suggests that interviewers successfully elicited descriptions of decision processes that varied due to the different challenges presented by the four simulated incidents. A holistic analysis of the same 64 transcripts revealed individual differences in how anesthesiologists interpreted and managed the same case.</p>","PeriodicalId":46342,"journal":{"name":"Journal of Cognitive Engineering and Decision Making","volume":"1 1","pages":"315-331"},"PeriodicalIF":2.0,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10630935/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43625878","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Robert S. Gutzwiller, Hansol Rheem, Kimberly J. Ferguson-Walter, Christina M. Lewis, Chelsea K. Johnson, M. Major
{"title":"Exploratory Analysis of Decision-Making Biases of Professional Red Teamers in a Cyber-Attack Dataset","authors":"Robert S. Gutzwiller, Hansol Rheem, Kimberly J. Ferguson-Walter, Christina M. Lewis, Chelsea K. Johnson, M. Major","doi":"10.1177/15553434231217787","DOIUrl":"https://doi.org/10.1177/15553434231217787","url":null,"abstract":"Attacker psychology is currently under-examined in cybersecurity research. A prior, large-scale study sought to understand attackers’ behavior by testing both technological and psychological deception. Professional “red team” members participated over two days in various conditions. This data was examined for further evidence that cognitive biases, a potential disruption for attackers, may be present, and may be affecting the outcome. An applied, novel methodology for measuring confirmation bias and framing effects is presented using this realistic dataset. Both confirmation bias and the framing effect occurred in this interpretation. The framing effect appears to have reduced attacker interactions with systems in the network, which may benefit cyber defenders. These results provide additional, exploratory evidence that biases in the decision-making of cyber attackers could be used as part of a defensive cyber strategy. Limitations to the approach and directions for future study of attackers are discussed.","PeriodicalId":46342,"journal":{"name":"Journal of Cognitive Engineering and Decision Making","volume":"21 1","pages":""},"PeriodicalIF":2.0,"publicationDate":"2023-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139217910","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Connor Wurst, Huei-Yen Winnie Chen, Ann M. Bisantz, Seventy F. Hall, Laura Maggiulli, Kenneth Joseph, Melanie Sage
{"title":"The Context of Care: Abstraction Hierarchy Modeling of Therapeutic Foster Care Programs","authors":"Connor Wurst, Huei-Yen Winnie Chen, Ann M. Bisantz, Seventy F. Hall, Laura Maggiulli, Kenneth Joseph, Melanie Sage","doi":"10.1177/15553434231211060","DOIUrl":"https://doi.org/10.1177/15553434231211060","url":null,"abstract":"Therapeutic foster care agencies provide temporary placements and a range of services to at-risk youth to help ensure their safety, permanency, and wellbeing. The practitioners that plan such care operate under heavy caseloads, limited resources, and high stakes. There is significant interest in supporting these practitioners with various technological interventions, but their work and the context around it is still poorly understood. This study aims to better understand the current assessment and treatment planning work in therapeutic foster care. We used the abstraction hierarchy modeling approach to outline the purposes, values, constraints, processes, and tools that define the workplace ecology encountered by care coordinators and clinicians from therapeutic foster care programs at Hillside, a collaborating human service organization. The resulting abstraction hierarchy was closely examined to identify areas for interventions and design implications.","PeriodicalId":46342,"journal":{"name":"Journal of Cognitive Engineering and Decision Making","volume":"57 20","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135819806","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Nathan L. Tenhundfeld, Jason Forsyth, Nathan R. Sprague, Samy El-Tawab, Jenna E. Cotter, Lisa Vangsness
{"title":"In the Rough: Evaluation of Convergence Across Trust Assessment Techniques Using an Autonomous Golf Cart","authors":"Nathan L. Tenhundfeld, Jason Forsyth, Nathan R. Sprague, Samy El-Tawab, Jenna E. Cotter, Lisa Vangsness","doi":"10.1177/15553434231206422","DOIUrl":"https://doi.org/10.1177/15553434231206422","url":null,"abstract":"As automated and autonomous systems become more widely available, the ability to integrate them into environments seamlessly becomes more important. One cognitive construct that can predict the use, misuse, and disuse of automated and autonomous systems is trust that a user has in the system. The literature has explored not only the predictive nature of trust but also the ways in which it can be evaluated. As a result, various measures, such as physiological and behavioral measures, have been proposed as ways to evaluate trust in real-time. However, inherent differences in the measurement approaches (e.g., task dependencies and timescales) raise questions about whether the use of these approaches will converge upon each other. If they do, then the selection of any given proven approach to trust assessment may not matter. However, if they do not converge, it raises questions about the ability of these measures to assess trust equally and whether discrepancies are attributable to discriminant validity or other factors. The present study used various trust assessment techniques for passengers in a self-driving golf-cart. We find little to no convergence across measures, raising questions that need to be addressed in future research.","PeriodicalId":46342,"journal":{"name":"Journal of Cognitive Engineering and Decision Making","volume":"219 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136032736","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Framing Security Under Time Pressure: Brand Familiarity Matters for Mobile Application Choices","authors":"Jing Chen, Cody Parker","doi":"10.1177/15553434231200119","DOIUrl":"https://doi.org/10.1177/15553434231200119","url":null,"abstract":"The current study examined the effects of security score framing, time pressure, and brand familiarity on mobile application choices. Past research has found the framing of safety versus risk scores affects how potential risks for mobile apps are communicated to users. Both time pressure and brand familiarity have been shown to affect consumers’ purchase behaviors but not yet for app-selection decisions. The current study examined the effects of time pressure and brand familiarity on the effectiveness of risk displays (framed as safety or risk) for mobile apps. Participants were shown screenshots of various apps with these factors manipulated, and they were to choose one out of six apps. Our findings indicate that users rely heavily on brand familiarity when choosing apps, which could lead to insecure decisions. Additionally, security scores guided app choices toward more secure apps when framed as safety than when framed as risk, although this advantage was only evident without time pressure and disappeared under time pressure. The design implications call for more careful screening and user education about the potential risks associated familiar apps, as well as the need of new security design solutions to help users under time pressure.","PeriodicalId":46342,"journal":{"name":"Journal of Cognitive Engineering and Decision Making","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136060132","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
David A.P. Grimm, Jamie C. Gorman, Nancy J. Cooke, Mustafa Demir, Nathan J. McNeese
{"title":"Dynamical Measurement of Team Resilience","authors":"David A.P. Grimm, Jamie C. Gorman, Nancy J. Cooke, Mustafa Demir, Nathan J. McNeese","doi":"10.1177/15553434231199729","DOIUrl":"https://doi.org/10.1177/15553434231199729","url":null,"abstract":"Resilient teams overcome sudden, dynamic changes by enacting rapid, adaptive responses that maintain system effectiveness. We analyzed two experiments on human-autonomy teams (HATs) operating a simulated remotely piloted aircraft system (RPAS) and correlated dynamical measures of resilience with measures of team performance. Across both experiments, HATs experienced automation and autonomy failures, using a Wizard of Oz paradigm. Team performance was measured in multiple ways, using a mission-level performance score, a target processing efficiency score, a failure overcome score, and a ground truth resilience score. Novel dynamical systems metrics of resilience measured the timing of system reorganization in response to failures across RPAS layers, including vehicle, controls, communications layers, and the system overall. Time to achieve extreme values of reorganization and novelty of reorganization were consistently correlated with target processing efficiency and ground truth resilience across both studies. Correlations with mission-level performance and the overcome score were apparent but less consistent. Across both studies, teams displayed greater system reorganization during failures compared to routine task conditions. The second experiment revealed differential effects of team training focused on coordination coaching and trust calibration. These results inform the measurement and training of resilience in HATs using objective, real-time resilience analysis.","PeriodicalId":46342,"journal":{"name":"Journal of Cognitive Engineering and Decision Making","volume":"183 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136314688","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}