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Reference Dependence in Queue Design and Pricing Strategies 队列设计和定价策略中的参考依赖性
IF 2.3 4区 管理学
Service Science Pub Date : 2024-03-22 DOI: 10.1287/serv.2023.0033
Jian Liu, Yongpin Zhou, Jian Chen, Peng Li
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引用次数: 0
Cyber Insurance and Post-Breach Services: A Normative Analysis 网络保险和入侵后服务:规范分析
IF 2.3 4区 管理学
Service Science Pub Date : 2024-03-19 DOI: 10.1287/serv.2021.0120
Wendy Hui, Kai-Lung Hui, Wei T. Yue
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引用次数: 0
Service Science Editorial Board, 2024 服务科学》编辑委员会,2024 年
IF 2.3 4区 管理学
Service Science Pub Date : 2024-03-15 DOI: 10.1287/serv.2024.eb.v16.n1
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引用次数: 0
Cross-Site and Cross-Generation Knowledge Transfer in High-Tech After-Sales Service 高科技售后服务中的跨站点和跨代知识转移
IF 2.3 4区 管理学
Service Science Pub Date : 2024-03-12 DOI: 10.1287/serv.2021.0052
F. S. Zijlstra, A. A. Alblas, F. Langerak
{"title":"Cross-Site and Cross-Generation Knowledge Transfer in High-Tech After-Sales Service","authors":"F. S. Zijlstra, A. A. Alblas, F. Langerak","doi":"10.1287/serv.2021.0052","DOIUrl":"https://doi.org/10.1287/serv.2021.0052","url":null,"abstract":"Service Science, Ahead of Print. <br/>","PeriodicalId":46249,"journal":{"name":"Service Science","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140117380","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Transportation-Enabled Services: Concept, Framework, and Research Opportunities 交通辅助服务:概念、框架和研究机会
IF 2.3 4区 管理学
Service Science Pub Date : 2024-03-07 DOI: 10.1287/serv.2024.0116
Niels Agatz, Soo-Haeng Cho, Hao Sun, Hai Wang
{"title":"Transportation-Enabled Services: Concept, Framework, and Research Opportunities","authors":"Niels Agatz, Soo-Haeng Cho, Hao Sun, Hai Wang","doi":"10.1287/serv.2024.0116","DOIUrl":"https://doi.org/10.1287/serv.2024.0116","url":null,"abstract":"Service Science, Ahead of Print. <br/>","PeriodicalId":46249,"journal":{"name":"Service Science","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-03-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140073830","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Contract Theory-Based Collection, Updating, and Packaging Combination Strategies in Data Trading 数据交易中基于契约理论的收集、更新和打包组合策略
IF 2.3 4区 管理学
Service Science Pub Date : 2024-02-29 DOI: 10.1287/serv.2023.0018
Axun Xing, Haiyan Wang, Bei Bian, Xinxin Guo
{"title":"Contract Theory-Based Collection, Updating, and Packaging Combination Strategies in Data Trading","authors":"Axun Xing, Haiyan Wang, Bei Bian, Xinxin Guo","doi":"10.1287/serv.2023.0018","DOIUrl":"https://doi.org/10.1287/serv.2023.0018","url":null,"abstract":"Service Science, Ahead of Print. <br/>","PeriodicalId":46249,"journal":{"name":"Service Science","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-02-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140008684","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
On the Importance of Service Parts When Taking Commonality and Reliability Decisions 在决定通用性和可靠性时,服务部件的重要性
IF 2.3 4区 管理学
Service Science Pub Date : 2024-02-12 DOI: 10.1287/serv.2023.0009
J. Driessen, Joachim Arts, G. van Houtum
{"title":"On the Importance of Service Parts When Taking Commonality and Reliability Decisions","authors":"J. Driessen, Joachim Arts, G. van Houtum","doi":"10.1287/serv.2023.0009","DOIUrl":"https://doi.org/10.1287/serv.2023.0009","url":null,"abstract":"Competitive Original Equipment Manufacturers (OEMs) do not only sell equipment, but also provide service contracts that ensure proper functioning and uptime of equipment after the sale. This makes OEMs responsible for a large part of an equipment’s life cycle. Therefore, OEMs aim to minimize the total life cycle costs of their equipment, in particular by commonality and reliability level decisions during the design phase. We consider these decisions for one component occurring in a family of systems. The commonality decision is about choosing a common component or dedicated components for the systems. The life cycle costs consist of design and production costs of all components, repair costs, inventory holding costs of service parts, and logistic downtime costs (i.e., downtime costs due to insufficient spare parts inventory). At many OEMs, the design department tends to exclude service parts considerations for the commonality and reliability level decisions. Excluding service parts leads to a simpler decision model, however, this may lead to non–optimal decisions. We compare two approaches for the commonality and reliability decisions: the anticipating approach, which includes inventory holding costs of service parts and logistic downtime costs, and the nonanticipating approach, which excludes these costs. Since the cost function under the anticipating approach is intractable, we first derive a cost function that approximates the actual costs via an asymptotic analysis. Next, we show that the anticipating approach selects the common component more frequently in comparison with the nonanticipating approach. For many problem instances, the nonanticipating approach leads to decisions that have a much higher overall cost than using the anticipating approach. The relative cost difference can become arbitrarily large when the family of systems consists of many systems. Funding: J. Driessen was funded by the Netherlands Organisation for Scientific Research [Grant 407-12-001].","PeriodicalId":46249,"journal":{"name":"Service Science","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-02-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139843766","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
On the Importance of Service Parts When Taking Commonality and Reliability Decisions 在决定通用性和可靠性时,服务部件的重要性
IF 2.3 4区 管理学
Service Science Pub Date : 2024-02-12 DOI: 10.1287/serv.2023.0009
J. Driessen, Joachim Arts, G. van Houtum
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引用次数: 0
Jam in the Tunnel: On Urban Freight Tunnels, Their Operational Scheduling, and Unused Transport Capacity 隧道中的堵塞:论城市货运隧道、其运营调度和未使用的运输能力
IF 2.3 4区 管理学
Service Science Pub Date : 2024-02-09 DOI: 10.1287/serv.2023.0005
Nils Boysen, Dirk Briskorn, Johannes Rupp, Stefan Schwerdfeger
{"title":"Jam in the Tunnel: On Urban Freight Tunnels, Their Operational Scheduling, and Unused Transport Capacity","authors":"Nils Boysen, Dirk Briskorn, Johannes Rupp, Stefan Schwerdfeger","doi":"10.1287/serv.2023.0005","DOIUrl":"https://doi.org/10.1287/serv.2023.0005","url":null,"abstract":"Service Science, Ahead of Print. <br/>","PeriodicalId":46249,"journal":{"name":"Service Science","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139771851","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Effects of Homegrown Rule on Efficiency of Sports Teams: Evidence from the English Premier League 本土化规则对运动队效率的影响:来自英格兰超级联赛的证据
IF 2.3 4区 管理学
Service Science Pub Date : 2024-02-06 DOI: 10.1287/serv.2023.0044
Seung Min Shin, Kyunghwa Chung, Changhee Kim
{"title":"The Effects of Homegrown Rule on Efficiency of Sports Teams: Evidence from the English Premier League","authors":"Seung Min Shin, Kyunghwa Chung, Changhee Kim","doi":"10.1287/serv.2023.0044","DOIUrl":"https://doi.org/10.1287/serv.2023.0044","url":null,"abstract":"Service Science, Ahead of Print. <br/>","PeriodicalId":46249,"journal":{"name":"Service Science","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-02-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139772030","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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