{"title":"Can top managers' impostor feelings affect performance?","authors":"M. J. Guedes","doi":"10.1108/jsma-01-2023-0008","DOIUrl":"https://doi.org/10.1108/jsma-01-2023-0008","url":null,"abstract":"PurposeBuilding on the premise that top managers' characteristics affect firm outcomes, the study aims to examine whether the impostor feelings of top managers are associated with firm performance.Design/methodology/approachThis study uses survey and regression estimation.FindingsThe results show that there is no strong association between the impostor phenomenon and firm performance, when considering the overall sample. However, in the case of women who experience strong impostor feelings, performance is negatively affected. There is no evidence that being a CEO or workload are mechanisms that explain this result.Practical implicationsImproving the understanding of whether top manager impostor feelings sabotage or improve firm performance can encourage managers to engage in preventive actions to overcome or explore its effects adequately so that positive firm outcomes are fostered.Originality/valueDespite the economic importance of how top managers' judgment affects their decisions, little is known about how the cognitive frames of their top managers affect firm outcomes. In particular, there is no clear understanding of how top managers' feelings of inadequacy, intellectual phoniness and deceitfulness (the impostor phenomenon) affect firm profitability.","PeriodicalId":46229,"journal":{"name":"Journal of Strategy and Management","volume":"22 1","pages":""},"PeriodicalIF":3.1,"publicationDate":"2023-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80848497","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Naushaba Chowdhury, Pravin Balaraman, Jonathan Liu
{"title":"The evolution of B2B strategies in the rise of value co-creation and service management","authors":"Naushaba Chowdhury, Pravin Balaraman, Jonathan Liu","doi":"10.1108/jsma-03-2023-0064","DOIUrl":"https://doi.org/10.1108/jsma-03-2023-0064","url":null,"abstract":"PurposeOver the last five decades, business to business (B2B) marketing has evolved from a transactional model to a behavioral model. This evolution is a consequence of the rise in thoughts of managing customer journeys, services marketing and acknowledging value co-creation amongst stakeholders. The contemporary B2B marketing strategies of relationship, innovation, sustainability and digital marketing that emerge through the literature review are discussed to demonstrate how they add value to the competitive advantage of firms and facilitate co-creation between business partners to help design the customer journey. The purpose of the paper is to discuss how the apparel industry could implement the B2B marketing strategies highlighted and further suggests a framework of value co-creation. The framework shows the journey between business partners followed by the value propositions as service exchange through resource integration within the service ecosystem.Design/methodology/approachThrough a review of the literature, the evolution of B2B marketing unveils the importance of services marketing and how the marketing strategies discussed add value to the services marketing, this is further explored with propositions of value co-creation between business partners. The propositions are based on the theory of service dominant logic, whereby, the partners in the service ecosystem co-create value from value propositions offered by the business partners in collaboration with supply chain innovation.FindingsA framework is suggested in the context of the apparel industry that demonstrates the value propositions as a part of the B2B marketing strategy. Through resource integration and collaboration between the business partners, the value propositions in the form of services, are exchanged resulting in value co-creation that leads to the ultimate offering to the end customer.Research limitations/implicationsThe service dominant logic theory and the supply chain innovation model are the basis of the framework, showing the value propositions made, are in collaboration between the firm and the supply chain partners. The value propositions in the form of services are exchanged as an outcome of resource integration amongst the business partners resulting in value co-creation which will aid apparel manufacturers differentiate their services and manage customer journeys better. The framework will be further researched through primary research to determine its rationality in the real-world context. The nature of the industry being fast paced, the literature will be outdated in a short span of time and with the vast growth, new strategies will need to be executed eventually.Practical implicationsThe paper discusses how the apparel industry can move forward with the B2B marketing strategies highlighted through the literature review and further suggests a framework of value co-creation. This will aid apparel manufacturers to focus their marketing efforts in an era of s","PeriodicalId":46229,"journal":{"name":"Journal of Strategy and Management","volume":"151 1","pages":""},"PeriodicalIF":3.1,"publicationDate":"2023-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73067548","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Strategy, flexibility and performance: how cost leaders’ lack of structural flexibility negatively impacts nonfinancial performance","authors":"Matthew T. Oglesby, J. Parnell, Diane Kutz","doi":"10.1108/jsma-07-2022-0120","DOIUrl":"https://doi.org/10.1108/jsma-07-2022-0120","url":null,"abstract":"Purpose This study analyzes strategic flexibility with a two-dimensional approach (structural and decisional flexibility). It also investigates the relationships among competitive strategy, structural flexibility, decisional flexibility, and financial and nonfinancial performance.Design/methodology/approach The authors collected data from members of 16 chambers of commerce in the United States and used PLS-SEM (partial least squares structural equation modeling) to test the hypotheses.Findings The findings suggest that strategic flexibility impacts financial and nonfinancial performance in different ways. While financial performance is influenced by both the structural and decisional dimensions of strategic flexibility, nonfinancial performance is impacted only by structural flexibility. In addition, the research indicates a negative relationship between cost leadership and structural flexibility and positions structural flexibility as a mediator between cost-leadership and nonfinancial performance.Originality/value The authors contribute to strategic flexibility research in the following ways: (1) analyzed the impact on nonfinancial performance; (2) examined structural and decisional elements and (3) identified cost leadership as a potential barrier.","PeriodicalId":46229,"journal":{"name":"Journal of Strategy and Management","volume":"47 1","pages":""},"PeriodicalIF":3.1,"publicationDate":"2023-05-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74265151","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The dark side of leadership: abusive supervision and its effects on Employee's behavior and well-being","authors":"C. Santos, Arnaldo Coelho, Ana Filipe, A. Marques","doi":"10.1108/jsma-05-2022-0086","DOIUrl":"https://doi.org/10.1108/jsma-05-2022-0086","url":null,"abstract":"PurposeThe aim of this study is to examine the impact of abusive supervision on employees' emotional and work-related outcomes, using a theoretical framework that integrates affective events theory (AET) and self-determination theory (SDT). The research sought to explore the effects of abusive supervision on subordinates' positive and negative affect, and the subsequent impact on customer orientation and life satisfaction.Design/methodology/approachThe data for this study were collected cross-sectionally through a structured questionnaire completed by employees who have experienced abusive supervision in their current or previous jobs. Structural equation modeling (SEM) was used to analyze the data.FindingsThe results indicated that when subordinates experienced abusive supervision, they reported lower levels of positive affect and higher levels of negative affect. These emotions, in turn, impacted their customer orientation and life satisfaction. Positive affect was found to positively influence both customer orientation and life satisfaction, while negative affect had a negative effect on life satisfaction. Surprisingly, customer orientation was positively impacted by negative affect.Originality/valueTherefore, the findings of this study suggest that positive and negative affects mediate the relationship between abusive supervision and life satisfaction, but not with customer orientation. This study advances prior research by linking the impact of an abusive supervisor to employees' customer behavior and life satisfaction, using positive and negative affects as mediators, and building upon the theories of AET and SDT.","PeriodicalId":46229,"journal":{"name":"Journal of Strategy and Management","volume":"33 1","pages":""},"PeriodicalIF":3.1,"publicationDate":"2023-05-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89433268","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Modeling and measuring strategic alignment","authors":"Jonathan H. Reed","doi":"10.1108/jsma-11-2022-0212","DOIUrl":"https://doi.org/10.1108/jsma-11-2022-0212","url":null,"abstract":"PurposeThis paper presents an analytical framework for modeling and measuring strategic alignment. The resource-product-market (RPM) model is introduced as a means of representing the alignment of the firm's internal resources with its product lines and external markets. A strategic alignment index is defined to measure the degree of alignment represented by a model.Design/methodology/approachThe RPM model is derived as an extension of prior research on diversification indexes. The strategic alignment index is mathematically defined and the properties of the model are characterized using graph theory. The approach is illustrated for two example firms.FindingsThe RPM model is flexible and can be used with different types and measures of resources, products and markets. The model represents strategy in a structural manner addressing a vertical type of alignment. The index ranges continuously from 0 to 1.0, providing a useful scale for measurement and comparison.Practical implicationsPractitioners may use RPM modeling to assess the current alignment of their respective firms and to identify strategic alternatives which increase alignment through a taxonomy of 13 strategic moves. The results of applying the model to ten firms are summarized.Originality/valueThe paper contributes to the literature by providing a new method for modeling firm strategy which integrates resource and industry views, thereby enabling a measurement of their alignment. The paper is also novel in the application of graph theory to management.","PeriodicalId":46229,"journal":{"name":"Journal of Strategy and Management","volume":"2 1","pages":""},"PeriodicalIF":3.1,"publicationDate":"2023-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88130578","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The role of subjective norms in developing entrepreneurial intentions in university students","authors":"Jonathan R. Anderson","doi":"10.1108/jsma-10-2022-0190","DOIUrl":"https://doi.org/10.1108/jsma-10-2022-0190","url":null,"abstract":"PurposeEnabling and encouraging entrepreneurial activity has long been of interest to scholars and practitioners. Previous research is partly based on the theory of planned behavior. This research has consistently shown that personal attitudes and perceived behavioral control are correlated with entrepreneurial intentions. However, previous findings have found the relationship between subjective norms and entrepreneurial intentions to be inconsistent. This paper proposes a resolution to these discrepancies and tests these hypotheses in a university setting.Design/methodology/approachUsing nearly 1,000 student survey responses, this paper uses an inter subject linear regression model to test elements of the theory of planned behavior that have been inconsistent in the literature.FindingsThis paper finds that personal attitudes and perceived behavioral control mediate or partially mediate the relationships between subjective norms and entrepreneurial intentions. Extension for theory development and practice are discussed.Research limitations/implicationsWhile very insightful, this paper is limited by the use of a within-subjects survey research design and the inherent limitations with such research. Additionally, using college students as respondents limits the ability to generalize the results to any population outside similar college-age populations.Originality/valueThis paper provides a unique test of a set of controversial findings in research on the theory of planned behavior. Identifying unique mediators between social norms and entrepreneurial intentions expands this theory and provides fertile opportunities for future research.","PeriodicalId":46229,"journal":{"name":"Journal of Strategy and Management","volume":"181 1","pages":""},"PeriodicalIF":3.1,"publicationDate":"2023-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75457360","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Yuxuan Wang, N. Bu, Haiyan Kong, Liyuan Kong, Jin Wang, Tian Li
{"title":"Successful Crisis Recovery in Tourist Resorts From Covid-19: The Case of Xixiakou Village, China","authors":"Yuxuan Wang, N. Bu, Haiyan Kong, Liyuan Kong, Jin Wang, Tian Li","doi":"10.5430/jms.v14n1p13","DOIUrl":"https://doi.org/10.5430/jms.v14n1p13","url":null,"abstract":"With the outbreak of COVID-19, a series of measurements, such as lockdowns and requirements of social distancing, were not only greatly impacting consumers, but also placed unprecedented demands on most industries. As an industry focusing on consumer experience, tourism market suffered severe knocks especially. Thus, what is significantly is how to recover customers’ confidence and purchase intention in tourism industry after pandemic. This study employed a case study method, analyzed the successful practices at Xixiakou scenic spot in Shangdong, PR China. A new customer engagement model using new media channels was developed, which combined with the theory of customer engagement, social media engagement and virtual reality. The result indicates that self-driving tours as well as the old-age tourism market will be promising after pandemic. This study will not only enrich the existing theories, but also provide empirical implications for recovery of scenic spot.","PeriodicalId":46229,"journal":{"name":"Journal of Strategy and Management","volume":"248 1","pages":""},"PeriodicalIF":3.1,"publicationDate":"2023-05-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80652749","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"All on Board, Take Off! An Example of Practitioner’s Research on Teachers’ Professional Well-being in Higher Education in Their Early Career Stages","authors":"Folkert De Jong","doi":"10.5430/jms.v14n1p31","DOIUrl":"https://doi.org/10.5430/jms.v14n1p31","url":null,"abstract":"Organisations compete on the labour market for highly educated staff and put a lot of effort in attracting new employees. However, high percentages of newly recruited employees leave the organisation within one year. Good onboarding practices and good practices in the stage after onboarding, the take-off stage, could increase retention rates in the early career stages of professionals.In this study an example of practitioner’s research is presented on newly hired teachers’ professional well-being in higher education in their early career stages. Two batches of newly hired teachers at NHL Stenden University of Applied Sciences in the Netherlands were studied in the context of improving HR practices.Research on newly hired teachers revealed the importance of good onboarding practices and the crucial role of team leaders in retaining and motivating newly hired teaching staff.","PeriodicalId":46229,"journal":{"name":"Journal of Strategy and Management","volume":"36 1","pages":""},"PeriodicalIF":3.1,"publicationDate":"2023-05-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79372253","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Talmo Curto de Oliveira, J. Carneiro-da-Cunha, Alexandre Conttato Colagrai, M. Ferreira, M. Mazieri
{"title":"Organizational policies as a means of sharing sports values among athletes: the role of social capital","authors":"Talmo Curto de Oliveira, J. Carneiro-da-Cunha, Alexandre Conttato Colagrai, M. Ferreira, M. Mazieri","doi":"10.1108/jsma-03-2022-0045","DOIUrl":"https://doi.org/10.1108/jsma-03-2022-0045","url":null,"abstract":"PurposeSome sports organizations have a strategic objective of promoting human and social development through sports. However, it can be challenging to ensure that these objectives, conveyed by the board, are fully internalized by the athletes. From the perspective of inter-organizational networks, this dissemination can occur through strategic alignment and diffusion of social capital. Therefore, the authors wanted to analyze if organizational policies from sports organizations are related to athletes' perception of social capital and strategic alignment.Design/methodology/approachThe authors conducted a sequential mixed-method research. Firstly, a pilot study was conducted with two exploratory interviews with key informants from a sports organization, supported by documentary data from this organization. A thematic content analysis was carried out to identify relevant categories and subcategories to prepare a quantitative research instrument. In the second phase, a questionnaire was applied to 159 student-athletes from this organization. The collected data were analyzed by multiple linear regression.FindingsFrom the pilot study, a set of five elements of strategic alignment, and three elements of social capital in the sports organization context were provided. In the quantitative phase, the authors identified that social capital is related to athletes' perception of shared values internalization in a sports organization, but strategic systems were not.Practical implicationsSports managers could better promote internal policies if there is social capital among athletes rather than implementing top-down deployed communications.Social implicationsPolicymakers could better predict the effectiveness of a foment request by sports organizations considering not only strategic systems communication deployment but also the existence of social capital in a sports organization. It is a broader mechanism to understand the capacity of a sports organization in disseminating good values among their members.Originality/valueDifferent from traditional companies, in sports organizations, only social capital is related to the internalization of organizational policy by athletes rather than strategic alignment initiatives.","PeriodicalId":46229,"journal":{"name":"Journal of Strategy and Management","volume":"9 1","pages":""},"PeriodicalIF":3.1,"publicationDate":"2023-05-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78004872","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Exploring the Common Failures and Routine Maintenance of Jeans Overlocking Machine","authors":"Yarui Huo, F. Sahari","doi":"10.5430/jms.v14n1p1","DOIUrl":"https://doi.org/10.5430/jms.v14n1p1","url":null,"abstract":"Purpose – This paper explores the common faults and daily maintenance methods of the overlock machine of the jeans production line. The overlock machine is one of the most widely used types of equipment in jeans manufacturing enterprises. It proposes targeted and operative solutions to enhance the regular operation of the overlock machine.Design/methodology/approach – Based on the application of overlock machines in jeans production lines, in-depth research and analysis of overlock machines in jeans production lines, use of case study method, continuous optimization of liberation methods for common faults of overlock machines, clarification of standard operating steps and daily maintenance methods for overlock machines.Findings – For common types of failures such as broken threads, broken needles, skipped stitches, wrong stitches, and sewing material problems in overlock machines, The author goes deep into the production line, tracks the operation of the jeans production line equipment, analyzes the causes of the failures, and propose solutions one by one.Research limitations/implications – Overlock machine troubleshooting does not apply to other sewing equipment, and proficiency requires specialized training.Practical implications – By sorting out faults and solutions, we can maintain a virtuous cycle of overlock machines on the production site and provide hardware for the smooth operation of the production line.Originality/value – The method proposed in this paper guides sewers and production line team leaders to enhance overlock machine maintenance and provides technical references for all types of jeans manufacturers to maintain and repair their overlock machines.","PeriodicalId":46229,"journal":{"name":"Journal of Strategy and Management","volume":"35 1","pages":""},"PeriodicalIF":3.1,"publicationDate":"2023-05-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91109352","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}