Health Services Management Research最新文献

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A framework for lean implementation in preoperative assessment: Evidence from a high complexity hospital in Italy. 术前评估中的精益实施框架:来自意大利一家高复杂性医院的证据。
IF 0.7
Health Services Management Research Pub Date : 2024-11-01 Epub Date: 2023-08-23 DOI: 10.1177/09514848231194853
Giulia Goretti, Martina Pisarra, Maria Rosaria Capogreco, Patrizia Meroni
{"title":"A framework for lean implementation in preoperative assessment: Evidence from a high complexity hospital in Italy.","authors":"Giulia Goretti, Martina Pisarra, Maria Rosaria Capogreco, Patrizia Meroni","doi":"10.1177/09514848231194853","DOIUrl":"10.1177/09514848231194853","url":null,"abstract":"<p><p><b>Purpose:</b> A routine preoperative assessment is considered both ineffective and inefficient. Despite the widespread application of lean thinking in healthcare, there is little evidence of successful experiences in preoperative admissions in order to reduce \"No value added\" activities. A conceptual framework reporting the drivers (clinic, tools, innovation, organization, and governance) and impacts (patient, efficiency, sustainability, time, learning and growth) was developed. <b>Methodology:</b> Drawing on the experience of an Italian high complexity hospital, this paper analyzes the case study by reporting evidence on how to implement lean in preoperative assessment and how to evaluate the positive results obtained. <b>Results:</b> Applying lean principles, the identification of value improved the appropriateness of care by creating 40 personalized pathways; the value stream resulted in a reduction of \"No Value Added Time\" from 37% to 28%, chest X-rays from 41% to 14% and cardiac visits from 49% to 37%; the pursuit of continuous flow through innovation contributed to increase the use of digitalization; the new pull organization helped to reduce the average time spent per year by 1.5 h; the continuous improvement was ensured through the governance of results. <b>Conclusion:</b> The proposed framework should be used to improve the quality of care in preoperative admissions by adopting the lean drivers for successful implementation and reporting the impacts.</p>","PeriodicalId":45801,"journal":{"name":"Health Services Management Research","volume":" ","pages":"236-244"},"PeriodicalIF":0.7,"publicationDate":"2024-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11545146/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"10283163","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
"A different sense of what we do here, who we are and what we deliver": Provider perspectives on the effects of a change in governance of healthcare services in correctional facilities in British Columbia. "对我们在这里做什么、我们是谁以及我们提供什么有不同的认识":提供者对不列颠哥伦比亚省惩教设施保健服务治理变化的影响的看法。
IF 0.7
Health Services Management Research Pub Date : 2024-11-01 Epub Date: 2023-11-29 DOI: 10.1177/09514848231218626
Katherine E McLeod, Jane A Buxton, Ruth Elwood Martin
{"title":"\"A different sense of what we do here, who we are and what we deliver\": Provider perspectives on the effects of a change in governance of healthcare services in correctional facilities in British Columbia.","authors":"Katherine E McLeod, Jane A Buxton, Ruth Elwood Martin","doi":"10.1177/09514848231218626","DOIUrl":"10.1177/09514848231218626","url":null,"abstract":"<p><p>In 2017, British Columbia (BC) transferred responsibility for healthcare services in provincial correctional facilities from the Ministry of Public Safety and Solicitor General to the Ministry of Health. This study explored how healthcare leadership perceived the impact of the transfer on services, work-life, and job satisfaction. We conducted one-on-one interviews (<i>n</i> = 8) with healthcare managers and medical and administrative leadership within Correctional Health Services. Using the Two-Factor theory of job satisfaction as a framework, we applied Interpretive Description methodology to analyse interview data. Participants identified changes to four areas of the working environment: (1) staffing, equipment, and resources (2) systems of supervision and support (3) standards, policies, and quality improvement and (4) culture and orientation. These changes predominantly affected motivational factors of job satisfaction and were described as enriching the roles of managers and staff. Participants described improved autonomy and recognition of providers, increased quality of services delivered, and a shift toward patient-centred care. The perspectives of healthcare leaders provide new insight into the potential impact of transferring healthcare services in custody to a public healthcare system. Discussion of changes and their affects also provide practical learning for jurisdictions seeking to improve healthcare under a variety of governance and service-delivery models.</p>","PeriodicalId":45801,"journal":{"name":"Health Services Management Research","volume":" ","pages":"219-226"},"PeriodicalIF":0.7,"publicationDate":"2024-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11545118/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138452822","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The (very real) risk of irrelevance, and the great opportunity. 无关紧要的风险(非常现实)和巨大的机遇。
IF 1.6
Health Services Management Research Pub Date : 2024-11-01 Epub Date: 2024-10-18 DOI: 10.1177/09514848241295480
Federico Lega
{"title":"The (very real) risk of irrelevance, and the great opportunity.","authors":"Federico Lega","doi":"10.1177/09514848241295480","DOIUrl":"10.1177/09514848241295480","url":null,"abstract":"","PeriodicalId":45801,"journal":{"name":"Health Services Management Research","volume":" ","pages":"199"},"PeriodicalIF":1.6,"publicationDate":"2024-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142477267","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Strategies to convert hospital beds for COVID-19 patients to minimize emergency department overcrowding. 为COVID-19患者转换医院床位以尽量减少急诊科过度拥挤的策略。
IF 1.5
Health Services Management Research Pub Date : 2024-11-01 Epub Date: 2023-12-07 DOI: 10.1177/09514848231218648
Giovanni Nattino, Marco Maria Paganuzzi, Giulia Irene Ghilardi, Giorgio Costantino, Carlotta Rossi, Francesca Cortellaro, Roberto Cosentini, Stefano Paglia, Maurizio Migliori, Guido Bertolini
{"title":"Strategies to convert hospital beds for COVID-19 patients to minimize emergency department overcrowding.","authors":"Giovanni Nattino, Marco Maria Paganuzzi, Giulia Irene Ghilardi, Giorgio Costantino, Carlotta Rossi, Francesca Cortellaro, Roberto Cosentini, Stefano Paglia, Maurizio Migliori, Guido Bertolini","doi":"10.1177/09514848231218648","DOIUrl":"10.1177/09514848231218648","url":null,"abstract":"<p><p><b>Background:</b> The shortage of hospital beds for COVID-19 patients has been one critical cause of Emergency Department (ED) overcrowding. <b>Purpose:</b> We aimed at elaborating a strategy of conversion of hospital beds, from non-COVID-19 to COVID-19 care, minimizing both ED overcrowding and the number of beds eventually converted. <b>Research Design:</b> Observational retrospective study. <b>Study Sample:</b> We considered the centralized database of all ED admissions in the Lombardy region of Italy during the second \"COVID-19 wave\" (October to December 2020). <b>Data collection and Analysis:</b> We analyzed all admissions to 82 EDs. We devised a family of Monte Carlo simulations to evaluate the performance of hospital beds' conversion strategies triggered by ED crowding of COVID-19 patients, determining a critical number of beds to be converted when passing an ED-specific crowding threshold. <b>Results:</b> Our results suggest that the maximum number of patients waiting for hospitalization could have been decreased by 70% with the proposed strategy. Such a reduction would have been achieved by converting 30% more hospital beds than the total number converted in the region. <b>Conclusions:</b> The disproportion between reduction in ED crowding and additionally converted beds suggests that a wide margin to improve the efficiency of the conversions exists. The proposed simulation apparatus can be easily generalized to study management policies synchronizing ED output and in-hospital bed availability.</p>","PeriodicalId":45801,"journal":{"name":"Health Services Management Research","volume":" ","pages":"209-218"},"PeriodicalIF":1.5,"publicationDate":"2024-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11545217/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138499710","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Delphi Plus: A novel methodology for identifying evidence-based data standards for health service decision-making. Delphi Plus:一种用于确定卫生服务决策的循证数据标准的新方法。
IF 0.7
Health Services Management Research Pub Date : 2024-11-01 Epub Date: 2023-11-28 DOI: 10.1177/09514848231218637
Peter W Clark, Lauren T Williams, Jessica Lee, Lauren Ball
{"title":"Delphi Plus: A novel methodology for identifying evidence-based data standards for health service decision-making.","authors":"Peter W Clark, Lauren T Williams, Jessica Lee, Lauren Ball","doi":"10.1177/09514848231218637","DOIUrl":"10.1177/09514848231218637","url":null,"abstract":"<p><p>The underlying tenet of evidence-based decision-making in health services is assessing all the relevant evidence. Using the traditional qualitative and quantitative approaches to identifying evidence may not capture the full spectrum of factors that need to be addressed. A selective mixed-method approach may provide a comprehensive assessment of the relevant knowledge. This paper adds to the methodological literature by outlining a novel sequential, mixed-method, exploratory process for identifying evidence-based data standards that may be used for health service decision-making. The three-phase process, entitled Delphi Plus, engages peer-nominated topic-specific experts to assess all publicly available and practice-based items and, through a series of reviews, reach an evidence-based consensus on standards for decision-making. Each process phase is outlined in-depth and supplemented by practical learnings gained through its implementation. The Delphi Plus methodology provides the first comprehensive process for combining the published and practised data to develop evidence-based data standards. The routine use of Delphi Plus would provide a framework for benchmarking in health services, enabling greater monitoring and evaluation of client outcomes and improving quality care. This manuscript describes the process of implementing Delphi Plus and provides an example of data standards generated from its use, which directly inform the Australian Government's Primary Health Care 10 Year Plan.</p>","PeriodicalId":45801,"journal":{"name":"Health Services Management Research","volume":" ","pages":"227-235"},"PeriodicalIF":0.7,"publicationDate":"2024-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138452823","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A multi-dimensional study of organisational boundaries and silos in the healthcare sector. 组织边界和孤岛在医疗保健部门的多维研究。
IF 0.7
Health Services Management Research Pub Date : 2024-11-01 Epub Date: 2023-11-27 DOI: 10.1177/09514848231218617
Esben Rahbek Gjerdrum Pedersen, Frantisek Sudzina, Francesco Rosati
{"title":"A multi-dimensional study of organisational boundaries and silos in the healthcare sector.","authors":"Esben Rahbek Gjerdrum Pedersen, Frantisek Sudzina, Francesco Rosati","doi":"10.1177/09514848231218617","DOIUrl":"10.1177/09514848231218617","url":null,"abstract":"<p><p><b>Purpose:</b> The aim of this study is to understand how healthcare practitioners experience organisational boundaries and silos in day-to-day operations. Based on a multi-dimensional scale of organisational boundaries, the study examines how organisational demarcation lines enable and constrain daily work tasks in the healthcare sector.<b>Research design:</b> The study is based on a quantitative and qualitative analysis of survey responses from 895 healthcare practitioners in Denmark.<b>Results:</b> The results indicate that tendencies toward organisational silos relate to systems and hierarchies (management-staff) rather than professions and departments. Moreover, the study identifies resource scarcity as an important undercurrent in the understanding of the respondents' perceptions of boundaries and silos.<b>Conclusion:</b> The study contributes to existing research by documenting the coordination and collaboration challenges linked to the multitude of demarcation lines in complex health organisations.</p>","PeriodicalId":45801,"journal":{"name":"Health Services Management Research","volume":" ","pages":"200-208"},"PeriodicalIF":0.7,"publicationDate":"2024-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138446567","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Insights into how universal, tax-funded, single payer health systems manage their waiting lists: A review of the literature. 洞察由税收资助的全民单一支付医疗系统如何管理候诊名单:文献综述。
IF 1.6
Health Services Management Research Pub Date : 2024-08-01 Epub Date: 2023-07-02 DOI: 10.1177/09514848231186773
Francesco Amigoni, Federico Lega, Elena Maggioni
{"title":"Insights into how universal, tax-funded, single payer health systems manage their waiting lists: A review of the literature.","authors":"Francesco Amigoni, Federico Lega, Elena Maggioni","doi":"10.1177/09514848231186773","DOIUrl":"10.1177/09514848231186773","url":null,"abstract":"<p><p><b>Background:</b> A conspicuous consequence of gatekeeping arrangements in universal, tax-funded, single-payer health care systems is the long waiting times. Besides limiting equal access to care, long waiting times can have a negative impact on health outcomes. Long waiting times can create obstacles in a patient's care pathway. Organization for Economic Co-operation and Development (OECD) countries have implemented various strategies to tackle this issue, but there is little evidence for which approach is the most effective. This literature review examined waiting times for ambulatory care. <b>Objective:</b> The aim was to identify the main policies or combinations of policies universal, tax-funded, and single-payer healthcare systems have implemented to improve the governance of outpatient waiting times. <b>Methods:</b> Starting from 1040 potentially eligible articles, a total of 41 studies were identified via a 2-step selection process. <b>Findings:</b> Despite the relevance of the issue, the literature is limited. A set of 15 policies for the governance of ambulatory waiting time was identified and categorized by the type of intervention: generation of supply capacity, control of demand, and mixed interventions. Even if a primary intervention was always identifiable, rarely a policy was implemented solo. The most frequent primary strategies were: guidelines implementation and/or clinical pathways, including triage, guidelines for referral and maxim waiting times (14 studies), task shifting (9 studies), and telemedicine (6 studies). Most studies were observational, with no data on costs of intervention and impact on clinical outcomes.</p>","PeriodicalId":45801,"journal":{"name":"Health Services Management Research","volume":" ","pages":"160-173"},"PeriodicalIF":1.6,"publicationDate":"2024-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9740002","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Exploring the relationship between performance feedback and medical managers' budgetary performance:The role of managerial self-efficacy. 探讨绩效反馈与医疗管理人员预算绩效之间的关系:管理者自我效能感的作用。
IF 1.6
Health Services Management Research Pub Date : 2024-08-01 Epub Date: 2023-05-29 DOI: 10.1177/09514848231179177
Marco Giovanni Rizzo
{"title":"Exploring the relationship between performance feedback and medical managers' budgetary performance:The role of managerial self-efficacy.","authors":"Marco Giovanni Rizzo","doi":"10.1177/09514848231179177","DOIUrl":"10.1177/09514848231179177","url":null,"abstract":"<p><p>This study addresses recent calls for more research on the potential intervening role exerted by certain individual variables in the relationship between performance feedback and performance. Specifically, this study selects medical managers' sense of managerial self-efficacy as a potential mediational variable in the feedback-performance relationship. A mediational model examining how the effect of performance feedback on medical managers' budgetary performance is influenced by their sense of managerial self-efficacy was established based on survey data from 60 medical managers working in a hospital. Data analysis was conducted using the partial least squares technique, and the results confirmed the hypothesised relationships. Specifically, performance feedback was positively associated with managerial self-efficacy, and managerial self-efficacy exerted a positive influence on medical managers' budgetary performance. Further, performance feedback was determined not to be directly associated with budgetary performance; however, a full mediating effect of managerial self-efficacy was found. These findings make several contributions to the literature and can help healthcare managers have a better understanding of the consequences and importance of the technical features of performance feedback reports.</p>","PeriodicalId":45801,"journal":{"name":"Health Services Management Research","volume":" ","pages":"135-142"},"PeriodicalIF":1.6,"publicationDate":"2024-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9541454","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Addressing the healthcare waste management barriers: A structural equation modeling approach. 解决医疗废物管理障碍:结构方程模型法。
IF 1.6
Health Services Management Research Pub Date : 2024-08-01 Epub Date: 2023-07-03 DOI: 10.1177/09514848231186775
Abhishek Raj, Cherian Samuel, Abhishek Kumar Singh
{"title":"Addressing the healthcare waste management barriers: A structural equation modeling approach.","authors":"Abhishek Raj, Cherian Samuel, Abhishek Kumar Singh","doi":"10.1177/09514848231186775","DOIUrl":"10.1177/09514848231186775","url":null,"abstract":"<p><p>Due to the growing population and advancing economy, medical waste accumulation has come to the attention of all facets of society. Although the issue of medical waste management planning has been addressed in developed nations, it still exists in several developing nations. This paper examines the effects of barriers under the Organization action, work handling, and Human Resource Practices section on the healthcare waste management (HCWM) sector in a developing country India. In this study, three hypotheses were constructed and tested using Structural equation modeling. The questionnaire was distributed among 200 health professionals to collect their responses. Ninety-seven responses were received, and 15 barriers were identified affecting the healthcare waste management sector. The results show that all three barriers (i.e., Organizational, Waste handling, and Human resources) hinder the Healthcare waste management sector. Organizational Barriers are the most significant among other barriers. So, the hospitals have to take appropriate actions to overcome these barriers. This paper helps to complete the research gap by providing the different characteristics of barriers. The development of a model for the analysis of barriers influencing HCWM is the Author's original contribution.</p>","PeriodicalId":45801,"journal":{"name":"Health Services Management Research","volume":" ","pages":"143-152"},"PeriodicalIF":1.6,"publicationDate":"2024-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9747547","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Service design for the transformation of healthcare systems: A systematic review of literature. 医疗系统转型的服务设计:文献系统回顾。
IF 1.6
Health Services Management Research Pub Date : 2024-08-01 Epub Date: 2023-08-08 DOI: 10.1177/09514848231194846
Noe Vaz, Cláudia Affonso Silva Araujo
{"title":"Service design for the transformation of healthcare systems: A systematic review of literature.","authors":"Noe Vaz, Cláudia Affonso Silva Araujo","doi":"10.1177/09514848231194846","DOIUrl":"10.1177/09514848231194846","url":null,"abstract":"<p><p>There is a growing interest in applying the Service Design (SD) approach to innovate and transform healthcare systems. However, comprehensive studies are scarce. This study systematically reviews the literature on SD initiatives towards healthcare system transformation. The research questions are: How has the SD approach been applied to the healthcare sector? To what extent are the SD initiatives contributing to transform the health systems? What are the main challenges faced by SD initiatives to transform the health system? Which are the main stakeholders involved in the process, and how could they change according to the type of initiative? The search was conducted in March 2021 in eight databases and returned 990 articles evaluated through a research protocol, resulting in 47 studies included in this review. These studies were explored through thematic analysis and considering two conceptual models: the SD approach (Patrício et al., 2020) and the ecosystem perspective (Beirão et al., 2017). The findings show that SD initiatives have been implemented at all levels of the ecosystem, but only 49% (47/23 studies) present a transformative character. The SD initiatives challenges were organized into four themes: (1) Planning SD initiatives as a lever in transforming health systems; (2) Using SD tools creatively; (3) Considering the use of new technologies to transform health systems positively, and (4) Facing the challenges of applying the Experience-Based Design and Experience Based in Co-Design approaches in project development. This study is relevant for helping managers and researchers in their efforts to design truly transformative services with a focus on improving health systems and social wellbeing.</p>","PeriodicalId":45801,"journal":{"name":"Health Services Management Research","volume":" ","pages":"174-188"},"PeriodicalIF":1.6,"publicationDate":"2024-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9951055","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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