Maria-Teresa Sorrosal-Forradellas, Maria-Glòria Barberà-Mariné, Laura Fabregat-Aibar, Xiaoni Li
{"title":"A new rating of sustainability based on the Morningstar Sustainability Rating","authors":"Maria-Teresa Sorrosal-Forradellas, Maria-Glòria Barberà-Mariné, Laura Fabregat-Aibar, Xiaoni Li","doi":"10.1016/j.iedeen.2022.100208","DOIUrl":"10.1016/j.iedeen.2022.100208","url":null,"abstract":"<div><p>Nowadays, investors seek beyond the financial performance of their investments, including Environmental, Social, and Governance (ESG) criteria in the decision-making process. To this effect, there are currently suppliers who offer different methodologies to evaluate the ESG factors that companies apply in their businesses. In 2016, Morningstar launched the Morningstar Sustainability Rating for mutual funds, which provides information on how well mutual funds incorporate sustainable assets. This rating is obtained from the Morningstar Portfolio Sustainability Score, the calculation system of which was modified and improved in 2018. However, an important drawback remains to be overcome because the score is only calculated if at least 67% of the portfolio assets have an ESG score and it does not take assets without an ESG score into account. This paper aims to provide a more reliable rating for investors because it proposes the inclusion of all the assets in the fund valuation, regardless of whether they have an ESG score, using fuzzy set theory and specifically triangular fuzzy numbers.</p></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"29 1","pages":"Article 100208"},"PeriodicalIF":5.8,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41393909","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Felipe Debasa , Vera Gelashvili , Juan-Gabriel Martínez-Navalón , José Ramón Saura
{"title":"Do stress and anxiety influence users' intention to make restaurant reservations through mobile apps?","authors":"Felipe Debasa , Vera Gelashvili , Juan-Gabriel Martínez-Navalón , José Ramón Saura","doi":"10.1016/j.iedeen.2022.100205","DOIUrl":"10.1016/j.iedeen.2022.100205","url":null,"abstract":"<div><p>Today, people live in the age of new diseases, such as stress and anxiety, and these diseases can affect users’ decision making regarding different products and services. Another important variable that can affect decision making is the use of mobile applications for marketing purposes. However, despite the importance of the aforementioned factors, relevant academic research on the impact of these variables on decision making has been scarce. The present study fills this gap in the literature using the technology acceptance model and integrating stress and anxiety variables. To this end, a sample of 672 customers of Spanish restaurants is analyzed. After carrying out a descriptive analysis of the sample and the variables, the structural equation model is used. In particular, the partial least squares model is used to test the hypotheses. The paper concludes with a discussion of how the results of the present study contribute to previous research on stress and anxiety, along with technology acceptance model variables, on decision making. In particular, the results have shown that there is no direct relationship between stress and perceived usefulness, and perceived ease of use, and attitude towards using. Although the relationship between stress and anxiety, perceived usefulness and attitude towards using, perceived usefulness and stress, and other relationships raised in the hypotheses have been confirmed.</p></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"29 1","pages":"Article 100205"},"PeriodicalIF":5.8,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49265347","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Reputation, return and risk: A new approach","authors":"Lígia Febra , Magali Costa , Fábio Pereira","doi":"10.1016/j.iedeen.2022.100207","DOIUrl":"10.1016/j.iedeen.2022.100207","url":null,"abstract":"<div><p>Corporate reputation has deserved attention in recent years from firms and researchers given its impact on creating a competitive advantage and on keeping a sustained superior performance. However, the impact of corporate reputation on risk, in addition to being less studied, still presents controversial results. Thus, the purpose of this study is to, simultaneously, analyze the effect of corporate reputation on stock return and risk. A model based on firms' financial market data was assessed through a panel data analysis which included 84,745 firm-year observations, which occurred between January 6<sup>th</sup>, 2009, and December 31<sup>th</sup>, 2019, from a full sample of 156 United States firms listed in the New York Stock Exchange (NYSE) and National Association of Securities Dealers Automated Quotations (NASDAQ), 82 of which were listed in Reputation Quotient (RQ).</p><p>The results show that there are no significant differences between listed and not listed firms in Reputation Quotient concerning firms' abnormal returns and firms' systematic risk. This can be justified because stock prices adjusted instantly to the corporate reputation, which supports the market efficiency hypothesis.</p><p>This study may provide important insights into the literature: firstly, although the impact of reputation on performance has gained attention in recent years, the firsts studies essentially analyze the reverse impact; secondly, this work aims to, simultaneously, study the effect of corporate reputation on return and risk, being the impact on the risk an area still little explored and with controversial results; thirdly, this study distinguishes itself by using a set of firms listed in a reputation ranking and a set of firms not listed, but with similar characteristics in terms of market capitalization, highlighting the impact of reputation communication through media rankings.</p></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"29 1","pages":"Article 100207"},"PeriodicalIF":5.8,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48610889","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The influence of evolution of the environment on export in family firms","authors":"Lirios Alos-Simo, Antonio-Jose Verdu-Jover, Jose-María Gomez-Gras","doi":"10.1016/j.iedeen.2022.100204","DOIUrl":"10.1016/j.iedeen.2022.100204","url":null,"abstract":"<div><p>The purpose of this article is to analyze the evolution of the domestic market—recessive, stable, and expansive—on export volume in family firms. Although globalization has hastened family firms toward internationalization, little is known of the influence of market evolution on export strategies. We propose a theoretical model that evaluates the influence of domestic market evolution on the percentage of export sales and the mediating role of innovation in this relationship. This model views innovation as a process that may impact export propensity when influenced by the market situation.</p><p>We perform a study with panel data for a five-year period (2012–2016) from 788 family firms to identify family firms’ behavior in export volume and innovation under different market conditions.</p><p>The results reveal that family firms have significant results for export sales under recessive and expansive market situations. They are less prone, however, to export when markets are stable. Contrary to the predictions of the literature, our results indicate that innovation has little relevance to export volume in any of the market situations analyzed.</p></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"29 1","pages":"Article 100204"},"PeriodicalIF":5.8,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48579420","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Josep Garcia-Blandon , Josep Maria Argilés-Bosch , Diego Ravenda , David Castillo-Merino
{"title":"Women leading the audit process and audit fees: A European study","authors":"Josep Garcia-Blandon , Josep Maria Argilés-Bosch , Diego Ravenda , David Castillo-Merino","doi":"10.1016/j.iedeen.2022.100206","DOIUrl":"10.1016/j.iedeen.2022.100206","url":null,"abstract":"<div><p>This study investigates if a gender effect exists on the audit fees associated with the presence of women in roles closely related to the audit process. The analysis is based on the largest European corporations studied between 2016 and 2018. The results show that firms with female chief financial officers and more female directors on the audit committee pay significantly lower audit fees than other firms. However, the results for the remaining gender variables (audit partner, chair of the audit committee, and chief executive officer) do not show any association. Additionally, we find that accounting expertise drives the association between female directors and audit fees. Therefore, neither non-expert female directors nor, more surprisingly, female directors who are labelled as financial experts, have any significant effects on audit fees. Another interesting finding is that the gender variables provide significant results when they are observed in more gender egalitarian contexts, though not in less egalitarian settings. These results have interesting implications at various levels.</p></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"29 1","pages":"Article 100206"},"PeriodicalIF":5.8,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42747416","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Effect of innovations in human resource practices, innovation capabilities, and competitive advantage on small and medium enterprises’ performance in Thailand","authors":"Jedsada Wongsansukcharoen, Jutamard Thaweepaiboonwong","doi":"10.1016/j.iedeen.2022.100210","DOIUrl":"10.1016/j.iedeen.2022.100210","url":null,"abstract":"<div><p>This study examines the performance of wholesale and retail small and medium enterprises in Thailand, which are integrating innovations in human resource practices, innovation capabilities, and competitive advantage. The data sample comprises 260 small and medium enterprises located in the Eastern Economic Corridor, Thailand. The data were analyzed using quantitative and structural equation modeling. The study finds a significant relationship between innovations in human resource practices, innovation capabilities, competitive advantage, and SME performance. The significant success factors of innovations in human resource practices indirectly affect SME performance through the mediation of innovation capabilities and competitive advantage. These outcomes help develop long-term and business performance effectiveness, as the essential human resource factors and innovation capabilities practices of the current extremely competitive industry will intensify with the digital disruption era.</p></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"29 1","pages":"Article 100210"},"PeriodicalIF":5.8,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41830734","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jose L. Ruiz-Alba , María J. Quero , Pablo J. López-Tenorio
{"title":"Institutions and business customer experience: the role of interfunctional coordination and service co-design","authors":"Jose L. Ruiz-Alba , María J. Quero , Pablo J. López-Tenorio","doi":"10.1016/j.iedeen.2022.100213","DOIUrl":"10.1016/j.iedeen.2022.100213","url":null,"abstract":"<div><p>This paper contributes to a better understanding of the complex phenomenon of institutions and the moderation of the main antecedents of business customer experience. Following a combination of literature review and three fieldworks, the main antecedents of business customer experience have emerged: interfunctional coordination, customer engagement and participation in the co-design of services. The role of institutions (level of formalisation) has also been considered as a possible moderator. Consequently, a conceptual framework has been developed which includes seven research propositions. The first four research propositions are related to the main elements of the model and suggest new relationships among constructs. The other three research propositions are suggested and empirically examined using Fuzzy-Set Qualitative Comparative Analysis to find causal configurations and to identify pathways that lead to business customer experience. Necessity and sufficiency of conditions that lead to a positive business customer experience are discussed for both scenarios of high and low formalisation of institutions.</p></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"29 1","pages":"Article 100213"},"PeriodicalIF":5.8,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42356276","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Beatriz Moliner-Velázquez , Maria Fuentes-Blasco , Irene Gil-Saura
{"title":"Managing relationships between tourism companies and their suppliers: An approach beyond classical variables","authors":"Beatriz Moliner-Velázquez , Maria Fuentes-Blasco , Irene Gil-Saura","doi":"10.1016/j.iedeen.2022.100203","DOIUrl":"10.1016/j.iedeen.2022.100203","url":null,"abstract":"<div><p>This paper addresses the study of the antecedents and consequences of satisfaction of a company with its main supplier from different variables highlighted in the literature. Specifically, the objective is to analyse the effect of trust, commitment and switching costs on satisfaction, as well as the effect of this satisfaction on co-creation of value, continuity of the relationship and Information and Communication Technology coordination. To achieve this goal, a structural equation model was estimated with a sample of 256 tourist agencies. The results confirm the proposed relationships to explain the satisfaction process. The trust of the tourism company with its main supplier is the main antecedent of satisfaction with the relationship. The satisfaction of the tourism company with its supplier contributes to the co-creation of value and improves Information and Communication Technology coordination. Interesting theoretical implications and for management of relationships between companies are shown.</p></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"29 1","pages":"Article 100203"},"PeriodicalIF":5.8,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47352838","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
David Robles-Elorza , Leire San-Jose , Sara Urionabarrenetxea
{"title":"Deep-diving into the relationship between Corporate Social Performance and Corporate Financial Performance - A comprehensive investigation of previous research","authors":"David Robles-Elorza , Leire San-Jose , Sara Urionabarrenetxea","doi":"10.1016/j.iedeen.2022.100209","DOIUrl":"https://doi.org/10.1016/j.iedeen.2022.100209","url":null,"abstract":"","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"29 2","pages":""},"PeriodicalIF":5.8,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49902176","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Antonio Fernández-Portillo, Manuel Almodóvar-González, Mari Cruz Sánchez-Escobedo, José Luis Coca-Pérez
{"title":"The role of innovation in the relationship between digitalisation and economic and financial performance. A company-level research","authors":"Antonio Fernández-Portillo, Manuel Almodóvar-González, Mari Cruz Sánchez-Escobedo, José Luis Coca-Pérez","doi":"10.1016/j.iedeen.2021.100190","DOIUrl":"10.1016/j.iedeen.2021.100190","url":null,"abstract":"<div><p>This paper analyses how innovation affects the relationship between the digitalisation of the company and its economic and financial performance, reviewing the cause-effect situation of this relationship. As some scientific literature suggests, the impact of ICT technologies on business performance is not homogenous amongst firms. The answer to this issue is probably to be found in innovation. In order to further develop this statement, this study examines the role of innovation in the relationship between business performance and business digitalisation. This research framework has been built based on the Innovation Theory of Rogers. Companies from all over Spain have been surveyed and the data has been contrasted with Partial Least Squares-Structural Equation modelling (PLS-SEM) and Moderation Analysis. The results show that in effect, innovation acts as a moderator variable in the relationship between business digitalisation and performance. These results allow us to conclude that it is not only important to digitalise the company to improve its performance, but that this digitalisation should also be aligned with a clear innovation strategy that allows for improving the company´s performance. The aim of this study is to contribute with greater knowledge to how the digitalisation of the company affects its economic/financial performance and manifest the role innovation plays in this relationship.</p></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"28 3","pages":"Article 100190"},"PeriodicalIF":5.8,"publicationDate":"2022-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2444883421000498/pdfft?md5=1c09c503aa18556a6da57a245bd9ca1f&pid=1-s2.0-S2444883421000498-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"54352986","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}