{"title":"Effect of innovations in human resource practices, innovation capabilities, and competitive advantage on small and medium enterprises’ performance in Thailand","authors":"Jedsada Wongsansukcharoen, Jutamard Thaweepaiboonwong","doi":"10.1016/j.iedeen.2022.100210","DOIUrl":"10.1016/j.iedeen.2022.100210","url":null,"abstract":"<div><p>This study examines the performance of wholesale and retail small and medium enterprises in Thailand, which are integrating innovations in human resource practices, innovation capabilities, and competitive advantage. The data sample comprises 260 small and medium enterprises located in the Eastern Economic Corridor, Thailand. The data were analyzed using quantitative and structural equation modeling. The study finds a significant relationship between innovations in human resource practices, innovation capabilities, competitive advantage, and SME performance. The significant success factors of innovations in human resource practices indirectly affect SME performance through the mediation of innovation capabilities and competitive advantage. These outcomes help develop long-term and business performance effectiveness, as the essential human resource factors and innovation capabilities practices of the current extremely competitive industry will intensify with the digital disruption era.</p></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"29 1","pages":"Article 100210"},"PeriodicalIF":5.8,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41830734","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jose L. Ruiz-Alba , María J. Quero , Pablo J. López-Tenorio
{"title":"Institutions and business customer experience: the role of interfunctional coordination and service co-design","authors":"Jose L. Ruiz-Alba , María J. Quero , Pablo J. López-Tenorio","doi":"10.1016/j.iedeen.2022.100213","DOIUrl":"10.1016/j.iedeen.2022.100213","url":null,"abstract":"<div><p>This paper contributes to a better understanding of the complex phenomenon of institutions and the moderation of the main antecedents of business customer experience. Following a combination of literature review and three fieldworks, the main antecedents of business customer experience have emerged: interfunctional coordination, customer engagement and participation in the co-design of services. The role of institutions (level of formalisation) has also been considered as a possible moderator. Consequently, a conceptual framework has been developed which includes seven research propositions. The first four research propositions are related to the main elements of the model and suggest new relationships among constructs. The other three research propositions are suggested and empirically examined using Fuzzy-Set Qualitative Comparative Analysis to find causal configurations and to identify pathways that lead to business customer experience. Necessity and sufficiency of conditions that lead to a positive business customer experience are discussed for both scenarios of high and low formalisation of institutions.</p></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"29 1","pages":"Article 100213"},"PeriodicalIF":5.8,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42356276","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Beatriz Moliner-Velázquez , Maria Fuentes-Blasco , Irene Gil-Saura
{"title":"Managing relationships between tourism companies and their suppliers: An approach beyond classical variables","authors":"Beatriz Moliner-Velázquez , Maria Fuentes-Blasco , Irene Gil-Saura","doi":"10.1016/j.iedeen.2022.100203","DOIUrl":"10.1016/j.iedeen.2022.100203","url":null,"abstract":"<div><p>This paper addresses the study of the antecedents and consequences of satisfaction of a company with its main supplier from different variables highlighted in the literature. Specifically, the objective is to analyse the effect of trust, commitment and switching costs on satisfaction, as well as the effect of this satisfaction on co-creation of value, continuity of the relationship and Information and Communication Technology coordination. To achieve this goal, a structural equation model was estimated with a sample of 256 tourist agencies. The results confirm the proposed relationships to explain the satisfaction process. The trust of the tourism company with its main supplier is the main antecedent of satisfaction with the relationship. The satisfaction of the tourism company with its supplier contributes to the co-creation of value and improves Information and Communication Technology coordination. Interesting theoretical implications and for management of relationships between companies are shown.</p></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"29 1","pages":"Article 100203"},"PeriodicalIF":5.8,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47352838","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
David Robles-Elorza , Leire San-Jose , Sara Urionabarrenetxea
{"title":"Deep-diving into the relationship between Corporate Social Performance and Corporate Financial Performance - A comprehensive investigation of previous research","authors":"David Robles-Elorza , Leire San-Jose , Sara Urionabarrenetxea","doi":"10.1016/j.iedeen.2022.100209","DOIUrl":"https://doi.org/10.1016/j.iedeen.2022.100209","url":null,"abstract":"","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"29 2","pages":""},"PeriodicalIF":5.8,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49902176","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Antonio Fernández-Portillo, Manuel Almodóvar-González, Mari Cruz Sánchez-Escobedo, José Luis Coca-Pérez
{"title":"The role of innovation in the relationship between digitalisation and economic and financial performance. A company-level research","authors":"Antonio Fernández-Portillo, Manuel Almodóvar-González, Mari Cruz Sánchez-Escobedo, José Luis Coca-Pérez","doi":"10.1016/j.iedeen.2021.100190","DOIUrl":"10.1016/j.iedeen.2021.100190","url":null,"abstract":"<div><p>This paper analyses how innovation affects the relationship between the digitalisation of the company and its economic and financial performance, reviewing the cause-effect situation of this relationship. As some scientific literature suggests, the impact of ICT technologies on business performance is not homogenous amongst firms. The answer to this issue is probably to be found in innovation. In order to further develop this statement, this study examines the role of innovation in the relationship between business performance and business digitalisation. This research framework has been built based on the Innovation Theory of Rogers. Companies from all over Spain have been surveyed and the data has been contrasted with Partial Least Squares-Structural Equation modelling (PLS-SEM) and Moderation Analysis. The results show that in effect, innovation acts as a moderator variable in the relationship between business digitalisation and performance. These results allow us to conclude that it is not only important to digitalise the company to improve its performance, but that this digitalisation should also be aligned with a clear innovation strategy that allows for improving the company´s performance. The aim of this study is to contribute with greater knowledge to how the digitalisation of the company affects its economic/financial performance and manifest the role innovation plays in this relationship.</p></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"28 3","pages":"Article 100190"},"PeriodicalIF":5.8,"publicationDate":"2022-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2444883421000498/pdfft?md5=1c09c503aa18556a6da57a245bd9ca1f&pid=1-s2.0-S2444883421000498-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"54352986","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Downward price-based luxury brand line extension: Effects on premium luxury buyer's perception and consequences on buying intention and brand loyalty","authors":"Marcelo Royo-Vela , Mónica Pérez Sánchez","doi":"10.1016/j.iedeen.2022.100198","DOIUrl":"10.1016/j.iedeen.2022.100198","url":null,"abstract":"<div><p>This research was carried out from the perspective of downward price-based brand extensions with the aim to discover its effects on customer perceptions regarding luxury brands and brand extensions and consequences on buying intention and luxury brand loyalty. The conceptual framework is based on both previous qualitative and quantitative research. A five factors model is tested in a judgemental sample of 158 premium luxury brands consumers using Partial Least Squares (PLS). Findings confirm that extension in new segments could negatively affect the brand concept perception of the parent luxury brand. These results indicate that (a) the brand concept consistency is affected by down-price brand extension, (b) due to brand concept changes then brand personality also changes, (c) this variations affect the fit between brand personality and consumer self-image and, (d), as a consequence, the purchase intention and brand loyalty are affected in a negative way. From a managerial point of view, this type of brand extension can be less positive than expected, generating negative effects against the extension and the parent brand itself. This work contributes to rethink the use of downward price-based brand extensions as an strategic alternative for brand managers.</p></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"28 3","pages":"Article 100198"},"PeriodicalIF":5.8,"publicationDate":"2022-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2444883422000043/pdfft?md5=145ee338d0e24d0a96ca62307279c6eb&pid=1-s2.0-S2444883422000043-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46158050","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Innovation in the broadcasters’ business model: A bibliometric and review approach","authors":"E. Medina , A. Mazaira , E. Alén","doi":"10.1016/j.iedeen.2022.100202","DOIUrl":"10.1016/j.iedeen.2022.100202","url":null,"abstract":"<div><p>The aim of this paper is to relate innovation with the broadcasters' business model, by way of a bibliometric and review analysis. This comprises to study how they have incorporated the innovation and the effect of a disruptive innovation (as the Internet and other technologies) in their business model. To achieve these objectives a review of the scientific literature has been carried out, followed of an analysis in which obtained papers were classified according three dimensions: (i) Value Architecture Innovation, (ii) Value Offering Innovation and (iii) the Revenue Model Innovation. These dimensions are based on a reinterpretation of a previous classification which consider that business model innovation materialises with a change of the company that affects at least one out of the three mentioned dimensions. In this way, a classification of the reviewed documents has been established based on these dimensions, showing that broadcasters have adopted a sustained business model innovation, with 48%, 44% and only 8%, respectively, in each dimension. By means of a scientific mapping of the keywords of the documents reviewed, a series of main and secondary topics have been established within each dimension, which have been analysed in terms of their contents and temporal evolution. It discusses the difficulties faced by broadcasters in adapting to the new audiovisual ecosystem. This study also argues that the Internet is one of the most disruptive innovations they have had to face and, therefore, in order to survive, they must take on this type of innovation to transform their business model.</p></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"28 3","pages":"Article 100202"},"PeriodicalIF":5.8,"publicationDate":"2022-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2444883422000080/pdfft?md5=af768d8c848810fffd1d359b13727d08&pid=1-s2.0-S2444883422000080-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46765674","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Unleash liquidity constraints or competitiveness potential: The impact of R&D grant on external financing on innovation","authors":"Byunggeor Moon","doi":"10.1016/j.iedeen.2022.100195","DOIUrl":"10.1016/j.iedeen.2022.100195","url":null,"abstract":"<div><p>This paper uses Korea's internal data on R&D programs to analyze how the receiving of R&D impacts the amount of subsequent external financing for technological innovation received by R&D firms. We address sample selection and endogeneity issues that arise when estimating the impact of R&D policy by utilizing a matching method using unique features of Korea's R&D grant programs. Our empirical results show that firms that receive R&D grants further receive 22%-32% less external financing compared to those who do not receive R&D grants, though there are some differences in the statistical significance of the results based on the specification of the regression model. This is consistent with the view that R&D grants reduce firms’ liquidity constraints, or that government support effectively crowds out funding from the financial market.</p></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"28 3","pages":"Article 100195"},"PeriodicalIF":5.8,"publicationDate":"2022-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2444883422000018/pdfft?md5=299477ec6d136b1708de799b3e044a08&pid=1-s2.0-S2444883422000018-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"54353062","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Mara Mataveli , Juan Carlos Ayala , Alfonso J. Gil , José L. Roldán
{"title":"An analysis of export barriers for firms in Brazil","authors":"Mara Mataveli , Juan Carlos Ayala , Alfonso J. Gil , José L. Roldán","doi":"10.1016/j.iedeen.2022.100200","DOIUrl":"10.1016/j.iedeen.2022.100200","url":null,"abstract":"<div><p>The objective of this study is to analyse the effect of four export barrier groups – human capital, cultural, administrative, and financial – on the product export barrier. The study participants constitute a statistically significant sample of 318 exporting companies in Brazil. The research model is tested using structural equation modelling, specifically the partial least squares (PLS-SEM) technique, and SmartPLS version 3.2.9. The results confirm that there is a significant effect of three export barriers – human capital, cultural, and financial – on the product export barrier. The effect of the administrative barrier on the product barrier is not verified. Besides, the effects of the human capital barrier on the cultural barrier and the administrative barrier on the financial barrier are verified. The mutual interaction between export barriers makes it advisable to manage each type of barrier.</p></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"28 3","pages":"Article 100200"},"PeriodicalIF":5.8,"publicationDate":"2022-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2444883422000067/pdfft?md5=3d71ce211468b1c1c351dd2ec007c3f7&pid=1-s2.0-S2444883422000067-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47517916","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jesús J. Cambra-Fierro , María Fuentes-Blasco , Rocío Huerta-Álvarez , Ana Olavarría-Jaraba
{"title":"Destination recovery during COVID-19 in an emerging economy: Insights from Perú","authors":"Jesús J. Cambra-Fierro , María Fuentes-Blasco , Rocío Huerta-Álvarez , Ana Olavarría-Jaraba","doi":"10.1016/j.iedeen.2021.100188","DOIUrl":"10.1016/j.iedeen.2021.100188","url":null,"abstract":"<div><p>The onslaught of the COVID-19 pandemic has had a critical impact on the travel and tourism sector. Tourist destinations in developing countries are even more susceptible to negative trends of this sort due to the importance of tourism in emerging economies and the peculiarities of their infrastructures and healthcare systems. In such a context, the research develops a Partial Least Square (PLS) path modeling to analyze the impact of destination image and perceived health safety on perceived destination quality. We also assess the extent to which perceived quality impacts degree of destination loyalty and customer engagement. Results are based on a sample of 250 travelers visiting Lima during December 2020-January 2021.</p></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"28 3","pages":"Article 100188"},"PeriodicalIF":5.8,"publicationDate":"2022-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2444883421000474/pdfft?md5=7fe605054092c8aef4bd514ee075c45a&pid=1-s2.0-S2444883421000474-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46494980","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}