{"title":"Reading Habits, Library Perceptions and Library Usage of the South Asian Population in British Columbia, Canada","authors":"Aditi Gupta, Sarbjit Randhawa, In-In Po","doi":"10.1080/01616846.2021.1964336","DOIUrl":"https://doi.org/10.1080/01616846.2021.1964336","url":null,"abstract":"ABSTRACT This study is the first to explore a wide gap in our understanding of the information needs, library perceptions, reading habits, library usage and barriers that prevent a growing population of South Asian users in British Columbia, Canada from visiting libraries. The results highlight the age groups of South Asian users that visit libraries frequently, reasons why respondents are more likely to visit libraries in the future, and the barriers faced by them. The outcomes of the study can help libraries to strategically discern barriers, implement and strengthen outreach programs to attract users, and recruit diverse multilingual staff.","PeriodicalId":45177,"journal":{"name":"Public Library Quarterly","volume":"41 1","pages":"456 - 484"},"PeriodicalIF":1.9,"publicationDate":"2021-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42128044","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Noah Lenstra, Fatih Oğuz, J. Winberry, Lindsey S. Wilson
{"title":"Supporting Social Connectedness of Older Adults during the COVID-19 Pandemic: The Role of Small and Rural Public Libraries","authors":"Noah Lenstra, Fatih Oğuz, J. Winberry, Lindsey S. Wilson","doi":"10.1080/01616846.2021.1970446","DOIUrl":"https://doi.org/10.1080/01616846.2021.1970446","url":null,"abstract":"ABSTRACT This article presents a national study of how small and rural public libraries supported social connectedness among older adults in the United States during the COVID-19 Pandemic. Results suggest that small and rural libraries employed five approaches to stay connected with older adults. Results further show that small and rural public libraries see establishing stronger inter-organizational partnerships with other institutions that serve older adults as a top priority. These results suggest a need for bolstering continuing education and professional opportunities focused on embedding public librarians more firmly into the broader field of practice of supporting aging in America. Graphical Abstract","PeriodicalId":45177,"journal":{"name":"Public Library Quarterly","volume":"41 1","pages":"596 - 616"},"PeriodicalIF":1.9,"publicationDate":"2021-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48259602","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"An Exploration of Ireland’s My Open Library Service","authors":"L. Wilson","doi":"10.1080/01616846.2021.1906614","DOIUrl":"https://doi.org/10.1080/01616846.2021.1906614","url":null,"abstract":"ABSTRACT Ireland’s recently implemented My Open Library (MOL) service is operating in 15 public libraries following initial trials in 2014. MOL consists of the provision of extended opening hours during which no library staff are present. In this study, semi-structured interviews were conducted with eight librarians from seven public libraries operating MOL to understand the uses and challenges of MOL. The findings show MOL’s popularity, user demographics, uses, staff absence, health and safety concerns, automated systems, increased workload, investment, expansion and improvements. This research has implications for key stakeholders of MOL as it provides an original contribution of practical value within the context of the government’s plans for expansion of the service. The findings also increase understandings of MOL and highlight recommendations as to how stakeholders may improve, expand and develop this socially significant public service. Future research can examine user demographics and preferences, the requirement for security guards during MOL hours and the concepts of equal access and expansion.","PeriodicalId":45177,"journal":{"name":"Public Library Quarterly","volume":"41 1","pages":"343 - 364"},"PeriodicalIF":1.9,"publicationDate":"2021-08-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/01616846.2021.1906614","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42677114","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The State of Ontario Public Libraries and Select Trends, 2000-2018: A Data Survey","authors":"R. Molyneux, S. Abram","doi":"10.1080/01616846.2021.1873638","DOIUrl":"https://doi.org/10.1080/01616846.2021.1873638","url":null,"abstract":"ABSTRACT Canadian public library data are the responsibility of the nation’s various provinces and territories, unlike the US where there is a national-level data collection effort. Ontario public library data are collected and published annually by the province’s Ministry of Heritage, Sport, Tourism, and Culture Industries. The data have been recompiled into a longitudinal file by the Federation of Ontario Public Libraries (FOPL) which has produced two main products from the resulting FOPL Dataset. One is a method for peer comparisons, but the focus in this article is on the second: an annual Report on the condition of these libraries as revealed in each year’s new data. This article highlights results from the latest FOPL Report on the condition of Ontario’s public libraries. In addition, there is an emphasis on the fact that these Ontario data are particularly strong in measuring new capabilities of libraries resulting from changes in the information environment of public libraries.","PeriodicalId":45177,"journal":{"name":"Public Library Quarterly","volume":"41 1","pages":"189 - 216"},"PeriodicalIF":1.9,"publicationDate":"2021-07-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/01616846.2021.1873638","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43821701","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Bridging Digital Divides during COVID-19: Findings from the 2020-2021 Connecticut State Library Digital Inclusion Survey","authors":"Brian Real","doi":"10.1080/01616846.2021.1938918","DOIUrl":"https://doi.org/10.1080/01616846.2021.1938918","url":null,"abstract":"ABSTRACT This article presents findings from the 2020–2021 Connecticut State Library Digital Inclusion Survey. The primary purpose of this study was to determine what actions public libraries in Connecticut are already taking to meet the digital inclusion needs of their communities and what information and assistance they need to better meet these goals. However, since this study was launched during the COVID-19 pandemic, the author customized numerous questions to focus on how public libraries have adjusted their operations when patrons have had limited access to library buildings. Responses from public library representatives throughout the state show that libraries have used tactics such as delivering previously in-person public programs through video conferencing formats and shifting portions of their physical materials budget to support digital items.","PeriodicalId":45177,"journal":{"name":"Public Library Quarterly","volume":"40 1","pages":"283 - 309"},"PeriodicalIF":1.9,"publicationDate":"2021-06-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/01616846.2021.1938918","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46147974","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Tracy Kendrick, Jennifer Rowan, Jennifer Windecker
{"title":"A Hard Look in the Mirror: Re-imagining the Role of the Librarian at the Greater Victoria Public Library","authors":"Tracy Kendrick, Jennifer Rowan, Jennifer Windecker","doi":"10.1080/01616846.2021.1930772","DOIUrl":"https://doi.org/10.1080/01616846.2021.1930772","url":null,"abstract":"ABSTRACT As an urban Canadian public library system, Greater Victoria Public Library was not alone in trying to define the role of librarians within the context of a changing digital landscape and a reality where patrons were no longer seeking out librarians for in-depth reference questions at a traditional reference desk. Situated on Vancouver Island in the southwest corner of British Columbia, Canada, GVPL is a multi-branch system that was looking for ways to define the role of librarians within branches, within the organization, and within the library sector as a whole. By creating a community-inspired model with librarians as leaders within portfolios rather than defined by the ages that they were delivering programs for, GVPL developed a framework for community engagement with librarians as key drivers in the ensuring the library remains innovative, sustainable and valued.","PeriodicalId":45177,"journal":{"name":"Public Library Quarterly","volume":"42 1","pages":"21 - 30"},"PeriodicalIF":1.9,"publicationDate":"2021-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/01616846.2021.1930772","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42544256","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
K. Owolabi, Diodemise Ese Ovwasa, T. Ajayi, M. O. Odewale
{"title":"Preservation and Use of Indigenous Knowledge Practices in Public Libraries in Nigeria","authors":"K. Owolabi, Diodemise Ese Ovwasa, T. Ajayi, M. O. Odewale","doi":"10.1080/01616846.2021.1938897","DOIUrl":"https://doi.org/10.1080/01616846.2021.1938897","url":null,"abstract":"ABSTRACT Indigenous knowledge (IK), a key component of knowledge, is considered crucial in any country’s knowledge system. However, despite the importance of indigenous knowledge in promoting the knowledge economy, it has been observed that many indigenous knowledge systems in developing countries such as Nigeria are gradually becoming extinct due to cultural, educational and economic developments. This paper investigated the preservation and use of indigenous knowledge in public libraries in Southwest Nigeria. A survey method anchored on the positivism paradigm was employed for the study. Based on this, copies of the questionnaire was used as a data collection instrument. One hundred and fifty (150) library personnel were randomly selected from the five (5) purposely chosen public libraries in Southwest Nigeria. The study’s findings revealed that educational purposes were the primary reason for using the indigenous knowledge in the libraries. It was also revealed that video and audio recordings were significant sources of preserving IK in public libraries. Access to IK resources by the users was through the use of ICT tools such as computers and compact discs, while inadequate funding was identified as the major challenge facing the development of IK. The study recommends, among others, increased budgetary allocation to public libraries for the management of IK resources; and that practical steps should be taken to create awareness on the need to preserve IK activities in video or audio formats. This study contributes to knowledge in IK development by providing new data and information relevant to policymaking and IK research.","PeriodicalId":45177,"journal":{"name":"Public Library Quarterly","volume":"41 1","pages":"485 - 502"},"PeriodicalIF":1.9,"publicationDate":"2021-06-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/01616846.2021.1938897","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43046177","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Number of Acquaintances vs Individual Social Capital of Librarians","authors":"M. Wojciechowska","doi":"10.1080/01616846.2021.1938898","DOIUrl":"https://doi.org/10.1080/01616846.2021.1938898","url":null,"abstract":"ABSTRACT Social capital is an important factor that stimulates integration and engagement of local communities. Libraries may contribute to these processes, provided they meet specific conditions. First of all, the librarians need to be outgoing, trusting and eager to help, to make contacts with users easier. A high level of individual social capital and an active and extensive social network (measured by the number of acquaintances) contribute to the development of social capital in library communities. The purpose of the analysis presented in this paper is to show the social activity of library personnel, focusing in particular on the number of acquaintances. A statistical analysis of survey feedback from librarians from 20 countries across the world was conducted in order to determine how extensive the social network of librarians working in different types of libraries and on different positions is and what independent variables influence that network. The number of acquaintances is another indicator, alongside the level of trust, of social capital. The study provided a better insight into the social relations mechanisms that take place in libraries. This is important, because library functions have been evolving in recent years, shifting their focus to social engagement and integration.","PeriodicalId":45177,"journal":{"name":"Public Library Quarterly","volume":"41 1","pages":"513 - 534"},"PeriodicalIF":1.9,"publicationDate":"2021-06-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/01616846.2021.1938898","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41432440","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Vulnerability, Boundary Management, and Providing Information Services to People Experiencing Homelessness","authors":"Rachel D. Williams","doi":"10.1080/01616846.2021.1934319","DOIUrl":"https://doi.org/10.1080/01616846.2021.1934319","url":null,"abstract":"ABSTRACT This study examines how public librarians manage boundaries when providing information services to people experiencing homelessness. Drawing on interviews with twenty-four library staff at three public library systems in the Midwest United States and boundary work theory, this paper argues that public librarians navigate tensions in professional and personal boundaries, and that some of these tensions can be attributed to perceptions of vulnerability in both themselves and in the patrons they support. The paper concludes by making arguments to reconsider training and partnerships that enable public library staff to re-conceptualize what their professional roles entail.","PeriodicalId":45177,"journal":{"name":"Public Library Quarterly","volume":"41 1","pages":"421 - 438"},"PeriodicalIF":1.9,"publicationDate":"2021-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/01616846.2021.1934319","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44847296","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Communicating Patron Rights and Responsibilities Transparently: Creating a Model Internet Acceptable Use Policy for UK Public Libraries","authors":"Elaine Robinson, David McMenemy","doi":"10.1080/01616846.2021.1936883","DOIUrl":"https://doi.org/10.1080/01616846.2021.1936883","url":null,"abstract":"ABSTRACT Facilitating access to the Internet is an important part of the public library mission, and is crucial in ensuring that all citizens have the possibility of access to contemporary digital information and public services. Part of managing this access relies on the Acceptable Use Policy (AUP), an agreement between the library and the user regarding the conditions of access. This article reports on a national UK study of public library AUPs and the development of a new national model policy for public libraries, and which can be considered as ‘best practice’. The article reports analysis of AUPs across the UK, with specific focus on how they communicate the use of filtering, and surveillance. This research adds new insight by studying the content of AUPs and contributes to the limited research that exists on public library AUPs in the UK. The research analyzed AUPs from 205 authorities in the UK, a return rate of 99.5%. The resulting conclusions and synthesis of relevant guidance on AUPs led to the formation of the model policy presented in this article.","PeriodicalId":45177,"journal":{"name":"Public Library Quarterly","volume":"41 1","pages":"381 - 405"},"PeriodicalIF":1.9,"publicationDate":"2021-05-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/01616846.2021.1936883","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48126180","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}