{"title":"A Qualitative Analysis of Shift Handoff Communication Practices Among Tele-ICU Clnicians.","authors":"","doi":"10.1097/NCM.0000000000000859","DOIUrl":"https://doi.org/10.1097/NCM.0000000000000859","url":null,"abstract":"","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":"31 2","pages":"E4"},"PeriodicalIF":0.9,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146020112","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Reducing Readmission Rates in Heart Failure Patients Aged 60 and Older Through Education and Follow-Up Calls.","authors":"Harriet Sono","doi":"10.1097/NCM.0000000000000843","DOIUrl":"10.1097/NCM.0000000000000843","url":null,"abstract":"<p><strong>Purpose of study: </strong>This study aimed to assess the effectiveness of postdischarge follow-up calls and patient education in reducing 30-day readmission rates for congestive heart failure (CHF) patients aged 60 and older. CHF is a common and debilitating condition, especially in older adults, leading to poor health outcomes and rising health care costs. As the number of CHF patients is projected to exceed 8 million by 2030, managing high readmission rates remains a major challenge in health care.</p><p><strong>Primary practice settings: </strong>The study took place in the cardiovascular unit of a hospital, focusing on patients who had recently been discharged following a CHF-related hospitalization.</p><p><strong>Methodology and sample: </strong>A quantitative design was used, with 12 CHF patients participating in the study. Participants received educational materials about managing their health, adhering to medications, and scheduling follow-up appointments. They also received follow-up calls to monitor progress and offer support. Data were collected before and after the intervention, and statistical analyses were performed to compare 30-day readmission rates between the two groups.</p><p><strong>Results: </strong>The results indicated no statistically significant difference in readmission rates between the pre- and postintervention groups (p = .138). This lack of significance may be attributed to the small sample size or the limited effectiveness of the intervention.</p><p><strong>Implications for case management practice: </strong>The study suggests that postdischarge follow-up calls and patient education alone may not be sufficient to reduce readmissions. Case management should focus on more comprehensive interventions, improved care coordination, and exploring alternative models of care, such as community-based or integrated care teams. Further research is needed to identify more effective strategies to address CHF readmissions.</p>","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":"31 2","pages":"57-68"},"PeriodicalIF":1.2,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146020171","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Building Tomorrow Through Case Management Excellence: Celebrating Vision, Innovation, and Leadership.","authors":"Janet Coulter","doi":"10.1097/NCM.0000000000000850","DOIUrl":"10.1097/NCM.0000000000000850","url":null,"abstract":"","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":" ","pages":"90-91"},"PeriodicalIF":0.9,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145543227","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Advocacy in a Time of Divisive Discourse.","authors":"Patricia Nunez, R Keith Franklin","doi":"10.1097/NCM.0000000000000849","DOIUrl":"10.1097/NCM.0000000000000849","url":null,"abstract":"","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":" ","pages":"94-96"},"PeriodicalIF":0.9,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145439557","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Katheryne Tifuh Amba, Omokhaye Higo, Franz Henryk Vergara
{"title":"A Qualitative Analysis of Shift Handoff Communication Practices Among Tele-ICU Clinicians.","authors":"Katheryne Tifuh Amba, Omokhaye Higo, Franz Henryk Vergara","doi":"10.1097/NCM.0000000000000844","DOIUrl":"10.1097/NCM.0000000000000844","url":null,"abstract":"<p><strong>Purpose of study: </strong>The research study aimed to explore the Tele-ICU clinician's perception about the experience with shift handoff communication (SHC) and to identify the Tele-ICU clinician's challenges during the SHC experience.</p><p><strong>Primary practice setting: </strong>Tele-ICU center in the Midwest region of the United States.</p><p><strong>Methodology and sample: </strong>A phenomenological interpretive study was conducted to explore lived experiences of Tele-ICU intensivists during SHC.</p><p><strong>Results: </strong>Five themes emerged in the research. The following are the themes: variabilities in SHC, discrepancies in information delivered during SHC, preference for standardized SHC, positive and negative attitudes toward SHC, and presence of barriers with SHC.</p><p><strong>Implications for case management practice: </strong>In the Tele-ICU environment, the intensive care unit (ICU) provider also serves as the care coordinator since care is delivered remotely. At the Tele-ICU center, there was no clear indication that case managers were involved during the night shift in coordinating care, which needed further investigation and understanding. Even in a Tele-ICU environment, concise and impactful communication between the members of the multidisciplinary health care team is crucial. Therefore, there is a need to delineate the role of ICU providers as care coordinators remotely in terms of SHC. Information on how equipped the Tele-ICU providers are in terms of coordinating care in transitioning patients out of the Tele-ICU is limited compared to traditional bedside care where a case manager is available as a member of the multidisciplinary team.</p>","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":" ","pages":"69-80"},"PeriodicalIF":0.9,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145379357","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A New Year's Resolution for Continuing Education: Reaching Higher for Greater Knowledge and Impact.","authors":"Vivian Campagna","doi":"10.1097/NCM.0000000000000837","DOIUrl":"10.1097/NCM.0000000000000837","url":null,"abstract":"","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":" ","pages":"41-43"},"PeriodicalIF":0.9,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145132105","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Practical Ethics.","authors":"Lynn S Muller","doi":"10.1097/NCM.0000000000000841","DOIUrl":"10.1097/NCM.0000000000000841","url":null,"abstract":"","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":" ","pages":"44-45"},"PeriodicalIF":0.9,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145309455","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Music Therapy: An Important Consideration in Inpatient Palliative Care.","authors":"Taylor White, Julie-Kathryn Graham","doi":"10.1097/NCM.0000000000000842","DOIUrl":"10.1097/NCM.0000000000000842","url":null,"abstract":"","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":" ","pages":"46-53"},"PeriodicalIF":0.9,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145309524","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"In Healthcare, Nothing Stays the Same.","authors":"Suzanne K Powell","doi":"10.1097/NCM.0000000000000836","DOIUrl":"10.1097/NCM.0000000000000836","url":null,"abstract":"<p><p>In healthcare, nothing stays the same. This issue's Editorial is about three updates case managers should know about: Traditional Medicare's prior authorizations, Doula benefits in Medicaid, and the Hospital-at-home programs extension.</p>","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":"31 1","pages":"1-3"},"PeriodicalIF":0.9,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145606623","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}