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Customer Loyalty in Online Hotel Booking Platforms 在线酒店预订平台的客户忠诚度
IF 0.6
International Journal of Business Pub Date : 2023-06-01 DOI: 10.55802/ijb.028(3).007
Wei-Chin Lia, K. Changb, Chen-Ju Chenc
{"title":"Customer Loyalty in Online Hotel Booking Platforms","authors":"Wei-Chin Lia, K. Changb, Chen-Ju Chenc","doi":"10.55802/ijb.028(3).007","DOIUrl":"https://doi.org/10.55802/ijb.028(3).007","url":null,"abstract":"The use of electronic service platforms has been proven to effectively promote levels of customer loyalty. Due to strong market competition, consumers begin to value the quality of service provided by hotels. This study investigates possible uses of relational bonding as a variable in promoting customer loyalty within hotel businesses. A convenience sampling method was used in this study to collect 384 valid questionnaires from tourists who had previously booked online. An analysis involving SPSS and AMOS revealed that brand awareness, customized service, pricing, promotions, and information sharing practices all had a substantial impact on building customer relationships. JEL Classification: M3, M31","PeriodicalId":44545,"journal":{"name":"International Journal of Business","volume":"1 1","pages":""},"PeriodicalIF":0.6,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41419613","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Exploring the Role of Multiple Criteria Decision-Making in Enterprise Digital Transformation 探讨多准则决策在企业数字化转型中的作用
IF 0.6
International Journal of Business Pub Date : 2023-06-01 DOI: 10.55802/ijb.028(3).006
{"title":"Exploring the Role of Multiple Criteria Decision-Making in Enterprise Digital Transformation","authors":"","doi":"10.55802/ijb.028(3).006","DOIUrl":"https://doi.org/10.55802/ijb.028(3).006","url":null,"abstract":"","PeriodicalId":44545,"journal":{"name":"International Journal of Business","volume":" ","pages":""},"PeriodicalIF":0.6,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43424385","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
An Investigation of the Economic Crisis and Financial Stability: Evidence from the Taiwanese Insurance Industry 经济危机与金融稳定研究:来自台湾保险业的证据
IF 0.6
International Journal of Business Pub Date : 2023-06-01 DOI: 10.55802/ijb.028(3).005
{"title":"An Investigation of the Economic Crisis and Financial Stability: Evidence from the Taiwanese Insurance Industry","authors":"","doi":"10.55802/ijb.028(3).005","DOIUrl":"https://doi.org/10.55802/ijb.028(3).005","url":null,"abstract":"","PeriodicalId":44545,"journal":{"name":"International Journal of Business","volume":" ","pages":""},"PeriodicalIF":0.6,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45917412","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Felder-Silverman Model: International Comparison Application Post COVID Felder Silverman模型：新冠肺炎后的国际比较应用
IF 0.6
International Journal of Business Pub Date : 2023-04-01 DOI: 10.55802/ijb.028(2).004
A. Greena, G. Deel
{"title":"Felder-Silverman Model: International Comparison Application Post COVID","authors":"A. Greena, G. Deel","doi":"10.55802/ijb.028(2).004","DOIUrl":"https://doi.org/10.55802/ijb.028(2).004","url":null,"abstract":"Understanding what learning style preferences exist in international business classrooms is important for the overall design of learning objectives and learning outcomes in business education. This is especially important as 94% of the global learner population moved online in the wake of the COVID-19 pandemic, including the majority of business learners. The study used the Felder-Silverman Model of learning styles to investigate business learners in a hospitality discipline in the United States (n = 365) and in Singapore (n = 154). Findings revealed that two learning styles of business learners were significantly different between the two data sets. The results of this study contribute to the understanding of learning preferences of business students and how learning styles across these two cultures may assist instructors in the overall design of their international business classes. © 2023,International Journal of Business. All Rights Reserved.","PeriodicalId":44545,"journal":{"name":"International Journal of Business","volume":" ","pages":""},"PeriodicalIF":0.6,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43178273","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Food and Beverage (F&B) Consumption Behavior Changes During COVID-19 in the Taiwan’s Aging Society 新冠肺炎对台湾高龄化社会饮食消费行为之影响
IF 0.6
International Journal of Business Pub Date : 2023-04-01 DOI: 10.55802/ijb.028(2).006
C. Tsai, K. C. Wang
{"title":"Food and Beverage (F&B) Consumption Behavior Changes During COVID-19 in the Taiwan’s Aging Society","authors":"C. Tsai, K. C. Wang","doi":"10.55802/ijb.028(2).006","DOIUrl":"https://doi.org/10.55802/ijb.028(2).006","url":null,"abstract":"This study examines the relationships among perceived value, trust, electronic word of mouth (eWOM), and online purchasing intention to determine Food and Beverage (F&B) consumption behavior changes in Taiwan's aging society since the onset of COVID-19. The 305 valid online questionnaires received from people above the age of 55 who had prior online purchasing experience of F&B products in the past year in Taiwan have been obtained to implement data analysis through confirmatory factor analysis and structural equation model. The results reveal that eWOM positively affects trust, both eWOM and trust positively affect perceived value, and perceived value positively affects online purchasing intention. While eWOM and trust do not have a direct positive effect on online purchasing intention, perceived value has a mediation effect on the relationship between eWOM and online purchasing intention and the relationship between trust and online purchasing intention. Lastly, this study proposes pragmatic suggestions to merchants to better adapt to ever-changing consumer behavior. © 2023,International Journal of Business. All Rights Reserved.","PeriodicalId":44545,"journal":{"name":"International Journal of Business","volume":" ","pages":""},"PeriodicalIF":0.6,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43954940","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Research on the Relationship between Organizational Justice, Emotional Labor and Job Satisfaction – A Case of Flight Attendants 组织公平、情绪劳动与工作满意度的关系研究——以空乘人员为例
IF 0.6
International Journal of Business Pub Date : 2023-04-01 DOI: 10.55802/ijb.028(2).005
{"title":"Research on the Relationship between Organizational Justice, Emotional Labor and Job Satisfaction – A Case of Flight Attendants","authors":"","doi":"10.55802/ijb.028(2).005","DOIUrl":"https://doi.org/10.55802/ijb.028(2).005","url":null,"abstract":"","PeriodicalId":44545,"journal":{"name":"International Journal of Business","volume":" ","pages":""},"PeriodicalIF":0.6,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45375539","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Mediating Effect of Corporate Social Responsibility and Corporate Accountability in the Relationship between Corporate Governance and Value-Based Financial Performance of Banks 企业社会责任和公司责任在公司治理与银行价值财务绩效关系中的中介作用
IF 0.6
International Journal of Business Pub Date : 2023-04-01 DOI: 10.55802/ijb.028(2).003
{"title":"The Mediating Effect of Corporate Social Responsibility and Corporate Accountability in the Relationship between Corporate Governance and Value-Based Financial Performance of Banks","authors":"","doi":"10.55802/ijb.028(2).003","DOIUrl":"https://doi.org/10.55802/ijb.028(2).003","url":null,"abstract":"","PeriodicalId":44545,"journal":{"name":"International Journal of Business","volume":" ","pages":""},"PeriodicalIF":0.6,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43279010","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
U.S. Internal Migration, Energy Use, and Emissions 美国国内移民、能源使用和排放
IF 0.6
International Journal of Business Pub Date : 2023-04-01 DOI: 10.55802/ijb.028(2).001
{"title":"U.S. Internal Migration, Energy Use, and Emissions","authors":"","doi":"10.55802/ijb.028(2).001","DOIUrl":"https://doi.org/10.55802/ijb.028(2).001","url":null,"abstract":"","PeriodicalId":44545,"journal":{"name":"International Journal of Business","volume":" ","pages":""},"PeriodicalIF":0.6,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45147995","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Average Propensity to Consume of the Urban Chinese Household: An Analysis by Income Level 中国城镇家庭平均消费倾向:基于收入水平的分析
IF 0.6
International Journal of Business Pub Date : 2023-04-01 DOI: 10.55802/ijb.028(2).002
{"title":"The Average Propensity to Consume of the Urban Chinese Household: An Analysis by Income Level","authors":"","doi":"10.55802/ijb.028(2).002","DOIUrl":"https://doi.org/10.55802/ijb.028(2).002","url":null,"abstract":"","PeriodicalId":44545,"journal":{"name":"International Journal of Business","volume":" ","pages":""},"PeriodicalIF":0.6,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47172672","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Investor Income and Local Dividend Clienteles 投资者收入和本地股息客户
IF 0.6
International Journal of Business Pub Date : 2023-01-01 DOI: 10.55802/ijb.028(1).006
{"title":"Investor Income and Local Dividend Clienteles","authors":"","doi":"10.55802/ijb.028(1).006","DOIUrl":"https://doi.org/10.55802/ijb.028(1).006","url":null,"abstract":"","PeriodicalId":44545,"journal":{"name":"International Journal of Business","volume":" ","pages":""},"PeriodicalIF":0.6,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44586723","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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