B. Bayadilova, Arsen Nassyrkhanov, E. Tlessova, Lyazzat Parimbekova, M. Tolymgozhinova, T. Kuangaliyeva
{"title":"The Effectiveness of Innovative Infrastructure: The Case of Kazakhstan","authors":"B. Bayadilova, Arsen Nassyrkhanov, E. Tlessova, Lyazzat Parimbekova, M. Tolymgozhinova, T. Kuangaliyeva","doi":"10.12776/qip.v24i1.1406","DOIUrl":"https://doi.org/10.12776/qip.v24i1.1406","url":null,"abstract":"Purpose: The development of an innovative economy is constrained by the problems of science funding, modernization of scientific institutions and innovative training of specialists. This article focuses on the problem of evaluating the effectiveness of the innovation infrastructure of the Republic of Kazakhstan using a systematized set of performance indicators. Methodology/Approach: Approaches to assessing innovation infrastructure have been analysed. Based on the analysis, correlation and regression assessment model has been developed. Findings: A forecast has been made for innovative infrastructure development based on the obtained performance indicators. This forecast is of high practical significance, as it allows predicting the outcomes of innovation. Research Limitation/implication: In the light of globalization, it is extremely urgent to develop an innovative economy along with regional innovation systems. If combined, these systems can accelerate the innovation processes in the regions, ensure competitiveness and expedite the socio-economic development. The formation of an innovative economy should be in line with the productive forces and production relations. Originality/Value of the paper: Through categorization, this study establishes a set of underlying indicators, which are used to measure the performance of the innovation infrastructure. A model of correlation and regression analysis is built, which allows evaluating the effectiveness of the innovation infrastructure of Kazakhstan.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"31 1","pages":"69-87"},"PeriodicalIF":1.5,"publicationDate":"2020-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87223208","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Supplier Performance Management in Context of Size and Sector Characteristics of Enterprises","authors":"Martin Pech, D. Vaněček","doi":"10.12776/qip.v24i1.1407","DOIUrl":"https://doi.org/10.12776/qip.v24i1.1407","url":null,"abstract":"Purpose: The paper deals with the differences of supplier performance management characteristics by different size of the enterprises and sectors of industry. Methodology/Approach: The research is based on a questionnaire survey carried out in 2016-2019 in 366 enterprises. Four hypotheses were formulated, focused on supplier selection preferences, frequency of supply evaluation, providing feedback to the suppliers about their performance and quality control. The results are analyzed by the tests of Chi-square statistics. Findings: The results show that the enterprises differ in the criteria of the selection of the supplier, frequency of supply evaluation and providing feedback to the suppliers about their performance according to their sector industry. In terms of the size of the enterprises, differences were found only in the evaluation of suppliers and evaluation feedback. Enterprises did not differ in quality control of the deliveries. Research Limitation/implication: The results show that quality is the most evaluated criterion in the selection of the suppliers. In the future, the importance of other environmental and Industry 4.0 criteria will grow. It is recommended combining supplier evaluation and reviews with the feedback to the suppliers to improve the performance of the suppliers. Originality/Value of paper: The study compares the enterprises in terms of their size and industries in the area of supplier performance management characteristics. These criteria are often not mentioned nor compared in other publications.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"18 1","pages":"88-103"},"PeriodicalIF":1.5,"publicationDate":"2020-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75405829","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Setting Organisational Culture to Develop Potential and Innovativeness","authors":"L. Vnoučková, H. Urbancová","doi":"10.12776/qip.v24i1.1346","DOIUrl":"https://doi.org/10.12776/qip.v24i1.1346","url":null,"abstract":"Purpose: The article aims to identify approaches influencing impact of organisational culture on development of innovation potential in organisations. Methodology/Approach: The data were obtained by questionnaire survey in organisations operating in the Czech Republic (n = 207) that represented all sectors of Czech economy. Findings: In today’s highly competitive environment, organisations need to focus on setting an organisational culture that will support the development of all employees’ knowledge and potential. The results have shown that the surveyed organisations are characterised by two basic approaches to setting the organisational culture for creating innovations: either an emphasis on relationships and collaboration or an emphasis on productivity. Research Limitation/implication: The limit of the article may be seen in a relatively small sample of respondents; however, with respect to the stratified sampling the sample is representative. Originality/Value of paper: The contribution of this paper lies in the identification and evaluation of approaches to support innovation potential based on type of organisational culture. The practical contribution lies in identification of approaches used to set efficient organisational culture and in presenting concrete results from real organisations that redesigned their culture and identified efficient variables for its design and implementation. The results are important for development of efficient approaches to organisational culture.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"8 1","pages":"54-68"},"PeriodicalIF":1.5,"publicationDate":"2020-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76111664","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Modelling of an Additive 3D-Printing Process Based on Design of Experiments Methodology","authors":"J. Eguren, A. Esnaola, Gorka Unzueta","doi":"10.12776/qip.v24i1.1435","DOIUrl":"https://doi.org/10.12776/qip.v24i1.1435","url":null,"abstract":"Purpose: The implementation of additive manufacturing (AM) or 3D-printer manufacturing for technical prototyping, preproduction series and short production series can bring benefits in terms of reducing cost and time to market in product development. These technologies are beginning to be applied in different industrial sectors and have a great possibility of development. As these technologies are still in development, there is a need to define the capacity of the 3D machines to establish minimum standards for producing high-quality parts. Methodology/Approach: The proposed methodology is based on a design of experiments (DOE) approach, which serves as a guide for engineers when it comes to executing any experimental study. The following steps were followed (Unzueta et al., 2019): Phase 1: define; Phase 2: measure; Phase 3: plan; Phase 4: execute experimentation; Phase 5: analyse the results; Phase 6: improve via confirmation experiments; Phases 7-8: control and standardise. Findings: The proposed methodology is based on a design of experiments (DOE) approach, which serves as a guide for engineers when it comes to executing any experimental study. The following steps were followed (Unzueta et al., 2019): Phase 1: define; Phase 2: measure; Phase 3: plan; Phase 4: execute experimentation; Phase 5: analyse the results; Phase 6: improve via confirmation experiments; Phases 7-8: control and standardise. Originality/Value of paper: This study uses a methodological approach to demonstrate how the 3D printing technology can be enriched with statistical testing techniques (DOE). It defines numerical prediction models to obtain high-quality parts with a new AM technology, using a planning process with a minimum amount of experimentation.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"22 1","pages":"128-151"},"PeriodicalIF":1.5,"publicationDate":"2020-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84664618","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Main Benefits of the Implementation of the Quality Management System in Higher Education Institutions in Angola","authors":"Nicolay Africano, A. S. Rodrigues, G. Santos","doi":"10.12776/qip.v23i3.1292","DOIUrl":"https://doi.org/10.12776/qip.v23i3.1292","url":null,"abstract":"Purpose: The aim of this study is to obtain a diagnosis regarding the implementation of QMS (Quality Management System) according to ISO 9001 in Higher Education Institutions (HEIs) of Angola. Methodology/Approach: The research was conducted through a questionnaire proposed to survey selected 55 institutions. Fifty completed questionnaires were received, representing the sample of this work. The statistical analysis SPSS version 22.0 for Windows was used for the treatment of the data. Findings: The results of the study show that of the 50 Angolan HEIs surveyed, only 20% of them have the Quality Management System implemented. As main benefits of the implementation of the QMS in HEIs of Angola, we can highlight: Improvement of the quality of teaching; Improvement of student satisfaction; Improvement of confidence of students and other stakeholders; Improvement in student assessment; Improvement of teacher competences. Research Limitation/implication: The main limitation of the study lies in the fact that of the 50 Angolan HEIs referred, only 20% of them have the Quality Management System implemented, which shows that there is still much work to be done in this area. Originality/Value of paper: Higher education in Angola has had an evolution in terms of demand and access. Due to the quantitative development of higher education in Angola, it is necessary to be accompanied by qualitative growth, which implies the reinforcement of the need for quality management.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"89 1","pages":"122-136"},"PeriodicalIF":1.5,"publicationDate":"2019-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83867985","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"CSR Expenditure and Company Performance: Charity or Signal? Evidence from Indonesia","authors":"Erna Widiastuty, N. Soewarno","doi":"10.12776/qip.v23i3.1273","DOIUrl":"https://doi.org/10.12776/qip.v23i3.1273","url":null,"abstract":"Purpose: The purpose of this study are: first, to investigate CSR expenditures made by public companies in Indonesia are whether aimed at the charity, and second, whether CSR expenditure is related to the corporate’s performance in the future. Methodology/Approach: The samples are taken from 53 companies registered at the Indonesia Stock Exchange. Measurement of CSR expenditure uses monetary unit because CSR expenditure is the actual expenditure of the company. Company performance variables use ROA and CFO. Findings: The result indicates that CSR expenditures by companies in Indonesia are aimed at charity and are not related to their future performance. In addition, the CFO is also not related to CSR expenditure. This finding indicates that the expenditure of corporate CSR in Indonesia is only limited to fulfilling corporate social responsibility to the community without expecting repayment and to fulfill applicable regulatory obligations. Thus the resulting decision is a charity decision, not a signal. Research Limitation/implication: Sample in this study is limited to only company that reports CSR expenditure data in its annual report. The problem is that this disclosure is not mandatory in Indonesia so we cannot put all of public companies into our study. Our findings must be interpreted with this sample limitation problem. Originality/Value of paper: Our study contributes to understanding of motives of corporation in CSR spending. Corporations that operate in Indonesia are not only local corporations. Some are foreign companies that operate in Indonesia. Even though this Indonesian-based foreign corporation has its CSR program running in Indonesia, the program actually made by its home office abroad. While the CSR activity is used as signal in the home country, the purpose is not the same in Indonesia.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"27 1","pages":"22-37"},"PeriodicalIF":1.5,"publicationDate":"2019-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74665573","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Analysis of Types, Intensity, Methods and Effects of Process Innovations","authors":"Pavla Macurová, J. Peterková, K. Czerná","doi":"10.12776/qip.v23i3.1340","DOIUrl":"https://doi.org/10.12776/qip.v23i3.1340","url":null,"abstract":"Purpose: The purpose is to provide knowledge about the intensity and types of process innovation in the business sphere, as well as the representation of entities involved in creating innovation, and about the effects of process innovation. Methodology/Approach: Data from the statistical survey on innovation activities carried out by the Czech Statistical Office according to the Eurostat methodology were used, supplemented by some results of the own questionnaire survey. Methods of sorting, size arrangement, structure analysis, comparison, context analysis were used. Findings: The large enterprises were significantly more active than SMEs in implementing process innovations, as well as foreign affiliates were more active than domestic enterprises. Besides typical competitive advantages of process innovation benefits the benefits in ecology, occupational safety and reduced labour demand have also proved to be numerous. Co-operation of enterprises with universities has proved to be low. The lack of skilled workers and financial resources were the main obstacles to the innovation activity of enterprises. Research Limitation/implication: The research is focused on companies in the Czech Republic. Originality/Value of paper: The actual contribution of the article lies in the purpose-oriented comparison of process innovations between fields of enterprise activities, especially in the area of logistics innovations, in some aspects the comparison of process-innovation activities according to the size of the company and the ownership of the company.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"C-21 1","pages":"74-89"},"PeriodicalIF":1.5,"publicationDate":"2019-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85077227","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jorge Rodrigues, José Carlos Vieira de Sá, L. P. Ferreira, Francisco J. G. Silva, G. Santos
{"title":"Lean Management “Quick-Wins”: Results of Implementation. A Case Study","authors":"Jorge Rodrigues, José Carlos Vieira de Sá, L. P. Ferreira, Francisco J. G. Silva, G. Santos","doi":"10.12776/qip.v23i3.1291","DOIUrl":"https://doi.org/10.12776/qip.v23i3.1291","url":null,"abstract":"Purpose: This study comprised two main goals. The first goal demonstrates how LT (Lean Tools) allows the highest impact during the implementation phase.The second goal consisted of introducing procedure changes based on the Management of Human Resources through Lean Leadership tool. The target for these two objectives is to achieve an increase of 5% in machine occupancy rate and a reduction of 10% regarding the costs of defective products per hour. Methodology/Approach: The research methodology is a Action-Research/Research-Action developed by Professor Kurt Lewin of MIT that goes through cycles of five stages: Diagnosis; Planning; Implementation; Evaluation, Conclusions. Findings: Regarding the two objectives above mentioned, it was observed an increase of 8.5% in machine occupancy rate and a reduction of 27.9% regarding the costs per hour of defective products. It was created an additional motivation in the employees and very satisfying results in every production. Research Limitation/implication: The study is limited to a Portuguese Small and Medium-sized Enterprise (SME) in the metalworking sector. Originality/Value of paper: Lean tools can be rapidly and easily implemented and quickly understood by the workers. With that implementation, the occupation of the machines has increased and the defects and their costs have decreased, so the added value grows.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"29 1","pages":"3-21"},"PeriodicalIF":1.5,"publicationDate":"2019-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87081400","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Group Creative Problem Solving: The Role of Creative Personality, Process and Creative Ability","authors":"Gerald F. Burch, Jana J. Burch, John H. Batchelor","doi":"10.12776/qip.v23i3.1286","DOIUrl":"https://doi.org/10.12776/qip.v23i3.1286","url":null,"abstract":"Purpose: Team creativity is an important factor in developing new ideas for organisations. In spite of years of creativity research, little is known about various team aspects and their affect on team creativity. This study looks at the incremental explanatory value that team creative personality and divergent thinking skill processes have on team creativity. Methodology/Approach: Individual personality, creative personality, and divergent thinking skills were collected from 349 students at a large public university in the southeast US. These students were then randomly assigned to 105 teams where they developed a novel product. Individual attributes were averaged to create team attributes that were used to determine correlations with the product creativity. Hierarchical regression was used to evaluate incremental explanatory values for each of the independent variables. Findings: Group creative personality adds approximately 36 percent more explanatory power than cognitive ability and traditional personality measures in predicting team creativity. Creative processes, like team divergent thinking ability, further increased the R 2 of our model from 0.54 to 0.65 demonstrating that team processes affect team creativity. Research Limitation/implication: The task used in this study was not as complex as problems being considered by organizations. However, the results are expected to be indicative of the process used for more complex problems. It is also difficult to assign causality since correlations were used to verify some of our hypothesis. Originality/Value of paper: This research expands the findings of team creativity by identifying factors that increase team creativity.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"2 1","pages":"38-54"},"PeriodicalIF":1.5,"publicationDate":"2019-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80415219","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
António Pereira, Miguel R. Silva, M. Domingues, J. C. Sá
{"title":"Lean Six Sigma Approach to Improve the Production Process in the Mould Industry: a Case Study","authors":"António Pereira, Miguel R. Silva, M. Domingues, J. C. Sá","doi":"10.12776/qip.v23i3.1334","DOIUrl":"https://doi.org/10.12776/qip.v23i3.1334","url":null,"abstract":"Purpose: The purpose of this article is to explore the optimization of internal process is assumed as a critical factor to be capable of answering to the moulds industries. Consequently, it has been considered essential to adopt high-valued methodologies to support tooling industry in order to achieve global competitive advantages. For that purpose, this work aims to apply LEAN principles and techniques to support mould design and manufacturing processes. Methodology/Approach: The methodology used was based on PDCA/DMAIC, with the following stages: Define, Measure, Analyze, Improve and Control. For each stages was taken some of Lean Six Sigma techniques, such as Continuous Improvement, Value Stream Mapping, Pareto analysis and Overall Equipment Effectiveness. Findings: This study results was revealed that there are many areas on the organizations in the Mould Industry, when they utilize otimizations tools obtain hugt successes. With the Pareto analysis was carried out to show that events that contributes the most to the stops. The results were: unavailability of the operator (16.4%), programming the machine (14.4%) and tool exchange (12.4%) In the case of this Mould Industry study was obtained for the CNC machines studies, with the implementation of Lean Six Sigma tools as obtained a improvement about 20% of global OEE. Research Limitation/implication: This research was revealed that there the moulds are Project unique and difficult to analyze. Moreover, this paper reports that the approach LEAN Six Sigma is very interesting for the continuous improvement of processes and profitability of moulds industry. Originality/Value of paper: This research highlight areas of future research using of quality management methods and Lean Six Sigma tools to analyse and optimize production in the moulds industry. Therefore this research It is considered to promote and adopt high-valued methodologies to support tooling industry in order to achieve global competitive advantages.","PeriodicalId":44057,"journal":{"name":"Quality Innovation Prosperity-Kvalita Inovacia Prosperita","volume":"79 1","pages":"103-121"},"PeriodicalIF":1.5,"publicationDate":"2019-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81908977","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}