Operations and Supply Chain Management-An International Journal最新文献

{"title":"Total Quality Management 4.0 Framework: Present and Future","authors":"Thi Anh Van Nguyen, Khac Hieu Nguyen, David Tucek","doi":"10.31387/oscm0540391","DOIUrl":"https://doi.org/10.31387/oscm0540391","url":null,"abstract":".","PeriodicalId":43857,"journal":{"name":"Operations and Supply Chain Management-An International Journal","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135452599","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Predictive Analytics to Improve Inventory Performance: A Case Study of an FMCG Company","authors":"Patdono Suwignjo, Lisda Panjaitan, Ahmed Raecky Baihaqy, Ahmad Rusdiansyah","doi":"10.31387/oscm0530390","DOIUrl":"https://doi.org/10.31387/oscm0530390","url":null,"abstract":"Predictive analytics is a methodology used to predict the outcome of future events with the use of historical data. Predictive analytics comes in very handy in various fields such as finance, manufacturing, healthcare, and even supply chain. Not only in those fields, but predictive analytics is also useful in managing inventory. However, we find that there is a lack of studies focusing on the implementation of predictive analytics to predict inventory status (overstock, understock) by considering inventory level and demand forecast. This study is inspired by a real-world problem at one of the largest FMCG companies in Indonesia. With so many product types to manage, this company often faces problems of understocked and overstocked inventory. This study attempts to solve that problem by employing big data and predictive analytics approaches. The gradient boosting model is used because it is an improvement of the decision tree model. The data that are used as predictors are inventory level, inventory week cover, historical sales, and demand forecast. The target variable for classification is inventory status which is divided into three classes, namely understock, normal, and overstock. Meanwhile, the target variable for the regression model is the amount of understock/overstock. The result of the classification model has an accuracy of 0.84 for category 1 products, 0.76 for category 2 products, and 0.74 for category 3 products. While the result of the regression model is an R 2 of 0.89 for category 1 products, 0.76 for category 2 products, and 0.74 for category 3 products. The data that comes from the prediction model are visualized in a dashboard. The visualization dashboard displays the data using heatmaps and line graphs, so the information can be used for further analysis.","PeriodicalId":43857,"journal":{"name":"Operations and Supply Chain Management-An International Journal","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-08-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135465855","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Blockchain in supply chain management: a feature-function framework for future research","authors":"James C. Brau, John T. Gardner, H. DeCampos, Krista Gardner","doi":"10.1108/scm-08-2022-0315","DOIUrl":"https://doi.org/10.1108/scm-08-2022-0315","url":null,"abstract":"\u0000Purpose\u0000Blockchain technology offers numerous venues for supply chain applications and research. However, the connections between specific blockchain features and future applications have been unclear to date in its evolution. The purpose of this study is to fill this void.\u0000\u0000\u0000Design/methodology/approach\u0000The authors advance the understanding of blockchain in supply chain management by providing a new research framework built on unique blockchain features as applied across core supply chain functions.\u0000\u0000\u0000Findings\u0000This study’s framework is a feature-function matrix that integrates four overarching supply chain functions (i.e. supplier management, logistics, production processes and customer management) with nine blockchain features (i.e. traceability/provenance, accessibility, visibility, immutability, distributed/shared ledger, validity, peer-to-peer transacting, pseudonymity and programmability). This study’s feature-function framework is supported by a structured, systematic review of reviews using PRISMA methods. The authors use the framework to present a future blockchain research agenda in supply chain management.\u0000\u0000\u0000Originality/value\u0000The authors provide a new blockchain feature/supply chain function framework and provide a structured path for future research.\u0000","PeriodicalId":43857,"journal":{"name":"Operations and Supply Chain Management-An International Journal","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2023-08-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84519985","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Impact of digital technology usage on firm resilience: a dynamic capability perspective","authors":"Fei Ye, Min Ke, Ouyang You, Yina Li, Lixu Li, Y. Zhan, Minhao Zhang","doi":"10.1108/scm-12-2022-0480","DOIUrl":"https://doi.org/10.1108/scm-12-2022-0480","url":null,"abstract":"\u0000Purpose\u0000While the usage of digital technology can bring many operational improvements for firms, it is unclear whether it can effectively improve firm resilience to deal with supply chain disruptions caused by emergencies such as COVID-19. From a dynamic capability perspective, this study aims to investigate how digital technology usage can improve firm resilience in a rapidly changing and turbulent environment.\u0000\u0000\u0000Design/methodology/approach\u0000Based on the survey sample of 237 Chinese firms, the stepwise regression approach was used to examine the proposed research hypotheses.\u0000\u0000\u0000Findings\u0000The empirical evidence shows that digital technology usage has a U-shaped effect on firm resilience, and that effect is fully achieved by first affecting market acuity and then promoting resource reconfiguration. Moreover, the authors further found that the U-shaped association between digital technology usage and firm resilience is derived from the U-shaped association between digital technology usage and market acuity.\u0000\u0000\u0000Originality/value\u0000This study enriches the resilience literature by revealing the mechanism of digital technology usage’s effects rather than focusing on the role of specific digital technologies. This study also provides guidance for firms to develop effective digital technology usage strategies.\u0000","PeriodicalId":43857,"journal":{"name":"Operations and Supply Chain Management-An International Journal","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2023-08-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88869682","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Unraveling the black box of supply chain flexibility in lean production environments","authors":"B. Minguela-Rata, J. M. Maqueira, Araceli Rojo, José Moyano-Fuentes","doi":"10.1108/scm-05-2023-0266","DOIUrl":"https://doi.org/10.1108/scm-05-2023-0266","url":null,"abstract":"\u0000Purpose\u0000This study aims to examine the full mediating role of supply chain flexibility (SCF) between lean production (LP) and business performance (BP) found in the previous literature. This effect negates the direct LP-BP effect (the so-called “total eclipse effect”). The authors analyze the individual contributions that the different SCF dimensions (sourcing flexibility; operating system flexibility, distribution flexibility and information system [IS] flexibility) make to the “total eclipse effect” between LP and BP produced by SCF. The relational resources-based view and resource orchestration theory are used to support the theoretical framework.\u0000\u0000\u0000Design/methodology/approach\u0000Covariance-based structural equations modeling (CB-SEM) is used to test the SCF LP-BP total eclipse hypothesis and four additional mediation hypotheses, one for each of the SCF dimensions. Data obtained via a questionnaire given to 260 companies are analyzed with CB-SEM, and SPSS Process is used to evaluate the mediation effect.\u0000\u0000\u0000Findings\u0000Research results indicate that only one of the dimensions (operating system flexibility) has a full mediation effect between LP and BP and is, therefore, the main contributor to the eclipse effect. Two other dimensions (sourcing flexibility and distribution flexibility) have partial mediation effects, so they also contribute to developing the eclipse effect, although to a lesser extent. Finally, IS flexibility is neither a full nor a partial mediation factor and does not contribute to the eclipse effect.\u0000\u0000\u0000Originality/value\u0000These findings have some important implications. For academia, they generate new knowledge of the role that each of the SCF dimensions or components plays in the LP-BP relationship. For company management, the findings offer supply chain managers specific information on the individual effects that the different types of SCF flexibility have between LP and BP. This will allow companies to target their efforts to develop certain types of flexibility in LP contexts depending on the outcomes that senior managers want to achieve with their SCs.\u0000","PeriodicalId":43857,"journal":{"name":"Operations and Supply Chain Management-An International Journal","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2023-08-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81610247","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Supply network resilience capabilities: a social–ecological perspective","authors":"L. Statsenko, Ruchini Senarath Jayasinghe, C. Soosay","doi":"10.1108/scm-11-2022-0438","DOIUrl":"https://doi.org/10.1108/scm-11-2022-0438","url":null,"abstract":"\u0000Purpose\u0000This study aims to investigate supply network (SN) resilience capabilities across the organizational, supply chain (SC) and industry levels by drawing on the complex adaptive systems (CASs) theory and the social–ecological perspective of resilience. An empirically grounded framework operationalizes the concept of social–ecological resilience by expounding resilience capabilities across phases of the CAS adaptive cycle.\u0000\u0000\u0000Design/methodology/approach\u0000This research uses a qualitative multiple case study approach. It draws on the case of the Australian Defence Manufacturing SN (ADM SN) during COVID-19 disruptions. A total of 28 interviews with senior decision makers from 17 companies, complemented by 5 interviews with the Australian Defence SC organizations and secondary data analysis, support the findings.\u0000\u0000\u0000Findings\u0000Individual organizations’ SC visibility and flexibility enabled by effective risk management and collaboration enhance the ability of the SN to anticipate and prepare for disruption. At the same time, the strength of SC relationships reduces resilience. SN disruption response velocity is enabled by inventory redundancy, process flexibility at the organizational level and visibility and collaboration at the SC level. Institutional support at the national industry level, development of value-adding capabilities and manufacturing process flexibility at the organizational level enhances the SN’s ability to re-organize. The transition from hierarchical to decentralized collaborative governance enhances SN resilience.\u0000\u0000\u0000Practical implications\u0000From a practitioner’s perspective, the findings highlight the need to embrace a broader view of SC beyond immediate tiers. Decision-makers in multinational companies must recognize the long-term impact of their procurement decisions on the supplier ecosystem. Developing local supplier capabilities rather than relying on established global SCs will pay off with future resilience. It, however, demands substantial investment and radical changes across all SC tiers. The lesson for smaller firms is not to over-rely on the existing relationships with supply partners. Although trust-based relationships and collaboration are essential, over-commitment can be counterproductive during global disruptions. With a lack of visibility and control over the SC, operational flexibility is critical for small firms to adapt to shifts in supply and demand.\u0000\u0000\u0000Originality/value\u0000To the best of the authors’ knowledge, this empirical research is one of the first attempts to operationalize the social–ecological perspective of SN resilience. Evidence-based theoretical propositions contribute to the emerging conversation about the CAS nature of resilience by demonstrating the multi-level effects of resilience capabilities.\u0000","PeriodicalId":43857,"journal":{"name":"Operations and Supply Chain Management-An International Journal","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2023-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89818754","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Social enterprise housing supply chains for resource-constrained communities: a complexity lens approach","authors":"Tillmann Boehme, Joshua Fan, Thomas Birtchnell, J. Aitken, N. Turner, E. Deakins","doi":"10.1108/scm-02-2023-0113","DOIUrl":"https://doi.org/10.1108/scm-02-2023-0113","url":null,"abstract":"\u0000Purpose\u0000Delivering housing to resource-constrained communities (RCCs) is a complex process beset with difficulties. The purpose of this study is to use a complexity lens to examine the approach taken by a social enterprise (SE) in Australia to develop and manage a housebuilding supply chain for RCCs.\u0000\u0000\u0000Design/methodology/approach\u0000The research team used a longitudinal case study approach from 2017 to 2022, which used mixed methods to understand the phenomenon and gain an in-depth understanding of the complex issues and problem-solving undertaken by an SE start-up.\u0000\u0000\u0000Findings\u0000Balancing mission logic with commercial viability is challenging for an SE. The supply chain solution that evolved accommodated the particulars of geography and the needs of many stakeholders, including the end-user community and government sponsors. Extensive and time-consuming socialisation and customisation led to a successful technical design and sustainable supply chain operation.\u0000\u0000\u0000Practical implications\u0000Analysing supply chain intricacies via a complexity framework is valuable for scholars and practitioners, assisting in designing and developing supply chain configurations and understanding their dynamics. Meeting the housing construction needs of RCCs requires the SE to place societal focus at the centre of the supply chain rather than merely being a system output. The developed business model complements the engineering solution to empower a community-led housing construction supply chain.\u0000\u0000\u0000Originality/value\u0000This longitudinal case study contributes to knowledge by providing rich insights into the roles of SEs and how they develop and operate supply chains to fit with the needs of RCCs. Adding a contextual response dimension to an established complexity framework helped to explain how hybrid organisations balance commercial viability demands with social mission logic by amending traditional supply chain and governance practices. The case provides insights into supply chain configuration, needed changes and potential impacts when an SE as a focal actor inserts into a traditional for-profit construction supply chain.\u0000","PeriodicalId":43857,"journal":{"name":"Operations and Supply Chain Management-An International Journal","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2023-07-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77401733","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Multi-tier sustainable supply chain management: a case study of a global food retailer","authors":"A. Oyedijo, Simonov Kusi‐Sarpong, M. Mubarik, S. Khan, Kome Utulu","doi":"10.1108/scm-05-2022-0205","DOIUrl":"https://doi.org/10.1108/scm-05-2022-0205","url":null,"abstract":"\u0000Purpose\u0000Implementing sustainable practices in multi-tier supply chains (MTSCs) is a difficult task. This study aims to investigate why such endeavours fail and how MTSC partners can address them.\u0000\u0000\u0000Design/methodology/approach\u0000A single-case study of a global food retail company was used in this study. Semi-structured interviews with the case firm and its first- and second-tier suppliers were used to collect data, which were then qualitatively analysed using thematic analysis.\u0000\u0000\u0000Findings\u0000Major barriers impeding the implementation of sustainability in multi-tier food supply chains were revealed such as the cost of sustainability, knowledge gap, lack of infrastructure and supply chain complexity. Furthermore, the findings reveal five possible solutions such as multi-tier collaboration and partnership, diffusion of innovation along the chain, supply chain mapping, sustainability performance measurement and capacity building, all of which can aid in the improvement of sustainability practices.\u0000\u0000\u0000Research limitations/implications\u0000Future research should investigate how specific barriers and drivers affect specific aspects of sustainability, pointing practitioners to specific links between the variables that can aid in tailoring sustainability oriented investment.\u0000\u0000\u0000Practical implications\u0000This research supports managerial comprehension of MTSC sustainability, pointing out ways to improve sustainability performance despite the complex multi-tier system of food supply chains.\u0000\u0000\u0000Originality/value\u0000The research on MTSC sustainability is still growing, and this research contributes to the debate about how MTSCs can become more sustainable from the perspective of the triple bottom line, particularly food supply chains which face significant sustainability challenges.\u0000","PeriodicalId":43857,"journal":{"name":"Operations and Supply Chain Management-An International Journal","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2023-07-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89006039","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Managing supplier sustainability risk: an experimental study","authors":"Sara Hajmohammad, R. Klassen, S. Vachon","doi":"10.1108/scm-02-2023-0106","DOIUrl":"https://doi.org/10.1108/scm-02-2023-0106","url":null,"abstract":"\u0000Purpose\u0000Buying firms are increasingly exposed to sustainability risk arising from negative conditions or potential events in their supply base that might provoke adverse stakeholder reactions. Procurement managers at these firms can pursue multiple strategies to address this risk with suppliers, including acceptance, monitoring-based mitigation, avoidance and collaboration-based mitigation. This study aims to investigate how perceived risk, supplier dependence and financial slack resources contribute to the strategic preferences of these managers.\u0000\u0000\u0000Design/methodology/approach\u0000A vignette-based experiment with procurement managers is used to examine the factors affecting the managers’ strategic preferences in managing supplier sustainability risk.\u0000\u0000\u0000Findings\u0000The empirical results revealed that the procurement managers’ preference for avoidance or collaboration strategies was stronger when they perceived higher risk, but their preference varied based on the degree of supplier dependence. Specifically, when they perceived a high level of risk, procurement managers were more inclined toward a monitoring strategy with dependent suppliers and preferred an avoidance strategy when they dealt with independent ones. Financial slack was also an influential factor: managers with more slack at their disposal preferred to collaborate with suppliers to address the risk; on the other hand, limited slack shifted their preference toward an acceptance strategy, regardless of the level of risk.\u0000\u0000\u0000Originality/value\u0000This study helps to develop a more nuanced picture of how procurement managers make challenging and complex trade-offs when responding to supplier sustainability risk.\u0000","PeriodicalId":43857,"journal":{"name":"Operations and Supply Chain Management-An International Journal","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2023-07-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89362347","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A maturity model for supply chain risk management","authors":"J. Guerra, F. B. Souza, S. Pires, André Sá","doi":"10.1108/scm-11-2022-0435","DOIUrl":"https://doi.org/10.1108/scm-11-2022-0435","url":null,"abstract":"\u0000Purpose\u0000Supply chains are among the most important, complex and risky systems in the modern world. Thus, managing risk is no longer an option, but a fundamental process in organizations. Given the lack of pathways that guide companies toward supply chain risk management (SCRM), the purpose of this study is to provide a conceptual reference, in the form of a maturity model, to support them in the evolution and improvement of this process.\u0000\u0000\u0000Design/methodology/approach\u0000The proposal covered a broad literature review, a survey and a multiple case study. The research was conducted in the aerospace industry and included companies from the supply chain of a leading aircraft manufacturer.\u0000\u0000\u0000Findings\u0000The model elaborated with the research results has eight attributes and four levels, addressing critical issues for SCRM to achieve its scope and purposes. The attributes include the structuring and scope of the SCRM process, the importance it receives within the organization, the resources used and the qualification of employees, the role of leadership and the inter-organizational collaboration.\u0000\u0000\u0000Practical implications\u0000Managing risk along supply chains is particularly challenging, demands resources and knowledge and requires a continuous effort. The proposed model offers a reference for improvement, helping to identify areas that need to be strengthened and practices to be implemented. Thus, it can guide the focus and efforts in a more efficient and systematic way, in addition to support evaluations and comparisons.\u0000\u0000\u0000Originality/value\u0000Although maturity models are abundant in different fields and several are available for risk management, models specifically developed for SCRM are scarce. This study broadens the understanding of SCRM with novel insights about how to improve this process in an evolutionary way. While many researchers focused their efforts on the SCRM process steps, this study identified critical issues that transcend these steps. The research was carried out in a sector with a long tradition in risk management and included companies belonging to a same supply chain, that is, using an approach still little explored in studies on SCRM or risk management maturity models.\u0000","PeriodicalId":43857,"journal":{"name":"Operations and Supply Chain Management-An International Journal","volume":null,"pages":null},"PeriodicalIF":3.6,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80296965","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}