Tourism & Management Studies最新文献_第4页

The effect of key success factors on loyalty of festival visitors: the mediating effect of festival experience and festival image 关键成功因素对节日游客忠诚度的影响:节日体验和节日形象的中介作用

IF 2.2

Tourism & Management Studies Pub Date : 2020-01-31 DOI: 10.18089/TMS.2020.160103

A. Dalgıç, K. Birdir

引用次数: 7

Near and similar restaurants: competitors or allies? 附近和类似的餐厅：竞争对手还是盟友？

IF 2.2

Tourism & Management Studies Pub Date : 2020-01-31 DOI: 10.18089/TMS.2020.160102

Reyner Pérez-Campdesuñer, Alexander Sánchez-Rodríguez, Margarita De Miguel-Guzmán, Gelmar García-Vidal, Rodobaldo Martínez-Vivar

{"title":"Near and similar restaurants: competitors or allies?","authors":"Reyner Pérez-Campdesuñer, Alexander Sánchez-Rodríguez, Margarita De Miguel-Guzmán, Gelmar García-Vidal, Rodobaldo Martínez-Vivar","doi":"10.18089/TMS.2020.160102","DOIUrl":"https://doi.org/10.18089/TMS.2020.160102","url":null,"abstract":"The proximity of businesses targeting the same market segment, meeting the same needs and operating in a similar way is generally believed to indicate more competition. However, this situation can be beneficial for the companies involved, and it may not necessarily generate an adverse environment. This study sought to analyse a group of restaurants that operate under similar conditions and that are located within the same area in order to identify the potential benefits and drawbacks of choosing this strategy to deal with market pressures. The research was based on a sample of 1,358 customers from 52 small restaurants. Diverse information-gathering techniques were combined such as observations, interviews and surveys. The data gathered was used to characterise different groups of variables’ behaviour based on descriptive statistics. In addition, bivariate statistics were utilised to test the hypotheses, while multivariate statistics were used to conduct correspondence analysis. The results reveal that, in the cases analysed, the parties involved benefit from the existing condition when a process of distribution of demand is present and advertising expenses are minimised.","PeriodicalId":43763,"journal":{"name":"Tourism & Management Studies","volume":"16 1","pages":"17-27"},"PeriodicalIF":2.2,"publicationDate":"2020-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43609900","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Magical World of Disney: building relationships with clients from the brand personality 迪士尼的魔幻世界：从品牌个性与客户建立关系

IF 2.2

Tourism & Management Studies Pub Date : 2020-01-31 DOI: 10.18089/TMS.2020.160104

Gabriela Nobre, Gisela Demo, F. Scussel, E. Watanabe

引用次数: 3

Algılanan Aşırı Nitelikliliğin İş gören Performansı Üzerine Etkisi: Şefler Üzerine Bir Uygulama 脱机质量通知工作性能影响：在标头上的应用

IF 2.2

Tourism & Management Studies Pub Date : 2020-01-01 DOI: 10.18089/TMS.2020.160403

Gökhan Onat, Duygu Eren

引用次数: 1

Application of geomarketing to coastal tourism areas 地理营销在沿海旅游区的应用

IF 2.2

Tourism & Management Studies Pub Date : 2019-12-12 DOI: 10.18089/tms.2019.150401

María Pilar Peñarrubia-Zaragoza, Moisés R. Simancas-Cruz, Geraldine Forgione-Martín

{"title":"Application of geomarketing to coastal tourism areas","authors":"María Pilar Peñarrubia-Zaragoza, Moisés R. Simancas-Cruz, Geraldine Forgione-Martín","doi":"10.18089/tms.2019.150401","DOIUrl":"https://doi.org/10.18089/tms.2019.150401","url":null,"abstract":"Geomarketing allows geographical units to be defined with a certain degree of homogeneity in terms of tourists’ preferences, behaviours, needs, expectations, purchase and consumption patterns and analogous attitudes. The result is a ‘territorial segmentation’ of tourists’ demands in accordance with tourism areas’ geographical characteristics. This study sought to examine the benefits and disadvantages of applying geomarketing to territorial segmentation of demand in coastal tourism areas. An empirical analysis was conducted of data on tourist accommodation establishments specialising in family tourism in Costa Adeje, Spain. The findings include that the tourist accommodation variable is essential to any successful segmentation process, including the micro-segmentation of coastal tourism areas. This variable facilitates the grouping of consumers with similar demands in a market based on shared needs, habits or attitudes and, from the supply side, on areas’ characteristics. The latter territorial aspects are crucial to public and private decision-making processes. Thus, geomarketing is an ideal technique for understanding tourists.","PeriodicalId":43763,"journal":{"name":"Tourism & Management Studies","volume":" ","pages":""},"PeriodicalIF":2.2,"publicationDate":"2019-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47849693","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 4

Carreira: a percepção dos trabalhadores sobre apoio das organizações ao seu crescimento profissional 职业:员工对组织支持他们职业发展的看法

IF 2.2

Tourism & Management Studies Pub Date : 2019-12-01 DOI: 10.18089/TMS.2019.150404

J. Silva, Janaina Faria Fidelis Borges, Amyra Moyzes Sarsur, Simone Costa Nunes, W. Amorim

引用次数: 1

The cross-cultural impact of the ingenuine smiling celebrity in online advertising 网络广告中天真微笑名人的跨文化影响

IF 2.2

Tourism & Management Studies Pub Date : 2019-10-31 DOI: 10.18089/tms.2019.150403

Peter Broeder, Daphne Goorden

引用次数: 1

Validação de uma escala de medição da qualidade de serviço, imagem, satisfação e lealdade do cliente no comércio tradicional 验证传统商业中服务质量、形象、满意度和客户忠诚度的测量量表

IF 2.2

Tourism & Management Studies Pub Date : 2019-09-01 DOI: 10.18089/TMS.2019.150303

C. Veloso, A. P. Monte

引用次数: 6

Organizational resilience: proposition for an integrated model and research agenda 组织弹性:整合模型的命题与研究议程

IF 2.2

Tourism & Management Studies Pub Date : 2019-07-31 DOI: 10.18089/tms.2019.150304

Cristina Chaves Goldschmidt, Kely César Martins de Paiva, H. Irigaray

{"title":"Organizational resilience: proposition for an integrated model and research agenda","authors":"Cristina Chaves Goldschmidt, Kely César Martins de Paiva, H. Irigaray","doi":"10.18089/tms.2019.150304","DOIUrl":"https://doi.org/10.18089/tms.2019.150304","url":null,"abstract":"This theoretical essay seeks to shed light on and synthesise the concept of resilience in relation to employees and organisations and to propose an integrated analysis model. The results include a research agenda embracing methodological aspects and thematic connections, which can contribute to an expanded debate on the construct of resilience that involves differentiated levels of analysis. A historic review of the concept’s discussion and its specificities are presented, including the following organisational resilience constructs. The first is the procedural, dynamic and ecosystemic capacity activated by people (i.e. individual resilience) and processes (i.e. systemic resilience) in the face of adversity. The second is the generation of responses that facilitate the recovery of balance. The last construct is healthy adaptation through key elements’ activation through subjective (i.e. internal) and objective (i.e. external) plans, which can be reinforced or renewed during the entire process. This approach thus ensures the sustainability of resilience-related results and/or the expansion of individuals and organisations’ capacity for resilience.","PeriodicalId":43763,"journal":{"name":"Tourism & Management Studies","volume":" ","pages":""},"PeriodicalIF":2.2,"publicationDate":"2019-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45071100","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 16

Factors that affect the perception of a tourist resource’s value: the case of the Caminito del Rey 影响旅游资源价值感知的因素：以卡米尼托·德尔雷为例

IF 2.2

Tourism & Management Studies Pub Date : 2019-07-31 DOI: 10.18089/TMS.2019.150301

Ismael P. Soler, G. Gemar

{"title":"Factors that affect the perception of a tourist resource’s value: the case of the Caminito del Rey","authors":"Ismael P. Soler, G. Gemar","doi":"10.18089/TMS.2019.150301","DOIUrl":"https://doi.org/10.18089/TMS.2019.150301","url":null,"abstract":"This study’s primary objective was to analyse the factors influencing overall customer satisfaction with tourism resources by applying two similar techniques with different approaches. A survey was conducted between June and December 2017, producing a total of 171 valid forms. Importance performance analysis (IPA) and asymmetric impact-performance analysis (AIPA) were used to process the data. The results suggest that El Caminito managers give low priority to generating tourist information about and satisfaction with this resource’s features. In addition, managers need to concentrate on improving signposting. IPA highlighted that the environment’s assessment is an overexploited factor, but AIPA suggested that this factor can still contribute to shaping customer satisfaction. The AIPA’s results also show that environmental cleanliness and El Caminito’s regular cleaning are fundamental factors in visitors’ high general satisfaction. This study’s systematic use of these analytical tools facilitated the identification of factors that add to or reduce the value of tourism resources, thereby helping to improve these resources’ quality and sustainability. The findings’ application could ultimately enhance this destination’s competitiveness and its overall success.","PeriodicalId":43763,"journal":{"name":"Tourism & Management Studies","volume":" ","pages":""},"PeriodicalIF":2.2,"publicationDate":"2019-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48361269","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3