Tourism & Management Studies最新文献_第3页

Hybrid preference assessment for tourism research using solicited and unsolicited opinions: an application in rural tourism 基于征求意见和非征求意见的旅游研究混合偏好评价:在乡村旅游中的应用

IF 2.2

Tourism & Management Studies Pub Date : 2020-07-31 DOI: 10.18089/TMS.2020.160301

M. A. Fernández-Gámez, Elias Bendodo-Benasayag, J. R. Sánchez-Serrano, M. Pestana

引用次数: 3

The relationship of service quality dimensions of restaurant enterprises with satisfaction, behavioural intention, eWOM, and the moderating effect of atmosphere 餐饮企业服务质量维度与满意度、行为意向、eWOM及氛围调节作用的关系

IF 2.2

Tourism & Management Studies Pub Date : 2020-07-31 DOI: 10.18089/TMS.2020.160303

Abdullah Uslu

{"title":"The relationship of service quality dimensions of restaurant enterprises with satisfaction, behavioural intention, eWOM, and the moderating effect of atmosphere","authors":"Abdullah Uslu","doi":"10.18089/TMS.2020.160303","DOIUrl":"https://doi.org/10.18089/TMS.2020.160303","url":null,"abstract":"This research is carried out in order to test the relationship between the service quality of restaurants, electronic word-of-mouth communication (eWOM), satisfaction and behavioral intention, and to analyze the moderator effect of the restaurant atmosphere in the relationship between service quality and eWOM. The population of the research is the local tourists who come to the restaurants located in the city center of Diyarbak?r. Questionnaires have been used to obtain the data of the research. The data has been analyzed using 385 surveys collected from restaurant customers using package programs (SPSS and AMOS). As a result of the analysis, service quality dimensions have been determined as 4 dimensions (tangibles, assurance, reliability and empathy) in restaurants. Then CFA (confirmatory factor analysis) and second order CFA, measurement model and path analyses have been carried out. According to the results of the analysis, it has been determined that the service quality dimensions of the restaurants have effects on satisfaction and eWOM. In addition, restaurant atmosphere has been found to have a moderator effect on the effect of service quality dimensions on eWOM in restaurants","PeriodicalId":43763,"journal":{"name":"Tourism & Management Studies","volume":"16 1","pages":"23-35"},"PeriodicalIF":2.2,"publicationDate":"2020-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47688966","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 19

Unpacking the influence of flight booking websites to e-loyalty: empirical evidence from South East Asian Millennials 打开机票预订网站对电子商务的影响：来自东南亚千禧一代的经验证据

IF 2.2

Tourism & Management Studies Pub Date : 2020-07-28 DOI: 10.18089/TMS.2020.160304

D. Susilo

引用次数: 3

Tourism and air transport - an economic evaluation of the Oporto Airport expansion project 旅游和航空运输——波尔图机场扩建项目的经济评价

IF 2.2

Tourism & Management Studies Pub Date : 2020-06-14 DOI: 10.18089/tms.2020.160204

V. Costa

引用次数: 0

Destination images of the ten most visited countries for potential Brazilian tourists 巴西潜在游客最常去的十个国家的旅游目的地图片

IF 2.2

Tourism & Management Studies Pub Date : 2020-06-14 DOI: 10.18089/tms.2020.160205

J. M. Tavares, X. Tran, L. Pennington-Gray

引用次数: 5

Rio 2016 Olympics: analysis of the tourist perception of quality using TOURQUAL 2016年奥运会:利用TOURQUAL分析游客对质量的感知

IF 2.2

Tourism & Management Studies Pub Date : 2020-06-14 DOI: 10.18089/tms.2020.160203

T. S. Mondo, Osiris Marques, J. Gândara

{"title":"Rio 2016 Olympics: analysis of the tourist perception of quality using TOURQUAL","authors":"T. S. Mondo, Osiris Marques, J. Gândara","doi":"10.18089/tms.2020.160203","DOIUrl":"https://doi.org/10.18089/tms.2020.160203","url":null,"abstract":"The Rio 2016 Olympic Games was a mega event that changed the Brazilian tourism structure, particularly in the city of Rio de Janeiro. This article focuses on the evaluation of the quality of services offered to tourists, and the study analyzes tourists perceptions of quality. This is a quantitative, exploratory, descriptive research using a survey and based on the Tourqual indicators. Interviews of 1912 tourists were carried out throughout the event. Data were treated and analyzed by means of descriptive statistics, student's t-test for mean comparison and Spearman correlation to define which indicators most influenced the mega event’s overall score. The main results indicate that the event had an evaluation index of 9.28 and the indicators of comfort, beauty, acoustics and temperature of the Olympic venues, variety of activities and transportation, were the indicators that most influenced the positive perception of quality at the event. Normal 0 21 false false false PT-BR X-NONE X-NONE /* Style Definitions */ \u0000 table.MsoNormalTable \u0000 {mso-style-name:\"Tabela normal\"; \u0000 mso-tstyle-rowband-size:0; \u0000 mso-tstyle-colband-size:0; \u0000 mso-style-noshow:yes; \u0000 mso-style-priority:99; \u0000 mso-style-parent:\"\"; \u0000 mso-padding-alt:0cm 5.4pt 0cm 5.4pt; \u0000 mso-para-margin:0cm; \u0000 mso-para-margin-bottom:.0001pt; \u0000 mso-pagination:widow-orphan; \u0000 font-size:10.0pt; \u0000 font-family:\"Liberation Serif\",\"serif\";}","PeriodicalId":43763,"journal":{"name":"Tourism & Management Studies","volume":"16 1","pages":"26-34"},"PeriodicalIF":2.2,"publicationDate":"2020-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45963009","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 7

Impacts of mega-events on competitiveness and corruption perception in South American countries 大型活动对南美国家竞争力和腐败观念的影响

IF 2.2

Tourism & Management Studies Pub Date : 2020-06-14 DOI: 10.18089/tms.2020.160201

Thays Cristina Domareski-Ruiz, A. F. Chim-Miki, E. Añaña, Francisco Antônio dos Anjos

引用次数: 4

Coastal tourism development in Sinop as an emerging rural destination: A preliminary study from the residents’ perspective Sinop作为新兴乡村旅游目的地的海岸旅游开发——基于居民视角的初步研究

IF 2.2

Tourism & Management Studies Pub Date : 2020-06-14 DOI: 10.18089/tms.2020.160202

Mustafa Daskin, A. Tiril, A. Bozkurt

{"title":"Coastal tourism development in Sinop as an emerging rural destination: A preliminary study from the residents’ perspective","authors":"Mustafa Daskin, A. Tiril, A. Bozkurt","doi":"10.18089/tms.2020.160202","DOIUrl":"https://doi.org/10.18089/tms.2020.160202","url":null,"abstract":"This study proposes to explore the economic, sociocultural, and environmental effects of coastal tourism development in a Turkish context. It adopts a quantitative approach and performed a random sampling technique. The survey data was collected from a sample of local people in Sinop/Turkey and total number of 252 utilizable questionnaires was gathered and analyzed through descriptive statistics. ANOVA test was also applied in order to compute the perceptional differences among demographical groups. The findings demonstrate that while majority of residents have positive perceptions in general, some agree with negative economic, sociocultural, and environmental effects of coastal tourism in the area. Specifically, they perceive that tourism raises the cost of products and services and as a result of an increase in living costs. ANOVA test shows that there were differences between educational groups in negative environmental impacts and age groups in positive economic impacts. In terms of sustainable coastal tourism, the present work procures further addition to tourism literature and also offers beneficial implications to industry practitioners.","PeriodicalId":43763,"journal":{"name":"Tourism & Management Studies","volume":"16 1","pages":"16-25"},"PeriodicalIF":2.2,"publicationDate":"2020-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45666079","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 9

Cultural entrepreneurship: a review of the literature 文化创业:文献综述

IF 2.2

Tourism & Management Studies Pub Date : 2020-04-12 DOI: 10.31235/osf.io/wntrx

Nevena Dobreva, Stanislav Ivanov

{"title":"Cultural entrepreneurship: a review of the literature","authors":"Nevena Dobreva, Stanislav Ivanov","doi":"10.31235/osf.io/wntrx","DOIUrl":"https://doi.org/10.31235/osf.io/wntrx","url":null,"abstract":"This paper provides a comprehensive review of Scopus-indexed English language publications on entrepreneurship in cultural and creative industries and the arts, identifies research gaps, and gives directions for future research. The paper analyses 131 publications published in the period 1982 – 2019 through quantitative analysis of frequencies, cross-tables, and Chi-square test, and qualitative thematic analysis of the publications. Eight research domains were identified: 'Characteristics and motivation of entrepreneurs', 'Business models', 'Audience development', 'Use of information and communication technologies', 'Urban development', 'Public policy', 'Incubators and clusters' and 'Entrepreneurial education'. Findings show that two-thirds of the papers are based on empirical research, most of which is conducted in the U.K. From a managerial perspective, the conclusions are that cultural entrepreneur is gradually becoming a central figure in contemporary cultural processes that has the potential to fulfil market and audience needs, fill the emerging business niches, and contribute to the revitalisation of cities and regions. It identifies research gaps and formulates directions for future research.","PeriodicalId":43763,"journal":{"name":"Tourism & Management Studies","volume":"1 1","pages":""},"PeriodicalIF":2.2,"publicationDate":"2020-04-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41515968","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 7

Exploring the influence of audiences’ subjective well-being in sport event: the moderating role of leisure engagement 探讨体育赛事观众主观幸福感的影响:休闲参与的调节作用

IF 2.2

Tourism & Management Studies Pub Date : 2020-01-31 DOI: 10.18089/TMS.2020.160101

Juan Tang, Jiayu Wu, B. Goh

{"title":"Exploring the influence of audiences’ subjective well-being in sport event: the moderating role of leisure engagement","authors":"Juan Tang, Jiayu Wu, B. Goh","doi":"10.18089/TMS.2020.160101","DOIUrl":"https://doi.org/10.18089/TMS.2020.160101","url":null,"abstract":"Drawing on leisure coping theory, this study examines how negative impacts of sport events influence audiences’ subjective well-being, which further affects the support of the event. Leisure engagement is further employed to test its moderating effect of this relationship. By distributing questionnaires on-site during the on-going four days of the Macau Grand Prix 2018, 620 valid audiences were surveyed. The findings suggest that (a) audiences’ perceived negative impact of the Macau Grand Prix negatively influence their subjective well-being, (b) when the leisure engagement was low, the negative relationship between negative impact of the Macau Grand Prix and audiences’ subjective well-being was alleviated, and (c) the indirect effects of audiences’ perceived negative impact on support for sport events via subjective well-being was buffered by leisure engagement, such that the indirect effects were only found in dyads with lower leisure engagement, but not in dyads with higher leisure engagement. Theoretical contribution and practical implications for Macau government and organization of the Macau Grand Prix were also discussed.","PeriodicalId":43763,"journal":{"name":"Tourism & Management Studies","volume":"16 1","pages":"7-16"},"PeriodicalIF":2.2,"publicationDate":"2020-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47362566","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3