Solomon Bopape, M. Dikotla, M. Mahlatji, M. Ntsala, L. Makgahlela
{"title":"Identifying the information needs of public library and information services users in Limpopo province","authors":"Solomon Bopape, M. Dikotla, M. Mahlatji, M. Ntsala, L. Makgahlela","doi":"10.7553/83-1-1631","DOIUrl":"https://doi.org/10.7553/83-1-1631","url":null,"abstract":"Public libraries are indispensable institutions that contribute towards the socio-economic development of every citizen in every country by providing access to information. In South Africa, the provision of access to information through public libraries was marred by the inequalities of the apartheid laws. In order to address past injustices regarding access to information, the government of today, through the Department of Arts and Culture, is committed to allocating an annual library conditional grant to all the nine provinces to build and develop new and already existing public libraries, respectively. This study investigated the information needs of people who use these newly built and developed public libraries and information centres in Limpopo Province. The questionnaire was distributed to the library users of selected public libraries in Limpopo Province to collect information about their basic information needs and expectations. The results showed that the majority of public libraries and information services users in Limpopo Province are the youth and young adults, who specifically use these libraries and information services for study space and accessing the internet. The kind of information required by these youth, young adults and adults revolves around health matters, education programmes, career guidance and crime prevention. It is therefore recommended that library users be made aware of other services offered by public libraries and that user needs analysis studies be conducted from time to time in order for public libraries to meet the ever-changing needs of library users.","PeriodicalId":43496,"journal":{"name":"South African Journal of Libraries and Information Science","volume":" ","pages":""},"PeriodicalIF":0.3,"publicationDate":"2017-08-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45158385","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Towards bridging the digital divide in post-apartheid South Africa: a case of a historically disadvantaged university in Cape Town","authors":"Lena Nyahodza, Richard Higgs","doi":"10.7553/83-1-1645","DOIUrl":"https://doi.org/10.7553/83-1-1645","url":null,"abstract":"South Africa’s historically disadvantaged university libraries are, like others, challenged to meet patrons’ demands through the provision of relevant infrastructure, services and information-related skills to enable users to function in the digital information age. Their historic disadvantage is compounded by two levels of the digital divide: their situation within a developing nation (the ‘global divide’), and contending with a relative paucity in skills and resources within this context (the ‘local divide’, as a legacy of apartheid). This paper reports on a master’s study undertaken to explore whether the electronic services initiated in post-apartheid South Africa by University of the Western Cape (UWC) Library are perceived by primary stakeholders (users and library staff) as effective in bridging the digital divide. The study employed a phenomenological qualitative design, supported by critical theory. Purposive sampling was used to select two sets of samples for data collection: postgraduate students and UWC librarians. Data was collected from forty students through an online questionnaire, and interviews were held with six UWC librarians. Findings suggest that the UWC Library has emerged as a competent agent of democracy: most of the users perceive the e-services being offered as useful and meeting their needs, and the library currently provides ICT infrastructure, internet access and information-related skills programmes to support the university community. However, challenges encountered include slow internet connection, security concerns, shortcomings in information literacy, problems of access and accessibility (including language), and reluctance to engage with unfamiliar technology. While the institution does make an effort to bridge the digital divide, recommended further research, such as evaluating the impact of slow internet speed on research and learning or enhanced interventions in information literacy, could further support more equitable access to information.","PeriodicalId":43496,"journal":{"name":"South African Journal of Libraries and Information Science","volume":" ","pages":""},"PeriodicalIF":0.3,"publicationDate":"2017-08-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49265598","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Provision of library services to people with disabilities in Malawi","authors":"A. Chaputula, Patrick Mapulanga","doi":"10.7553/82-2-1619","DOIUrl":"https://doi.org/10.7553/82-2-1619","url":null,"abstract":"The purpose of this paper was to investigate the provision of library services to people with disabilities in Malawi. A mixed methodology was used as the research design. All participating libraries (fifty-six) were sampled to participate in the survey while fourteen students with disabilities (one from each institution, where possible) were purposively chosen to be interviewed. Quantitative data were collected through questionnaires whilst qualitative data were collected through interview guides. Quantitative data was analysed using Microsoft Excel while qualitative data was analysed thematically. The paper highlights the lack of library and information services to disabled people and acknowledges possible barriers. The study has revealed lack of equipment to support disabled access to library and information resources. Similarly, despite an increase in the number of people with disabilities, the majority of the libraries do not offer specialised training such as induction sessions or market services that cater for those with disabilities. The study, among other suggestions, recommends that equipment deemed necessary for people with disabilities (such as Braille books) be procured. Libraries should also take necessary steps to address accessibility challenges faced by people with disabilities when using their libraries. Libraries should take further steps to either introduce or enhance services that cater for people with disabilities.","PeriodicalId":43496,"journal":{"name":"South African Journal of Libraries and Information Science","volume":"82 1","pages":"1-10"},"PeriodicalIF":0.3,"publicationDate":"2017-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44320688","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Researchers adapting to open access journal publishing: the case of the University of Cape Town","authors":"R. Raju, Jill Classeen, E. Moll","doi":"10.7553/82-2-1628","DOIUrl":"https://doi.org/10.7553/82-2-1628","url":null,"abstract":"This paper reports on the contribution of the openness movement to the changing mode of distributing scholarly literature. It is argued that the University of Cape Town (UCT), a leading research university on the African continent with relatively high research output, has a social justice obligation to distribute freely its scholarly research to the widest audience possible. Contributing to this social justice obligation through the sharing of research output via open access (OA) platforms are the university’s progressive OA policy and activities to ensure roll-out of the policy as well as its commitments to support article processing charges (APCs) and follow the global trend with regard to OA publishing. The authors, using a case study design, report that these factors have contributed to UCT’s researchers adapting to publishing their journal articles on OA platforms. The investigation concludes that, in an era of fiscal constraints, the visibility of research is important to source funding and to meet the institution’s social justice obligation; and therefore adapting to new publishing trends is an imperative for UCT researchers.","PeriodicalId":43496,"journal":{"name":"South African Journal of Libraries and Information Science","volume":"82 1","pages":"34-45"},"PeriodicalIF":0.3,"publicationDate":"2017-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43299314","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Trends and patterns of medical and health research at Moi University, Kenya, between 2002 and 2014: an informetrics study","authors":"D. Rotich, O. B. Onyancha","doi":"10.7553/82-2-1626","DOIUrl":"https://doi.org/10.7553/82-2-1626","url":null,"abstract":"Research productivity and visibility are becoming increasingly important in the individual researcher’s pursuit to build his or her research reputation, be promoted to the next academic rank within an institution and gain national and international recognition among peers. This paper analyses the research trends and patterns of the academic staff of the College of Health Sciences (CHS) at Moi University in Kenya between 2002 and 2014 to gauge their research productivity and visibility. The names of the academic staff of the CHS who were in employment at the end of 2012 were listed and subjected to a visibility search on the Publish or Perish software that uses Google Scholar as its data source. The findings on output reveal the following: the trend of publication has shown an upward growth since 2007 and is projected to continue to grow as it approaches linearity, until 2025; the School of Medicine was the most prolific and visible; approximately one third of the publications in the CHS originated in the departments of epidemiology and medicine; full professors’ performance exceeded that of the other ranks; researchers at the CHS rely heavily on a locally-published journal ( East African Medical Journal ) to publish their research; slightly over two thirds of the publications were singly authored; international collaborations were prominently visible; and most medical and health research conducted at the CHS focused on western Kenya, where Moi University is located. For higher productivity and wider visibility of CHS research, the researchers recommend additional funding; publication of the research through a variety of avenues, including open access journals, and the dissemination of the publications through social media platforms; and strengthening of the international collaboration networks, among others. For purposes of further research, the authors propose a study that will investigate the medical and health research visibility and impact across several institutions in Kenya.","PeriodicalId":43496,"journal":{"name":"South African Journal of Libraries and Information Science","volume":"82 1","pages":"20-33"},"PeriodicalIF":0.3,"publicationDate":"2017-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48853435","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The impact of new information services on teaching, learning and research at the University of Zululand Library","authors":"Lyudmila Ocholla, Grace. Mutsvunguma, Zanele Hadebe","doi":"10.7553/82-2-1620","DOIUrl":"https://doi.org/10.7553/82-2-1620","url":null,"abstract":"The rapidly-changing academic environment demands innovative library products, facilities and services. Libraries have to navigate shrinking budgets, currency fluctuations, and the high cost of print and e-resources. Other challenges include the growing need for research support services, improved information literacy, information client support services, and marketing of library services using social media. At the University of Zululand (UNIZULU) Library, information librarians have played a pivotal role in the training of the academic community on modern information services for teaching, learning and research support. The purpose of this paper is to report on the perceived impact of the new information services initiated by information librarians and to establish how these services have made a difference in the teaching, learning and research activities at the university. A case study of UNIZULU Library was conducted using survey data collected from a sample population of academic staff and a random selection of evaluation forms that were completed by the students. The results of the survey showed a positive response from UNIZULU Library users to the newly-developed information services system. The paper concludes by noting the challenges to the services and suggesting areas for improvement.","PeriodicalId":43496,"journal":{"name":"South African Journal of Libraries and Information Science","volume":"82 1","pages":"11-19"},"PeriodicalIF":0.3,"publicationDate":"2017-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47561546","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Using the ACRL Framework for Information Literacy to foster teaching and learning partnerships","authors":"Allison Fullard","doi":"10.7553/82-2-1627","DOIUrl":"https://doi.org/10.7553/82-2-1627","url":null,"abstract":"The Association of College and Research Libraries’ (ACRL) Framework for Information Literacy in Higher Education presents scope for deepening the conversations and achieving more productive collaborations between lecturers and librarians. These transactions are significant for the ongoing efforts to create and maintain a sustainable programme for information literacy within higher learning. It is suggested that librarians and lecturers might use the Framework as a kind of heuristic resource to bring to the surface or make visible the processes and practices in knowledge making that may be tacit or unintelligible for students. Based on a series of interviews with lecturers across different disciplines, this paper explores the synergy between the conceptual frames of the Framework and the lecturers’ strategies to bring about the kinds of literacies that are valued as generic graduate attributes needed in the twenty-first century.","PeriodicalId":43496,"journal":{"name":"South African Journal of Libraries and Information Science","volume":"82 1","pages":"46-56"},"PeriodicalIF":0.3,"publicationDate":"2017-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46226804","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}