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Journal of Cases on Information Technology最新文献

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Developing a Homegrown Course Management System - Community/course, Action/interaction Management System (CAMS) 开发本地课程管理系统-社区/课程、行动/互动管理系统(CAMS)
IF 1
Journal of Cases on Information Technology Pub Date : 2004-01-01 DOI: 10.4018/978-1-59140-259-6.CH016
Brian G. Mackie, N. Ziemer, Nancy L. Russo, Wayne Mackie
{"title":"Developing a Homegrown Course Management System - Community/course, Action/interaction Management System (CAMS)","authors":"Brian G. Mackie, N. Ziemer, Nancy L. Russo, Wayne Mackie","doi":"10.4018/978-1-59140-259-6.CH016","DOIUrl":"https://doi.org/10.4018/978-1-59140-259-6.CH016","url":null,"abstract":"This case study describes the development of a course management system. The system was named Community/course Action/interaction Management System (CAMS) to reflect the goal of using it to create a sense of collaboration and community. The iterative, participative development process and the evolution of the system are described in detail.","PeriodicalId":43384,"journal":{"name":"Journal of Cases on Information Technology","volume":null,"pages":null},"PeriodicalIF":1.0,"publicationDate":"2004-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70438003","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 13
Improving PC Services at Oshkosh Truck Corporation 改善奥什科什卡车公司的个人电脑服务
IF 1
Journal of Cases on Information Technology Pub Date : 2004-01-01 DOI: 10.4018/978-1-59140-259-6.CH019
J. Iversen, M. Eierman, G. Philip
{"title":"Improving PC Services at Oshkosh Truck Corporation","authors":"J. Iversen, M. Eierman, G. Philip","doi":"10.4018/978-1-59140-259-6.CH019","DOIUrl":"https://doi.org/10.4018/978-1-59140-259-6.CH019","url":null,"abstract":"This case presents the problems encountered at Oshkosh Truck, relating to improving productivity and user satisfaction of the IT department. The case presents the process of handling user problems, how well the process works, and some problems associated with the process. A metrics program was set up to help determine the value of moving to a standardized PC platform.","PeriodicalId":43384,"journal":{"name":"Journal of Cases on Information Technology","volume":null,"pages":null},"PeriodicalIF":1.0,"publicationDate":"2004-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70438382","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
Outsourcing Systems Management 外判系统管理
IF 1
Journal of Cases on Information Technology Pub Date : 2004-01-01 DOI: 10.4018/978-1-59140-259-6.CH035
Raymond Papp
{"title":"Outsourcing Systems Management","authors":"Raymond Papp","doi":"10.4018/978-1-59140-259-6.CH035","DOIUrl":"https://doi.org/10.4018/978-1-59140-259-6.CH035","url":null,"abstract":"This case highlights focus on business process outsourcing solutions with Acclaris. Due to recent growth, this company is rethinking its own strategy of outsourcing their intranet. They are exploring three options to ensure that their technology strategies will continue to be aligned with their organizational goals. These options include continuing to outsource with Internets.com, purchasing/leasing their own server, or moving toward a portal solution.","PeriodicalId":43384,"journal":{"name":"Journal of Cases on Information Technology","volume":null,"pages":null},"PeriodicalIF":1.0,"publicationDate":"2004-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70438705","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Building Automation into Existing Business Processes 将自动化构建到现有业务流程中
IF 1
Journal of Cases on Information Technology Pub Date : 2004-01-01 DOI: 10.4018/978-1-59140-259-6.CH010
D. Paper, W. Mok, J. Rodger
{"title":"Building Automation into Existing Business Processes","authors":"D. Paper, W. Mok, J. Rodger","doi":"10.4018/978-1-59140-259-6.CH010","DOIUrl":"https://doi.org/10.4018/978-1-59140-259-6.CH010","url":null,"abstract":"This case study describes the implementation of a novel information system that facilitates automation of business processes. The novel system enables managers to design and develop their own processes into the system (with little or no help from technologists). As a result, information flow is greatly enhanced because managers understand the business and the associated processes. The CEO has a vision to transform the organization to more effectively track activities so that it can double in size within the next few years.","PeriodicalId":43384,"journal":{"name":"Journal of Cases on Information Technology","volume":null,"pages":null},"PeriodicalIF":1.0,"publicationDate":"2004-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70438136","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
The Rise and Fall of CyberGold.com CyberGold.com的兴衰
IF 1
Journal of Cases on Information Technology Pub Date : 2004-01-01 DOI: 10.4018/978-1-59140-259-6.CH018
John E. Peltier, Michael J. Gallivan
{"title":"The Rise and Fall of CyberGold.com","authors":"John E. Peltier, Michael J. Gallivan","doi":"10.4018/978-1-59140-259-6.CH018","DOIUrl":"https://doi.org/10.4018/978-1-59140-259-6.CH018","url":null,"abstract":"This case study describes the lifecycle of CyberGold, a start-up Dot Com firm that rose to prominence in the world of online currency and micro-payments. The case describes the inception of the firm, the talent base of its senior executives, and its innovative and patented business model, known as Attention Brokerage. The case focuses on a specific decision problem faced by CyberGolds team of senior managers early in its lifecycle: how to modify the companys business model and communication with its members, in order to encourage repeat visits to its site and to provide a clearer understanding of where CyberGold credits may be spent by members.","PeriodicalId":43384,"journal":{"name":"Journal of Cases on Information Technology","volume":null,"pages":null},"PeriodicalIF":1.0,"publicationDate":"2004-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70438369","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Corporate Collapse and IT Governance within the Australian Airlines Industry 澳大利亚航空业的企业崩溃和IT治理
IF 1
Journal of Cases on Information Technology Pub Date : 2004-01-01 DOI: 10.4018/978-1-59140-259-6.CH033
Simpson Poon, Catherine A. Hardy, P. Adams
{"title":"Corporate Collapse and IT Governance within the Australian Airlines Industry","authors":"Simpson Poon, Catherine A. Hardy, P. Adams","doi":"10.4018/978-1-59140-259-6.CH033","DOIUrl":"https://doi.org/10.4018/978-1-59140-259-6.CH033","url":null,"abstract":"The Kendell case illustrates issues of IT governance in the airlines industry. The case is written using the corporate collapse of Kendell’s parent company Ansett Australia as the background. The case also explores the potential issues facing the re-established company now called Regional Express (REX) and how to implement the lessons learned.","PeriodicalId":43384,"journal":{"name":"Journal of Cases on Information Technology","volume":null,"pages":null},"PeriodicalIF":1.0,"publicationDate":"2004-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70439106","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
Enterprise Information Portals: Efficacy in the Information Intensive Small to Medium Sized Business 企业信息门户:在信息密集型中小企业中的作用
IF 1
Journal of Cases on Information Technology Pub Date : 2004-01-01 DOI: 10.4018/978-1-59140-259-6.CH005
W. Wojtkowski, M. Major
{"title":"Enterprise Information Portals: Efficacy in the Information Intensive Small to Medium Sized Business","authors":"W. Wojtkowski, M. Major","doi":"10.4018/978-1-59140-259-6.CH005","DOIUrl":"https://doi.org/10.4018/978-1-59140-259-6.CH005","url":null,"abstract":"The focus of this case study is a successful regional law firm (an information intensive enterprise) that integrates information technology to improve the timeliness and quality of their work product. The firm uses information technology as an efficient and productive tool allowing them more time to understand their clients needs and envision where their businesses will be tomorrow. Their information services professionals evaluate new technologies with an eye toward improving delivery of legal services: the goal is to build an atmosphere where complex business is handled with ease. In this case we explore the issues related to the implementation of an enterprise portal. The issues are both technological and behavioral.","PeriodicalId":43384,"journal":{"name":"Journal of Cases on Information Technology","volume":null,"pages":null},"PeriodicalIF":1.0,"publicationDate":"2004-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70437488","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Implementation of a Personnel Management System "Beaufort": Successes and failures at a Dutch Hospital 人事管理系统“Beaufort”的实施:荷兰一家医院的成功与失败
IF 1
Journal of Cases on Information Technology Pub Date : 2004-01-01 DOI: 10.4018/978-1-59140-259-6.CH020
T. Bondarouk
{"title":"Implementation of a Personnel Management System \"Beaufort\": Successes and failures at a Dutch Hospital","authors":"T. Bondarouk","doi":"10.4018/978-1-59140-259-6.CH020","DOIUrl":"https://doi.org/10.4018/978-1-59140-259-6.CH020","url":null,"abstract":"This case study describes experience of a larger general hospital in the Netherlands in the implementation of a personnel management system Beaufort. The case shows clearly that there are variations in users behaviors and acceptance of the new system in the two phases due to differences in technical and human issues. IT implementation processes are described in detail within the context of a decentralized organization.","PeriodicalId":43384,"journal":{"name":"Journal of Cases on Information Technology","volume":null,"pages":null},"PeriodicalIF":1.0,"publicationDate":"2004-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70438529","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 7
Eliciting the Requirements for Intelligent Systems in Law Enforcement 引出智能系统在执法中的需求
IF 1
Journal of Cases on Information Technology Pub Date : 2004-01-01 DOI: 10.4018/978-1-59140-259-6.CH024
Jeffrey L. Goldberg, Sanjeev K. Kapoor, C. Wineman, W. Carney, D. Dologite
{"title":"Eliciting the Requirements for Intelligent Systems in Law Enforcement","authors":"Jeffrey L. Goldberg, Sanjeev K. Kapoor, C. Wineman, W. Carney, D. Dologite","doi":"10.4018/978-1-59140-259-6.CH024","DOIUrl":"https://doi.org/10.4018/978-1-59140-259-6.CH024","url":null,"abstract":"This case study describes the experience of a not-for-profit research institution, serving the public interest, in developing several intelligent and innovative prototypes for law enforcement. The design and implementation of two intelligent search agents, and one facial recognition prototype is described in detail. Our experience in delivering these prototypes, as well as integrating them into several law enforcement agencies is also described.","PeriodicalId":43384,"journal":{"name":"Journal of Cases on Information Technology","volume":null,"pages":null},"PeriodicalIF":1.0,"publicationDate":"2004-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70438554","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Implementing Automated Testing 实现自动化测试
IF 1
Journal of Cases on Information Technology Pub Date : 2004-01-01 DOI: 10.4018/978-1-59140-259-6.CH029
H. Leung, Keith C. C. Chan
{"title":"Implementing Automated Testing","authors":"H. Leung, Keith C. C. Chan","doi":"10.4018/978-1-59140-259-6.CH029","DOIUrl":"https://doi.org/10.4018/978-1-59140-259-6.CH029","url":null,"abstract":"This case study describes experience of an IT organization in implementing automated testing of their management information system. The goal of the project and project plan are presented first. The needs and benefits of automated testing, and problems and challenges related to adoption of software tools are identified.","PeriodicalId":43384,"journal":{"name":"Journal of Cases on Information Technology","volume":null,"pages":null},"PeriodicalIF":1.0,"publicationDate":"2004-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70438878","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
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