Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues最新文献

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ASSESSMENT OF COMPLIANCE OF STRATEGIC DEVELOPMENT PRIORITIES OF REGIONS WITH THEIR INDUSTRY SPECIALIZATION BASED ON TEXT MINING 基于文本挖掘的区域战略发展重点与产业分工的契合度评价
IF 0.3
Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues Pub Date : 2022-01-01 DOI: 10.17323/1999-5431-2022-0-2-106-133
E. Kozonogova, Yulia V. Dubrovskaya, M. Rusinova, P. Ivanov
{"title":"ASSESSMENT OF COMPLIANCE OF STRATEGIC DEVELOPMENT PRIORITIES OF REGIONS WITH THEIR INDUSTRY SPECIALIZATION BASED ON TEXT MINING","authors":"E. Kozonogova, Yulia V. Dubrovskaya, M. Rusinova, P. Ivanov","doi":"10.17323/1999-5431-2022-0-2-106-133","DOIUrl":"https://doi.org/10.17323/1999-5431-2022-0-2-106-133","url":null,"abstract":"The task of determining the correctness of self-positioning of regions in terms of verifying the compliance of texts of regional development strategies with their industry specialization was solved in the course of the research presented in the article. Using the \"smart\" benchmarking methodology, as well as the Text Mining tools, long-term development strategies of 11 regions with a total text corpus of 415,780 words were analyzed. The main sections of the all-Russian classifier of economic activities that characterize the sectoral priorities of regional development were selected as keywords. The extraction of key concepts from strategy texts, as well as their quantitative analysis, was carried out using the high-level Python programming language. The obtained quantitative results of comparing the named entities of the development strategies of the subjects of the Russian Federation proved that the insufficiency of unique goal-setting in terms of identifying promising specializations in regional development strategies distorts the system of priority development directions. This is objectively one of the reasons why the territories do not achieve the planned indicators. The paper uses methods of text mining, mathematical statistics, grouping and generalization, as well as techniques for visualizing the analyzed data. The author's method of conducting intellectual analysis of texts is universal for any field of science. The developed algorithms for extracting named entities from the text and algorithms for quantitative analysis of the text open up wide horizons for further research in the field of strategy analysis, as public documents addressed to interested subjects.","PeriodicalId":43338,"journal":{"name":"Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues","volume":null,"pages":null},"PeriodicalIF":0.3,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67914341","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
TOURISM INDUSTRY DEVELOPMENT: GEOANALYTICS DATA AS A DECISION-MAKING TOOL 旅游业发展:地理分析数据作为决策工具
IF 0.3
Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues Pub Date : 2022-01-01 DOI: 10.17323/1999-5431-2022-0-3-193-218
T. A. Radchenko, Ksenia A. Bannikova, N. M. Kochetkova
{"title":"TOURISM INDUSTRY DEVELOPMENT: GEOANALYTICS DATA AS A DECISION-MAKING TOOL","authors":"T. A. Radchenko, Ksenia A. Bannikova, N. M. Kochetkova","doi":"10.17323/1999-5431-2022-0-3-193-218","DOIUrl":"https://doi.org/10.17323/1999-5431-2022-0-3-193-218","url":null,"abstract":"The study is aimed at finding a universal methodology for using geoanalytical data for the purpose of tourism statistics and at analyzing the characteristics of tourism and the touristic trips in Russian territories (Krasnodar region as an example) using data from mobile operators. The authors analyzed aggregated and depersonalized data of mobile operators, generated from cellular networks operation data. Data on cellular subscribers were adjusted for the market shares of mobile operators to obtain indicators that characterize the aggregate number of tourists and excursionists. The analysis allowed, firstly, to offer methodological approaches for working with geoanalytical data and, secondly, to reveal that in 2019-2020 the coronavirus pandemic did not have a significant negative impact on the number of tourists and excursionists which is most likely explained by the switching of citizens from foreign trips to domestic travel. Any impact of the pandemic on the tourists portrait was also not revealed. At the same time, geoanalytical data made it possible to highlight the preferences of Russian tourists in the Krasnodar region to stay in rented housing or live with relatives, friends or in their own housing instead of hotels and inns. During the pandemic these preferences were more explicit, which can be explained by some requirements or recommendations in collective accommodations that may not exist in the private sector. In general, geoanalytical data allow for a more complete and detailed accounting of tourist and excursion flows in a territory for: initiation of support measures for transport infrastructure, tourism development within the framework of state and departmental programs; targeted event planning and creation of related services as part of the tourism strategic development and territory","PeriodicalId":43338,"journal":{"name":"Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues","volume":null,"pages":null},"PeriodicalIF":0.3,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67915467","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Municipal management strategies and their formation factors 市政管理策略及其形成因素
IF 0.3
Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues Pub Date : 2022-01-01 DOI: 10.17323/1999-5431-2022-0-1-101-123
J. Plusnin
{"title":"Municipal management strategies and their formation factors","authors":"J. Plusnin","doi":"10.17323/1999-5431-2022-0-1-101-123","DOIUrl":"https://doi.org/10.17323/1999-5431-2022-0-1-101-123","url":null,"abstract":"The subject of discussion is the phenomenological typology of practically implemented municipal management strategies, as well as the influence of external factors on the preference of a certain type of strategy. The research hypothesis assumes that the choice and preference of a certain management strategy depends on external non-political factors. Using a qualitative methodology (direct observation and in-deep interviews) the materials of several hundred field studies of the practice of municipal government in provincial local communities in 2006-2021 were summarized. We have previously described four extreme cases of management strategies: (1) real local self-government; (2) \"landlord\" management; (3) \"Soviet-type” governance; (4) \"politicized\" governance. The used management strategies remain unchanged in municipalities for a long time. The preference for a certain strategy is mainly due to several factors. Those are (1) spatial isolation of the local society, (2) the duration of community’s live, (3) possibilities for the population to use local natural resources and ownerless property, (4) the ability to resources’ control by representatives of local authorities, (5) dependence of the municipality on external state financial and economic support. The revealed non-political factors have predictive value for the governmental administration from the point of view of the local level of public authority.","PeriodicalId":43338,"journal":{"name":"Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues","volume":null,"pages":null},"PeriodicalIF":0.3,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67914472","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
«DIGITAL PARADOXES» IN HEALTH CARE SYSTEM 医疗保健系统中的“数字悖论”
IF 0.3
Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues Pub Date : 2022-01-01 DOI: 10.17323/1999-5431-2022-0-4-176-196
Veoletta A. Galitskaya, N. Meshcheryakova
{"title":"«DIGITAL PARADOXES» IN HEALTH CARE SYSTEM","authors":"Veoletta A. Galitskaya, N. Meshcheryakova","doi":"10.17323/1999-5431-2022-0-4-176-196","DOIUrl":"https://doi.org/10.17323/1999-5431-2022-0-4-176-196","url":null,"abstract":"The article discusses the specifics of implementing federal projects and programs in different regions and the regional project \"Creating a unified digital circuit in health care based on the unified state health information system EGISZ\" in Tomsk region in particular. We used methods of document analysis (reports on the performance of executive authorities, regional and federal statistics); comparative analysis, in-depth informalized interviews with doctors of medical institutions inTomsk. The selected methods made it possible to compare the planned digitalization indicators with the figures of the current statistics; to identify the lagging areas and, based on opinions of the main actors of the process - doctors; to establish the reasons for the lag in digitalization by individual indicators, as well as the general attitude of doctors to the process itself. The study revealed a \"digital paradox\" which is that, for all the convenience of electronic services, a physician's work is impossible without their physical counterpart, such as a paper patient record. Analysis of the interviews showed that the main reasons for this paradox are lack of confidence in the reliability and efficiency of the unified information system, outdated equipment for the doctor's workplace, and slow Internet connections. In healthcare, the issue of a single unified platform, which does not yet exist, has become particularly relevant: individual medical institutions are experimenting with medical systems, choosing the most appropriate ones for specific tasks. Private clinics, however, are not yet ready to assume the costs of maintaining medical information systems. This leads to a slowdown in the process of creating a common database in which a doctor from any medical institution could access a patient's medical history. The authors conclude that digital paradoxes arise as a reaction to the difficulties of the digitalization process and will lose their relevance as it develops. The process itself is welcomed by doctors, they see its benefits and prospects.","PeriodicalId":43338,"journal":{"name":"Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues","volume":null,"pages":null},"PeriodicalIF":0.3,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67915134","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
REGIONAL BUSINESS SUPPORT PROGRAMS DURING COVID-19 AS AN EXAMPLE OF INTRODUCING BIG DATA IN PUBLIC ADMINISTRATION 2019冠状病毒病疫情期间的区域业务支持计划——以公共管理领域引入大数据为例
IF 0.3
Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues Pub Date : 2022-01-01 DOI: 10.17323/1999-5431-2022-0-4-154-175
A. Scherbak, Svetlana Shmeleva
{"title":"REGIONAL BUSINESS SUPPORT PROGRAMS DURING COVID-19 AS AN EXAMPLE OF INTRODUCING BIG DATA IN PUBLIC ADMINISTRATION","authors":"A. Scherbak, Svetlana Shmeleva","doi":"10.17323/1999-5431-2022-0-4-154-175","DOIUrl":"https://doi.org/10.17323/1999-5431-2022-0-4-154-175","url":null,"abstract":"The article puts forward a hypothesis about the difference between digitalization and management based on big data (hereinafter referred to as BD); it is assumed that these are stages of the same process. The transition from digitalization to BD-driven decisions is perceived as a kind of \"leap\" in public administration. Authors set the research task of identifying the key differences between these stages, as well as determining the reasons for the transition from one to the other. To do this, we carry out an analysis of the implementation of BD-driven solutions in public administration during the COVID-19 period, with a focus on the regional level. The analysis is based on the multiple streams theory. The case-study method was used to compare the selected regions. At this stage of the study, a gap in the development of the digital infrastructure in the Russian regions was revealed – a situation where only rich regions can carry out their original solutions, having the opportunity to invest in advance in the development of digital infrastructure, training and original management solutions. As a result of the conducted research, the absence of original digital solutions in the regions was noted. An alternative to using a BD-driven policy is simple digitalization, by which we mean either imitation solutions or blind copying of technological solutions offered by the federal center. In order to switch to BD-driven management, regional administrations need to accumulate expertise, experience in implementing successful digital projects, and make investments in the development of technological infrastructure and training.","PeriodicalId":43338,"journal":{"name":"Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues","volume":null,"pages":null},"PeriodicalIF":0.3,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67915626","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
CORRUPTION AND SUPREME AUDIT INSTITUTIONS IN THE YEMENI PUBLIC SECTOR: AN EMPIRICAL INVESTIGATION 也门公共部门的腐败与最高审计机构:一项实证调查
IF 0.3
Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues Pub Date : 2022-01-01 DOI: 10.17323/1999-5431-2022-0-5-87-109
S. Hazaea, M. Tabash, Jinyu Zhu, S. F. Khatib, Hafedh A. Betami
{"title":"CORRUPTION AND SUPREME AUDIT INSTITUTIONS IN THE YEMENI PUBLIC SECTOR: AN EMPIRICAL INVESTIGATION","authors":"S. Hazaea, M. Tabash, Jinyu Zhu, S. F. Khatib, Hafedh A. Betami","doi":"10.17323/1999-5431-2022-0-5-87-109","DOIUrl":"https://doi.org/10.17323/1999-5431-2022-0-5-87-109","url":null,"abstract":"This study investigates the roles and contributions of Supreme Audit Institutions (SAIs) in anti-corruption in Yemen, focusing on providing new empirical insights into their practical challenges. The study relies on data collected by the Central Organization for Control and Auditing (COCA), reports, and questionnaires. In total, 100 self-administrated questionnaires were distributed and 83 were collected and analysed at a rate of 83 %.. The results show that SAIs contribute significantly to detecting corruption, but they do not prevent corruption due to weak political stability and lack of application of laws. Moreover, SAIs face many obstacles, such as favoritism, weak internal audit systems, political instability, lack of independence and transparency in the financing process. In addition, the funds allocated to the apparatuses are not enough, which can hinder all the supplies, including modern tools of internal control. This study provides recommendations to improve the performance of SAIs, which, in turn, will reduce opportunities for corruption in the public sector. Moreover, to the best of the authors’ knowledge, this is the first empirical study that evaluates the role of SAIs in combating corruption by using reports from the COCA as the institution responsible for detecting corruption and corroborating information received from respondents, as well as transparency of international reports.","PeriodicalId":43338,"journal":{"name":"Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues","volume":null,"pages":null},"PeriodicalIF":0.3,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67917633","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
ARE STATE ENFORCEMENT ACTIVITIES CLIENT CENTRIC? CITIZENS’ PERSPECTIVE 州执法活动是否以客户为中心?市民的观点
IF 0.3
Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues Pub Date : 2022-01-01 DOI: 10.17323/1999-5431-2022-0-3-38-60
Vladimir N. Yuzhakov, E. Dobrolyubova, A. Pokida, N. Zybunovskaya
{"title":"ARE STATE ENFORCEMENT ACTIVITIES CLIENT CENTRIC? CITIZENS’ PERSPECTIVE","authors":"Vladimir N. Yuzhakov, E. Dobrolyubova, A. Pokida, N. Zybunovskaya","doi":"10.17323/1999-5431-2022-0-3-38-60","DOIUrl":"https://doi.org/10.17323/1999-5431-2022-0-3-38-60","url":null,"abstract":"Implementing client-centered culture is seen as one of the core areas for further improvement of public administration in Russia. Traditionally both international and Russian literature reviews client centricity in the context of public service quality. However, the range of functions which aim at fulfilling public interest and entail interaction with citizens goes far beyond public service delivery. The article aims at filling this gap based on developing and testing a methodic approach to evaluating client centricity of state regulatory enforcement bodies from the citizen perspective. Based on the empirical data collected through representative sociological public surveys conducted by RANEPA in 2018-2022, the authors evaluate client centricity of state regulatory enforcement bodies through the lens of key governance quality parameters: validity, effectiveness, and efficiency. It is demonstrated that while there are some positive trends in improved validity and effectiveness of the state regulatory enforcement actions, there have been no efficiency gains in this area. Further improvement of client centricity in regulatory enforcement area calls for simplifying the procedures for citizens to file complaints to the relevant authorities and for improving the effectiveness in reviewing and responding to such complaints. Special attention is required to improve client centricity for distant forms of interaction between citizens applying to state regulatory enforcement bodies for protection of public values (ranging from health and property to environment and personal data) and public authorities (i.e., by post, electronically or by phone).","PeriodicalId":43338,"journal":{"name":"Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues","volume":null,"pages":null},"PeriodicalIF":0.3,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67915364","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
IMPLEMENTATION MODELS FOR THE "SMART CITY" CONCEPT IN THE STRATEGIES FOR SOCIO-ECONOMIC DEVELOPMENT OF LARGE CITIES IN THE RUSSIAN FEDERATION 俄罗斯联邦大城市社会经济发展战略中“智慧城市”概念的实施模式
IF 0.3
Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues Pub Date : 2022-01-01 DOI: 10.17323/1999-5431-2022-0-4-197-223
N. Kostko, I. Pecherkina, A. Popkova
{"title":"IMPLEMENTATION MODELS FOR THE \"SMART CITY\" CONCEPT IN THE STRATEGIES FOR SOCIO-ECONOMIC DEVELOPMENT OF LARGE CITIES IN THE RUSSIAN FEDERATION","authors":"N. Kostko, I. Pecherkina, A. Popkova","doi":"10.17323/1999-5431-2022-0-4-197-223","DOIUrl":"https://doi.org/10.17323/1999-5431-2022-0-4-197-223","url":null,"abstract":"The concept of \"smart city\" is one of the most popular in the practice of urban management around the world. It has been adopted at the federal management level as one of the leading ones for Russian cities. The problem lies in the objectification of the concept in the strategies of socio-economic development of cities. In addition, each concept, including the \"smart city\" has a variety of implementation models. There are technocratic (rating), triple, quarter spiral, etc. The purpose of the work is to determine the types of models for the implementation of the \"smart city\" concept in the strategies of socio-economic development of large Russian cities. The focus of the research is the model of the quarter spiral, which received its author's continuation and refinement as a subject through the strengthening of the nature of its sociality. To achieve this goal, a content analysis of the strategies of socio-economic development of cities in 20 major cities of the Russian Federation was carried out. As a result, it can be argued that the concept of a \"smart city\" is not represented in all strategies of large cities. Where it is stated, the prevailing type of model for the implementation of the concept is the triple helix model (consumer model). The presence of elements of the subject model in strategic documents seems promising.","PeriodicalId":43338,"journal":{"name":"Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues","volume":null,"pages":null},"PeriodicalIF":0.3,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67916516","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
EVALUATING DIGITAL GOVERNMENT PERFORMANCE USING SURVEYS: INTERNATIONAL LITERATURE REVIEW AND PROSPECTS FOR THE FUTURE RESEARCH 利用调查评估数字政府绩效:国际文献综述及未来研究展望
IF 0.3
Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues Pub Date : 2022-01-01 DOI: 10.17323/1999-5431-2022-0-5-152-181
E. Dobrolyubova
{"title":"EVALUATING DIGITAL GOVERNMENT PERFORMANCE USING SURVEYS: INTERNATIONAL LITERATURE REVIEW AND PROSPECTS FOR THE FUTURE RESEARCH","authors":"E. Dobrolyubova","doi":"10.17323/1999-5431-2022-0-5-152-181","DOIUrl":"https://doi.org/10.17323/1999-5431-2022-0-5-152-181","url":null,"abstract":"The use of digital technologies in public administration has become a major trend in both developed and developing countries. Not surprisingly, the research interest to evaluating digital government performance has also increased. Since international indices and national statistics is more focused on evaluating the supply side of government digitalisation, more and more researchers are using survey methods to assess the progress determinants and barriers to digital government success from the demand side. So far, the review of such empirical studies has been quite limited. This paper aims to fill this gap and provides a comprehensive international literature review of using surveys for evaluating digital government performance published in 2011-2021. For the purpose of the study, an analytical framework including four levels of digital government performance (inputs and outputs characterising the government digitalisation process and outcomes and impacts representing public values) as well as cost and risk constructs were proposed and used. The analysis of 216 empirical papers examining digital government performance in over 50 countries from 5 continents demonstrates that survey-based methods are widely used in both developed and developing economies, with varying levels of digital maturity. Several cross-country studies have been identified but most of the papers address digitalisation of public authorities at the national or local level. The core focus of the research is related to the adoption of digital public services and the extent of digital participation among citizens (and, to a much lesser extent, by businesses), while outcomes and societal impacts receive less attention regardless the level of e-government development of the relevant country. Noteworthy, there is growing interest in the issue of digital government risks. It is argued that more efforts should be made to evaluate the outcomes and impacts (public value) of digital government. Prospective research areas also relate to using survey methods to evaluate the performance of digital government in regulatory and enforcement areas, exploring variation of trust in government and trust in technology, measuring perceptions of government digitalisation risks, researching the reasons for avoiding digital interactions with the government on the part of citizens and businesses, and several others.","PeriodicalId":43338,"journal":{"name":"Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues","volume":null,"pages":null},"PeriodicalIF":0.3,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67916711","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
THE READINESS OF INDONESIAN MILLENNIALS TO ACCEPT E-FILING TAX REPORTS SERVICES 印尼千禧一代接受电子报税服务的意愿
IF 0.3
Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues Pub Date : 2022-01-01 DOI: 10.17323/1999-5431-2022-0-6-175-186
Bani Alkausar, Damar Kristanto, Y. Nugroho, Prinintha Nanda Soemarsono, Nitami Galih Pangesti
{"title":"THE READINESS OF INDONESIAN MILLENNIALS TO ACCEPT E-FILING TAX REPORTS SERVICES","authors":"Bani Alkausar, Damar Kristanto, Y. Nugroho, Prinintha Nanda Soemarsono, Nitami Galih Pangesti","doi":"10.17323/1999-5431-2022-0-6-175-186","DOIUrl":"https://doi.org/10.17323/1999-5431-2022-0-6-175-186","url":null,"abstract":"The phenomenon of demographic bonus is one of the opportunities to increase tax revenues since the increase in productive age population will be inversely proportional to the increase in the number of taxpayers in the future. The problem facing the government is still the same, the lack of tax compliance and tax awareness among the taxpayers. One of the services in the field of taxation which is provided by the government, the Directorate General of Taxes, is the online based facility to report taxes through an e-filing system. However, it seems that many millennials, as the successors of the nation’s next-generation, do not utilize the e-filing system well. The current study sought to examine the acceptance process of e-filing technology among the millennials. This study used a quantitative approach with a questionnaire as the research instrument. The population of the study was people who were in the age of millennials, namely those who were between 20 and 40 years old in 2021. The results show that the factors of innovativeness of the millennials are a crucial factor that suggests that e-filing is not difficult to be implemented. Nevertheless, the findings also revealed that there is a risk factor that prevents them from using e-filing. It cannot be denied that millennials may technically not find any problems with the systems implemented. Although the current study showed the implementation of the TAM theory in e-filing issues, there are some limitations. The current study did not show whether there is a difference between the millennials’ behaviour of the acceptance of e-filing and their high or low incomes or their lifestyle.","PeriodicalId":43338,"journal":{"name":"Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues","volume":null,"pages":null},"PeriodicalIF":0.3,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67917438","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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