A. Akhmetova, E. Shevchenko, Taras Sharamko, T. Aleshina
{"title":"INTERNATIONAL EXPERIENCE IN REDUCING THE WAITING TIME FOR PLANNED MEDICAL CARE: THE POSSIBILITY OF APPLYING THIS EXPERIENCE IN RUSSIA","authors":"A. Akhmetova, E. Shevchenko, Taras Sharamko, T. Aleshina","doi":"10.17323/1999-5431-2021-0-4-137-158","DOIUrl":"https://doi.org/10.17323/1999-5431-2021-0-4-137-158","url":null,"abstract":"The imbalance between the demand for health services and their supply leads to a decrease in the availability of health care. The aim of the study is to analyze the key mechanisms of the policy on reducing the waiting time for planned medical care. The issues of ensuring the guarantee for maximum time limits are studied; the foreign experience of managing waiting times for medical care is reviewed, the possibility of applying it in Russian practice is analyzed; the possibilities of reducing waiting times at the level of medical organizations are considered. The review of foreign experience shows a purposeful state policy to reduce waiting times, and allows us to determine the most effective measures. In Russia, the guaranteed maximum patient waiting times are shorter than in most of the countries reviewed, however, state resources do not support these guarantees; there is no unified state approach for monitoring, and no well-thought-out mechanism for their regulation, based on both system capabilities and social needs. Taking into account the studied international and Russian experience, the recommendations for creating a system for managing the waiting time for planned medical care in Russia are proposed.","PeriodicalId":43338,"journal":{"name":"Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues","volume":"1 1","pages":""},"PeriodicalIF":0.3,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67912797","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"REINSTATING GREEK E-GOVERNANCE: A FRAMEWORK FOR E-GOVERNMENT BENCHMARKING, IMPROVEMENT AND GOVERNMENT POLICIES","authors":"Georgios Kontogeorgis, Nikolaos Varotsis","doi":"10.17323/1999-5431-2021-0-6-103-127","DOIUrl":"https://doi.org/10.17323/1999-5431-2021-0-6-103-127","url":null,"abstract":"This paper presents the implementation and evolution of e-governance in Greece as well as offering insights, policies and suggestions for the design of e-government benchmarks. The research objectives of this article are to identify the appraisal of Greece in e-government over time and in relation to other countries as well as the role of internal audit and transparency related to digital public services. The method adopted is through an extensive bibliographic review of the Greek, European and international literature of the thematic field of e-government as well as the presentation of several frameworks to structure the discussion of e-government benchmark design based on a benchmarking with key indicators of published surveys from internationally reputable organizations. The findings of this paper are that Greece proceeded at a very slow pace in its digital transformation, shows shortcomings in e-government policies, records delays in adapting the services requested by citizens, and no matter the lack of investment in technological infrastructure, the effectiveness of e-governance presupposes proactiveness. Nevertheless, another key conclusion of the research is that Greece is far from the average performance of e-government in the European Union due to its chronic economic problems, the lack of technological equipment and the lack of overall orientation in e-government. Furthermore, this paper can be a measure of comparison for other countries that have similar characteristics to Greece in order to improve e-governance.","PeriodicalId":43338,"journal":{"name":"Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues","volume":"1 1","pages":""},"PeriodicalIF":0.3,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67912885","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"REPRESENTATIVE BUREAUCRACY, IMMIGRANTS, AND TRUST IN GOVERNMENT: A CROSS-NATIONAL STUDY","authors":"Jesse Campbell","doi":"10.17323/1999-5431-2021-0-6-7-23","DOIUrl":"https://doi.org/10.17323/1999-5431-2021-0-6-7-23","url":null,"abstract":"Building a civil service that reflects the diversity of the population it serves can increase bureaucratic legitimacy and the fairness of public service provision. In this study, I draw on symbolic representation theory and argue that the impact of representative bureaucracy on trust in government can vary by citizen immigration status. Combining microlevel demographic and opinion data from respondents in 43 countries and country-level estimates of the representativeness of government personnel, I implement a series of multi-level models to test the theory. The analysis suggests that the representativeness of government bureaucracy does not affect trust in the average case but is a significant factor for first generation immigrants. This study provides new evidence for the trust-enhancing effect of representative bureaucracy among minority stakeholders. I discuss how a cross-national approach can further enrich the theoretical landscape of the representative bureaucracy construct.","PeriodicalId":43338,"journal":{"name":"Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues","volume":"1 1","pages":""},"PeriodicalIF":0.3,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67913752","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"DEVELOPMENT THROUGH INTERVENTION? REVISITING CRITICISM OF HUNGARIAN DEMOCRACY","authors":"Márton Gellén","doi":"10.17323/1999-5431-2021-0-6-84-102","DOIUrl":"https://doi.org/10.17323/1999-5431-2021-0-6-84-102","url":null,"abstract":"Hungarian public administration culture has traditionally been considered as overtly legalistic and proceduralist, which appears to be in contrast with claims of weakening the rule of law or facing sanctions under Article 7 of the Treaty of the European Union. This article offers an overview on the criticisms put forth by academic writers and EU institutions regarding the Hungarian development path and puts them into the wider context of democratization through transaction (transitology, democracy export) theory. The article compares findings of contemporary interventionist authors with the propositions of such iconic writers as Dankwart Rustow (1970) and Samuel P. Huntington (1984) and attempts to connect the dots between these realms of thought. These authors all share the view that democracy shall be exported the more and quicker the better. Transitology, though, has had its critics, while contemporary interventionist theory appears to be rather monolithic without considerable criticism. The article uses the approach of Payne (2006), and of other authors, to question various statements of contemporary interventionists. Not least, recent developments in Afghanistan provide historical evidence that the ambitions of transactional democratisation are predetermined to fall short on non-democratic institutions imposing democracy using non-democratic measures on recipients of various sorts.","PeriodicalId":43338,"journal":{"name":"Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues","volume":"1 1","pages":""},"PeriodicalIF":0.3,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67914359","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"MANAGEMENT OF INNOVATIVE SYSTEMS: FROM NATIONAL TO LOCAL LEVEL","authors":"Kirill Tyurchev","doi":"10.17323/1999-5431-2021-0-4-185-206","DOIUrl":"https://doi.org/10.17323/1999-5431-2021-0-4-185-206","url":null,"abstract":"One of the key tasks of the authorities at all levels is to increase competitiveness and accelerate economic growth. In foreign literature, a lot of works are devoted to the study of innovations and their role in the development of states. A number of authors consider the problems related to the direct management of innovation systems, researching and analyzing from different points of view. The purpose of this article is to acquaint the interested circle of readers with the evolution of approaches to the management of innovative systems from the national level to the local one, with the current research results and their directions.","PeriodicalId":43338,"journal":{"name":"Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues","volume":"58 1","pages":""},"PeriodicalIF":0.3,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67912844","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"ETHICAL RISKS IN PUBLIC-PRIVATE PARTNERSHIPS: THE CASE OF LAHORE WASTE MANAGEMENT COMPANY","authors":"Zubair Syed Sohaib, A. Mukaram, Saeed Aamir","doi":"10.17323/1999-5431-2021-0-5-56-72","DOIUrl":"https://doi.org/10.17323/1999-5431-2021-0-5-56-72","url":null,"abstract":"The world is coming up with new solutions to old problemsin orderto improve efficiency and effectiveness in public service delivery. Public-Private Partnership (PPP) isarelatively new form of participatory governance. This approach is linked with New Public Management (NPM) and, since its inception, the private sector has taken over the entire world despite incongruence and incompatibility in indigenous values and cultures. PPPis also claimed to be the best solution in terms of service delivery; however, its effectiveness is yet to be achieved. The purpose of this study is to find the effectiveness ofthePPP mode of governance. This study is qualitative in nature and has taken one entity based on PPP as a case,i.e. Lahore Waste Management Company (LWMC),in orderto study the impact of this solution to all,theills of public service delivery. Fourteen officialswere interviewed in this studyof LWMC (a quasi-governmental institution) and its private partners. Findings suggest that this PPP mode has major ethical risks in the form of lack of transparency in awarding contracts, equity-efficiency trade-off, overall conflict of philosophy of public and private sector, low professionalism, value for money (compromise on cost and quality), and weak accountability mechanisms.","PeriodicalId":43338,"journal":{"name":"Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues","volume":"1 1","pages":""},"PeriodicalIF":0.3,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67912880","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"PALESTINIAN LOCAL GOVERNMENT: ISSUES OF LEGAL AND INSTITUTIONAL FRAMEWORKS","authors":"F. Qawasmeh, Kuppusamy Singaravelloo, R. Ariffin","doi":"10.17323/1999-5431-2021-0-6-146-171","DOIUrl":"https://doi.org/10.17323/1999-5431-2021-0-6-146-171","url":null,"abstract":"In the public administration field, the legislative, executive and judicial frameworks should be consistent. The institutional framework of the Palestinian local government, however, seems largely impacted by an incoherent legal framework. Against this backdrop, this study describes the current local government institutional framework. Secondly, this study investigates the current issues relating to the legal and institutional frameworks of the Palestinian local government. A qualitative research approach was adopted to collect data in order to achieve the objectives of the study. The present research utilizes a combination of primary and secondary data. Nine interviews were conducted to gather the primary data, while scholarly works and government documents were used for gathering secondary data. The results show that fully governmental institutions are the most active within the institutional framework while non-governmental institutions are less active. The results also show that the primary obstacle for an efficient legal framework is due to previous laws, overlapping powers and weak legal practices. Furthermore, the institutional framework suffers from deformed structure and weak integration. The discussion section revealed that the current local government system can be best described as a “Chaotic Hybrid System”. When comparing the empirical results with the theoretical concepts, it is indicated that the current local government structure reflects the Public Choice Theory perspective, which advocates for horizontal and vertical fragmentation. However, the Israeli occupation and international funds seem to contribute to complicating the fragmentation of the structure. The structure hence could be described as “Altered Fragmented Structure”.","PeriodicalId":43338,"journal":{"name":"Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues","volume":"1 1","pages":""},"PeriodicalIF":0.3,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67913736","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"GEARING PUBLIC SECTOR MANAGEMENT EDUCATION CURRICULUM IN THE PHILIPPINES IN RESPONSE TO 21ST CENTURY NEEDS","authors":"P. Aquino Jr., R. Jalagat Jr.","doi":"10.17323/1999-5431-2021-0-6-172-191","DOIUrl":"https://doi.org/10.17323/1999-5431-2021-0-6-172-191","url":null,"abstract":"The UNESCO World Conference on Higher Education, held in Paris, France in October 1998, adopted a universal declaration on the need for a new vision and paradigm in higher education responsive to the challenges of the 21st century. This study is an effort to answer this call but only in the limited field of public sector management education curriculum at the Master’s level. This study attempted an evaluation of existing curricula in terms of the responsive objectives in knowledge, skills, and values as well as the perceived gap between theory and practice. Further, it sought to identify any differences among school administrators, faculty, and students including practitioners in their perceptions regarding these objectives. The study used a three-staged survey to surface data as basics for the proposed curriculum. The first stage was a request for printed materials of the Master in Public Administration/counterpart courses from 66 educational institutions. The second stage was a questionnaire to which 69/132 (52%) school administrators, 112/198 (56.5%) faculty, 188/330 (56.9%) students, and 76/76 (100%) are practitioners, representing an overall 60.4 percent retrieval rate. The questionnaires sought answers to the specific sub-problems of the study. The third questionnaire was sent to all respondents who replied to the second questionnaire; their opinion on the proposed objectives and courses/subjects were sought. Based on the findings, the researchers developed the proposed curriculum. This curriculum in conformity with the Commission on Higher Education standards consists of the following: 1. Core/Professional Orientation (12 units), Theory and Practice of Governance (3 units), Human Behavior in Organization (3 units), Leadership and Organization Change (3 units), Administrative Laws (3 units); 2. Research and Evaluation (6 units), Quantitative Methods of Management and Statistics (3 units), Research Techniques (3 units); 3. Major Subjects (15 units) on any of the following: Economic Development (3 units), Development Administration (3 units), Communication and Information Management (3 units), Public Management Issues (3 units), Ethics and Accountability in the Public Service (3 units), Environmental Management (3 units); 4. Thesis Writing (6 units). This study will be useful to schools or will offer a public sector management education course at the Master’s level as well as to the Commission on Higher Education for standard setting.","PeriodicalId":43338,"journal":{"name":"Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues","volume":"1 1","pages":""},"PeriodicalIF":0.3,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67913759","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"ASSESSMENT OF THE CUSTOMS ADMINISTRATION EFFICIENCY AS A TOOL FOR THE DEVELOPMENT OF THE EAEU","authors":"R. Davydov","doi":"10.17323/1999-5431-2021-0-4-7-35","DOIUrl":"https://doi.org/10.17323/1999-5431-2021-0-4-7-35","url":null,"abstract":"The article deals with the topical issue of assessing the efficiency of customs administration as one of the tools for the development of the Eurasian Economic Union (hereinafter - the EAEU). It is noted that there are significant differences in approaches to assessing customs administration in the EAEU member states, which creates obstacles to further integration of the EAEU. A comparative analysis of the existing systems for assessing the activities of the customs authorities of the EAEU countries is carried out, which implies the need for unification and standardization of customs operations and procedures, customs administration in general. Based on a comparative analysis of the customs practice of the EAEU countries, as well as existing international experience in unifying the work of customs administrations for the development of economic integration, a proposal was put forward based on the case study of the EU to harmonize the systems for assessing the efficiency of customs administration in the Eurasian Economic Union as a tool for its economic development.","PeriodicalId":43338,"journal":{"name":"Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues","volume":"1 1","pages":""},"PeriodicalIF":0.3,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67912548","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"CITY MANAGER IN RUSSIA: BALANCE OF INTERESTS OR CONFLICT RISKS?","authors":"E. Frolova, O. Rogach, V. Shalashnikova","doi":"10.17323/1999-5431-2021-0-4-114-136","DOIUrl":"https://doi.org/10.17323/1999-5431-2021-0-4-114-136","url":null,"abstract":"The research is aimed at developing ideas and approaches to the implementation of the city manager model in modern Russian conditions. The research focuses on professionalization of municipal management, the practice of contractual hiring of city managers. There has recently been the acute controversy whether it is appropriate to implement the \"city manager\" model in modern Russian conditions, as there are cases of conflict interactions in political practice with the participation of a city manager. to the current study aimed to determine whether it is possible to balance interests and level conflict risks while optimizing the system for selecting and retaining professional personnel in municipalities. In order to answer this question we carried out a qualitative analysis of modern domestic and foreign studies, selected with the principle of scientific sources differentiation, as well as an expert survey of the heads of local authorities (582 experts from 76 regions of the Russian Federation), which made it possible to eliminate the \"gap\" between the theoretical substantiation models of a city manager in scientific literature and its real application in modern conditions. As a result of the study, the advantages and disadvantages of the \"city manager\" model were found, and the key mechanisms for reducing conflict risks during its implementation were identified. Based on the results obtained, we developed recommendations for changing the practice of hiring a city manager, which will eliminate the element of competition and confrontation in his interactions with the Head of the municipality, defining the hierarchical statuses of the two key figures of the municipality.","PeriodicalId":43338,"journal":{"name":"Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues","volume":"1 1","pages":""},"PeriodicalIF":0.3,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67912624","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}