恢复希腊电子政务:电子政务基准、改进和政府政策的框架

IF 0.2 Q4 PUBLIC ADMINISTRATION
Georgios Kontogeorgis, Nikolaos Varotsis
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引用次数: 2

摘要

本文介绍了希腊电子政务的实施和演变,并为电子政务基准的设计提供了见解、政策和建议。本文的研究目标是确定希腊在电子政务方面的长期评价,以及与其他国家的关系,以及与数字公共服务相关的内部审计和透明度的作用。采用的方法是通过对希腊、欧洲和国际电子政务专题领域的文献进行广泛的书目审查,并提出几个框架,以国际知名组织公布的调查的关键指标为基准,组织电子政务基准设计的讨论。本文的研究结果表明,希腊的数字化转型速度非常缓慢,电子政务政策存在缺陷,公民要求的服务适应出现延迟,无论缺乏技术基础设施投资,电子政务的有效性都是以主动性为前提的。然而,研究的另一个关键结论是,由于长期的经济问题,技术设备的缺乏以及电子政务缺乏总体定位,希腊的电子政务绩效远未达到欧盟的平均水平。此外,本文还可以为其他与希腊具有相似特征的国家提供比较措施,以改善电子政务。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
REINSTATING GREEK E-GOVERNANCE: A FRAMEWORK FOR E-GOVERNMENT BENCHMARKING, IMPROVEMENT AND GOVERNMENT POLICIES
This paper presents the implementation and evolution of e-governance in Greece as well as offering insights, policies and suggestions for the design of e-government benchmarks. The research objectives of this article are to identify the appraisal of Greece in e-government over time and in relation to other countries as well as the role of internal audit and transparency related to digital public services. The method adopted is through an extensive bibliographic review of the Greek, European and international literature of the thematic field of e-government as well as the presentation of several frameworks to structure the discussion of e-government benchmark design based on a benchmarking with key indicators of published surveys from internationally reputable organizations. The findings of this paper are that Greece proceeded at a very slow pace in its digital transformation, shows shortcomings in e-government policies, records delays in adapting the services requested by citizens, and no matter the lack of investment in technological infrastructure, the effectiveness of e-governance presupposes proactiveness. Nevertheless, another key conclusion of the research is that Greece is far from the average performance of e-government in the European Union due to its chronic economic problems, the lack of technological equipment and the lack of overall orientation in e-government. Furthermore, this paper can be a measure of comparison for other countries that have similar characteristics to Greece in order to improve e-governance.
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来源期刊
CiteScore
1.10
自引率
33.30%
发文量
9
期刊介绍: PUBLIC ADMINISTRATION ISSUES is a scientific peer-reviewed journal published by the National Research University High School of Economics (NRU HSE).The journal is published quarterly in Russian, and contains original articles by Russian and foreign authors. In addition, a special English language issue containing original articles by Russian and foreign authors has been published since 2014. The editorial board consists of leading Russian and foreign scientists in the field of public administration as well as prominent practitioners. The journal is indexed in the international databases: Scopus, RePEc, EBSCOand the Russian Science Citation Index (RSCI) on the platform of Web of Science. In addition, the journal is on the list of key peer-reviewed scientific journals and publications that the Higher Certification (Attestation) Commission in the RF Education Ministry recommends for publishing the main scientific results of theses for PhD and doctoral degrees in Economics, Sociology and Law. The journal focuses on the following subject areas: − Current theories of public administration. − Theoretical fundamentals of economic and social policy − Factors and Assessment of efficiency in public and municipal administration. − Innovations in the system of public and municipal administration. − Planning and forecasting in the system of public and municipal administration. − Staff of the state and municipal service. Management of personnel in public and municipal bodies and in organizations of the public sectors. − Financial, logistical and information resources of the state and municipalities. − Public service. − Functional features of public sector organizations. − Partnership of the state and municipalities with nongovernmental nonprofit organizations. Economic and administrative challenges facing “third sector.” - Development of education programs on public administration.
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