Yu-Kang Lee, Chun-Tuan Chang, You Lin, Zhao-Hong Cheng
{"title":"Heads-down tribes across four Asian countries: antecedents of smartphone addiction","authors":"Yu-Kang Lee, Chun-Tuan Chang, You Lin, Zhao-Hong Cheng","doi":"10.1504/IJMC.2017.10004836","DOIUrl":"https://doi.org/10.1504/IJMC.2017.10004836","url":null,"abstract":"Mobile technologies have changed the way people interact with surroundings. We propose a theoretical model to explain the influences of social interaction anxiety and materialism on the utilitarian and self-expressive benefits associated with smartphones, and how these benefits lead to the development of smartphone addiction. Locus of control is proposed as the moderator between the benefits and addiction. Empirical data from four major Asian countries - China (n = 358), Japan (n = 308), South Korea (n = 292) and Taiwan (n = 342) - were analysed with structural equation modelling. The results suggest that materialistic users tend to perceive smartphones as having both self-expressive and utilitarian benefits and that such perception may lead to smartphone addiction. However, the relationship between social interaction anxiety and these two types of benefits differs somewhat across the four countries. Social interaction anxiety positively relates to self-expressive and utilitarian benefits only in China, not in Taiwan, South Korea or Japan. Finally, multi-group analysis confirms that locus of control moderates the relationship between self-expressive benefits and smartphone addiction only in China and that locus of control moderates the relationship between utilitarian benefits and smartphone addiction in China, South Korea and Taiwan.","PeriodicalId":433337,"journal":{"name":"Int. J. Mob. Commun.","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125345206","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"An extended technology acceptance model for predicting smartphone adoption among young consumers in Greece","authors":"Irini Rigopoulou, I. Chaniotakis, J. Kehagias","doi":"10.1504/IJMC.2017.10004834","DOIUrl":"https://doi.org/10.1504/IJMC.2017.10004834","url":null,"abstract":"This study aims to investigate the effect of variables related to innovation diffusion theory and value consumption theory on young consumers' intentions in the mobile/wireless market. Using the expanded proposed conceptual model, the authors aim to address personal and social issues surrounding smartphone adoption. Based on a quantitative empirical study of 310 respondents, the proposed model suggests that the constructs under examination are linked through established relationships. More specifically, the 'intention to buy a smartphone' is affected by 'perceived usefulness', 'perceived ease of use' and 'materialistic values'. Perceived usefulness (PU) is strongly affected by 'perceived compatibility', which is affected by 'social influence'. 'Materialistic values' are positively influenced by 'social values', which are affected by 'social influence'. Finally, 'perceived ease of use' (PEoU) is influenced by 'perceived behavioural control'. It is argued that the combined use of the value consumption and innovation diffusion theories in the context of the Technology Acceptance Model (TAM) and the Theory of Planned Behaviour (TPB) provides a more integrated theoretical framework to further investigate consumers' behavioural intentions towards technology-related product categories with significant theoretical and managerial implications.","PeriodicalId":433337,"journal":{"name":"Int. J. Mob. Commun.","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123377427","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Maintaining customer-brand relationships in the mobile industry: the mediation effects of brand relationship benefits and quality","authors":"Li-Chun Hsu, Dah-Kwei Liou","doi":"10.1504/IJMC.2017.10004835","DOIUrl":"https://doi.org/10.1504/IJMC.2017.10004835","url":null,"abstract":"This study focuses on customers pursuing mobile products in order to attain brand relationship benefits (BRB). This research investigates the antecedents and consequences of BRB and brand relationship quality (BRQ) in the mobile industry. This research adopted structural equation modelling to test the proposed model and had a research sample of 310 smartphone consumers in Taiwan. The results indicate that fashion innovativeness and fashion involvement influence hedonic benefit from the fashion approach of customers' psychological attributes. From the utilitarian approach of product attributes on mobile, usability influences functional benefit, and convenience influences special treatment benefit. Hedonic benefit, functional benefit, and special treatment benefit, all influence BRQ. In addition, BRQ influences repurchase intention. BRB are the mediators between the antecedents and BRQ. BRQ is the mediator between BRB and repurchase intention. As an academic contribution, this study filled a void in this area, as most of the previous studies in this area focused on the influence of service relationship on the relationship benefits and relationship quality rather than on the influence of brand relationship issues. From a managerial standpoint, this study can assist mobile providers to understand which approaches influence customers' repurchase intention.","PeriodicalId":433337,"journal":{"name":"Int. J. Mob. Commun.","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124064219","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Wang Feng, Jiyan Zhou, Chen Dan, Zhou Peiyan, Zhang Li
{"title":"Research on mobile commerce payment management based on the face biometric authentication","authors":"Wang Feng, Jiyan Zhou, Chen Dan, Zhou Peiyan, Zhang Li","doi":"10.1504/IJMC.2017.10003253","DOIUrl":"https://doi.org/10.1504/IJMC.2017.10003253","url":null,"abstract":"This paper mainly put forward the mode of identification and secure payment based on face recognition from a face bio-identification perspective. With the technology of face recognition, the general framework of mobile commerce and the management processes are designed and constructed in this paper. The proposed management solution of anonymous payment, based on face identity, is an important method for m-commerce privacy protection. Users only need a payment expression to replace traditional payment, random verification code input and other cumbersome process, which not only frees mobile users from remembering a lot of numeric passwords but also avoids potential hazards, such as password disclosure, forgotten, lost and illegal access. This paper presents an innovative digital solution to the secure payments in mobile commerce, which greatly enhances the safety and efficiency of mobile payment system and boosts the rapid and humanistic development of mobile commerce by technological means.","PeriodicalId":433337,"journal":{"name":"Int. J. Mob. Commun.","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123789898","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Knowledge sharing in open source mobile applications project","authors":"A. E. Widjaja, J. Chen, Quang-An Ha, Binshan Lin","doi":"10.1504/IJMC.2017.10003254","DOIUrl":"https://doi.org/10.1504/IJMC.2017.10003254","url":null,"abstract":"The very rapid adoption of mobile devices has attracted Open Source Mobile Application (OSMA) developers to create OSMAs and deliver them to the market. However, the majority of mobile communication studies have examined mobile applications from the end-users' perspective, and relatively little is known from the developers' side. As such, this research aims to investigate the developers' knowledge sharing behaviours within the context of OSMA development project. Drawing from social capital theory and the team cognition literature, the present study developed a research framework that viewed OSMA development project as involving both a virtual community and virtual team. We found that some dimensions of social capital and team cognition positively affect knowledge sharing. Meanwhile, social capital is found to positively influence team cognition. The implications and contributions of this study to the literature are discussed in the article.","PeriodicalId":433337,"journal":{"name":"Int. J. Mob. Commun.","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124919406","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A secure privacy and authentication protocol for passive RFID tags","authors":"Chia-Hui Wei, M. Hwang, Augustin Yeh-Hao Chin","doi":"10.1504/IJMC.2017.10003252","DOIUrl":"https://doi.org/10.1504/IJMC.2017.10003252","url":null,"abstract":"A privacy and authentication protocol (PAP) requires a tag to perform four simple operations in mobile communications: comparing two numbers used to execute a hash function, storing and retrieving a number in users' memory banks, and flipping a bit. In this paper, we will propose an improved PAP which is well secured and efficient in a small amount of computations and is also capable of dealing with both privacy and authentication.","PeriodicalId":433337,"journal":{"name":"Int. J. Mob. Commun.","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126913379","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Users' intentions on the mobile securities trading system","authors":"Kuang-Hsun Shih, Ming-Fang Lee","doi":"10.1504/IJMC.2017.10003251","DOIUrl":"https://doi.org/10.1504/IJMC.2017.10003251","url":null,"abstract":"Due to the development of wireless technology and the popularity of mobile devices, major securities dealers have developed mobile trading platforms and aggressively promoted their mobile trading services to customers. Therefore, improving the service quality of mobile trading systems has become one of the concerning issues for securities dealers. Improvement of the service quality for mobile trading systems can provide a good service environment for the mobile trading platform. Good customer relationship management (CRM) can facilitate the positive attitude of investors towards the securities industry, thus enhancing customer loyalty and reducing their intentions to switch. This study aims to explore customers' mobile trading behaviour, with customers' attitudes and their intentions as the framework for this research, in order to determine customers' intentions regarding the use of mobile trading services. Through both literature review and empirical analysis, this study explores the correlations among dimensions of CRM, service quality, customer attitudes, and customer intentions. The research subjects are the mobile trading customers. The correlation analysis is conducted through structural equation modelling (SEM) to help the securities dealers learn about the different customer demands in the mobile trading system, thus enhancing users' intentions regarding mobile trading services. The research findings can serve as a reference to the existing or new securities dealers in developing their mobile trading systems.","PeriodicalId":433337,"journal":{"name":"Int. J. Mob. Commun.","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114959949","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Attitudes towards mobile phone usage in public places among young Saudi adults","authors":"R. Opoku","doi":"10.1504/IJMC.2017.10003250","DOIUrl":"https://doi.org/10.1504/IJMC.2017.10003250","url":null,"abstract":"This study investigates young Saudis' attitudes towards social acceptance of mobile phones in public places and how these attitudes affect their usage. A survey was conducted among young Saudi adult mobile phone users and the sample consisted of 727 respondents. A structural equation model was developed to test the hypotheses in this study. Collectively, the results indicate that it is neither acceptable for someone to accept a mobile call while praying in mosque or in class nor answer a mobile phone if it were to ring at both places. However, attitudes towards mobile phone use in other public places depend on intra-cultural variations within Saudi Arabia. Further, these attitudes significantly affect the usage frequency of mobile phones. Usage frequency in turn is affected by gender and work status. Practical implications are also discussed.","PeriodicalId":433337,"journal":{"name":"Int. J. Mob. Commun.","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114191642","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Users' intention to disclose location on location-based social network sites (LBSNS) in mobile environment: privacy calculus and Big Five","authors":"J. Chen, Bo-chiuan Su, Hoang Manh Quyet","doi":"10.1504/IJMC.2017.10003255","DOIUrl":"https://doi.org/10.1504/IJMC.2017.10003255","url":null,"abstract":"Location-based social network sites (LBSNS) are the integrations of social network service and location-based service. In this study, we examine two opposite factors, the benefits and privacy concerns, which affect the disclosure intention of users on LBSNS in a mobile environment. We utilise the privacy calculus perspective framework on the disclosure intention of location information. Also, the Big Five model is used to examine the impacts of dispositional factors, such as personality traits, on the concern for privacy. The privacy control, legislation awareness and privacy invasion are control variables for both disclosure intention and privacy concern. Data were collected from 298 respondents residing in Ho Chi Minh City, Vietnam. The results indicate that the legislation awareness does not seem to exert a significant influence on both privacy concerns and disclosure intention; it can be explained by the poor effectiveness of legislation in a developing country like Vietnam. However, we clearly found that the benefits and privacy concerns have the opposite influence on behavioural decisions of social network users, with the former positively affecting disclosure intention and latter negatively. Moreover, findings in the study show that perceived benefits such as connectedness, locatability and personalisation have stronger effects than privacy concerns do.","PeriodicalId":433337,"journal":{"name":"Int. J. Mob. Commun.","volume":"45 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124939772","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Factors affecting users' mobile technology usage intentions: an example of QR code scanning for mobile commerce","authors":"B. Ho, J. Yang","doi":"10.1504/IJMC.2017.10001842","DOIUrl":"https://doi.org/10.1504/IJMC.2017.10001842","url":null,"abstract":"Mobile commerce is supported by mobile technologies called applications (apps) installed on mobile devices. This study uses QR code, one of the most compelling apps for mobile commerce, as research context example attempts to explore factors that affecting users' mobile technology usage intentions. We use the theory of reasoned action (TRA) as a research framework. Structural equation modelling analysis was conducted using SmartPLS 3.0 with 172 samples. All of the hypotheses are supported by significant path coefficients and high levels of R². While this appears to be a perfect result, it does not explain phenomena that the authors observed during sampling procedures and could not by itself solve the problems that marketers face in their promotion of mobile QR code usage. Therefore, the study was extended through qualitative analysis. We determined that there are four reasons that individuals cannot scan QR codes and six factors in limited usage, which explain customers' scanning willingness and are crucial to future practice. Finally, this paper discusses practical and academic implications and recommendations based on these findings.","PeriodicalId":433337,"journal":{"name":"Int. J. Mob. Commun.","volume":"81 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-03-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116262173","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}