Journal of Behavioral Public Administration最新文献_第3页

Nudges to Increase Completion of Welfare Applications 推动提高福利申请的完成度

Journal of Behavioral Public Administration Pub Date : 2021-06-29 DOI: 10.17848/pb2020-30

C. O’Leary, Dallas Oberlee, Gabrielle Pepin

引用次数: 0

Does mislabeling COVID-19 elicit the perception of threat and reduce blame? 错误标记COVID-19是否会引发威胁的感知并减少指责?

Journal of Behavioral Public Administration Pub Date : 2021-05-30 DOI: 10.30636/JBPA.42.225

Chengxin Xu, Yixin Liu

{"title":"Does mislabeling COVID-19 elicit the perception of threat and reduce blame?","authors":"Chengxin Xu, Yixin Liu","doi":"10.30636/JBPA.42.225","DOIUrl":"https://doi.org/10.30636/JBPA.42.225","url":null,"abstract":"Associating a life-threatening crisis with a geographic locality can stigmatize people from that area. However, such a strategy may reduce the public blame attributed to the government because the perceived foreign threat establishes a scapegoat, which transfers that blame. In the context of the COVID-19 pandemic, we investigated whether the “Chinese Virus” label placed on COVID-19 has elicited opposition to Chinese immigrants and reduced public blame attributed to the federal government. We used a survey experiment during the COVID-19 pandemic, and a list experiment to measure perceived threat. The descriptive analysis suggested a negative attitude toward Chinese immigrants overall, in which conservatives expressed stronger negative attitudes than did liberals and moderates. While labelling COVID-19 as the “Chinese Virus” did not make a difference overall, our exploratory results shows that it led to a significant increase in liberals’ perception that Chinese immigrants are a threat. However, the “Chinese Virus” label showed no effect overall in reducing the extent to which either liberals or conservatives’ attributed blame to the federal government.","PeriodicalId":407938,"journal":{"name":"Journal of Behavioral Public Administration","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125748269","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

Public support for ‘soft’ versus ‘hard’ public policies: Review of the evidence 公众对“软”与“硬”公共政策的支持:证据回顾

Journal of Behavioral Public Administration Pub Date : 2021-05-28 DOI: 10.30636/JBPA.42.220

Sanchayan Banerjee, M. Savani, G. Shreedhar

{"title":"Public support for ‘soft’ versus ‘hard’ public policies: Review of the evidence","authors":"Sanchayan Banerjee, M. Savani, G. Shreedhar","doi":"10.30636/JBPA.42.220","DOIUrl":"https://doi.org/10.30636/JBPA.42.220","url":null,"abstract":"This article reviews the literature on public support for ‘soft’ versus ‘hard’ policy instruments for behaviour change, and the factors that drive such preferences. Soft policies typically include ‘moral suasion’ and educational campaigns, and more recently behavioural public policy approaches like nudges. Hard policy instruments, such as laws and taxes, restrict choices and alter financial incentives. In contrast to the public support evidenced for hard policy instruments during COVID-19, prior academic literature pointed to support for softer policy instruments. We investigate and synthesise the evidence on when people prefer one type of policy instrument over another. Drawing on multi-disciplinary evidence, we identify perceived effectiveness, trust, personal experience and self-interest as important determinants of policy instrument preferences, along with broader factors including the choice and country context. We further identify various gaps in our understanding that informs and organise a future research agenda around three themes. Specifically, we propose new directions for research on what drives public support for hard versus soft behavioural public policies, highlighting the value of investigating the role of individual versus contextual factors (especially the role of behavioural biases); how preferences evolve over time; and whether and how preferences spillovers across different policy domains.","PeriodicalId":407938,"journal":{"name":"Journal of Behavioral Public Administration","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-05-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114132411","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 6

Encouraging firms to adopt beneficial new behaviors: Lessons from a large-scale cluster-randomized field experiment 鼓励企业采用有益的新行为:来自大规模集群随机实地实验的经验教训

Journal of Behavioral Public Administration Pub Date : 2021-03-24 DOI: 10.30636/JBPA.41.146

Robert Tilleard, G. Bremner, T. Middleton, Esme Turner, D. Holdsworth

引用次数: 1

Editorial: Continuity and change 社论:连续性和变化

Journal of Behavioral Public Administration Pub Date : 2021-01-13 DOI: 10.30636/JBPA.41.246

S. Jilke

引用次数: 0

Good for you or good for us? A field experiment on motivating citizen behavior change 对你好还是对我们好?激励公民行为改变的实地实验

Journal of Behavioral Public Administration Pub Date : 2020-12-29 DOI: 10.30636/jbpa.41.207

Syon P. Bhanot

{"title":"Good for you or good for us? A field experiment on motivating citizen behavior change","authors":"Syon P. Bhanot","doi":"10.30636/jbpa.41.207","DOIUrl":"https://doi.org/10.30636/jbpa.41.207","url":null,"abstract":"In recent years, public sector agencies have increasingly been moving citizen services online to reduce administrative burdens for citizens and costs for governments. However, motivating citizens to make the transition to online services can be difficult. In this paper, I report on a randomized control trial with the Philadelphia Licenses and Inspections Department, testing a letter intervention with 11,579 rental license holders designed to encourage them to register for an account and renew online. Subjects were randomly assigned to either a control group that did not receive a letter or one of three treatment groups: 1) Standard (a simple reminder letter); 2) Personal Benefits (a letter with added language emphasizing the reduced burden for citizens from online renewal); and 3) City Benefits (a letter with added language emphasizing the benefits to the city from online renewal). I find a statistically significant, positive effect of letter receipt on both online registration and renewal; for example, the treatment letters increased the probability of renewing at least one license online from 12.3% in the control to 20.4% for the treatments pooled together. Furthermore, the City Benefits letter was the least effective treatment, though there were only small differences between treatments. Finally, the letters were generally more effective for subjects not residing in Philadelphia, suggesting that “nudge” campaigns to reduce administrative burden may be most effective for those facing the highest burdens from in-person public service delivery.","PeriodicalId":407938,"journal":{"name":"Journal of Behavioral Public Administration","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125541889","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 4

What makes us tolerant of administrative burden? Race, representation, and identity 是什么让我们能容忍行政负担?种族、代表权和身份

Journal of Behavioral Public Administration Pub Date : 2020-12-23 DOI: 10.30636/jbpa.41.201

D. Johnson, Alexander Kroll

引用次数: 7

Compared to whom? Social and historical reference points and performance appraisals by managers, students, and the general public 和谁相比?社会和历史的参考点和绩效评估由管理人员，学生，和一般公众

Journal of Behavioral Public Administration Pub Date : 2020-12-23 DOI: 10.30636/jbpa.41.149

A. Rutherford, Thomas M. Rabovsky, M. Darnley

引用次数: 2

The role of organized groups in administrative burdens of property taxation 有组织团体在财产税行政负担中的作用

Journal of Behavioral Public Administration Pub Date : 2020-12-23 DOI: 10.30636/jbpa.41.179

Iuliia Shybalkina

引用次数: 3

Personality traits in citizen expectations towards public services 公民对公共服务期望的人格特征

Journal of Behavioral Public Administration Pub Date : 2020-12-23 DOI: 10.30636/jbpa.41.203

Morten Hjortskov

{"title":"Personality traits in citizen expectations towards public services","authors":"Morten Hjortskov","doi":"10.30636/jbpa.41.203","DOIUrl":"https://doi.org/10.30636/jbpa.41.203","url":null,"abstract":"Prior expectations are an important determining factor of how citizens evaluate politicians, government and public services. Typically, citizen expectations are divided into two main categories: predictive (“will”) expectations and normative (“should”) expectations. Theories of expectations say that predictive expectations are the sterile and indifferent prediction of future events, while normative expectations have a foundation in personal norms and values and express how the world should look according to the individual. Therefore, normative expectations should have antecedents more closely related to the individual’s personality than predictive expectations. However, these theoretical claims regarding the nature of the two different expectation types have not yet been tested empirically. Examining broad personality traits (Big Five) and The Maximizing Tendency trait, this exploratory study analyzes whether different personality antecedents explain the two types of expectations. Results show that the personality traits agreeableness, conscientiousness, and openness correlate positively, and extraversion negatively, with normative expectations. None of the traits correlate with predictive expectations. These results have implications for politicians’ efforts to shape citizens’ expectations, the citizen satisfaction literature, including work considering the expectation-disconfirmation model, and for further research on citizen expectations.","PeriodicalId":407938,"journal":{"name":"Journal of Behavioral Public Administration","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123216891","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2