Journal of Transnational Management最新文献_第9页

Editorial 编辑

Journal of Transnational Management Pub Date : 2017-01-02 DOI: 10.1080/15475778.2017.1274615

K. Becker

引用次数: 0

An integrated model of the effects of service evaluation, corporate image, and switching barriers on customer loyalty 服务评价、企业形象和转换壁垒对客户忠诚度影响的综合模型

Journal of Transnational Management Pub Date : 2017-01-02 DOI: 10.1080/15475778.2017.1274612

A. Giovanis, E. Tsoukatos

{"title":"An integrated model of the effects of service evaluation, corporate image, and switching barriers on customer loyalty","authors":"A. Giovanis, E. Tsoukatos","doi":"10.1080/15475778.2017.1274612","DOIUrl":"https://doi.org/10.1080/15475778.2017.1274612","url":null,"abstract":"ABSTRACT The purpose of this study was to examine the relationships between service evaluation, corporate image, switching barriers, and customers’ intentional loyalty. The proposed model was tested and valuated in the mobile services context. A field survey was conducted using a structured questionnaire about the investigated concepts. To test the proposed hypotheses, a model was constructed and estimated using the method of partial least squares. Findings indicate that service evaluation constructs have both direct and indirect effects, through customer satisfaction and corporate image, on customers’ intentional loyalty. The outcomes suggest that marketers, in their effort to develop more customer-oriented marketing plans, should consider both the pool-in factors, reflecting the value of the provided services, customer satisfaction, and corporate image, and the interactions among them, as well as the push-back factors, as they all impact on customers’ behavioral intentions. The research was limited to one service setting and the proposed model should be cross-validated in other service settings before the relationships among its components are fully clarified. Also, the use of cross-section design reduces inference ability regarding temporal changes in research constructs. This article contributes in adding to the body of the existing knowledge by considering both corporate image and switching barriers, along with service evaluation constructs, as antecedents of consumer’s intentions determination, resulting in a model that has not been investigated thus far.","PeriodicalId":40044,"journal":{"name":"Journal of Transnational Management","volume":"22 1","pages":"24 - 4"},"PeriodicalIF":0.0,"publicationDate":"2017-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15475778.2017.1274612","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44045979","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 12

The concepts of power in international business negotiations: An empirical investigation 国际商务谈判中的权力概念：实证研究

Journal of Transnational Management Pub Date : 2017-01-02 DOI: 10.1080/15475778.2017.1274613

Priyan Khakhar, Z. Ahmed

{"title":"The concepts of power in international business negotiations: An empirical investigation","authors":"Priyan Khakhar, Z. Ahmed","doi":"10.1080/15475778.2017.1274613","DOIUrl":"https://doi.org/10.1080/15475778.2017.1274613","url":null,"abstract":"ABSTRACT This article examines the bases of social power, namely individual information power, expert power, legitimate power, and referent power on successful international business negotiations (IBNs). The author conducted an online survey among international business executives working in the UK for multinational corporation subsidiaries who were asked to report on the success of their most recent negotiating experience in terms of cooperative (integrative) and competitive (distributive) outcomes. Information power, expert power, and referent power were supported by these results in terms of significance. Unexpectedly, however, information power was positively correlated with integrative or cooperative outcomes and processes. The correlation related to legitimate power was negative but not statistically significant so this hypothesis was not supported. Our results not only contribute to international negotiation theory, but also can assist in the selection and training of practitioners. The academic contribution of this study also relates to model exploration. It brings causal statistical objectivity to qualitatively developed concepts as an essential step in development of knowledge. These theoretical and managerial implications of the study are examined. Furthermore, directions for future research that build on the findings of the study are indicated.","PeriodicalId":40044,"journal":{"name":"Journal of Transnational Management","volume":"22 1","pages":"25 - 52"},"PeriodicalIF":0.0,"publicationDate":"2017-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15475778.2017.1274613","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47436886","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 4

Has the reduction of employment been efficient in the restructuring of banks in Europe? An insight into the overbranched sector in Spain 在欧洲的银行重组中，裁员是否有效?深入了解西班牙过度扩张的银行业

Journal of Transnational Management Pub Date : 2016-10-01 DOI: 10.1080/15475778.2016.1226661

Isabel Lázaro-Aguilera, R. Palomo-Zurdo

{"title":"Has the reduction of employment been efficient in the restructuring of banks in Europe? An insight into the overbranched sector in Spain","authors":"Isabel Lázaro-Aguilera, R. Palomo-Zurdo","doi":"10.1080/15475778.2016.1226661","DOIUrl":"https://doi.org/10.1080/15475778.2016.1226661","url":null,"abstract":"ABSTRACT This study examines whether the reduction of the number of employees has actually been efficient in the restructuring undertaken in the European banking sector, focusing on the case of Spain but providing insight into restructuring and downsizing issues similar in other southern countries in Europe. In Spain, the concentration process has been more intense because of the financial crisis. For this purpose, the evolution of the number of employees in the subsector of the listed banks was analyzed during the 2003–2012 period in order to have a timespan that would enable the diverse hypotheses to be verified under the double scenario of the economic boom (2003–2007) and the subsequent financial crisis (2008–2012). It was also during this second period when savings banks disappeared and had to be converted into banks; meanwhile, other entities were involved in mergers, acquisitions, and also in hybrid and innovative formulas of concentration as the Institutional Protection Schemes (IPS). This transformation has given rise to a marked reduction of the commercial network. In this context, employment has been adversely affected. Using a model of linear regression with panel data, the results enable us to confirm that none of the findings obtained examining the relationship between downsizing and the increase of corporate efficiency allow us to conclude that the impact has been positive, as significant differences cannot be appreciated between the reduction of personnel and corporate efficiency.","PeriodicalId":40044,"journal":{"name":"Journal of Transnational Management","volume":"21 1","pages":"217 - 235"},"PeriodicalIF":0.0,"publicationDate":"2016-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15475778.2016.1226661","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"59981818","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Human capital and crisis management 人力资本与危机管理

Journal of Transnational Management Pub Date : 2016-10-01 DOI: 10.1080/15475778.2016.1226660

Abbas J. Ali, A. Al-Aali

引用次数: 12

Editorial Board EOV 编辑委员会EOV

Journal of Transnational Management Pub Date : 2016-10-01 DOI: 10.1080/15475778.2016.1226663

引用次数: 0

Determinants of consumers’ attitudes toward online shopping 消费者网上购物态度的决定因素

Journal of Transnational Management Pub Date : 2016-10-01 DOI: 10.1080/15475778.2016.1226658

A. A. Aldousari, Narges Delafrooz, Mohd Shukri Ab Yajid, Z. Ahmed

引用次数: 23

Jordanian women's leadership styles in the lens of their masculinity-femininity value orientation 男性-女性价值取向视角下的约旦女性领导风格

Journal of Transnational Management Pub Date : 2016-07-02 DOI: 10.1080/15475778.2016.1192916

M. Rayyan

引用次数: 5

The Cyprus oil and gas industry’s indirect business effects—A predictive real-time analysis 塞浦路斯石油和天然气行业的间接业务影响-预测实时分析

Journal of Transnational Management Pub Date : 2016-07-02 DOI: 10.1080/15475778.2016.1192915

A. Thrassou, D. Vrontis, Theodoros S Tsakiris, C. Hadjistassou

{"title":"The Cyprus oil and gas industry’s indirect business effects—A predictive real-time analysis","authors":"A. Thrassou, D. Vrontis, Theodoros S Tsakiris, C. Hadjistassou","doi":"10.1080/15475778.2016.1192915","DOIUrl":"https://doi.org/10.1080/15475778.2016.1192915","url":null,"abstract":"ABSTRACT Amid a plethora of reliable international and local literature, information, and data, the research analyzes and interprets theoretical, secondary, and primary data gathered on the generic and Cyprus-specific oil and gas industry. The aim is to investigate the potential indirect effects of the industry on the Cyprus business/economy; and to preliminarily, provisionally, and predictively identify their individual elements and degree of consequence. The value of the research lies in the fact that it is the first scientific Cyprus-specific research on the subject, and in its real-time approach to data gathering and analysis. The findings predict the indirect economic/business effect to be substantial, albeit dependent on the actual reserves to be discovered, on certain thresholds being crossed, and on proper planning and implementation. Even so, the effect is estimated to be much lower than the expectations created by various industry actors over the past few years. These findings are most important to high-end decision-making regarding this embryonic industry but bear also global significance as a paradigm for newly developed oil and gas industries. Methodologically, this is purely exploratory research that rests upon wide theoretical and secondary data research, cemented and refined through an injection of primary qualitative work in the form of 20 expert and high-level interviews.","PeriodicalId":40044,"journal":{"name":"Journal of Transnational Management","volume":"37 1","pages":"115 - 141"},"PeriodicalIF":0.0,"publicationDate":"2016-07-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15475778.2016.1192915","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"59981691","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 5

National cultural dimensions, emerging market characteristics, and the subsidiary's willingness to transfer marketing knowledge to MNE HQs 国家文化维度、新兴市场特征，以及子公司向跨国公司总部转移营销知识的意愿

Journal of Transnational Management Pub Date : 2016-07-02 DOI: 10.1080/15475778.2016.1192917

A. Arslan, Tiina Leposky, Minnie Kontkanen

{"title":"National cultural dimensions, emerging market characteristics, and the subsidiary's willingness to transfer marketing knowledge to MNE HQs","authors":"A. Arslan, Tiina Leposky, Minnie Kontkanen","doi":"10.1080/15475778.2016.1192917","DOIUrl":"https://doi.org/10.1080/15475778.2016.1192917","url":null,"abstract":"ABSTRACT Subsidiaries in emerging markets (EMs) are a valuable source of knowledge for multinational enterprises (MNEs). Accessing the vast potential of these markets is increasingly becoming a priority for businesses from developed countries, but success in the markets requires understanding marketing in the emerging market context, which may differ considerably from the accepted truths of the traditional Western approaches. This article seeks to improve understanding of the emerging market contextual factors, which influence the willingness to transfer marketing knowledge from emerging market subsidiaries to headquarters of multinational companies. Using the GLOBE cultural framework, this article proposes that the relationships between power distance, uncertainty avoidance, in-group collectivism, performance orientation, and future orientation with knowledge transfer willingness are moderated by the EM characteristics of shortage of resources, strong sociopolitical governance, inadequate infrastructures, country-of-origin effect, and turbulence of the environment. A conceptual framework and propositions for future study are presented accordingly.","PeriodicalId":40044,"journal":{"name":"Journal of Transnational Management","volume":"21 1","pages":"162 - 179"},"PeriodicalIF":0.0,"publicationDate":"2016-07-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15475778.2016.1192917","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"59981747","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 5