Strategy and Leadership最新文献

{"title":"Isolate and SEAL: two steps to designing an innovative and potent business model","authors":"S. Chatterjee","doi":"10.1108/sl-12-2021-0132","DOIUrl":"https://doi.org/10.1108/sl-12-2021-0132","url":null,"abstract":"\u0000Purpose\u0000A systematic and repeatable process – Isolate and SEAL – can enable strategists to identify such potentially game-changing operational actions that will support significant business model innovations.\u0000\u0000\u0000Design/methodology/approach\u0000The end-to-end Isolate and SEAL process can be demonstrated using a historical review of the emergent strategy that produced the highly successful business model of Southwest Airlines.\u0000\u0000\u0000Findings\u0000Instead of trying to decide “what to do” to create an operational advantage, businesses attempting to innovate should first identify the core objective that operationalizes the winning profit logic.\u0000\u0000\u0000Practical implications\u0000Southwest fortuitously discovered its innovative profit logic when … Kelleher’ had to exhort his team to figure out how to deliver a four-plane schedule with three planes.\u0000\u0000\u0000Originality/value\u0000The potenrially game-changing two-step process: 10; Step 1 – Isolate: split the value chain’s elements into its component parts. 10; Step 2 – SEAL: Reconstruct the value chain using the four actions that effectively deliver the core objectives (Shift in space and time, Eliminate, Alter/Add, Leverage). 10;\u0000","PeriodicalId":39797,"journal":{"name":"Strategy and Leadership","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-01-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47482278","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Fred Reichheld: Customer centricity and the strategic power of embracing the “Golden Rule” in business","authors":"B. Leavy","doi":"10.1108/sl-12-2021-0131","DOIUrl":"https://doi.org/10.1108/sl-12-2021-0131","url":null,"abstract":"\u0000Purpose\u0000Few have done more to advance the cause of a customer-first approach over the last two decades than Fred Reichheld, pioneer in the area of the customer loyalty economics. He is interviewed by S&L Contributing editor Brian Leavy.\u0000\u0000\u0000Design/methodology/approach\u0000Reichheld’s new book, Winning on Purpose, argues that there is one (and only one) purpose that generates long-term prosperity for a business and that is to enrich the lives of customers.\u0000\u0000\u0000Findings\u0000Reichheld’s book shows how customer capitalism can promise not only economic advance but also help to further humanize and elevate the world of business.\u0000\u0000\u0000Practical implications\u0000Putting customers first is what enables firms to serve all stakeholders well.\u0000\u0000\u0000Originality/value\u0000An important read for leaders, Reichheld’s significant advice to them is: Decisions and priorities must be explained in terms of values, principles and purpose, not simply profits.\u0000","PeriodicalId":39797,"journal":{"name":"Strategy and Leadership","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-01-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48153687","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A practitioner’s guide to realizing M&A synergies","authors":"Timothy J. Galpin","doi":"10.1108/sl-12-2021-0128","DOIUrl":"https://doi.org/10.1108/sl-12-2021-0128","url":null,"abstract":"Whether through cost reduction by the elimination of overlapping locations and operations or revenue enhancements from cross-selling each firm’s products and services, synergies are a key success metric of every business combination’s projected benefits. However, as Mark L. Sirower and Jeffery M. Weirens, the authors of The Synergy Solution point out, realizing synergies is vastly more difficult than forecasting them.","PeriodicalId":39797,"journal":{"name":"Strategy and Leadership","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-01-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47598830","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Why top managements must change their fundamental assumptions","authors":"S. Denning","doi":"10.1108/sl-11-2021-0122","DOIUrl":"https://doi.org/10.1108/sl-11-2021-0122","url":null,"abstract":"Purpose\u0000Despite today’s profusion of customer-centric rhetoric, most business people still believe that the primary purpose of business is profits. But the most resilient and sustainably successful firms consistently select one primary purpose: enrich the lives of their customers. 10;\u0000\u0000Designmethodologyapproach\u0000The article maps how the most valuable and fastest growing firms are paving the way for an era of customer-driven capitalism.\u0000\u0000Findings\u0000In the current digital age, an obsession with delivering value to customers is proving to be the key driving force for success.\u0000\u0000Practicalimplications\u0000The goal of customer-value primacy is not a threat to other stakeholders.\u0000\u0000Originalityvalue\u0000Customer-driven leadership is a hallmark of successful management in the current context. Top management must institute and continuously support a value creation process that works backwards from the future. 10;\u0000","PeriodicalId":39797,"journal":{"name":"Strategy and Leadership","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49118419","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Leadership transformation reading list: insider guides to customer-centricity, Agile management and visionary innovation","authors":"S. Denning","doi":"10.1108/sl-11-2021-0121","DOIUrl":"https://doi.org/10.1108/sl-11-2021-0121","url":null,"abstract":"Purpose\u0000The transition from shareholder value primacy to customer-centricity is a multi-dimensional challenge for leaders.\u0000\u0000Design/methodology/approach\u0000Five books that provide guidance.by insiders are suggested.\u0000\u0000Findings\u0000Nadella confronted culture on day one and announced that from then on, the culture would be one of collaboration and finding mutually profitable solutions. Instead of an “us vs. them,” paradigm, it would be “us with them.”\u0000","PeriodicalId":39797,"journal":{"name":"Strategy and Leadership","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-12-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45401676","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Changing the business narrative: a guide to successful experience offerings","authors":"J. Rossman, Mat D. Duerden","doi":"10.1108/sl-11-2021-0115","DOIUrl":"https://doi.org/10.1108/sl-11-2021-0115","url":null,"abstract":"Purpose\u0000In this article, we aim to increase understanding of the unique nature of experiences in comparison to services and explain how narrative change can enable organizations to fully participate in the experience economy.\u0000\u0000Design/methodology/approach\u0000Drawing upon relevant experience design and experience economy literatures the paper outlines key differences between experiences and services. The narrative change process is then employed to provide managers specific guidelines for strategically reframing their value production paradigm to become more experience-centric.\u0000\u0000Findings\u0000rticulating key elements of an organization’s narrative such as characters and intended outcomes allows an organization to more intentionally change their narrative to align with the experience economy.\u0000\u0000Practical/implications\u0000The essential outcome of an experience is that participants do something for themselves ? for example, learn a new skill. Participation is integral to every experience transaction.\u0000\u0000Originality/value\u0000Although Pine, Gilmore, and others have detailed the differences between experiences and services, definitional disagreements and oversimplifications of these concepts still exist. This paper further differentiates these economic offerings. Additionally, this paper is the first to integrate the narrative change process into a discussion about experience strategy.\u0000","PeriodicalId":39797,"journal":{"name":"Strategy and Leadership","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-12-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47392990","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Jonathan Brill: The “ROGUE” method for leveraging risk and enhancing resilience","authors":"B. Leavy","doi":"10.1108/sl-11-2021-0111","DOIUrl":"https://doi.org/10.1108/sl-11-2021-0111","url":null,"abstract":"","PeriodicalId":39797,"journal":{"name":"Strategy and Leadership","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-12-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43346461","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Hydroxyapatite composited PEEK with 3D porous surface enhances osteoblast differentiation through mediating NO by macrophage.","authors":"Xingdan Liu, Liping Ouyang, Lan Chen, Yuqin Qiao, Xiaohan Ma, Guohua Xu, Xuanyong Liu","doi":"10.1093/rb/rbab076","DOIUrl":"10.1093/rb/rbab076","url":null,"abstract":"<p><p>The adverse immune response mediated by macrophages is one of the main factors that are prone to lead poor osseointegration of polyetheretherketone (PEEK) implants in clinic. Hence, endowing PEEK with immunomodulatory ability to avoid the adverse immune response becomes a promising strategy to promote bone repair. In this work, sulfonation and hydrothermal treatment were used to fabricate a 3D porous surface on PEEK and hydroxyapatite (HA) composited PEEK. The HA composited PEEK with 3D porous surface inhibited macrophages polarizing to M1 phenotype and downregulated inducible nitric oxide synthase protein expression, which led to a nitric oxide concentration reduction in culture medium of mouse bone marrow mesenchymal stem cells (mBMSCs) under co-culture condition. The decrease of nitric oxide concentration could help to increase bone formation-related <i>OSX</i> and <i>ALP</i> genes expressions and decrease bone resorption-related <i>MMP-9</i> and <i>MMP-13</i> genes expressions via cAMP-PKA-RUNX2 pathway in mBMSCs. In summary, the HA composited PEEK with 3D porous surface has the potential to promote osteogenesis of PEEK through immunomodulation, which provides a promising strategy to improve the bone repair ability of PEEK.</p>","PeriodicalId":39797,"journal":{"name":"Strategy and Leadership","volume":"40 1","pages":"rbab076"},"PeriodicalIF":6.7,"publicationDate":"2021-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9039504/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84365894","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Open innovation: a growth powerhouse when integrated with dynamic digital technologies","authors":"Anthony Lipp, Anthony Marshall, Jacob Dencik","doi":"10.1108/sl-11-2021-0117","DOIUrl":"https://doi.org/10.1108/sl-11-2021-0117","url":null,"abstract":"Purpose\u0000The more recent emergence of advanced digital technologies and the acceleration of process digitization, combined with rising stakeholder expectations, have created an urgent imperative for organizations to embrace open innovation.\u0000\u0000Design/methodology/approach\u0000The analysis in this paper is based on a survey 2,379 executives representing 24 industries and 26 countries conducted by the IBM Institute for Business Value. IBV researchers used descriptive statistics to understand innovation trends. To understand the role of open innovation for business performance IBV researchers segmented the sample based on two criteria: extent to which the organization sees open innovation as important for their growth strategy and the extent to which they are effective in advancing open innovation.\u0000\u0000Findings\u0000Ecosystems are key to success with open innovation, creating value opportunities within and across the value chains. 10;\u0000\u0000Practical/implications\u0000Open and interoperable technologies like hybrid cloud, APIs, blockchain and AI allow for many more ways to create value by unlocking hidden potential in existing relationships.\u0000\u0000Originality/value\u0000Open innovation drives growth; new research found that 84 percent of executives think open innovation is important for their future growth strategy.\u0000","PeriodicalId":39797,"journal":{"name":"Strategy and Leadership","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46563266","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"How the leading Chinese real estate brokerage transformed into a digital platform business","authors":"Yanli Zhang, L. Yao","doi":"10.1108/sl-10-2021-0107","DOIUrl":"https://doi.org/10.1108/sl-10-2021-0107","url":null,"abstract":"Purpose\u0000In this article, we study how a Chinese real estate broker - Lianjia successfully transformed itself into Beike - China’s leading digital platform for housing transactions and services. We explain the motivation behind this platform transformation, how it turned out, and what are the lessons learned for other companies contemplating a platform transformation. Beike’s lessons are significant as they not only can help the companies achieve growth via platform transformation but also create social value by contributing to higher service quality in traditional service industries.\u0000\u0000Design/methodology/approach\u0000We draw upon comprehensive archival research into Beike, and our many years of ongoing research on platform strategy and business growth strategy.\u0000\u0000Findings\u0000This article provides important lessons for companies in traditional service industries on how to expand growth via digital platforms. We summarize four key lessons learned: 1) data is central to success in platform transformation; 2) industry knowledge and experience play an important role; 3) the right platform governance is critical in value creation; 4) harness the double powers of platform and digital transformation.\u0000\u0000Research limitations/implications\u0000More research on digital platforms and platform transformation in traditional service industries is needed to delve into the underlying factors and delineate the boundary conditions for specific details in this strategy and implementation.\u0000\u0000Practical implications\u0000This article is useful to business executives, academics, management consultants, and entrepreneurs interested in learning more about how to use digital platforms to achieve business growth and create economic and social value. In particular, Beike’s case offers inspiration and valuable lessons to companies in traditional service industries and helps them consider the factors that are important in the process of platform transformation.\u0000\u0000Social Implications\u0000This article on Beike provides an innovative solution to business leaders in traditional service industries grappling with a lack of professional standards and trust to use digital platforms to elevate service quality and create social value.\u0000\u0000Originality/value\u0000This article is unique and add value because Beike is a pioneer of using the digital platform to achieve growth and transform traditional service industries. Our study shows that platform transformation not only can help a company in a traditional industry achieve impressive growth but at the same time can create enormous social value by elevating the service quality of the whole industry.\u0000","PeriodicalId":39797,"journal":{"name":"Strategy and Leadership","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-12-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42048323","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}