{"title":"Pandemic Problems in the Ivory Tower: Exploring Employee Engagement During the COVID-19 Crisis","authors":"Laura L. Lemon, Matthew S. VanDyke","doi":"10.1080/1553118x.2023.2235333","DOIUrl":"https://doi.org/10.1080/1553118x.2023.2235333","url":null,"abstract":"ABSTRACTThe purpose of this study was to investigate how communication constituted the engagement experiences of employees at research-intensive universities during the COVID-19 crisis. Twenty-one semi-structured in-depth interviews were conducted with vice presidents of research, research center and institute directors and support staff, and research faculty at research-intensive universities in the U.S. The findings revealed paradoxical engagement experiences. Participants reported blurred boundaries through increased technological access to information and communication that also created no way to shut off work. Overcommunication was reported as both a common informal communication experience and a formal organizational communication strategy during the crisis. Universities seemed to be partially prepared for the crisis, and the results demonstrated that individual personal coping strategies can serve one’s negative engagement experience constituted by communication. Implications for internal crisis communication strategy and employee engagement theory are discussed. Disclosure statementNo potential conflict of interest was reported by the author(s).","PeriodicalId":39017,"journal":{"name":"International Journal of Strategic Communication","volume":"65 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135729309","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Raise Their Voices: The Link Between Motivating Language and Employee Voice","authors":"Jacqueline Mayfield, Milton Mayfield, Cau Ngoc Nguyen","doi":"10.1080/1553118x.2023.2265926","DOIUrl":"https://doi.org/10.1080/1553118x.2023.2265926","url":null,"abstract":"ABSTRACTEmployee voice – in our study, upward and constructive work-related messages – is instrumental to many desirable employee and organizational outcomes including performance, organizational learning, and psychological well-being. Considerable research demonstrates that leader behavior, notably from the immediate supervisor, is significantly related to an employee’s decision to exercise voice. Recent research advances how such influence is specifically transmitted through leader communication. We take a closer look at these phenomena by investigating if strategic immediate supervisory oral communication, embodied in motivating language and the mediators of leader transparency, openness to feedback, and follower-perceived purpose, has significant relationships with both promotive and prohibitive employee voice. The majority of our hypotheses are supported based on a large, cross-national, and diverse sample of 597 respondents. These findings and their implications for research and practice are more fully discussed in the paper. Disclosure statementNo potential conflict of interest was reported by the author(s).","PeriodicalId":39017,"journal":{"name":"International Journal of Strategic Communication","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135883527","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Understanding Who is Blamed for COVID-19: Dynamics of Conspiratorial Beliefs, Blame Attribution, Perceived Economic Threat, and Consumer Ethnocentrism","authors":"Soojin Kim, Lisa Tam, Maureen Taylor","doi":"10.1080/1553118x.2023.2235332","DOIUrl":"https://doi.org/10.1080/1553118x.2023.2235332","url":null,"abstract":"ABSTRACTThis study investigates individuals’ conspiratorial beliefs about China’s role in the COVID-19 pandemic and their effects on their attitudes toward China. While many conspiracy theories about China had been propagated on both traditional and social media, little is known about how this affected individuals’ views on China’s responsibility in the COVID-19 pandemic and the effects of such views. An online survey was conducted with a nationally representative sample of 521 Australian citizens in October 2021. The findings showed that individuals who believed in conspiracy theories regarding China’s role in causing the COVID-19 pandemic (a) attributed blame to China, (b) perceived China as an economic threat to Australia, and (c) exhibited stronger preferences for Australian products over Chinese products. This study will contribute to strategic communication scholarship and practice with key insights into how and why specific groups of individuals develop or adopt conspiratorial beliefs during a crisis. Disclosure statementNo potential conflict of interest was reported by the author(s).Notes1 Scholars use the term conspiratorial beliefs interchangeably with other terms, such as beliefs in conspiracy theories.","PeriodicalId":39017,"journal":{"name":"International Journal of Strategic Communication","volume":"125 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135883774","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"LGBTQ-Supporting Diversity CSR in India: Impact of CSR Levels and Role of Value-Based Attributions and Social Acceptance on CSR Outcomes","authors":"Nandini Bhalla, Yeonsoo Kim","doi":"10.1080/1553118x.2023.2231418","DOIUrl":"https://doi.org/10.1080/1553118x.2023.2231418","url":null,"abstract":"ABSTRACTIn 2018, India scrapped Section 377 of the Penal Code to decriminalize homosexuality in the state. This study examines the impact of different levels of lesbian, gay, bisexual, transgender, and queer (LGBTQ)-supporting corporate social responsibility (CSR) initiatives on individuals’ behavioral intentions to support a company and its CSR initiatives by conducting an online experiment with Indian citizens. It also examines the role of value-driven motivations and social acceptance. The findings show a direct impact and an interactive effect of social acceptance of the LGBTQ community on individuals’ CSR associations. Moreover, CSR-induced value-driven motives can strongly influence corporate ability (CA) associations. The dual-path model proposed in this study will serve as a foundation for future research in the strategic communication of CSR programs for sensitive topics such as LGBTQ issues due to polarized public opinion in developing countries. The practical and theoretical implications of this study are also discussed. Disclosure statementNo potential conflict of interest was reported by the author(s).Data availability statementThe data will be shared upon request.","PeriodicalId":39017,"journal":{"name":"International Journal of Strategic Communication","volume":"49 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136210313","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Government Social Media Engagement and Health Perceptions During the COVID-19 Crisis: A Cross-Sectional Study","authors":"Hussein Bajouk, Carme Ferré-Pavia","doi":"10.1080/1553118x.2023.2231417","DOIUrl":"https://doi.org/10.1080/1553118x.2023.2231417","url":null,"abstract":"ABSTRACTGovernment social media (GSM) accounts were increasingly used by governments worldwide to support strategic crisis communication efforts during the global COVID-19 pandemic, particularly to influence people’s perceptions and behaviors. However, little is known about the potential connections between users’ engagement on GSM platforms and their own health perceptions regarding COVID-19 and related preventive behaviors. Adopting an interdisciplinary perspective and drawing on the Health Belief Model (HBM), the present study employed a survey research method to collect data from 2,163 Facebook followers of the Ministry of Public Health (MoPH) in Lebanon. The collected data was subsequently analyzed using descriptive statistics and bivariate Pearson’s correlation tests. The findings reveal a significant association between active information-seeking on the MoPH Facebook page and all HBM constructs (perceived susceptibility, severity, benefits, and barriers), while passive exposure was associated with three of these constructs. GSM participation, including liking, commenting, and sharing, was significantly associated with perceived severity and benefits. These novel insights represent an initial step towards a deeper understanding of the purposeful and influential use of GSM during health crises. Theoretical contributions and policy implications are discussed in detail. AcknowledgmentsThe authors extend their sincere gratitude to Mrs. Lina Abour Mrad, the Director of the National E-Health Program in the Lebanese Ministry of Public Health, along with her team members, Mrs. Zeinab Krayem and Mrs. Farah Mousa, for their valuable feedback on the survey process and their invaluable support in facilitating the posting of the online survey.Disclosure statementNo potential conflict of interest was reported by the author(s).","PeriodicalId":39017,"journal":{"name":"International Journal of Strategic Communication","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136097422","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"It’s Good for Our Reputation (?!) – the Impact of Socio-Political CEO Communication on Corporate Reputation","authors":"S. Sauter, Marc Jungblut","doi":"10.1080/1553118x.2023.2236090","DOIUrl":"https://doi.org/10.1080/1553118x.2023.2236090","url":null,"abstract":"","PeriodicalId":39017,"journal":{"name":"International Journal of Strategic Communication","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-07-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45908685","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Framing the Energy Transition: The Case of Poland’s Turów Lignite Mine","authors":"N. Thielemann, Martina Berrocal","doi":"10.1080/1553118x.2023.2234881","DOIUrl":"https://doi.org/10.1080/1553118x.2023.2234881","url":null,"abstract":"","PeriodicalId":39017,"journal":{"name":"International Journal of Strategic Communication","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44825258","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Employees as Corporate Influencers: Exploring the Impacts of Parasocial Interactions on Brand Equity and Brand Outcomes","authors":"Sophia Egbert, C. Rudeloff","doi":"10.1080/1553118x.2023.2231922","DOIUrl":"https://doi.org/10.1080/1553118x.2023.2231922","url":null,"abstract":"","PeriodicalId":39017,"journal":{"name":"International Journal of Strategic Communication","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-07-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47706615","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Testing Publics’ Perceptions of Corporate Social Advocacy Messaging: Linking Organizational and Social Outcomes","authors":"Baobao Song, Minhee Choi","doi":"10.1080/1553118x.2023.2228293","DOIUrl":"https://doi.org/10.1080/1553118x.2023.2228293","url":null,"abstract":"","PeriodicalId":39017,"journal":{"name":"International Journal of Strategic Communication","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-07-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43990998","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}