{"title":"Raise Their Voices: The Link Between Motivating Language and Employee Voice","authors":"Jacqueline Mayfield, Milton Mayfield, Cau Ngoc Nguyen","doi":"10.1080/1553118x.2023.2265926","DOIUrl":null,"url":null,"abstract":"ABSTRACTEmployee voice – in our study, upward and constructive work-related messages – is instrumental to many desirable employee and organizational outcomes including performance, organizational learning, and psychological well-being. Considerable research demonstrates that leader behavior, notably from the immediate supervisor, is significantly related to an employee’s decision to exercise voice. Recent research advances how such influence is specifically transmitted through leader communication. We take a closer look at these phenomena by investigating if strategic immediate supervisory oral communication, embodied in motivating language and the mediators of leader transparency, openness to feedback, and follower-perceived purpose, has significant relationships with both promotive and prohibitive employee voice. The majority of our hypotheses are supported based on a large, cross-national, and diverse sample of 597 respondents. These findings and their implications for research and practice are more fully discussed in the paper. Disclosure statementNo potential conflict of interest was reported by the author(s).","PeriodicalId":39017,"journal":{"name":"International Journal of Strategic Communication","volume":null,"pages":null},"PeriodicalIF":2.3000,"publicationDate":"2023-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal of Strategic Communication","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/1553118x.2023.2265926","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"COMMUNICATION","Score":null,"Total":0}
引用次数: 0
Abstract
ABSTRACTEmployee voice – in our study, upward and constructive work-related messages – is instrumental to many desirable employee and organizational outcomes including performance, organizational learning, and psychological well-being. Considerable research demonstrates that leader behavior, notably from the immediate supervisor, is significantly related to an employee’s decision to exercise voice. Recent research advances how such influence is specifically transmitted through leader communication. We take a closer look at these phenomena by investigating if strategic immediate supervisory oral communication, embodied in motivating language and the mediators of leader transparency, openness to feedback, and follower-perceived purpose, has significant relationships with both promotive and prohibitive employee voice. The majority of our hypotheses are supported based on a large, cross-national, and diverse sample of 597 respondents. These findings and their implications for research and practice are more fully discussed in the paper. Disclosure statementNo potential conflict of interest was reported by the author(s).
期刊介绍:
The International Journal of Strategic Communication examines the philosophical, theoretical, and applied nature of strategic communication, which is “the purposeful use of communication by an organization to fulfill its mission.” IJSC provides a foundation for the study of strategic communication from diverse disciplines, including corporate and managerial communication, organizational communication, public relations, marketing communication, advertising, political and health communication, social marketing, international relations, public diplomacy, and other specialized communication areas. The IJSC is the singular forum for multidisciplinary inquiry of this nature.