Raise Their Voices: The Link Between Motivating Language and Employee Voice

IF 2.3 Q1 COMMUNICATION

International Journal of Strategic Communication Pub Date : 2023-10-18 DOI:10.1080/1553118x.2023.2265926

Jacqueline Mayfield, Milton Mayfield, Cau Ngoc Nguyen

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引用次数: 0

Abstract

ABSTRACTEmployee voice – in our study, upward and constructive work-related messages – is instrumental to many desirable employee and organizational outcomes including performance, organizational learning, and psychological well-being. Considerable research demonstrates that leader behavior, notably from the immediate supervisor, is significantly related to an employee’s decision to exercise voice. Recent research advances how such influence is specifically transmitted through leader communication. We take a closer look at these phenomena by investigating if strategic immediate supervisory oral communication, embodied in motivating language and the mediators of leader transparency, openness to feedback, and follower-perceived purpose, has significant relationships with both promotive and prohibitive employee voice. The majority of our hypotheses are supported based on a large, cross-national, and diverse sample of 597 respondents. These findings and their implications for research and practice are more fully discussed in the paper. Disclosure statementNo potential conflict of interest was reported by the author(s).

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提高他们的声音:激励语言和员工声音之间的联系

摘要:在我们的研究中，员工的声音是一种向上的、建设性的与工作相关的信息，它对许多理想的员工和组织结果至关重要，包括绩效、组织学习和心理健康。相当多的研究表明，领导者的行为，尤其是直接主管的行为，与员工行使发言权的决定有着显著的关系。最近的研究揭示了这种影响是如何通过领导者沟通具体传播的。我们通过调查战略性直接监督口头沟通(体现在激励语言和领导者透明度、对反馈的开放性和追随者感知目的的中介)是否与促进和禁止员工的声音有显著的关系来仔细研究这些现象。我们的大多数假设都是基于597名受访者的大型、跨国和多样化样本。这些发现及其对研究和实践的意义在本文中进行了更充分的讨论。披露声明作者未报告潜在的利益冲突。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Strategic Communication Social Sciences-Sociology and Political Science

CiteScore

3.40

自引率

0.00%

发文量

期刊介绍： The International Journal of Strategic Communication examines the philosophical, theoretical, and applied nature of strategic communication, which is “the purposeful use of communication by an organization to fulfill its mission.” IJSC provides a foundation for the study of strategic communication from diverse disciplines, including corporate and managerial communication, organizational communication, public relations, marketing communication, advertising, political and health communication, social marketing, international relations, public diplomacy, and other specialized communication areas. The IJSC is the singular forum for multidisciplinary inquiry of this nature.