Simon L. Schmidt, M. Li, C. Peters, Jan Marco Leimeister
{"title":"Nutzungszentrierte Gestaltung von HI-basierten Dienstleistungen am Beispiel des IT-Support","authors":"Simon L. Schmidt, M. Li, C. Peters, Jan Marco Leimeister","doi":"10.1007/978-3-658-34324-8_8","DOIUrl":"https://doi.org/10.1007/978-3-658-34324-8_8","url":null,"abstract":"","PeriodicalId":387632,"journal":{"name":"Künstliche Intelligenz im Dienstleistungsmanagement","volume":"45 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120919196","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Wie das Virtualisierungspotenzial von Leistungen der Unternehmensberatung bestimmt werden kann","authors":"V. Nissen, Paul Halle, Julia Eichelsbacher","doi":"10.1007/978-3-658-34324-8_16","DOIUrl":"https://doi.org/10.1007/978-3-658-34324-8_16","url":null,"abstract":"","PeriodicalId":387632,"journal":{"name":"Künstliche Intelligenz im Dienstleistungsmanagement","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121780327","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Christopher Garrelfs, Marie Lüngen, Carsten Schultz
{"title":"Partizipative Dienstleistungsentwicklung im Gesundheitswesen – Barrieren der Nutzer-integration bei KI-basierten Dienstleistungen","authors":"Christopher Garrelfs, Marie Lüngen, Carsten Schultz","doi":"10.1007/978-3-658-34326-2_13","DOIUrl":"https://doi.org/10.1007/978-3-658-34326-2_13","url":null,"abstract":"","PeriodicalId":387632,"journal":{"name":"Künstliche Intelligenz im Dienstleistungsmanagement","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124737013","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Hyperpersonalisierung – Hochpersonalisierte Kundenansprache durch den Einsatz Künstlicher Intelligenz","authors":"Matthias H. J. Gouthier, Nora Kern","doi":"10.1007/978-3-658-34326-2_5","DOIUrl":"https://doi.org/10.1007/978-3-658-34326-2_5","url":null,"abstract":"","PeriodicalId":387632,"journal":{"name":"Künstliche Intelligenz im Dienstleistungsmanagement","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128502516","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Künstliche Intelligenz im deutschen Mittelstand – Empfehlungen für eine erfolgreiche Implementierung","authors":"R. Baierl, Baljit Nitzsche","doi":"10.1007/978-3-658-34324-8_13","DOIUrl":"https://doi.org/10.1007/978-3-658-34324-8_13","url":null,"abstract":"","PeriodicalId":387632,"journal":{"name":"Künstliche Intelligenz im Dienstleistungsmanagement","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129618523","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
M. Gersch, Christian Meske, E. Bunde, Nader Aldoj, Jenny S. Wesche, Uta Wilkens, M. Dewey
{"title":"Vertrauen in KI-basierte Radiologie – Erste Erkenntnisse durch eine explorative Stakeholder-Konsultation","authors":"M. Gersch, Christian Meske, E. Bunde, Nader Aldoj, Jenny S. Wesche, Uta Wilkens, M. Dewey","doi":"10.1007/978-3-658-34326-2_12","DOIUrl":"https://doi.org/10.1007/978-3-658-34326-2_12","url":null,"abstract":"","PeriodicalId":387632,"journal":{"name":"Künstliche Intelligenz im Dienstleistungsmanagement","volume":"369 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116519685","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"KI-basierte Beratungsleistungen – Ausgestaltungsformen, Herausforderungen und Implikationen","authors":"S. Raff, B. Walter, D. Wentzel","doi":"10.1007/978-3-658-34324-8_15","DOIUrl":"https://doi.org/10.1007/978-3-658-34324-8_15","url":null,"abstract":"","PeriodicalId":387632,"journal":{"name":"Künstliche Intelligenz im Dienstleistungsmanagement","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114802844","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Erratum zu: Mit Daten und Künstlicher Intelligenz zu digitalen Geschäftsmodellen – Praxisbeispiele aus Produktion, Logistik und Gesundheitswirtschaft","authors":"Johannes Winter","doi":"10.1007/978-3-658-34324-8_20","DOIUrl":"https://doi.org/10.1007/978-3-658-34324-8_20","url":null,"abstract":"","PeriodicalId":387632,"journal":{"name":"Künstliche Intelligenz im Dienstleistungsmanagement","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122179120","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Similarity between Human Beings and Chatbots – The Effect of Self-Congruence on Consumer Satisfaction while considering the Mediating Role of Authenticity","authors":"Adnan Zogaj, Philipp M. Mähne, D. Tscheulin","doi":"10.1007/978-3-658-34326-2_17","DOIUrl":"https://doi.org/10.1007/978-3-658-34326-2_17","url":null,"abstract":"","PeriodicalId":387632,"journal":{"name":"Künstliche Intelligenz im Dienstleistungsmanagement","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124186112","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}