{"title":"Website credibility and user engagement: A theoretical integration","authors":"Farrah Diana, S. Bahry, M. Masrom, M. N. Masrek","doi":"10.1109/IUSER.2016.7857963","DOIUrl":"https://doi.org/10.1109/IUSER.2016.7857963","url":null,"abstract":"The rapid advancement in web technology has shifted the role of organizational websites from a merely communication tool to a strategic tool for gaining competitive advantage. Organizational website has to be interactive, integrative and intuitive so that its presence is captured by the user. However, the organizational website presence tends to be ignored due to credibility issues and demotivating factors of user engagement. While research on website credibility and user engagement has been extensively reported in the literature, an attempt to combine both in single study is still very scarce. Thus, this study proposes a framework that integrates website credibility measures and user engagement. Credibility is defined as a multiple construct comprising of surface credibility, source credibility, content credibility and reputed credibility. User engagement is defined as two construct which are user participation and involvement. Drawing upon the literatures, the four dimensions of credibility are hypothesized to have a significant relationship with the two dimensions of user engagement. The proposed framework should be of interest to researchers focusing on website assessment.","PeriodicalId":387278,"journal":{"name":"2016 4th International Conference on User Science and Engineering (i-USEr)","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-01-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130985618","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Front page CD","authors":"","doi":"10.1109/iuser.2016.7857919","DOIUrl":"https://doi.org/10.1109/iuser.2016.7857919","url":null,"abstract":"","PeriodicalId":387278,"journal":{"name":"2016 4th International Conference on User Science and Engineering (i-USEr)","volume":"171 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121280167","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Keynote speakers","authors":"M. F. Pinto, B. Holman, S. Sismondo","doi":"10.23919/i-society.2017.8354657","DOIUrl":"https://doi.org/10.23919/i-society.2017.8354657","url":null,"abstract":"The production and distribution of knowledge is a key process in scientific and scholarly inquiry. However, this process has never been limited to universities and public research institutes alone, but extends to agents as diverse as the Research & Development departments of companies, citizen scientists, and private non-profit research institutes. In recent years, these agents have shown an increased interest in basic research, e.g. in fields of rising social significance such as AI or biomedical technology.","PeriodicalId":387278,"journal":{"name":"2016 4th International Conference on User Science and Engineering (i-USEr)","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116916458","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}